Clean equipment, excellent and professional employees and customer service
Michael DCustomer Reviews for U-Haul Moving & Storage of Edison
(Located just north of Open Road Honda)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
110 US Hwy 1Edison, NJ 08817
(Located just north of Open Road Honda)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bruce G- Évaluation :
- 5
Truck condition is great.
Dongsheng P- Évaluation :
- 5
Great job
Lindsey N- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Janak R- Évaluation :
- 4
Staff was really nice and explained everything about the rental process
Sergio R- Évaluation :
- 5
Aucun
Kimberly P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan O- Évaluation :
- 5
Honestly Costumer service was awesome, The young lady was very helpful, friend and through. She was very informative and that help a a lot everything from arrival to departure was excellent. Merci
Crystal V- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Siddalingayya H- Évaluation :
- 5
The Edison, NJ U-Haul store was incredible! U-Haul should make this store the model for ALL others, since most of the others are sorely lacking customer service skills!
Sylvia E- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Sandra G- Évaluation :
- 4
The sliding door in the back kept getting stuck which caused me to lose time and money but the staff was great
Maurice K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jennae W- Évaluation :
- 1
There was an issue with our original reservation, we tried to start a new one with the employees at this location but they had issues with it since their system was down. And now we have been charged for 2 reservations. Will be calling the corporate office to issue a refund for the MAJOR inconvenience and double charge for horrible service as well. I didn't get the woman's name who helped us, I wish I had. Cuz she was AWFUL
Nancy C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Barbara J- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Taryn P- Évaluation :
- 5
Customer service was INPECCABLE. He (I didn't get his name) was extremely helpful, kind and did his job in a timely manor. I've used UHAUL many times, and I've NEVER had a problem with the equipment or the service.
Dawn W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Osmar V- Évaluation :
- 5
Matt was great and help me with everything I needed to tow my truck from Conn to NJ
FERDINAND M- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Swati M- Évaluation :
- 5
I forgot the nice lady's name but she is super nice and helpful!
Qiang L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marlon S- Évaluation :
- 5
Smooth transaction.
Suvat K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Raja P- Évaluation :
- 5
Everything is ok I have a good experiens.
Jose S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
john g- Évaluation :
- 5
there was a heavy vibration while traveling at highway speeds, felt like the tires were out of balance. it didn't bother me, but i can see this effecting someone else's experience. 5 star review for the staffing at this location. very fast, informative, and friendly.
Kevin O- Évaluation :
- 5
Great place to rent a cargo van. They had plenty in inventory. Available exactly when scheduled. Van was in good working order and quite capacious.Employees helpful and completely truthful about the costs and operations. Merci!
Sylvia E- Évaluation :
- 5
Great customer service and on-point advice. Everything went off as scheduled (I had to load on site). Shout out to Erica and Al. Best U-Haul employees I have ever dealt with! This is my seventh or eighth move with U-Haul--I've actually lost count! Everybody else should be measured against this location's standard. Merci!
Sylvia E- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ertugrul E- Évaluation :
- 5
Matt the installer person did a great job - thank you. I can also say, from experience in having work done and rentals made - by at least two other locations, that this particular location is the most accommodating and professional in all ways. They answer their phone and get back to you in a timely manner - it makes a difference!!! I had called into three other locations that still left me hanging relative to answering questions and in trying to make an install appointment. Ken.
Ken S- Évaluation :
- 5
It was good
Vivek M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Orville B- Évaluation :
- 5
They both help me alot. Thank you so much.
Mohammed H- Évaluation :
- 5
Professional, kind, courteous and handle with care
Anna T- Évaluation :
- 1
The price is high and there is false advertising.
Xian T- Évaluation :
- 3
They made me walk to another lot, in the rain to find the vehicle. Once there, i then had find the right truck.
ANTHONY L- Évaluation :
- 5
All good, thank you
Edward B- Évaluation :
- 3
Trailer door was very difficult to open and close.
David W- Évaluation :
- 1
Left my charger in the truck but now tget don’t have it
Edward K- Évaluation :
- 3
I was charged more than expected.. i Drove the vehicle for 14 miles and the total should be 19,95 (Uhaul rent) + 13,86 (Miles) + $1 for environmental + Taxes as per new jersey (2,3) and the total should be 37,11 or so however I was charged $42. I refueled the vehicle too.. don't know why i was charged extra.
Rajul S- Évaluation :
- 2
I would like a customer service rep to call me - very disappointed with the delivery of the pods.
Daniel M- Évaluation :
- 5
Good staff I always go to them for my go to move.
FELIX M- Évaluation :
- 2
In my U-Haul experience, I reserved a 20' truck online with the guarantee of availability or a $50 reimbursement. When I arrived, they didn't have the promised truck and upgraded me to a 26' one, despite the price parity. Despite explaining my parking constraints, the representative, Lenora, bluntly insisted I either accept the larger truck or leave without compensation. I settled for a smaller 15' truck, which proved inadequate for my move, leaving me to rely on my personal vehicle.
Hitesh U- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sam G- Évaluation :
- 5
The process was fast and easy. Great service
Robenson S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amelia C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lauren F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marlon S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Peter C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mary D- Évaluation :
- 5
Wonderful service very friendly
LISA A | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Douglas Y- Évaluation :
- 5
All personal very friendly Great service
Arthur S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vijay P- Évaluation :
- 5
Clarify if furniture blankets are cleaned between uses
Bruce G- Évaluation :
- 5
very good personnel at this location.
John N- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Darwin C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Pradeepkumar D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
WESLEY H- Évaluation :
- 2
Customer service reps weren't helpful and nice enough to fulfill my request and the vehicle wasn't in clean condition.
Talal M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kevin M- Évaluation :
- 5
Chris at U-Haul was hands down THE BEST person I have ever dealt with. This man knows customer service. He has a heart of gold, was very understanding, and really went above and beyond to put a smile on my face. If you want phenomenal customer service at this location, ask for Chris.
Jennifer B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ingrid R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Pratiksinh D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sreedhar B- Évaluation :
- 5
Excellent services
Yenny L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RAJESH T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Aubrey F- Évaluation :
- 5
Excellent
Dwayne P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Johann S- Évaluation :
- 4
Did not like using the app to return the truck. An employee was at the location and was very helpful in returning the truck because we were stuck for a minute on the app.
yvonne r- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Bryan T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gabriel L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Y- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Daniel L- Évaluation :
- 5
Great crew and company
RODERICK Y | Premières impressions- Évaluation :
- 5
Always a great experience
Dedrick K- Évaluation :
- 5
Chris from the u-haul location was fabulous. Kind. Well versed knowledged and made our experience seamless.
Amber M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bruce Y- Évaluation :
- 5
The women that helped me is wonderful a such a delight. I am so thankful and I will rent again just because of her..
Wayne B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sharon K- Évaluation :
- 5
Representative was courteous and attentive. He set up appointment and sent out text and email reminder. Drop off of vehicle was uneventful and the job was done before the time indicated. Cost was low in comparison to other places.
Kim M- Évaluation :
- 5
The ladies helping me out were just wonderful. So friendly, extremely efficient, and super cute. Much better experience than last time and will definitely choose this location again.
Arun M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher A- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sheila B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Myraja B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Frederick c- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Halimattu F- Évaluation :
- 5
Everything is good
Fabiana P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Yinghua M- Évaluation :
- 3
Trailer leaked ruining my couch and mattress. I told the U-Haul guy the trailer was in really bad shape when I picked it up.
Cliff S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Zair H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rocco O- Évaluation :
- 5
I spoke to someone on the phone from UHAUL.COM and it was agreed upon that I would return the truck at 7:30 PM BUT THEY PUT IT FOR 5pm abd charged me another day. I want a refund for that day
Anjeanette M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tamar S- Évaluation :
- 2
They switched my pick up location twice causing me to lose an hour of my rental time and travel a lot further for the pick
Jean C- Évaluation :
- 5
Great location with plenty of options
Danny S- Évaluation :
- 5
Gentleman that took car of my reservation was awesome and quick in and out
Janeen G- Évaluation :
- 5
Nothing exactly
Victor T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
FAROKH D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
AVIV H | Expérience générale- Évaluation :
- 5
Outstanding Manager. She was helpful and so nice. You need to have train your East Brunswick staff and other locations too.
FRANCIS C | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL S | Expérience générale- Évaluation :
- 5
Always helpful and friendly
Marc J | Premières impressions- Évaluation :
- 5
Fast friendly workers easy process
Marc J | Premières impressions- Évaluation :
- 5
Im all my processing relocating my family and my self to Florida from NJ I was bless found all my need in this company especialista on this facility
Ana T | Expérience générale- Évaluation :
- 4
Friendly experience with friendly inviting people.
Henry W | Online Move In- Évaluation :
- 5
This is a great place
Andre H | Expérience générale- Évaluation :
- 3
So far so good 👍🏼
Lydia A | Expérience générale- Évaluation :
- 3
The staff had so much trouble processing our payment and getting us set up in the computer. You really need better TRAINING at this location. Some folks have trouble operating the computer. . .
Lilia F | Premières impressions- Évaluation :
- 2
This location has lockers that are stacked on top of each other. Which means you'll have to wheel a set of portable metal stairs around to your locker if you have an upper level locker. Not safe if you are moving furniture or heavy items
Myisha H | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAY T | Expérience générale- Évaluation :
- 5
I have not moved into my unit yet, but I will be there around 9/23/2022.
Andre H | Online Move In- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Krystal L | Expérience générale- Évaluation :
- 1
Horrible
Krystal L | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Rayshawn B | Expérience générale- Évaluation :
- 4
They could not get me setup to use my code. Over and over it filed. I was supplied with another code that worked throughout my stay at the facility. Merci.
Kevin M | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tiffany F | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Tiffany F | Premières impressions- Évaluation :
- 5
Great help.
Kenny V | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SALMAN K | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
erin j | Expérience générale- Évaluation :
- 5
It’s was good
Shirley B | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DONALD G | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Yinxi L | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Balamurugan C | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John C | Expérience générale- Évaluation :
- 5
Very happy with quick an convenience also very clean.
Enna A | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Huiyi W | Expérience générale- Évaluation :
- 1
Storage units are not the size that was said it was and the top units are open on top witch means that you have access to the other units and mises or other animals can also come in thru the top.
Werner B | Expérience générale- Évaluation :
- 3
Hallway sensor controlled light is useless
Vishal K | Expérience générale- Évaluation :
- 5
Good service, good, facility, and good location. A little dust & debris seemed to drift down from the unit above mine, likely when they were moving, but that is minor.
michael n | Expérience générale- Évaluation :
- 4
This location had long queue but service professional were helpful
Vishal K | Premières impressions- Évaluation :
- 5
Erica and staff were very professional and took care of all my needs from truck rental to storage rental.
Rhonda L | Premières impressions- Évaluation :
- 4
Lenny and another associate were extremely helpful and went above and beyond to help me. I am not happy to see they didn't notice I moved out until 6/11/19 and charged me for another month - MO 6/4.
JASMINE T | Expérience générale- Évaluation :
- 3
My u box arrived two days late. How do I get my $50 per day credit as promised?
Andrew F | Expérience générale- Évaluation :
- 5
I love the service
ketia j | Expérience générale- Évaluation :
- 5
Fantastic experience with U Haul Edison, partnered with WDT moving & Thomas who were a choice on their website and could not be happier. The movers treated the move as if it was their own. Great team.
Adam S | Expérience générale- Évaluation :
- 5
Thank you Emily. You are doing a great job. Marc
Marc B | Expérience générale- Évaluation :
- 5
All of the customer service folks I spoke with were great! My delivery driver was great as well. Merci.
Julie B | Expérience générale- Évaluation :
- 1
I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service
GILBERTO R | Expérience générale- Évaluation :
- 2
I was under the impression that storage doors would be steel, not wooden. Also, some the the screws on my unit were loose, even after the attendant fixed it. Did not want to store more items.
Sonia E | Expérience générale- Évaluation :
- 4
Despite some issues with their 24 hour access,, the staff were helpful and courteous.
Vilas M | Expérience généraleServices supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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ConteneursU-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Camions à vendre
Nous offrons la plus grande sélection de l'industrie!
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Historique
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!