Le client n'a pas laissé de commentaire.
Samantha Linville | Expérience générale- Pennsylvanie PA
- Lower Burrell
- 15068
Customer Reviews for U-Haul Moving & Storage of Lower Burrell
(At the Intersection of Leechburg Rd and Wildlife Lodge Rd, Former Montgomery Ward and J.C. Penney building.)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
100 Burrell PlazaLower Burrell, PA 15068
(At the Intersection of Leechburg Rd and Wildlife Lodge Rd, Former Montgomery Ward and J.C. Penney building.)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Échange de bonbonne de propane
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
On time, fast service, good job.
Roberta Schmiedlin- Évaluation :
- 5
The young lady who checked us in and out was very helpful and her assistance was professional
Scott Watson | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard Krchnavy- Évaluation :
- 5
Wonderful service! I'm telling a lot of people about the Lower Burrell office. I recommend this office cause of the great customer service and the help that they give. Thx!
lilly paras- Évaluation :
- 5
Well I think the people that work there are super. Really helpful and nice. Merci!
lilly paras- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nicole Gardner- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawn Leas- Évaluation :
- 5
The uhaul employees at this location are great and very curteous. They went above and beyond to make sure my trailer was connected right and safe.
Nariesh Paltoo- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Smith- Évaluation :
- 5
I go out of my way and extra distance to use this location due to the great selection of equipment, extra products always on hand, and amazing friendly service from the people that work there. When I discuss UHaul with people, I don't just recommend Uhaul, I recommend this particular location.
Michael Daly- Évaluation :
- 5
Omg the ladies I dealt with on both inbound and outbound were awesome wish I could them better than 5 star
Kenneth Harris- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PHILIP HAYES | Expérience générale- Évaluation :
- 1
At this drop off location, I was not made aware of the insurance charge and it cost me $530+ for five days after I was told it was only $40 per day to extend the use of the truck. Why should I have to pay $196 for insurance, which I wasn't told about, to have the truck parked until I secured a storage unit?Therefore, I will NEVER use U-Haul again. EVER! And I rent trucks a lot!
john mitchell- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Smith- Évaluation :
- 5
It was an excellent experience. Friendly helpful woman at the Lower Burrell location - talked me through everything I needed to know.
barbara reeser- Évaluation :
- 5
Was just a drop off
Debbie Clawson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dean Farrell- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Sickles- Évaluation :
- 2
I was over charged not happy will never use u haul again
Michael Sellari- Évaluation :
- 5
Dana was very pleasant to work with my needs for storage options
Cheryl Rich | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kathryn Hoover- Évaluation :
- 5
In my opinion the employees and the site are great services very quick like I said the employee was very professional and nice so I would recommend this site to anybody that ask information about a U-Haul
Karen Johnson- Évaluation :
- 5
Went out of there way in helping me with my trailer rental very knowledgeable on exactly what I needed to get the job done
Keith Campbell- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
THOMAS KRATT- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chandler Lindgren- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Pearl Mays- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Thomas | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terry Whitehead- Évaluation :
- 5
The truck failed to start after unloading. Seemed like the battery was weak. It eventually started reluctantly after sitting for a few minutes. Otherwise, it worked as expected.
John Sauerzopf- Évaluation :
- 5
Priced very reasonable.
Robert Moore- Évaluation :
- 5
Windshield needs cleaned.
Joseph Julian- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Borichevsky- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Megan Holencik- Évaluation :
- 5
Excellent friendly staff. Quick check in and check out.
Adam Dudek- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kelsey Oddis | Expérience générale- Évaluation :
- 5
Good service and nice clean place. Will rent there again!
Richard Pellegrini- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eric Eric E. Callen- Évaluation :
- 5
really like it
Stethen Kovalchick- Évaluation :
- 5
Joe was amazing. He went above expectations to ensure I got the hitch installed by when I needed it. He was fantastic and I greatly appreciate it!!
Robert Hubbard- Évaluation :
- 5
Nothing it was an excellent experience and i will be back for any future needs. Thanks a million u haul
Jeremy Bartel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawn Leas- Évaluation :
- 2
Storage was fine but the constant raising of rates was absurd.
Andrew Spang | Expérience générale- Évaluation :
- 5
My issue comes after the box was returned to UHAUL and has nothing to do with the PA folks who were great. Even though the PA folks picked up the box on time, two days later I was automatically charged for the box's rental for the next month. I contacted UHAUL and the charge was refunded not to the bank it was deducted from (which I used for the rental for about 10 year) but to my Citibank card which I used to send the box from ME to PA. I budget my money very carefully and the faulty transaction has negatively impacted my ability to purchase of fuel oil for my home.
maureen ramsey- Évaluation :
- 5
It was fast and easy to rent the vwehicle.
Margaret Sterling- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
kenneth stewart | Online Move In- Évaluation :
- 5
I have used this location for multiple issues over the past couple years. Staff has always been friendly and very helpful in resolving my moving problems. I would recommend this location for all your moving needs. Trucks, storage, equipment and storage I have used them all
Donald Boyer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Timothy Anderson- Évaluation :
- 5
A jack stand
Chaz Geyer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Jackson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
edward scholl | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
robert white | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Raymond Varhola- Évaluation :
- 5
Manager very pleasant,helpful and very knowledgeable and professional. Nothing else needed if they are all like Dana.
bob bucci- Évaluation :
- 5
everything went great, they had it done in no time at all.
rich cappello- Évaluation :
- 5
I was in the system so It was a fast in and out. Local drop was nice too. I would recommend U Haul to my friends and family. Courtous staff and clean environment.
Mark Harley- Évaluation :
- 5
The location is not where I requested I had to go 50 miles out of the way to pick up my rental
Keith Riordan- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cindy Olbeter- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Thomas Fornataro- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Todd Anuszek- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Katrina Moore- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Larry Tempo- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sam Hess- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Erin Cochran- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anne Matko | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gary Luffy- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mark johnson- Évaluation :
- 5
All of my expectations were met. Clean, secure, reasonably priced. If storage is needed again, U-haul will be our choice.
Bill Pearson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kyle Dye- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jodie Gregory- Évaluation :
- 5
The moving company I hired through U-haul was absolutely amazing and awesome! I couldn't have asked for anything more from these guys. They were on time, very helpful, very considerate of my autistic cousin, whose apartment we were moving. I will hire these guys again and again and even privately Heavy Lifting through U-haul went above and beyond my expectations and I was very impressed.
Gerald Bruno | Premières impressions- Évaluation :
- 5
Lower Burrell, U-Haul has a very helpful Staff from my experience. Thank you for all your help, and patience.
Jocelyn Farrell | Expérience générale- Évaluation :
- 4
Stop extra charges
Michael Fuqay- Évaluation :
- 5
Very pleased. Great experience beginning till end. Staff was very pleasant and professional.
JONATHAN HESS- Évaluation :
- 5
Don't mess with it. It works very well.
Kalen Weeter- Évaluation :
- 5
Reserved my rental on line two days before, my rental was ready at the time I requested. Pick up was easy and so was the drop off.
David Cichowski- Évaluation :
- 5
Dana Thank you and your staff for all the help. Can't imagine anyone or anyplace else helping like you. Happy Holidays from Florida Ron Ferdig
Ron Ferdig | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Zachary Metkler- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrew Davidson- Évaluation :
- 5
Dana is awesome we love working with her
joshua sprouse | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
COLLEEN ELLIOTT | Expérience générale- Évaluation :
- 5
I Appreciate the great help and service! Thank you for being so awesome!
Larry Tavlarides- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN EDWARDS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bradley Young- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
WAYNE LOVE- Évaluation :
- 5
Outstanding customer service very helpful and friendly employees we will recommend to all my friends and family thanks for treating me like family
Frank Goedicke- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
bill bush- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Silvestro Nicastro- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marc Lipski- Évaluation :
- 5
The woman who worked there was very pleasant and helpful.
Colette Garmer- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
CHRIS NEGLEY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
william saunders- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
randy smith- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
randy smith- Évaluation :
- 4
The windshield was filthy inside and out. Was very hard to see. Even after using the washing fluid.
Pamela Harbison- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Travis Emminger- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dana Evans- Évaluation :
- 5
Dana, the manager, was incredibly helpful, personable, and professional. A true asset and excellent representative of the U-Haul company.
Bill Pileggi | Expérience générale- Évaluation :
- 5
Whenever there was a question or any problem, management was responsive and pleasant to work with.
barbara szakacs | Premières impressions- Évaluation :
- 4
The only issue in two years was the water coming into our unit due to a broken pipe from extreme cold weather. The staff was helpful during this, but it still was not fun since it was close to the holidays. Other than that, I always felt safe visiting the unit , bathroom was always clean too.
Madelyn Sivak | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
david cherby- Évaluation :
- 5
Quick and easy service
seth bellini- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PHILIP HAYES | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William McInnes III | Expérience générale- Évaluation :
- 3
I inquired about a unit and was told $109+/- now I see on my paper work, I'm going to be charged $169 per month. I won't be staying if this is the case.
John Mitchell | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mick dombroski- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cynthia Brashears | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Montgomery- Évaluation :
- 5
Absolutely nothing. Maybe include a dozen blankets on orders
Nicholas Kardos- Évaluation :
- 5
We often rent trucks from here for our business. Staff is nice and helpful. Easy getting in and out.
BRIAN STANFORD HOME CENTER- Évaluation :
- 5
Excellent service. Helpful employees.
Martha Ishman- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MARCUS NATES | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
carla french | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Downey- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
shannon shioya | Premières impressions- Évaluation :
- 5
We had a great experience using UHaul these past 5 months! Employees were attentive to all our needs! Merci.
kevin garrett- Évaluation :
- 5
U haul moving & storage of Lower Burrell was simply fantastic and an instrumental part for our wedding weekend. The cargo van was perfect for what we needed
Jason Cratty- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
jennifer LOVE- Évaluation :
- 5
The staff for pick up and drop off are fantastic, thanks!
Jody Perez- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Megan Wilhelm | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Kircher | Online Move In- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Thomas Binz- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Greg Kernan- Évaluation :
- 5
Tom was great, thank you so much!
Sarah Armour- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CARL DOLON- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CARL DOLON- Évaluation :
- 5
Very pleased with facilities. Staff was always very helpful. Would highly recommend.
Andrew Lelik | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kenisha Pearson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Carl Valletta | Expérience générale- Évaluation :
- 3
I was charged for gas even though we filled it up to where it was before taking it. Unimpressed…
Dianne Durst- Évaluation :
- 5
For me, it was a very enjoyable experience. No problems at all.
Jim Stango- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ZACHERY KOONTZ | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bill Pearson | Premières impressions- Évaluation :
- 5
I felt confident that my belongings were secure. Super helpful and friendly staff
Gina Giuliani | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
kimberly brothers | Expérience générale- Évaluation :
- 4
The storage unit could of been a little bit bigger. I couldn't put my couch in the unit.
Melissa Underwood | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JAMES A TRACEY | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michael Berk | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gaye Pitel | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lisa Harmon | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gina Giuliani | Online Move In- Évaluation :
- 5
Always excellent service staff! Very kind, patient, and professional!
Bill Pileggi | Premières impressions- Évaluation :
- 5
I would recommend this facility to everyone. The staff was so friendly and helpful. Wonderful experience
denise thimons | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
debra hagins | Premières impressions- Évaluation :
- 5
The staff are very friendly and helpful. The facility is very clean and very secure. This is the second time I have rented vehicles and the first time for using the storage area. Would recommend to all who need these services.
Teresa Cader | Premières impressions- Évaluation :
- 5
The manager was very helpful and knowledgeable.
COLLEEN ELLIOTT | Premières impressions- Évaluation :
- 2
It states that the first month is free and we were charged for the first month
Lisa Chapman | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William McInnes | Premières impressions- Évaluation :
- 5
The management and staff were most courteous and professional to deal with.
Randy Wilson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SEAN BERNAT | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Laquese Gatewood | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
william miller | Premières impressions- Évaluation :
- 5
I'd give this location 6 stars if I could. I used them multiple times for renting trucks and storage units. The facility is well kept, it's conveniently located, but most importantly, the staff is top notch. I'd highly recommend this business for any storage needs, truck rentals, packing supplies, etc.
Robert Byrd | Expérience générale- Évaluation :
- 5
THEY'RE AWESOME!!!
MARCUS NATES | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lisa Harmon | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Heidi Lang | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ANDREW PANNELLE | Premières impressions- Évaluation :
- 5
Lower Burrell Uhaul is great!!!!
Amy guris | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ryan Wilferd | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Derek Frye | Expérience générale- Évaluation :
- 5
Staff very accommodating and well informed.
David Jack | Expérience générale- Évaluation :
- 5
The Lower Burrell location, and the Manager there were absolutely fabulous and very pleasant to work with. A very good experience.
Perry Jackson | Premières impressions- Évaluation :
- 5
Very nice facility. Clean, organized and I love that they have an enclosed area to pull in the truck to unload.
lynne obelcz | Premières impressions- Évaluation :
- 5
This U/Haul has been very helpful to us. We were able to move our daughter back home with one of the pods and then store her possessions until she found a place to live. Everyone there had been very polite and helpful and her things were secure.
Nancy Brock | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeremy Norwood | Expérience générale- Évaluation :
- 4
Good to go
Adam Baker | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patty Case | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jennifer Gould | Expérience générale- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Duane Harding | Expérience générale- Évaluation :
- 1
I had to put in a insurance claim and the employees said that nothing got on my furniture meanwhile my 2800 dollar bed got ruined from something getting on it and melting the paint off..I purchased the insurance and they just need verification from I haul and they didn’t comply what a scam
michael Mitteff | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amanda Baxter | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN CATON | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mickey Namey | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark shaffer | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marianne Kapustik | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cheryl Lovelace | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
SARANGELIS HERNANDEZ-CRUZ | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
edward scholl | Online Move In- Évaluation :
- 5
Staff exceptional
Brian Hacker | Premières impressions- Évaluation :
- 5
Your first question on this is great. Screen recording and posting to the internet. Thanks
James Yusczyk | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark Capsambelis | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
stacey FISH | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Danielle Silliman | Online Move In- Évaluation :
- 5
Nice place
Amie shank | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Thomas Sabol | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ALEXANDRA Meier | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melissa McGarvey | Expérience générale- Évaluation :
- 4
On a whole the building was clean. Bathrooms were clean, as was the office area. My first storage unit was clean, but when I down-sized, the second one wasn't and I cleaned it up myself. I have seen a few cockroaches in the hall near my unit. I made sure to inspect all my items before I placed them in my car. I understand it's has to happen. Some tenants will transport their "unwanted " guests from their living conditions. I live in a subsidized apartment building and deal with tenants that don't have the same cleanliness standards as I have. But, all in all if I needed a storage unit again, I would use your facility again. Location, price, and convenience are your greatest assets.
Robin Davis | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marianne Kapustik | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amy guris | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN CATON | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Tammy Dailey | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Henry | Expérience générale- Évaluation :
- 5
Dana and her staff are great! Excellent customer service and very friendly staff!
STEVEN SHAHEEN | Expérience générale- Évaluation :
- 5
Good service. Very clean and well lit.
Lavinia Nabors | Expérience générale- Évaluation :
- 5
MY WHOLE EXPERIENCE WAS WONDERFUL
Chelsea Wentzel | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tracy Henderson | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joel Mohney | Expérience générale- Évaluation :
- 5
You had a lot of choices and everyone there has been very nice and helpful and always answered my questions.
Tracy walmsley | Expérience générale- Évaluation :
- 5
Manager Dana was EXTREMELY helpful on the move in and answered all of my questions without hesitation. This location was extremely clean, and easily accessible.
Michelle Lockard | Premières impressions- Évaluation :
- 5
Nice and professional. No storage rental companies in my area even come close to this service. Thanks for all.
James Daugherty | Online Move In- Évaluation :
- 5
In the last two weekends they helped me more than you know!!
Amy guris | Premières impressions- Évaluation :
- 5
Great staff!
Anne Spence | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dawn Pomaybo | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Geri Magee | Expérience générale- Évaluation :
- 5
Very happy with the people and place. Dana was exceptionally nice and helpful!
WENDY EHRLICH | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Wadsworth | Expérience générale- Évaluation :
- 5
Everyone was very friendly and helpful.
Lori Ritter | Expérience générale- Évaluation :
- 5
All staff were very nice
Jennifer Gould | Premières impressions- Évaluation :
- 5
Thank you for a GREAT experience. We moved back home (hometown area) from Arkansas and it was exciting to see this beautiful UHaul layout built on the original grounds of JCP and Montgomery Wards (old.school). It was nice, cool, clean and convenient. Great price and excellent customer service. Thank you!! Without any reservations, I highly recommend this location.
Crystal Ackles | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Larry Singleton | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Donna Horst | Expérience générale- Évaluation :
- 5
Dana is wonderful. I highly recommend her. She was very helpful.
Victoria Hecker | Premières impressions- Évaluation :
- 5
Everyone at the lower Burrell uhaul are wonderful people. I would definitely recommend this location to anyone needing to rent a truck, trailer, or storage unit.
Alfie Bohling | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ken holmes | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Linda Burdick | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Barclay | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Susan Reesman | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MARCUS NATES | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
gerorge Augustine | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Larry Singleton | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Donna Horst | Premières impressions- Évaluation :
- 5
Dana and her staff were a pleasure to deal with. Accommodated my changing trip schedule. Would highly recommend them.
jay staricek | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JILLIAN LARKO | Expérience générale- Évaluation :
- 5
Have not moved in yet. July 7th moving in.
Colleen Spicer | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael Mcgarvey | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Donna Horst | Expérience générale- Évaluation :
- 5
All the staff in lower Burrell pa. Facility are wonderful. Everyone there is always friendly and helpful.
Alfie Bohling | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
terry speer | Expérience générale- Évaluation :
- 5
Merci.
Crystal Ackles | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ISABELLA JORDAN | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
michael cox | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Daniel Guerrini | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SHANNON SANTUCCI-DAVIS | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
tim clark | Premières impressions- Évaluation :
- 2
Employee was very rude. Making an online reservation does not mean you have a reservation and when you show up they do not have what you "reserved". I only continued to use this facility because we were in need of the unit asap or else I would have looked elsewhere.
Casey Huth | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Vanessa Hepler | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Traci Zinn | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MATTHEW HAUBER | Premières impressions- Évaluation :
- 1
Everything was Great there. Dana was always very helpful & easy to deal with.
anthony heasley | Expérience générale- Évaluation :
- 5
The manager always went out of her way to help me with any problems I had or questions I had. I have used there facility more than once and if necessary I'll use it again.
Carol Sprinkle | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kathleen Sharick | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Whitcroft | Premières impressions- Évaluation :
- 5
The lower Burrell pa facility is top notch. It is clean and the staff is very helpful. Thanks
scott fleishner | Premières impressions- Évaluation :
- 5
Happy with the the staff and their professionalism Danielle was it always a great help the only suggestion that I might have is that the company have a pair of bolt cutters so when one may have lost their key they would be able to the borrow or rent the Cutters put remove the lock
Kevin Geppert | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ASHLEY WRIGHT | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Scott Lochrane | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Baker | Expérience générale- Évaluation :
- 5
everything went as expected. Cudos to your staff!
scott byers | Premières impressions- Évaluation :
- 5
Couldn't ask for anything more. Thank you for your services.
DENNIS CARROLL | Expérience générale- Évaluation :
- 4
Needed to move location and was done very easily. Very good staff. Happy holidays. Thanks
Donna L Roffol | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LEROY MASON | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ROBERT SMERESKY | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mary knapp | Premières impressions- Évaluation :
- 5
The ladies were amazing
Robert Williams | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tracy walmsley | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lori Ritter | Premières impressions- Évaluation :
- 5
Went in for initial visit and desk person was very friendly and nice. She walked me through all the steps. Very easy .
Madelyn Sivak | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
cynthia poletti | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Heather Parsons | Premières impressions- Évaluation :
- 5
You guys rock and you are awesome
Heather Goedicke | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael Mitteff | Premières impressions- Évaluation :
- 2
When we arrived the facility did not have have our truck rental or our storage facility rental on file. So we had to go through the whole process which took about 20 minutes. Then after we arrived with our items to put in the storage facility my card did not work so we had to track down a worker to activate my card which then took even more time. The front desk worker was very kind and helpful but the whole process took much longer than necessary since they were not working or in the system.
Jennifer Stiveson | Premières impressions- Évaluation :
- 5
Nice place
ALLEN JONES | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kristine Campana | Premières impressions- Évaluation :
- 5
As always the staff is wonderful
Joel Mohney | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Frank Reid | Premières impressions- Évaluation :
- 4
I walked in to ask a question and the girl picked up the phone and said hello , oh yes I got a few minutes hon. I stood there 2 minutes and walked out.my son went back a few days later and got things taken care of
ROBERT SERENA | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Destiny Buccieri | Premières impressions- Évaluation :
- 1
Truck wasn't not available or at time suppose to be. Then was told it wasn't available and I had to go to another place to pick up. Then come to find out the location I scheduled did have my truck then was delayed with moving. The storage building I was assigned was already someone else's. Then the rocket movers cancelled on me the day of and Still took my money 287.00. Now I have to pay for another day with the truck because of your business
Ashley Johnson | Premières impressions- Évaluation :
- 5
Dana was so helpful!!
Sherri Talton | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Domenico Tavella | Expérience générale- Évaluation :
- 3
Don't like that I lost the key you can help me get the log off. I had to find somebody to get the lock off and then they have like damage the door on the storage unit when I never touch that just a lot.
JANAYA NABORS | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
michael moltz | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
bruce saellam | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Megan Wilhelm | Premières impressions- Évaluation :
- 5
Very satisfied with my experience! Great on-site team!
Jacqueline Skowvron | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
jocelyn Koessler | Expérience générale- Évaluation :
- 5
My only comment would be to have another employee there to wait on customers if there becomes a line. There were four people behind me, and with an extra employee, they would get through they are transactions faster.
WENDY EHRLICH | Premières impressions- Évaluation :
- 2
Beyond the fact of charging more than I was supposed to for my shed and told that I had a bigger one and it wasn't the amount you're supposed to be and I got all these late charges it was ridiculous it was an auto pay so how do I get late fees and they're they're not helpful at all there's only one woman in there that does is nice the rest are just they don't even want to be there at atude I would never go back there
Dawn Jefferies | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
michelle rolniak | Expérience générale- Évaluation :
- 5
This place was spotless. The people were excellent to deal with and very helpful. I would highly recommend to anybody
kim carlile | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Becky Shoemaker | Premières impressions- Évaluation :
- 2
Considering this was an old deot store from over 40 yrs ago, I was surprised that the FLOORS were NOT replaced. Original Montgomery Wards flooring from the 1970s is what is there. The cracked and stained floors should've been replaced especially after 40+ years. Plus it is also a business deduction! P.S Great manager! She was very helpful and nice!!
Donna Dunn | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael Kowalski | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Liane Cali | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dana L Coddington | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jocelyn Truckley | Premières impressions- Évaluation :
- 5
Everything went smoothly and I’ll be back to move again.
Kevin Smith | Premières impressions- Évaluation :
- 5
Excellent facility,just need more outside storage that you can drive up to and unload for alot of items still rate facility a 10
JEROME WHITE | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Semprevivo | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lisa Kahl | Expérience générale- Évaluation :
- 1
Was suppose to be ready at 2:30 and I think we didn't leave out of there til 3:40 can check photo. (Which made me loose 100 that I already paid for moving help at 3:00. Then they had no idea about my online reservation. Needed a dolly but they didn't ask which one and they gave me the utility one I needed the one for appliances. So got charged two days for a uhaul because they made me late. Then charged two days for the dolly that couldn't be used. Oh let's not forget I reserved a storage building as well. Which they didn't have ready to go. And the card to access building didn't work lol And all the info I did online I had to re do at the facility with these stupid women who seemed incapable of doing their jobs with their masks falling down their nose constantly during a pandemic.
Ashley Johnson | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lori Naser | Expérience générale- Évaluation :
- 5
The staff are very helpful. The first month free is a nice perk. My only complaint is that I couldn't access my storage units after 10 pm.
Terry Martin Jr | Expérience générale- Évaluation :
- 5
Felt safe with my household goods they could use more flat carts 2 is not enough and the mattress now do not fit on those carts other than that everything was very good
linda hudnall | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alecia Gray | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jessika Sluss | Premières impressions- Évaluation :
- 5
Dana and Tyler were especially helpful throughout our 4 month rentals. I really appreciated their dedication and their friendly faces too!!
Steve Oertel | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SARA CHANDLER | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terri Myers | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Charles Jadot | Expérience générale- Évaluation :
- 5
I rented a storage unit and I worked with Emily. Emily was great. She was very helpful and explained all of the terms and conditions. I was happy to do business with her.
joe zsolcsak | Premières impressions- Évaluation :
- 5
It was nice to get 30 day free storage
theresa bostic | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nancy Romano | Expérience générale- Évaluation :
- 5
Amazing
Crystal Koontz | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
jason persun | Expérience générale- Évaluation :
- 5
Dana is an excellent manager and provides outstanding customer service!!!!
Kris Buday | Premières impressions- Évaluation :
- 5
Great experience
colleen tackett | Premières impressions- Évaluation :
- 1
The man who worked after Jodi left was a complete nightmare to work with. I turned the trailer in at 4:45. The guy said we're all good. He never said I had to do anything with the bill so I figured they would charge my card on file and we were done. We were unpacking our truck in the garage bay area and suddenly he tells me at 7:40 that we had to have the truck out of the bay by 7:50. There was no way possible to get it done in 10 minutes. My daughter had a severe leg injury and my back has been broken twice so I don't move fast. He promised us a lock earlier and when I asked him about it he said he would bring it once we cleared out the bay. We got it out and then he told my daughter that he wasn't going to give her a lock because we had an unpaid balance on the trailer. Then he said you get a month free storage with a lock. He also lied by telling my daughter that her swipe card key wouldn't work and she had to have the door propped open with a wooden board. That left us in danger of someone walking in off the street and doing God knows what to us. We tried the key with one of us outside and one of us inside and it worked perfectly. So he lied about that and put us in danger by telling us to not secure the building. Additionally I told him that he should have told us way ahead of time that we only had till 8pm in the garage bay and he should have told us that we had to be out. He said repeatedly that it was not his responsibility and that she told me that it was closed at 8pm. We tried to get him to call her to straighten it out and he said she was in bed sleeping. When I came outside to see him he was on the phone with her no doubt complaining about us. I was trying to explain everything to her and she was very exasperated and when I tried to tell her what he was doing she said she didn't want to argue and was very dismissive. He denied saying that he told me it wasn't his job to explain about the hours and he lied about that denying he said it. He also told my daughter that I said I would come down and straighten out the balance for the trailer. I never said that because he said we're all good when I turned the trailer in and I figured anything on the balance would be put on my card. So he lied about that too. Lie 1. He promised to give us a lock and bring it to our unit. Lie 2. He said he would give us the lock once we were out of the garage bay. And that was very poor customer service because he acted like he was going to withhold the lock until we got our stuff out. It was very manipulative and deceitful because once we got our stuff out he still refused to give it to us. It was a lie to get us to get our stuff moved quickly and he never intended to give us a lock. 3. He lied about telling us that we had to remove everything. He only said the truck had to be out, not our stuff. 4. He lied about the door needing wood to prop it open and telling my daughter that the key card wouldn't work. 5. He lied about calling his manager saying he would not do it, she was asleep, then turned around and called her to complain about us. 6. He lied about what he said to me over and over again, that it wasn't his job or responsibility to let us know what time the garage bay closed. I told his manager what he said and he said, "I didn't say that. " yes, he did. So 6 outright lies in the course of just over a half an hour. This is someone who is 100 % untrustworthy to do anything in this store. Also, Dana the manager wanted us to leave our belongings in a storage space without a lock to protect it. We left at just after 9:15 pm or so. Thhat meant our storage space would be unlocked for 45 minutes while someone had access. The access opens at 5am and the manager doesn't get in till 7am. So for an additional 2 hours our stuff would be completely unsecured. Lastly, Dana's requirement that the lock had to be "silver" was nowhere in any uhaul rules. It was insane to make that a requirement. I called uhaul management and told them what she said and they said there is no such requirement. This is by far the worst uhaul experience I've ever had. And I've had some bad ones but to be lied to repeatedly, to have a manager suggest we leave our belongings unsecured for over 2 hours, and to be told she doesn't want to argue when we're trying to bring up problems caused by her employee was very unprofessional. It has been a horrible experience and Dana's apology for not telling me about the bay closing at 8pm is not enough to undo the horrible treatment we got.
ELIZABETH FEDYNICH | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Herbeck | Premières impressions- Évaluation :
- 5
Extremely clean and fantastic access
darlene gross | Premières impressions- Évaluation :
- 5
Love the staff.... very friendly and accommodating.
darlene gross | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rachelle Erb | Premières impressions- Évaluation :
- 5
Your main phone center has absolutely no idea, I mean no clue on the operations of the satellite locations. The phone center makes appointments that the office cannot keep. The office and the phone center do not share the same schedule. My 7:00 AM appointment that was made by the phone center did not exist on the stores schedule. Uhaul has a real problem that's clearly under the radar. This is a huge flaw and needs investigated. The left hand has no idea what the right hand is doing.
charles alary | Premières impressions- Évaluation :
- 5
Robert was extremely helpful in showing us how to access the facility and our space he is a great asset to your team.
William Haas | Premières impressions- Évaluation :
- 5
Pleasure to do business with the manager Dana
Dennis Sopchack | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kelly Zawodniak | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Hemprich | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
kathleen saylor | Premières impressions- Évaluation :
- 5
Dana was especially helpful and courteous!!
Steve Oertel | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sandra Langton | Expérience générale- Évaluation :
- 5
Dana was very helpful and friendly in getting storage all set up under a stressful time. Was very grateful for the easy and fast set up. Jessie also help answering questions and helping with the pick up of the truck. Thank you both for all your help in making this move smoother. The staff there is wonderful
jocelyn Koessler | Premières impressions- Évaluation :
- 5
The only concern was we needed to access the large area for loading and was originally told it would be available til 7. We arrived at 5:50pm and gentleman came and told us he was locking the door in 5 mins and had to use small door which wouldnt work for us because we had large furniture to load. Asked for at least 15 mins but we had to come back next day.
CYNTHIA JENESKY | Expérience générale- Évaluation :
- 5
Merci
charles gibbons | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Timothy Wertman | Expérience générale- Évaluation :
- 5
Dana the manager at the lower Burrell site is awesome. Excellent customer service skills!!!
Kris Buday | Premières impressions- Évaluation :
- 5
The young lady that took care of my daughter and I was very professional and caring
lisa zorn | Premières impressions- Évaluation :
- 5
The staff was extremely helpful
JOHN BITTNER | Expérience générale- Évaluation :
- 5
Very helpful and friendly to deal with.
JOHN BITTNER | Premières impressions- Évaluation :
- 4
I was with your employee to emptying the storage Around 11.1.2019 when lock was removed. Several Responses to notices for another rent payment went unanswered Until the one on 25th.
sissie pittullo | Expérience générale- Évaluation :
- 5
Great place to keep your stuff! The staff is helpful for the most part! I would recommend storing your stuff here!
tara jones | Expérience générale- Évaluation :
- 5
Very happy with the storage facility. Clean and well maintained. Loading dock access is a life saver.
Ronald Waugaman | Expérience générale- Évaluation :
- 5
Great staff and facilities!
John Kapusnik | Expérience générale- Évaluation :
- 5
Place is a good addition to lower burrell
Steven Adams | Expérience générale- Évaluation :
- 5
prompt service, staff was considerate to my rental needs. will be back for future rental needs
JOE MALASPINA | Premières impressions- Évaluation :
- 5
Staff was the best part. They were always friendly and helpful. If I ever need a storage unit again, I will definitely be back.
Joshua Semprevivo | Expérience générale- Évaluation :
- 5
Allot easier then I expected
charles paine | Premières impressions- Évaluation :
- 4
Xxxxxx
Michael Barron | Expérience générale- Évaluation :
- 5
Everything was great. Staff were very friendly.
CHARON WHALEY | Expérience générale- Évaluation :
- 5
For a new facility I highly recommend them they are all working to make sure they for fill all of the clients needs. I think U-Haul management has made a great selection in employees.
Bill Follette | Premières impressions- Évaluation :
- 4
.
Jennifer Rickard | Expérience générale- Évaluation :
- 2
Agent Parricia needs retrained transaction took forever because she did not know how to use computer software. Had to resign multiple times and she had to call someone for instructions,
robert white | Premières impressions- Évaluation :
- 5
Everything was great. All employees were very helpful at all times. They went above and beyond what was anticipated. Thank you all!
Robert Rudge | Expérience générale- Évaluation :
- 4
Professional, courteous
redeemed enter. | Premières impressions- Évaluation :
- 5
Staff was extremely helpful and units are extremely clean!
Ashley Gratzmiller | Premières impressions- Évaluation :
- 4
Judith Grzybek was required to reissue a contract for me that was originally reserved by phone receptionist. Her performance was exemplary and plaudits to her. Merci.
dave columbus | Premières impressions- Évaluation :
- 5
this facility and the staff were amazing. Definitely would recommend this site to friends and family.
Agia Mascara | Expérience générale- Évaluation :
- 5
Overall experience was 5 star especially with the staff they are excellent. My only comment for improving the facility would be to finish the flooring for a smooth ride to keep cart loads from shiftin
anne spence | Expérience générale- Évaluation :
- 5
Great service, Michelle was awesome!
Angela Hepler | Expérience générale- Évaluation :
- 5
Very helpful and accommating staff
anne spence | Premières impressions- Évaluation :
- 5
Very well satisfied with the condition of my belongings everything was in good shape,nothing broken or damaged in any way. Would use Uhaul Ubox in the future.
Marion Gentile | Expérience généraleServices supplémentaires à cet emplacement
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