Le client n'a pas laissé de commentaire.
Niki PCustomer Reviews for U-Haul Moving & Storage of Moncton
(@ Verdun, Coin Verdun)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
1795 Main StMoncton, NB E1E1H4
(@ Verdun, Coin Verdun)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
They are Friendly
Royland C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JONGYUN K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Barak S- Évaluation :
- 5
Friendly efficient service.
Leaman G- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
David M- Évaluation :
- 4
Trusted service and reasonably priced.
TIM T- Évaluation :
- 2
I was wanting to rent a 5x8 trailer and the location I called said that they were supposed to have one. And someone didn't bring it back to them. So he said that they might do something for me to get a good deal if I could bring it back for them. Well that became a huge mess that I won't be getting involved again. I'm trying to help and had to pay more to get what I was supposed too. Because I was waiting for U-Haul to make me a deal I lost the one I could have had local. Anyways when I was stuck. Then it seemed like well I had NO OTHER CHOICE. I had to fight to try to get decent price. I'm helping out and I had to pay more. That's great service!!! Thanks U-Haul!!
Troy F- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Stuart S- Évaluation :
- 3
When I returned my rental, the representive seemed annoyed that I brought it back earlier than expected ,
Katherine C- Évaluation :
- 5
Went well for us, thank you.
Cathy A- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Franck N- Évaluation :
- 5
Staff was great and process was seamless
JEFFREY H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
melenie b- Évaluation :
- 5
I believe the Gentleman's name who helped me upon arrival was Wayne. He was friendly patient and really knew his stuff. I'm a business traveler from US from the area originally and meet a lot of people in various service industries. He is a rare commodity. Pay him well. He's a keeper.
Peter K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
alex m- Évaluation :
- 1
Our experience was awful. Firstly I booked a 20" truck for pick up in Fredericton and drop off in Moncton. My reservation was made a month prior. Two days before, I was contacted stating there was not a 20" truck available. We were told we'd have to take a 26" or rent a 20" in Moncton & do a round trip. This not only ended up costing an extra $200 but to add insult to injury , we were charged 2 extra hours when I got the electronic invoice. I would really like to talk to someone about this situation. Merci
niki l- Évaluation :
- 5
The staff were excellent and very helpful.
Rick M- Évaluation :
- 4
Sometimes staff are on the phone. This slows down checkout when returning the vehicle, a time when customers are often in a hurry to depart.
Harvey R- Évaluation :
- 5
The team at the Main Street, Moncton location was courteous and friendly, and they understood the hassle we had in AB. They even opened a claim for corporate to contact us to make things right. Everything is now settled and we can move on. Thank you, to the two gentlemen who helped us at the Main Street U-Haul Moving and Storage location. We really appreciate your support. Sorry for venting my frustration about corporate on you.
Ernest G- Évaluation :
- 4
The back of the van was dirty.
Micheal M- Évaluation :
- 3
Service très courtois
Clement S- Évaluation :
- 5
Great experience. Thank you
Melanie C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RICHARD G- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Pascal C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gerard L- Évaluation :
- 3
More available options
Kechane B- Évaluation :
- 4
No much everything was allright except the gas cap was missing. Took a picture for proof But other then that good customer service
GERARD A- Évaluation :
- 3
Nothing, the friendly service you get, it’s good enough for me
Clement S- Évaluation :
- 4
This is my second time and will definitely use that store again, good cervice! Thank you!!
MARC J- Évaluation :
- 4
Diminuer les coûts
Patrick L- Évaluation :
- 5
I'd have rented at this location so many times, but for some reason the employee that was working at the day I pickup the truck asked so many question that made me upset. 3 Phone numbers Face photo Emergency contact with another phone number When I ask him why so many phone number he got upset and became a bit rude. Either all the other employees wasn't doing a proper job asking for all these questions, or this kid had something against myself. I wasn't happy at all with the service at this time that almost made me cancel my reservation.
Arides C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RICHARD G- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
preston o- Évaluation :
- 4
The pickup process was pretty Involved to get to the point of getting the code. And the metric to imperial converting wasn't correct either, I changed the amount to 50km and it converted that to 19 miles.
John S- Évaluation :
- 4
The rep came right out and greeted me just when I stepped out of truck. Right away squared off the truck and cleared me...fast and furious!
NICK H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Emilie P- Évaluation :
- 3
Check engine light was on Gasoline engine which cost me a tremendous amount of money in fuel Big vibration between 100 and 110 km/h Was supposed to be reimbursed the blanket that I dod not take, still waiting for that refund. When a truck is scheduled to do a long trip it should be diesel
Fabien B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ashley P- Évaluation :
- 5
No issues. It was an easy experience
Arthur M- Évaluation :
- 5
The employee who assisted me was actually super kind and sweet and so nice, and he made a hard moving experience mentally a little bit easier.
Krystal D- Évaluation :
- 2
Les assistances en ligne n'ont pas trouvé de solution à mon problème
Okou k- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
eric b- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JASON L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marc A- Évaluation :
- 5
Awesome service!
Peter W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
richard c- Évaluation :
- 5
Can’t think of anything as my experience was excellent
Frank K- Évaluation :
- 5
Great , many thanks well done
Paul H- Évaluation :
- 5
All good.
Heather V- Évaluation :
- 4
Very helpful and professional
Ian M- Évaluation :
- 5
Fix tie downs
Corey C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michel L- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Gorkem M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nathalie C- Évaluation :
- 4
Prompt receipts from Dropbox returns
Ian H- Évaluation :
- 1
This was the second weekend in a row where Uhaul did not set up my mobile pickup so when I went to get the truck there was no truck set aside for me. Not sure what's going on but I'd be very wary of using a mobile pickup.
MIRKO C- Évaluation :
- 3
The cab of the truck smelled like weed and tobacco. I had to leave the window open the entire time.
Erin L- Évaluation :
- 5
Very pleasant and professional
Jesse R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kate B- Évaluation :
- 3
Be correct with the mileage.
Ahina A- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chris P- Évaluation :
- 5
This was my 2nd or 3rd hitch from this store. Great service and staff.
Jeff M- Évaluation :
- 5
Personnel were nothing short of entirely awesome!!!!
Patsy R- Évaluation :
- 3
Service was fine even if I have to wait a little bit. My only complain was the truck milage. I drove the ford transit for 54 km mostly on Highway and have to fill the tank with 16 L. Either the ford transit milage is outrageous or most likely the previous customer have not fill completely the tank when he has returned the truck. The employee hear my complaint but could not do anything about it.
Olivier C- Évaluation :
- 5
Really like the staff at this location, very knowledgable, calm, friendly and customer oriented.
Chris M- Évaluation :
- 5
All was good. People at the front desk were helpful. Vehicle was in great shape and clean as a work truck can be. Will be back to this location in the future.
Mathew H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Arnold H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jean D- Évaluation :
- 5
The floor latches were absent from the trailer, so I was unable to tie down the new pre-hung door as intended. This resulted in delays with securing my delivery
Peter W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jamie M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andy M- Évaluation :
- 5
The employee was super friendly, helpful, courteous and efficient
Jason J- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Daniel H- Évaluation :
- 3
Person didnt completed the return, i had to call to have them conpleted it Same person when pickup didnt check if light was working had to do it myself
Patrick L- Évaluation :
- 5
Always friendly and helpful. You guys rock. Keep it up !
margaret c- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JUDITH C- Évaluation :
- 5
Keep up the good work.
Edward K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ALISON E- Évaluation :
- 5
Great job
Adelard D- Évaluation :
- 5
Thanks!!!
Makan C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kyoung-Jae C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tanya M- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
joseph c- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ivan K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Veronique L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jason C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terry C- Évaluation :
- 5
Counter personnel efficient and friendly. Loaders and unloaders fantastic. Keep it up.
Keith F- Évaluation :
- 4
had no issues other than I showed up at the wrong location,
Scott T- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Justin D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
david d- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Scott S- Évaluation :
- 4
Vehicle was not available so I was sent to another location. Then I was told I couldn't have the rental unless I had it returned by 230. So I had to pay for a full days rental and could only use it for 4 hours
Justin M- Évaluation :
- 5
Great service. Very friendly. Extremely accommodating
Scott S- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Khaled K- Évaluation :
- 2
Manager was rude and called me a liar on the phone then hung up. I have pictures before and after with a video complete walk around so there would be no dispute. He still claimed that the fuel was not put in truck and that it wasn't reserved on the website. So they charged us for fuel and would not honour their policy about $50 if they didn't have the reserved unit as well as charging us for a bigger truck even though it was their mistake. Wonderful customer service when the manager hangs up on your ear. Good job those calls are being recorded for quality purposes.
Toby T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
phil w- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Rick N- Évaluation :
- 5
They provide great customer service. Staff are friendly and help you out. I would recommend their business to our family and friends.
Gilbert I | Expérience générale- Évaluation :
- 5
You have the best staff of any uhaul I've ever used
colin T | Expérience générale- Évaluation :
- 5
The storage unit area was very clean and easy to access. Spencer and Dwayne from the Moncton Main St facility were very helpful and a pleasure to deal with. The customer services was amazing.
Paul C | Expérience générale- Évaluation :
- 5
Amazing service from your team, especially Glen who was very helpful and made moving less stressful. Thanks very much to the UHAUL team.
Paul C | Premières impressions- Évaluation :
- 5
All of the staff at the Main Street location were friendly, competent, and eager to help with anything I needed.
Charles A | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
sonya H | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Megan J | Premières impressions- Évaluation :
- 5
The staff here are always friendly and welcoming and the manager Tyler is very helpful and accommodating. I would definitely recommend this location!
Adam P | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Zackery B | Expérience générale- Évaluation :
- 5
Staff sort helpful and knowledgeable
Alfred G | Expérience générale- Évaluation :
- 5
The staff was extremely friendly and very accommodating.
sonya H | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Adam P | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Mackenzie R | Expérience générale- Évaluation :
- 5
Easy to use, and very friendly and helpful staff!
Mackenzie R | Premières impressions- Évaluation :
- 5
Excellent service. It took extra effort to arrange what I had to do. All the staff were incredibly helpful - going above and beyond would be an understatement. J'ai été très impressionné. Thanks everyone!
KATIE Y | Expérience générale- Évaluation :
- 5
Great service! Thank you!
bradley w | Expérience générale- Évaluation :
- 4
Execellent service provided in Moncton. I am very happy!
bradley w | Premières impressions- Évaluation :
- 5
The agent was extremely helpful and showed me what was available for storage units. The whole process was done in under 10 minutes. She was extremely helpful, pleasant, knowledgeable and cheerful.
Jason S | Premières impressions- Évaluation :
- 5
The staff made all the difference thanks
Marie-france l | Premières impressions- Évaluation :
- 4
All round good experience with a special thank you for the excellent customer service provided.
DON C | Expérience générale- Évaluation :
- 5
Excellent service à la clientèle.
Brett G | Premières impressions- Évaluation :
- 5
Excellent service by extremely friendly staff. Would recommend Uhaul to anyone !!! Keep up the great work! !!
Nicole L | Premières impressions- Évaluation :
- 5
Excellent and friendly staff.
Nicole L | Expérience généraleServices supplémentaires à cet emplacement
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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ConteneursU-Box®
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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