Customer Reviews for U-Haul Moving & Storage of Crosstown

Évaluation :

3

I love the 24/7 convenience of the application. I did run into some problems with obtaining the key which was able to be resolved by a phone representative. I initially booked my reservation for 6am but didn't arrive until 6:30 I had a bit of trouble finding the truck and I passed the windows where the on location agent was already there but since I knew it wasn't time to open i didn't bother her and she didn't look like a morning person. I ultimately found it at the same time the agent came out and not very friendly asked if i needed anything but in a what are you doing here not in a how can I help you tone. I said that I had it and she left.I noticed it was very tightly parked next to another truck. I was able to reverse it. The night before might want to pull up any upcoming reservations and have them parked in front to make it more convenient for us. The return was a breeze and the employee cleaning the vehicle was very nice and friendly.

Évaluation :

5

My new vehicle had a trailer hitch, but I was unaware that it was not equipped to hook up the brake and signal lights. The employees at U-Haul went above and beyond to get me set up quickly so that my move was not delayed.

Évaluation :

5

Always outstanding experience

Évaluation :

5

Nothing the attending staff was super friendly very helpful. And the experience of the rental was Awesome…. I will never rent anything from another location. ;))

Évaluation :

5

No improvements in my mind. The equipment worked well and the service was exceptional.

Évaluation :

5

The staff at UHAUL on Ayears are always so polite and respectful.

Évaluation :

3

Took awhile to be greeted upon initial arrival but I assumed that was due to understaffing. Please pay your employees more.

Évaluation :

3

Make sure everyone knows how to adjust a mirror when customer asks and does not have to drive back to find out the first person was being lazy. Woman that helped second time knew exactly what to do. She had no issue helping.

Évaluation :

5

In San Antonio the I was robbed by the Alamo moving solutions the owner.. I have texts. Said that he didn't do it and would stop and talk to the very young worker. He stole $220. Out of my wallet I knew how much I had exactly because my daughter helped me count it. And I also gave the owner of the Alamo moving 20 tip and boy 20 tip. So I knew exactly how much money I had no one else came in or out of the apartment or came near the moving truck my purse was on the ironing board in the living area close to the kitchen. My purse was open I had faith no one would stick their hands in my privacy my purse in my wallet. I got off to put gas and all of my money was gone. I called them texted the owner he was the one who was loading the uhaul he was very sweet. He said he was getting off the freeway to talk to the young man and he told me that all my missing money would be returned by him that he would call uhaul to return my loading fee by his company and would cash app me or send me the rest in a check and would keep me updated he said that in 14 of services he had never experienced this issue had him in other words embarrassed and upset I believed him. He said this would be resolved by Saturday today is Sunday I left him texts yesterday received no response. I'm very worried uhaul set me up with this company is this a normal thing to get robbed by the people uhaul recommended to their clients. I'm appalled upset want my money back from the movers I know I'm an easy target because I'm a woman alone my sisters are very upset. I need resolution Alamo moving solutions owner promised id get back what was stolen from me. I can't believe anyone while at work would have the odassity to put his hands inside my purse open my wallet and steal all my money. My children are very upset as well they are 31 and 34 they said this is why u shouldn't have left. The movers in Corpus Christi were a joy. I'm using them again. Speedos movers. Impeccable work. The work Alamo moving solutions did was great as well except for the getting robbed for $220. That was in my wallet after I had given a tip from my heart. Please get back to me. 210-718-3806. With a resolution to this very unsavory problem my heart is broken. I only came to corpus to start over after an awful divorce and my kids are grown and living their own lives married with children I have a heart condition and my sisters will care for me til I pass but this was a terrible experience. God bless please help. 210-718-3806. Cynthia Ann Alemazkour.

Évaluation :

3

The trucks transmission was having problems shifting, the truck was shaking so bad it was hard to keep it on the road over 60mph ,the A/C quit blowing when you were driving!

Évaluation :

1

Feel free to call me to discuss it. 970.759.8565

Évaluation :

5

Perfect with storage ,but everybodyvfrom uhaul doesn't know what the insurance you buy for the trailer that i rented needs to go to school all uhaul employees because i was lied to up in Arizona and texas shame on uhaul forvlieing to people about what the insurance you buy covers and doesn't cover

Évaluation :

5

People were very friendly and helpful. Hours are great, early morning pickups!!

Évaluation :

5

My drop off location made it easy and painless to return my truck.

Évaluation :

5

All went well without a hitch...pardon the pun.

Évaluation :

5

Have the equipment i need closer to my location

Évaluation :

4

Awesome

Évaluation :

4

If it wasn't for brittanys attitude, this place would have been five stars all the way.

Évaluation :

5

Very helpful and informative. Super quick and easy to get the rental and get on the road!

Évaluation :

5

Park the big trucks so they are easier to pull out.

Évaluation :

5

On my trip my some bad guy cut my lock on trailer and took a lot of expensive tvs,stero stuff out of trailer ,and I will let know if insurance takes care if it will see I always buy insurance thus will be the 1st time I use it

Évaluation :

1

Paid for 16$ coverage charged me for 23$. Manager is rude and snappy

Évaluation :

3

Someone should have accompanied me to the truck to hit some of the high points of the high points of the operation of the vehicle. The mirrors were not at all adjustable. The way the adjustments were so bad the the vehicle was not safe to drive.

Évaluation :

1

I had rented a U-Haul for a single day and had a decent experience to begin with. The staff was nice to me and they seemed to explain things fairly well. I told them that I may have to use the truck a second day and was told to call in before closing so I didn't get charged extra, but that was totally okay. I called before the end of the day to say I didn't have everything out of the truck and to ask for an additional day, and I was told that if I didn't bring the truck back immediately and move everything over to a second truck, I would be charged $200. I told them this was fine, but I didn't have anyone to help me move over a couch to the new truck and they said no was able to help me do that. I was able to get the person to drop the charge by $100, but this should have been made clear immediately. To tell someone that they can just call in and not have any issues, then to say there will be $200 fine is predatory

Évaluation :

4

Better customer service

Évaluation :

1

Manager didn't tell us we had to verify before we left the property. Also we expected to pay one rate and put a deposit to get $13 back even though we weren't asked about milage. I will never rent from u haul again. You give one rate and pay another. Manager at this location was rude and condescending.

Évaluation :

2

The light in the back of the truck did not work, I followed the instructions to turn it on before that is questioned as I have used U-Haul in the past and aware of how to turn it on due to that while I was moving all day I had to load/unload in the dark

Évaluation :

5

Reimburse cost of gas if you bring truck back with more fuel than you receive, Knock off additional miles to buffer the cost in this economy every dollar counts,

Évaluation :

5

Good workers

Évaluation :

3

Would like longer hours to be able to access my climate controlled unit do to my late work hours. I feel till midnight would be more beneficial

Évaluation :

5

keep being great

Évaluation :

1

The customer service lady was very rude day of picking up, and to my surprise a different lady working upon drop off was also very rude. I was charged extra for gas, and told there was half a tank even though there wasn't. The sun visors were tore up, the tire sensor light was on, and the whole ride it felt like a ice chest or something was sitting in the back of the truck moving around… the whole time it was just the frame of the truck. This has been my worst experience with uhaul and I am a repeat customer.

Évaluation :

1

I rented a truck from you guys and they gave me the truck with no gas did not explain anything about the gas took the truck back with a little bit less than half a tank and they did not give me my money back for the gas. They kept it. I am very upset with this company and the managers. Poor customer service.

Évaluation :

5

Excellent service à la clientèle

Évaluation :

4

Yeah, close to early for the interest specially, if you’re on the second floor sliding doors are locked too early other than that the workers were very nice 👍

Évaluation :

5

Staff was more the helpful with a smile ! I Want to give a GIANT THANK YOU TO Brittany from the port location. She was an amazing relief to my storage worried. ALWAYS HELPFUL AND ALWAYS KIND! ALWAYS

Évaluation :

3

Van broke down within 15 miles. Was charged full amount of prepaid mileage with no reimbursement, uhaul tow driver delivered to a different drop off and I was charged an additional fee that I had to call to get reversed. Very big inconvenience and still waiting for mileage reimbursement. Telling everyone to use a different company.

Évaluation :

5

Staff was very helpful

Évaluation :

5

Great service no issues

Évaluation :

1

I tried to get a uhaul and was picking up after hours. When I got there the lock on the back of the truck was broken so I wasn't able to open the cargo area to get the key for the truck. I called customer service and they couldn't help me as it was after hours so instead were going to extend my time for an extra day and told me I could pick up a smaller 17' truck the next day. I called the next day on the way to pick up the new truck and was told that I had already received and returned that truck that day. I had never received any truck whatsoever. I was then told i was charged and refunded some amount of the $100 deposit i had already had to pay the first original night, but I still haven't been refunded ANY AMOUNT AT ALL. I was charged over $60 for the first 21' truck that I couldnt get because the lock was broken. And I was also charged for the 17' truck I was supposed to get instead of the first truck. I was charged milage I never drove because I never was able to pick up ANY truck in the first place or AT ALL. I talked to the manager from the Port Crosstown location who said her name was Brittany and she said I then wasn't able to pickup my 17' truck I was supposed to be getting in place of the original truck I couldn't get because it shows in the system I already received and returned that truck earlier that day, WHICH I DID NOT!!!! She also said she couldn't set me u

Évaluation :

2

We drove a whole 6,2 miles from the time we rented the truck until the time we brought it back, I don't know how yall get off charging for mileage and then charge for fuel also! Sounds like a great racket yall have going though. (it was far full, 3/8 of a tank) Also, whoever the heck the young lady is that checked us in upon returning the truck, but she's needs some lessons in customer service! Rude from start to finish! Don't know when we'll need a truck again but this will be the last location we choose.

Évaluation :

5

Staff was amazing the lady took great care of me!! I mentioned my issues with the filthy truck and she even smelt the cat urine in the cab. She was very very apologetic even though the issues had nothing to do with her or her uhaul location. Ultimately she helped ease my stress of getting handed a nasty dirty unsafe truck and guided me to where I needed to go to get this issue resolved. Dustin R

Évaluation :

5

The employees were very courteous and ready to get me in a u-haul vehicle , without any problems..

Évaluation :

4

Make sure you refund the differences after everything is finalized because y’all did not refund me my money like promised!

Évaluation :

5

Nothing was excellent

Évaluation :

3

Truck was in bad condition. The front end was loose felt like wheels were going to fall off. The brakes were weak. I felt like it would not stop fast enough in a emergency while loaded. Took it back before we finished the move and used our pickup trucks.

Évaluation :

1

Set up my reservation for climate controlled on SPID when I left Houston with everything I owned only to find out that they didn't have anything available when I arrived and I had to change locations to a place I didn't want my stuff stored and no climate control. And after all of that guess what my unit was broken into and everything I owned was stolen. While it will never be proven because no one cared to check the camera that is directly above my unit I know that it was your staff that did it because I need an access card to turn the door alarm off which the only other ones with access are your employees and they replaced my lock with a U-Haul lock that inevitably had to be cut off just to find all of my stuff gone. I will never use U-Haul again and I will go out of my way to ensure no one else I know ever does. Worst experience with any company in my entire life.

Évaluation :

5

I will use this location again if I ever need a storage unit or rent a trailer or vehicle. Great customer service!

Évaluation :

5

I was pleased with how efficient the process was. Staff members were very friendly and made sure that my experience was good.

Évaluation :

5

Awesomely helpful staff

Évaluation :

5

I was very satisfied

Évaluation :

1

The help was slow I had to ask for what needed

Évaluation :

1

This unit is advertised extremely poorly. It would not fit a 2-3 bedroom home up to 1200 square feet. On top of that there was no light in the unit. Split level is not clear that you have to go upstairs. And there were homeless people hanging out inside

Évaluation :

5

Thank you for the customer service I will recognize other people to use the facility because he was very helpful for me and thank you for all the good things about guys do thank you so much for making the business today may the Lord bless you

Évaluation :

5

Staff is very professional and helpful, great customer service.

Évaluation :

5

Great staff! Super friendly and courteous! If I need them again I'll come back!!!

Évaluation :

5

The manager there Samantha has been very respectful and very punctual. She is extremely helpful and that has meant a lot because of the schedule I have. I would most definitely recommend this particular station to anyone and everyone who needs a place to store their property.

Évaluation :

5

Sam was wonderful. Very helpful, out going and answered all my questions perfect! Please tell her I said she was AWESOME including her staff. You made our move much easier for me & my family. Thank you!!!!

Évaluation :

5

Good location and good service

Évaluation :

5

Good customer service

Évaluation :

5

Well up to now, I've never had any issues or problems with renting the equipment, or even having my household goods in your storage facilities. Your people have been very professional, courteous, and concerned about their customers.

Évaluation :

4

There was about a 50K dollar loss at this storage. Whose fault it was remains unknown. The facility is as it appears, a maximum security place. I would choose to store again if I absolutely had to. However, I would not have opted to lose all by belongings to a storage facility.

Évaluation :

5

Thank you erey much for everything I would recommend it to everyone that needs one thank you !

Évaluation :

5

This interior storage facility is clean and well maintained. No pests! Online pay made it easy and although prices were raised I had the option to repay at the lower previous rate. I was concerned that at the end of the lease I was told my contract ended on the 30th and not the 31st I would not only owe an additional month rent but could not end my contract until it was paid in full. A quick email to the manager cleared up the issue.

Évaluation :

5

I went in on 10/25/22 in the evening, Angel and his coworker ( I didn't get his name) were VERY helpful and provided GREAT customer service! Merci.

Évaluation :

5

The staff were great and friendly and very patient. I will definitely return if I ever need storage again.

Évaluation :

1

Bad experience at the port Location managers Samantha and Joesph and the cleaning Lady on the grounds failed also by doing there Jobs. my Storage unit was broken into and they didnt do anything to help me out to restore to another place. I will be reporting to Corporate office. Also the units are infested with roachs so bad they need to clean units more better. Terrible storage place all around..(Lisa)

Évaluation :

5

Appreciated great customer service and friendly staff

Évaluation :

5

Excellent customer service. Hector was very helpful and answered all of our questions and concerns.

Évaluation :

5

Quick check in process

Évaluation :

2

I had mice droppings and mice urine on everything. Some things were damaged and had to be thrown away. The storage room smelled awful and we found dead mice.

Évaluation :

5

Staff was very patient and helpful.

Évaluation :

5

The employees were so helpful and kind. I highly recommend this place.

Évaluation :

2

I reserved a unit that was available online before my move and confirmed the reservation that morning after loading. After being delayed because of a blowout and terrible Roadside Assistance, I called ahead to verify if we were still able to move in after hours. Then was told they had no unit for me there anymore! Then I had to frantically search for a last minute unit and wasn't able to find anything close by and could only get a unit downtown that wasn't big enough for all my stuff. Had to purchase the truck for ANOTHER day, then the next morning found out that they had a unit available that would fit my whole load. That lack of communication disrupted every plan we had made over the past month or so. Terrible coordination, but the day workers at the unit were very nice and helpful. Moral of the story, don't trust what U-haul says online, it's likely not updated...

Évaluation :

5

The staff was excellent and very helpful at all times

Évaluation :

1

Very disappointed, My belongings were stolen twice!!!! There was garbage all over the parking lot. There were bugs inside facility.

Évaluation :

5

We were taken care of! The employee (I think his name is Martin--long, black hair) was quite helpful in helping us select a unit. He was friendly and patient. Great customer service!

Évaluation :

4

All around good service

Évaluation :

5

Thank you for several years of service.

Évaluation :

3

Clean place nice people

Évaluation :

5

Thank you for everything!

Évaluation :

3

It would be great to have moving hours to drop off or pick up things from storage at least until 10 pm People work you no don't have time before 7 pm when you are closed by 7 pm . For climate control inside …

Évaluation :

1

Despite damages to my vehicle on transport due to poor/no instruction, and the lack of mattress bag(seriously?) I would have possibly returned to UHAUL, but thanks to Samantha Fernandez at Crosstown on S Port Ave, never again. The next 3 years when i move cross country annually, and throughout my military career Ill be going with absolutely anyone who is not UHAUL, and steer anyone I know away as well. The night before move-out I was burglarized, in which the thieves got access to all my keys, including my house keys, leaving me with only one vehicle and one house key. After calling twice and emailing separately and explaining this, as well as offering to provide case # and details, I received what I can only describe as the worst customer service I have ever experienced as this site manager insisted on telling me too bad, so sad, not my problem, pay me, extorting me for additional months rent. I explained that I would allow the lock to be removed or the items to be thrown out, as their value was lower than that months rent, nope, get a locksmith, Uhauls lock is not uhauls responsibility per Ms Fernandez. Fine, just seize the unit. "Thatll be an additional charge", ok then since you wont do what I know your people are capable of, Ill do it myself "Well I cant give you access until you pay us." Oh you mean pay the ransom for my now stolen property? Sure, Ill play your game. I had to purchase bolt cutters ($20) and a propane torch ($30) to remove my lock from the unit valued at less than the cost of these tools and avoid future "rent" payments, as well as additional applied late penalties for this highway robber very helpful guys, so incredibly classy. So now with access to my own property, I sought buyers for the property I now could not afford to keep, and what happens in this time? Someone locks my unit again with a company lock because "we cant allow unsecured items" in an enclosed facility, give me a break. Eventually I removed each of these items, but in the end, I'd rather have left my belongings on the side of the road than to ever deal with crosstown uhaul again, after all, it would have been more economical, less headaches, and I would have saved myself probably 10-12 trips and as many hours negotiating this dumpster fire.

Évaluation :

5

The representatives at the U-Haul storage were very friendly and helpful. Very kind and very well trained.

Évaluation :

5

I have been with this UHAUL for over five years so I can honestly say they are worth using. I remember in the beginning having one or two minor issues such as I lost my key card or my payment didn't go through; and the manager John Medrano always helped me square things right away. I really appreciate all my questions being honestly answered even if it wasn't what I wanted to hear, because the staff remained kind and professional. I just moved out and excited to say all my expensive furniture remained intact and clean, just like the day I left them in storage, five years ago. Thank you UHAUL! I will definitely recommend and use your company again if needed!!

Évaluation :

3

I would have rated you poorly other than the exceptional employees you have working there. The units themselves are roach and rat infested! It was the most disgusting thing I've ever encountered. It wasn't just one or two it was an infestation! That I brought home! Ridiculous!!!

Évaluation :

5

Very friendly staff and very helpful.

Évaluation :

5

Daniel is very helpful

Évaluation :

1

Every employee fight with customer. They a real giving hard time. I reserve a $80 storage unit and was forced to pay about $139. The climate control was very warm it ruined my items. I requested to order a truck to move out from you guys. They wouldn't help and hung up. This was daytime black man and black lady. Also same issue with Hispanic daytime man and woman. They do not help the customer at all. I want a refund.

Évaluation :

5

Excellente expérience

Évaluation :

5

The staff were all very professional and answered all my questions. Everyone was well informed.

Évaluation :

5

Staff was very friendly and very helpful, also very prompt and well knowledged about the company and its policies

Évaluation :

5

Perfect

Évaluation :

5

The staff were excellent!

Évaluation :

5

Alex was most helpful!

Évaluation :

5

Ty for everything and support and taking great care of my things and I hope whoever receive the benefits of my stuff I buoys them as well ty once again

Évaluation :

1

Ive had an outstanding issue that i have been calling on for over a year this issue is from 2018. And i am fed up with dani and his corpus Christi south port uhaul establishment. No one has handled my issue of an out standing balance feom a unit covered in rat poop.

Évaluation :

5

Vey happy with services Staff very friendly and knowledgeable

Évaluation :

5

Employee was excellent! He offered best services . And he didn't give me any hassles . I was disappointed in Regional office personal. Rude and uncooperative.

Évaluation :

5

The staff has been more than helpful. I miscalculated the size of the storage needed. And the staff quickly moved me into a bigger storage room. With no hassle I can't thank them enough. I've had a great experience with this U-Haul storage facility.

Évaluation :

5

Very Nice staff and very Helpful . Easy move in move out experience!

Évaluation :

5

Thank you was great service great customer service Bug and Rat safe Thank goodness

Évaluation :

2

Cancelling was more complicated than I should have been. The storage area was clean but NOT well maintained. Upstairs lockers have oversized steps to get to them and no lift access.

Évaluation :

1

I had a reservation for a climate control 10x15 at the SPID location however after packing my entire house in Houston and driving 4 hours I am told at the SPID location that they don't have any available. They referred me to their Port location so after arriving there we are given 2 storage options neither are climate controlled which is specifically what I needed. The 2 options included one that still had a mattress and other miscellaneous stuff from the previous tenant or one with Big holes in the walls and grease and dirt all over the floor. So all of mine and my families possessions are now stored in a 10x15 non climate controlled storage rooms with holes in the wall which can be accessed by the room next door but at that point I don't have an option because they tell me I still have to get the truck back to SPID by 3pm and I was out of time. I appreciate being left stranded with no where to put my stuff because y'all messed up the reservation and the extreme lack of caring from your staff. I spent over $500 renting a truck from Uhaul which I have done several times in the past but this will be the last time I ever use U-Haul for truck or storage and I am going to make sure I tell every family member and friend exactly how my experience went And show them the pictures I took of my storage unit so they know what to expect if they ever have the need for storage or truck rental. Thank you for the worst experience possible.

Évaluation :

2

The staff acted like I was bothering them when I informed them that my card would not open the door. The clerk rolled his eyes and said, "Well I guess I'll have to go let you in". Very rude.

Évaluation :

4

Yall need elevators

Évaluation :

5

PLEASE PLEASE PLEASE get vehicles with cruise control. Even semi trucks have cruise control.

Évaluation :

4

Everything was great as in service but the only problem was that there was little nails scattered around the storage units. We picked as many as we could. However I still got a nail in one of my tires.

Évaluation :

5

Jeremiah did a great job in assisting me.

Évaluation :

1

When I came back to retrieve all my belongings out of my inside climate controlled unit the floor and most of my belongings were covered in rat poop. Was told by two different managers that there is nothing they can do because I didn't purchase the extra coverage for the unit. I understood in the event of a fire, burglary, flood or something like that my stuff would not be covered. But I didn't think that included basic housekeeping and pest control. Unbelievable, will never use again.

Évaluation :

5

Jeremiah the manager, is extremely helpful, knowledgeable and 100 percent committed to fantastic customer service. He deserve a raise and needs to be prom~outed to a general manager executive type position. Thank you, glenn wekony.

Évaluation :

5

Great place.

Évaluation :

5

Everyone and everything was awesome. I've rented there before and will rent at a further date if needed. Also will recommend to everyone I know. Thanks to Danny Medrano and his staff

Évaluation :

4

I wish this building had elevators to help those who move in on the second floor.

Évaluation :

5

Not one complaint from me, very professional thanks

Évaluation :

1

Had mice in my stuff, said it was temperature controlled and was not, nice got into and chewed up stuff that is very old and purchased in the country Jorden, put a claim in and have yet to hear anythi

Évaluation :

2

Only one lady behind the desk was friendly. Both men I worked with one month seemed to have chips on their shoulders. Assistant Mgr. Mike was flat out rude when we moved in one month ago.

Évaluation :

5

Daniel and all the staoff at the So. Port location are excellent customer service reps.

Évaluation :

3

Assistant Mgr Mike gave me a hard time about turning in the trailer 90 minutes late despite electrical issues the night B4 and not calling roadside assistance. Had to involve mgr. to avoid a late fee.

Évaluation :

1

Failed to have access to ubox when scheduled. Worse part was the manager and 2 employees. They were very rude ! The only one who was genuinely apologetic and helpful was the assistant manager.

Évaluation :

2

My large unit did not have any lights and there was Rat feces on all my stuff. I mentioned to staff and their response was "take pictures and show to your insurance"

Évaluation :

5

Contrary to some reviews Danny and his staff were extremely helpful through our move. We rented a truck and storage unit while we remodel our business hassle free. Thx for your service.

Évaluation :

5

So far so good.

Évaluation :

2

I had told the GENERAL MANAGER I was moving my stuff out, he told me ok and everything was taken care of. Now I'm getting calls and emails saying in past due when we haven't been there in a month!

Évaluation :

5

staff very friendly and helpful was able to get a smaller size storage with bo problem

Évaluation :

4

.

Évaluation :

3

Unit smelled a little bad but otherwise was clean

Évaluation :

5

. Great customer services , very friendly staff .

Évaluation :

1

Lots of mice and roaches. Staff was always friendly and helpful but my furniture had chew marks. I had rat or mice droppings on all my stuff. My mattresses were torn apart by the mice. Ruined items.

Évaluation :

5

Down to earth staff

Évaluation :

1

No comment, speachless!

Évaluation :

5

Employees are busy & hard working this company should be paying top notch for the help their CSR's give. The manager is not afraid to get his hands dirty and goes above & beyond to assist customers.

Évaluation :

1

Asked to speak to a manger twice. Once I was ignored and lied to about a note being made what I wanted to ask about. And the second time even though a note was made in my file the manager ignored me

Évaluation :

4

the experience of using ubox was a great convenience.. wish the pickup and drop off was smoother.. didn't seem to have enough people available..

Évaluation :

3

Mice ravaged through our unit and shredded anything paper and built nests in our linens. Glad to be out of there. People were friendly.

Évaluation :

2

Need to address the problem with mice.

Évaluation :

1

My storage unit had rat feces on my sofa, so I threw my couch away.

Évaluation :

5

Merci!