Folks were very friendly, helpful and took care of me. Would do it again..
ted rookCustomer Reviews for U-Haul Moving & Storage of Jonesboro
(Off Hwy 49)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
1700 Red Wolf BlvdJonesboro, AR 72401
(Off Hwy 49)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 4
A very busy location and a little understaffed.
Ryan Godsey- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jack Miller- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Art bustamante- Évaluation :
- 3
U haul is behind in the times, They need to install tracking on each piece of equipment. Having to list phone #'s of family so they can call them before you can rent equipment was something I didn't want to do. I walked out because of this a few months ago and rented a trailer at orscheln. Needed a trailer asap had to go with U - haul this time . ☹️ orscheln's only trailer was out of service.
Timothy Blankenship- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shamyya Taylor- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Joe petitt- Évaluation :
- 1
Prices changed when I made it to the store General manager discussing employee personal business in front of customers just very unprofessional
Jennifer Rogers- Évaluation :
- 4
The staff on Red Wolf were always friendly and helpful. BUT the app is the absolute WORST. I was moving from out of state and used it to reserve truck, etc but it kept Canceling my reservation! And when I arrived to get my truck and supplies, there was no reservation for me nor an appropriate storage room! I had to use another facility! Then, when I was moving from storage to my home, I went In Person to the local facility to reserve my truck. I got a call the next day telling me that the large truck I'd reserved wasn't going to be available until hours later so I'd have to take a small one instead. Because I'd hired movers, this was a big problem. I was MAD!! I don't feel at all comfortable referring anyone to use UHaul, especially using that app, which is a joke. This sure made a tough situation (moving) waaaayyyyy harder and more stressful! You need a complete makeover with that app. And explain to me why the truck I reserved wasn't available the next day....????? Not happy.....
DONNA BRIDGER | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Rick Smith- Évaluation :
- 3
Very helpful and friendly.
Angela Roby | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MEOSHE MORGAN | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric Freemyer- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Matt Miller- Évaluation :
- 3
I believe they could use at least 3 ppl working at all times especially on weekends.
deborah payne- Évaluation :
- 5
Agent at the counter at Jonesboro,ar facility was very friendly and helpful
Miguel Aleman- Évaluation :
- 4
The after hours check in is a little confusing for us older generation.
Paul White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ulysses campbell- Évaluation :
- 3
Provide the location with more appliance dollies. This is the second time I have rented a UHaul truck from the Jonesboro, AR, location. Both times I selected the dolly only to get there and find none on hand. Very disappointing.
Josh Langston- Évaluation :
- 1
The older black woman seems very rude and hateful. Simply asking a customer to business type questions was not received well by her. I also believe she tried to fake am overcharge to me but I caught it. I would've 5 * if not for this person
Steve Sandborn- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Morgan Moore- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
David Lovelace- Évaluation :
- 5
Full tank of gas upon rental
Kyle Dickens- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Donnie Pounds- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Carlton Washburn- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Carolyn Barnes | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
wanda gamble- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Diane Sykes | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MEOSHE MORGAN | Premières impressions- Évaluation :
- 5
All of the employees here were knowledgeable and friendly! Wonderful group! Keep up the good work!
April burrier | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jermiane Calamese- Évaluation :
- 5
Everything was great and I will be back when I need yall again
RAYMOND RANDOLPH | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian Brown- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
James Green- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
trip clarke- Évaluation :
- 3
Joyce is very disrespectful the first day she was inconvenienced with me because another coworker was having password problems and it was time for her to clock out the next day I went to check on my deposit because I never received an email she was super rude again to me for no reason probably didn't even remember me from the first day and was still rude seems like her personality and some body really needs to talk to her about it the rest of the staff was great super helpful she was just mean and rude and it's just not cool
dustin cullom- Évaluation :
- 5
Will shop with again 5 stars
Viana Taylor- Évaluation :
- 1
The sun visor was hanging by one piece radio didn't work heater didn't work had to keep putting air in tires the gate wouldn't stay closed it was horrible I won't rent from you again
KEISHA BOYD- Évaluation :
- 5
5 stars. Justin was very informative and provided an excellent customer experience.
Joe Johnson- Évaluation :
- 5
Jonesboro Arkansas was very professional when I got to Jonesboro I dropped off the trailer I was bringing them they checked in no issues under the equipment distribution. Went and unloaded the truck and brought it back the same day. Check it out without no issues.. I will use them again too.
Brenda Hewitt- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Billy Parker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian Yates- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Aaron Robinson- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mark Piatt- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
richard duncan- Évaluation :
- 5
Store representative was very well informed & helpful. Hands down the best
Quenna Borders- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Markita Ramsey | Expérience générale- Évaluation :
- 5
Thank you for being steadfast in your service and customer service!
matthew mcmullen- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ryan Williams- Évaluation :
- 1
Driver side ramp was inoperable, after driving all day to have a car loaded at a Copart yard (they use a lift to load directly on the trailer) I drove home. Upon driving home the driver side ramp was stuck and would not come out. Setup roadside assistance, was told by one agent that it would be 30 minutes and he would be out to me. Then I called back and was told an additional 50 minutes. I then waited another hour then called back, I was given a total of 5 separate ETAs from the same service provider. I ended up waiting a total of 3 hours. I missed time with my family, missed the deadline to turn in an assignment for school, didn't get to eat, and had to sit in the cold....I was continuously lied to by the reps from Uhaul.
Chris Owens- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
isabel rodriguez- Évaluation :
- 1
I reserved a truck and 6x12 trailer and got.a 5x12 trailer.
ashley cavenaugh- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jason Cribbs- Évaluation :
- 3
There were some staffing issues that resulted in a longer than expected wait time when I picked up.
Matthew King- Évaluation :
- 5
very professional
richard schlosser- Évaluation :
- 3
Listen to what the customer is saying instead of rushing through the process! Hear what your customers are asking and try to explain the answers in a way people can understand. Compassion goes a long way.
RIckey Bowden- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
elchin Seyfullayev- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
livinia miller- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Carl Gruenewald- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lynn Sheffield- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jessica Walker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amanda Cobb- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Ronald Nolberto- Évaluation :
- 4
Gas gauge reading was way too high.
John Burgi- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric Thomas- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
David Parker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHANIQUA BRISCOE- Évaluation :
- 5
Quicker drop offs perhaps. Thank You
richard williams- Évaluation :
- 5
Ms. Joyce was a jewel.
Carolyn Barnes | Premières impressions- Évaluation :
- 5
Mrs. Joyce was an excellent person to work with. She was very knowledgeable of everything I inquired of.
Carolyn Barnes- Évaluation :
- 5
Make sure the gas hands are working properly and the mileage reader is correct. Other than that everything was great
lela genkins- Évaluation :
- 2
The extra dollys that I requested were never putted in the van
Jonathan Sanchez- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
William Lacefield- Évaluation :
- 1
It took 15 minutes before anyone could be located to help my equipment return. Then another 15 minutes for the check in fella to come and tell me he chaired me $7 more for fuel. Said was supposed to be 9/16'ths full! I worked my tail off driving and loading/unloading for 2 days to complete and I bought the truck back a day early. The charge pissed me off and I couldn't get the charge for the dolly rent taken off! It's not the money, it's the principle and greed that made this place a place I will tell everyone about so as not to use!!!
Scott Vaughn- Évaluation :
- 1
I don't even know where to begin. Such an unorganized terrible experience. Go somewhere else.
jon Shalala- Évaluation :
- 4
A little slow getting in and out.
Mike Jones- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
jacob James- Évaluation :
- 4
Everything went smoothly. The 2 employees were very nice and helpful.
Deanna Suchan- Évaluation :
- 5
The pick up was great. Drop off, not so much
Lucas Hoggard- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melissa Thompson- Évaluation :
- 4
Short handed - need more help in the store
Mike Jones- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Petrus- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Scotty Alsup- Évaluation :
- 1
Truck was in poor running condition and kept cutting off on eway
QUENTINE DANDRIGE- Évaluation :
- 3
When we arrived and asked where the unit was out of 4 people no one was exactly sure
Tommy Ellison | Online Move In- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
marie everett- Évaluation :
- 5
Have more then one customer service person
Carol Lewis- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
John Stump- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
dwayne owens- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ernest Perez- Évaluation :
- 4
The team was friendly and helpful
Mark Piatt- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Katlynne Gillespie- Évaluation :
- 5
Great service.
Natasha Neal- Évaluation :
- 1
Showed up at 9:50am to pick up the truck (pick-up was sheduled for 10am). There was a mixup with getting the keys. The app told me I needed to go get them from an associate, but Nate Spivey (the GM) told me they were in the lock box. The app wasn't giving me a code, so I couldn't retrieve them from the box. After finally getting the keys from Nate and opening up the truck, I see that the two dollies and the dozen furniture pads that I had purchased were not in the truck, and the floor of the truck was soaking wet with mop water (this was around 10:30 am, 30 minutes after I was already supposed to have the truck). I went back inside to ask about the dollies, furniture pads, and the soaking wet floor. Upon approaching Nate and asking for assistance, Nate said, "Could you just hold on for a second,? You're interrupting my inventory count." I worked retail and customer service for almost 10 years, and cannot imagine a single scenario where I would have been allowed to say that to a customer who was requesting assistance. He then tells me that he doesn't have any dollies because they've all been rented out. Considering I made the reservation for the truck and the dollies a week before, I would have thought that the dollies I paid for would have been held back for my reservation. Nate tells me that he will process a refund for the dollies. When we drop the truck off in Little Rock, the Uhaul employee there tells me that I should have received an email if a refund had been processed, and I had not received an email. We then call the Jonesboro location to talk to Nate again, and he lies to me and says that he told me that the location receiving the truck would have to process the refund. This is the opposite of what he said when we picked up the truck. Nate Spivey then calls the Little Rock Uhaul location to tell the employee that we were "over the top and entitled." I'm so very sorry if I'm over the top and entitled for asking for the products and services that I paid for. I've never had so much trouble with an employee at Uhaul before, and I've certainly never before had to mop standing water from the back of a Uhaul truck myself. An absolute embarassment. There was a young female employee at the Jonesboro location who was new and she was very nice and helpful. 100 times more helpful than Nate.
Braden Riggins- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
helen easley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Russell Coleman- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
GARY BECKMAN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nytoria Boatwright | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ametrius Randle- Évaluation :
- 2
Employees didn't know what each other were doing: outside guy said inside people weren't doing their job. Had to wait 30 min while he was on the phone to get my trailer. Inside person was very nice and helpful. Outside guy needs an attitude adjustment. Not a good experience in Jonesboro.
phillip ballard- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Crystal Johnson- Évaluation :
- 3
Nothing wrong with the location but the check in experience is to be desired. Having to take a selfie, upload my drivers license, then have to call two people that I know so uhaul can call those two people to verify. Then on top of all of this verification, you cannot pay with a debit card unless you want to spend another $40 because you "might not have enough money in your account" excuse. I understand people steal vehicles and such but to make the check in so daunting for your everyday customer who is not looking to steal, it makes it very difficult and unnecessary. It's one of those "should we lock up the toothpaste because it's getting stolen but we won't sell as much toothpaste if we lock it up" situations. Make your good customers mad to deter the ones who are going to steal anyways and regardless of what safety measures. Anyways, rant over. I unfortunately needed a truck to move my business but might be looking elsewhere in the future.
ALLISA carroll- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Queenteria Mathis- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Anthony Smith- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Andrea Stout- Évaluation :
- 4
Truck was extremely clean and nice but Headlights in truck need to be fixed, the postion moved with every bump
Amanda BREWER- Évaluation :
- 5
Nothing… Johnathan was amazing! He was very friendly and got us exactly what we needed.
Tabitha Casey- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Linda Hightower- Évaluation :
- 5
Top Notch customer service and very professional.
jon hancock- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Rachel Guerin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Grizzle- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
rene paschall- Évaluation :
- 5
Very friendly staff and excellent services.
Josh Searcy | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amy Whelan | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SUZANNE HINTON | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Ashley Richardson | Expérience générale- Évaluation :
- 5
Very friendly staff. They even gave us restaurant recommendations because we just moved to Jonesboro.
Josh Searcy | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric Scott | Premières impressions- Évaluation :
- 3
The starting and stopping of rental storage was easy. However every time I went into the store to get something the wait time was incredibly long.
Heather Tims | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Aldora Smith | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rufus George | Premières impressions- Évaluation :
- 5
Everything went smoothly
Kathy Colbert | Premières impressions- Évaluation :
- 5
The guys at the store were super friendly and helpful!
ANNA CALDWELL | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Desiree Jackson | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
mark Holden | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Lanisha Carlock | Expérience générale- Évaluation :
- 2
Facility doors broken so any one can enter; the unit door was very difficult to unlock and supposedly it was a climate controlled that only worked half of the building.
Jorge Oviedo | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amanda Cobb | Online Move In- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Ozzy Allen | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
cora hester | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael Doutin | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Drossart | Expérience générale- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Jorge Oviedo | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sherry Thielemier | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chiquita Dowden | Premières impressions- Évaluation :
- 5
Above and beyond. I really appreciate the service and accommodations that was bestowed upon me. And everything was easy and no hassle. Thanks yu.
Maycola Harvey | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Charles Norris | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James Foster | Expérience générale- Évaluation :
- 5
Only one staff and I stood in line for 50 min after driving 3 hr and the ony reason I didn't leave is because I had reservations and needed to move into my storage unit. Uhaul management needs to do better. Merci
Georgia Lester | Premières impressions- Évaluation :
- 1
I was moving my things out and had some furniture left sitting next to the fence. I had to go get a trailer and when I returned my things were in the dumpster. I had already went inside to tell them I needed the dumpster unlocked that I was moving. They said ok but don't put any furniture in there. So for them to throw my things away.
Tonya Braswell | Expérience générale- Évaluation :
- 5
Above and beyond expectations!!
BILLY WAYNE KIRBY | Expérience générale- Évaluation :
- 5
Very handy
ROBERT CONKIN | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kandra Jackson | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alicia Houk | Online Move In- Évaluation :
- 5
The self-storage units very clean and well light, and I really appreciate they help me out ,with the rental agreement and show me where my self-storage unit be at. And they are really friendly and helpful to their customers. Thank you and nice doing business with you
dennis wilson | Premières impressions- Évaluation :
- 2
The storage units here are poorly maintained. Many of them have roof leaks so using them is taking a risk of your items getting wet.
David Hober | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRENT FOLAND | Expérience générale- Évaluation :
- 1
I rented a unit from the local uhaul location. To start off the rep put me in the wrong unit on my contract. I went up there hours later to move my things into the storage unit. My access code did not work. I had to go inside and find out that I was not set up right. The lady rep apologized and fixed it and said that I would get a month free even after I paid for the month. I asked her if it was set up on auto draft she confirmed. I waited for the payment to come out and it never came out and I was told that I was late. I talked to the manager and he stated that it was my responsibility to make sure I'm paying it on time. I ended up getting angry with him and I moved out and went with a better company! I will not be back!!! I highly do NOT recommend to anyone! There is a HUGE communication problem at this store! There is also a problem with the yard they have there! Every time I went to my unit I would have to go inside and have them move tow boxes out of the way. It is super inconvenient to have to spend 10 minutes to wait in line to ask an employee to go outside and move their equipment to get the unit you rented!
Amanda Briscoe Higginbotham | Expérience générale- Évaluation :
- 5
Glad uhaul is affordable and convenient
mark myles | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Drossart | Premières impressions- Évaluation :
- 3
When I went to close the building one staff member was very unhelpful. While I was waiting to be helped he got on the phone and then when he got off the phone he walked around aimlessly. He never even asked if he could help me. When the other worker finished with who he was helping I had to ask if I could finally be helped. I won't be back.
Shelly Tucker | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lanisha Carlock | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeremy Byers | Online Move In- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
WANDA GARNER | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Monica Lowe | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Claudette Dabney | Premières impressions- Évaluation :
- 3
The online system did not wirk well. I had to confirm and reconfirm my order. The lights in the halls of the stirage untils are slow to respond. Some of the sliding handles on the locks stick. But overall, I was able to store materials and get access to my storage. Get something to hold open the stirage hall door. Sweep the halls. Fix the front door of the store.
Lise Mccoy | Expérience générale- Évaluation :
- 4
It did not appear anyone ever cleaned lanes in front of units , I picked up screws and nails every time I went there. I seen glass piles in same spot for weeks, uhaul equipment was parked in such away it was hard to get in and out , I never seen anyone patrolling lot although I was told there was I went there two or three times a week as I had craft stuff stored there and it was a bit scary after dark
Donna Sylvia | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROXANN RUFFIN | Premières impressions- Évaluation :
- 5
When I picked up truck, gas tank level between a1/4 and 1/2. When I dropped it off, that's where the level was. I still had to pay 14$ . Ride was very comfy. I couldn't figure out how to play my music. Otherwise, everything was great. Merci
Lucy Acevedo | Premières impressions- Évaluation :
- 5
Everything worked out well. Thanks
SUHUA FAN | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Donna Sylvia | Online Move In- Évaluation :
- 5
Steve was absolutely amazing! My entire stay! His staff Cody and many others were great!!! I appreciate you all recommending to everyone
Jasmine Versie | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melanie Ruffin | Premières impressions- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Karen Fike | Expérience générale- Évaluation :
- 5
I made it safely, thank you so much and have a blessed day.
LECHELLE SPENCER | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Veronica Heatherly | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Paige Owens | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cordara Tripp | Premières impressions- Évaluation :
- 5
Excellent customer service from the first time I called for prices on my Unit I rented to in person super friendly and knowledgeable about their job and customers . Thank you for a excellent storing and moving process .
Amy Whelan | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
vincent patterozzi | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jake Mathis | Premières impressions- Évaluation :
- 5
Very satisfied
SHERRY RILEY | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
HENRY FEILD | Expérience générale- Évaluation :
- 4
Facilities manager was very helpful and knowledgeable.
JOE BURNS | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
KIMBERLY REDDEN | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
PENNY CONNER | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
EVERLY CLARK | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
lisa lucas | Expérience générale- Évaluation :
- 2
My problem was that when I called to extend my rental I was told I could but when I made it to pay I was told I couldn't and only had a couple hours to find storage and find help to unload truck, had no choice but to rent storage unit from U-Haul cause the day was about over. Didn't understand how could agreement change in a hour when I already had truck.
darin bolden | Premières impressions- Évaluation :
- 5
Awesome
Rosemary James | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bakari Kountz | Premières impressions- Évaluation :
- 5
The gas pricing was way to high and due to the deposit, I didn't have the extra money to put back in gas so instead of getting my deposit and filling up with gas I had to pay almost six dollars a gallon and that made me very unhappy. But it is what it is. And left me with no funds for food or anything. But the staff was great!
KESHA JOHNSON | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sabrina McNutt | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jonah Haynie | Expérience générale- Évaluation :
- 4
Thank you for good service!
Chaerie Wallis | Expérience générale- Évaluation :
- 5
Awesome Thanks
Rosemary James | Premières impressions- Évaluation :
- 5
Catherine Fleming, the employee who helped me, was very friendly and knowledgeable. I also really enjoyed talking with her. Let her know her fellow English major, Daniel Freudiger, would like to take her out sometime.
Daniel Freudiger | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
eldridge thompson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jaime Chavez | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan Walker | Expérience générale- Évaluation :
- 4
Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.
Baleria Pierce | Premières impressions- Évaluation :
- 1
Got to the U-Haul rented a truck and a storage unit left to load my stuff drove back just to realize I never actually got my storage unit after I paid and showed proof of my drivers license. I had to drive back to get my id and debit card because my information never did get finished processing in their system.The guy kept trying to give me a hard time and also down talk the new employee so unprofessional if you ask me .The storage unit was so ran down looking and very small for a two bedroom home I Couldn't use the storage unit and they couldn't give me anything larger I wasted my time and money just to be play with all day I will never go back
Deanna Sanford | Expérience générale- Évaluation :
- 1
wasted my time and money just to rent a u-haul truck for a 2 bedroom home that fitted everything just to move into a storage unit that I thought was for a 2bedroom the guy tried to convince me that my stuff would fit inside knowing it wouldn’t so to anyone who looking for a storage be sure to ask how it looks before paying your money !I will never use this place again
Deanna Sanford | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jimmy Vick | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan Walker | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
kenny Pearson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shantel Neely | Expérience générale- Évaluation :
- 4
The owner was extremely helpful and accommodating at move out. The facility is we maintained however the unit I was given had a tear in the roof and birds inside. I let the manager know and had to wait several days and the roof issue was not fixed. On my move in day he taped up the ceiling but it was done poorly. The issue was the same upon move out. Based on everything else I think this was an isolated occurrence. The owner helped me with a truck and car dolls rental upon move out and she was extremely helpful and knowledgeable!
Kristal Young | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cassandra Davis | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jamaica Williams | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
EVERLY CLARK | Premières impressions- Évaluation :
- 5
Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.
BRIAN FORD | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrew Baldwin | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
quintin ditch | Expérience générale- Évaluation :
- 5
Clean, great, secure and our things in storage (most of our house) was in storage there for nearly two years. Everything was secure and maintained well! Steve is an EXCELLENT Manager of the place too. If we ever need storage or moving equipment again, we will definitely be back!
Shannon Poss | Expérience générale- Évaluation :
- 5
The manager and his staff were amazing, helpful they deserve recognition for what they do
Lisa Smith | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rosemary James | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
viola turner | Expérience générale- Évaluation :
- 5
The double doors into the hallway of the units were not well maintained--they didn't latch well.
Beth Hood | Expérience générale- Évaluation :
- 5
The staff was knowledgeable and very helpful.
RON RUGGLES | Expérience générale- Évaluation :
- 5
Merci.
don chamberlain | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANGELA BARTON | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shirley Lewis | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
eric sappington | Expérience générale- Évaluation :
- 5
Steven was friendly and very helpful. He was straightforward and made the process comfortable
Elliott Berry | Expérience générale- Évaluation :
- 5
Excellent place for storage when needed. Manager is very friendly and helpful as was the staff.
Debbi Goodwin | Expérience générale- Évaluation :
- 3
Only problem was they failed to check me out of the units once I notified them they were empty. I received a late notice on payment which I did not owe.
paul White | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
paul White | Premières impressions- Évaluation :
- 5
The process was smoothly executed by staff, who was extremely proficient, very friendly, and eager to assist .
Donnie Moore | Expérience générale- Évaluation :
- 5
The Jonesboro store is the NICEST U-Haul facility I have ever used!! Steve and his staff are very professional and very helpful. I've used them multiple times and always been satisfied with the service. I've rented trailers and a storage unit from them and things could not have gone better. Great Job!! Mike P. Jonesboro, AR
Mike Philpot | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jeri Mays | Expérience générale- Évaluation :
- 4
They were a lot pricier this at home
Jeremy Tucker | Expérience générale- Évaluation :
- 5
Outstanding customer service experience
Donnie Moore | Premières impressions- Évaluation :
- 5
The service was excellent! Would highly recommend.
William Kruse | Premières impressions- Évaluation :
- 5
Excellent service à la clientèle. Employees have positive attitudes and facilities are well maintained.
Terry Ratliff | Premières impressions- Évaluation :
- 5
Excellent service
Jaime Chavez | Premières impressions- Évaluation :
- 5
Every time I get a u haul connection the service and equipment has been above the expected level 👍
Sandra Hedge | Premières impressions- Évaluation :
- 5
The people in the office were very helpful. The General Manager knew me by name and was very friendly each time I came in.
Mitch Mathis | Expérience générale- Évaluation :
- 2
We had damage to a few of our items in our unit, specifically a bed. The manger handled the situation very poorly. Luckily the corporate office was made aware and they properly resolved the issue.
Thomas Shapp | Expérience générale- Évaluation :
- 5
This location has always been helpful, even recommended a great restaurant to eat at since I am new to the area.
Andrew SPencer | Expérience générale- Évaluation :
- 5
Katie davis was out standing and went above to make sure everything was taken care of!!
jessica frederick | Premières impressions- Évaluation :
- 5
The customer service I received on the phone was excellent!!! They we're awesome about reserving a storage unit for me when I'm moving back to the Jonesboro area very soon from so far away.
Pamela Kay | Premières impressions- Évaluation :
- 5
The guys at U-Haul were very helpful. The store was very busy for a Saturday afternoon but they dealt with me and every other customer as if we were the most important. They were friendly and respect.
Mitch Mathis | Premières impressions- Évaluation :
- 5
Great overall, just wish we were able to contact the individual location easier
Michel Kale | Expérience générale- Évaluation :
- 1
I had a climate control unit. King Mattress was ruined by water coming up thru the concrete, no moisture barrier below the concrete. Because I hadn't taken out additional insurance No compensation!郎
Ken Gibson | Expérience générale- Évaluation :
- 2
Getting access was difficult since the staff (except for the manager) could never find my boxes in the system. Staff couldn't schedule time to see box since only manager had access to forklift.
Kristin Flachsbart | Expérience générale- Évaluation :
- 5
Took very good care of us 😁
Colleen Johnson | Premières impressions- Évaluation :
- 5
EXCELLENT service, facilities and the personnel very helpful! Extra KUDOS to the General Manager Steve who goes the extra mile in service!
Max Guzman | Expérience générale- Évaluation :
- 5
Great customer service that is important in any business Steve and his coworkers are awesome
Veonia Jackson | Premières impressions- Évaluation :
- 5
Would definitely use again, great staff and management.
DALE ISENBLETTER | Expérience générale- Évaluation :
- 5
CLEAN..AFFORDABLE...FAST...QUICK SERVICE
Bryan Terry | Premières impressions- Évaluation :
- 3
My first few months with this facility was good. However when it came time to end my lease it was a disaster and cost me 4 months and lots of bank fees. My poor mother got caught up in it also shame.
julia cart | Expérience générale- Évaluation :
- 5
They were great.
Gail McIlrath | Expérience générale- Évaluation :
- 5
Excellent customer service. I will be back whenever I need another storage unit.
Shannon Cunningham | Expérience générale- Évaluation :
- 5
Very polite and helpful
Robin Seratt | Réservation- Évaluation :
- 3
They took over an hour to find our reservation.
Paul Moore | Réservation- Évaluation :
- 4
very nice
lasha brown | Expérience générale- Évaluation :
- 2
The staff was nice & helpful however, we paid for climate controlled, the 4 time we were on site the air conditioning was not working and 90+ degrees. I don't believe we got what we paid for.
William Green | Expérience générale- Évaluation :
- 4
Staff was courteous and informative.
KENNETTA Talton | Expérience généraleServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
ConteneursU-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Service de propane livré directement à votre porte!
-
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!