Customer Reviews for U-Haul Moving & Storage of New Port Richey

2 648 évaluations

5631 US Hwy 19   New Port Richey, FL 34652
(Hwy 19 & Cross Bayou)

(727) 842-8415

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(727) 842-8415

5631 US Hwy 19
New Port Richey, FL 34652
(Hwy 19 & Cross Bayou)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Fast friendly service. Easy to rent and easy to return. Great staff at this location. Everyone knew what they were doing. No problems with anything.

Nadine Elder 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Fuller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Holmes 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Reighard 
Évaluation :
5

Great service and the hitch installation, if you pardon the pun, went smoothing without a hitch. Robert was the installation technician, and he took the time really hide the wiring and secure everything nicely. The whole process took about 75 mins from handing over my keys to driving out satisfied. I would highly recommend this location.

Earl Dendy 
Évaluation :
5

Everyone was very courteous and professional.

Kenneth Brown 
Évaluation :
5

The associates were very helpful, very friendly and answered all questions and made sure I had what I needed before I left the location.

BARRY WORLAND 
Évaluation :
5

Great service, you will not be dissappointed, Don

Don Anderson 
Évaluation :
5

From start to finish my experience with this U-haul facility in New Port Richey, Fl. was great !! Everyone that I came in contact with was both friendly an and professional. I will use them whenever I can and I highly recommend them to everyone!!

Jack Cherubini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Henriquez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Madafferi 
Évaluation :
5

There were no issues. Very clean and prompt service. App check in and out makes things simple.

Madison Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERLITZ Davila 
Évaluation :
5

The staff was friendly and professional. Definitely like dropping off here. Nice guys.

Debbie prussing 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John MILLER 
Évaluation :
5

Always great service from U-HAUL!

Patricia Mills 
Évaluation :
5

The lady who took my order and wrote me up was excellent knowledgeable and very quickly got me on the road

JAMES GALLO  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gennaro Conte 
Évaluation :
5

Amazing ladies working there specially Cherokee!

leticia williams 
Évaluation :
5

I have had hitch work and rental experience at this location before. ALWAYS top notch service. Staff is helpful, professional. Gentleman who installed hitch did an outstanding job, and it was done right on schedule. My go to location for any hitch or equipment rental needs.

William Cronin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

alvin blount 
Évaluation :
1

Deposits are always hard to get back from uhual. Took them 2 months last time to get my deposit back. And now their dragging their feet yet again from renting a simple dolly. Avoid uhual for renting if you can

rovert vorse 
Évaluation :
5

Everyone was helpful, polite and effecient.

Michael Monday 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rick sisk 
Évaluation :
5

Cherokee and staff were so informative, helpful and kind. I will recommend them to all of my friends.

Deborah Okeefe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Smith 
Évaluation :
3

Had a really bad time connecting online reservation with actuall pick up at location. Seems the 1 800 number has no idea or communication with local stores i had to alter my whole plan. I will say they have no control over people crashing there vehicles, but when it cost me 200 dollars in gas compared to what the gas would have been with a pickup it truly herts my bottom line. I was disapointed. The folks at the local store were great they tried hard to solve the problem, just seems like there was no communication between online, 1800 number and local store. Sad day for the right hand knowing what the left was doing.

Elwood Whilden 
Évaluation :
5

Brittany was outstanding!!!

Tammy Hagley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Grant 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Luberto 
Évaluation :
5

Rien

Vincent Leonardo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Rangatsis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Whiteside 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diaz gonzalez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emilio Sanchez 
Évaluation :
5

Robert was full of great information and he was knowledgeable of products

Edward Soltis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Duckworth 
Évaluation :
5

Great staff, very helpful!

Duane Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Redmond 
Évaluation :
5

Robert was very fair and genuinely helpful.

Robert Reeder 
Évaluation :
5

Keep up your friendly service

VERNON DOTSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey Osborne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Herrera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD KNOOP 
Évaluation :
5

No improvements needed! Great experience. Super clean and organized. Management is really on the ball at this location.

ROBERT HAHN 
Évaluation :
5

I rent open trailers about once or twice per year. I am always impressed with the condition of the equipment and the friendlyness of the people that work there.

ANTHONY SORENSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

manuel Zurita 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dalton Dede  |  Expérience générale 
Évaluation :
3

Wanted a closer unit to Hudson! Some how I ended up getting this site! Hardly any room to turn a truck around!

richard province  |  Online Move In 
Évaluation :
5

You owe me a refund that I have not received. I scheduled my truck in advance and was contacted the day before scheduled pickup that the location was changed. When the paperwork was transferred to the new pickup location I was over charged. I have been waiting for the refund that I'm due and have not received. The truck has been turned in ahead of the scheduled date and less miles. Please. Expedite my refund asap. Thanks

Patricia Osbourn 
Évaluation :
5

Can't think of a thing..

owen byers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James d Casterlin 
Évaluation :
5

Robert is so kind knowable hard working he did a great job

SUSAN WHITESIDE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis Romero 
Évaluation :
4

Parking can be a little tricky but the service was great. They delivered everything as promised on my hitch installation...and in a timely fashion.

mark dickson 
Évaluation :
5

Everything was great and fast

rick sisk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES WELLS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james adamek 
Évaluation :
1

I was three minutes early and they charged me for two days when I complained customer service was very rude and not helpful and very rude. The guy at the location admitted it was his fault and I canceled and returned the trailer because the customer service was so bad. Will not rent from u haul again

Bryan Smith 
Évaluation :
4

everything went well, as planned..............

Larry Daniels 
Évaluation :
5

Very helpful staff.

Joe Costa 
Évaluation :
5

Great customer service I really appreciate it thanks so much

Jan Lange 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Green 
Évaluation :
5

Keep up the good work. Our experience with U-Haul was great and went smoothly. Your employees were friendly, personable, and helpful throughout the entie process. Thank you for your excellent service.

Claudia DIGBY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew Barker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter Conforti 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Samuels 
Évaluation :
5

Spears nice and professional equipment is always perfect

Bryan Smith 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Wells 
Évaluation :
5

Service was great.

david manson 
Évaluation :
1

I have never been treated so badly . I have been with u-haul for years . upon my arrival staff greeted me ,I told them I need to rent a trailer , which I have done over and over there and else were. The check in process took over thirty min. computer program failure ? she ask for my phone number over seven times to get me in system. once logged in she required a emergency contact which was in system at other locations . which I gave her contact info. so they called my wife to she if she would accept being a emergency contact , well she did not answer phone , and could you provide another contact ,this is when I asked for mgr. which she was useless and stated she doing her job and is a requirement to get trailer ,my wife calls my phone put on speaker and I ask if I could rent trailer and use her a a emergency contact she said yes , that was not enough, they had to call her from there phone my phone was not good enough. your company has all my information in your computer , I currently rent your biggest storage unit at my state road 54 location which I will say is the best service I ever seen . Doug at 54 location is the best customer service rep I have ever seen . call up make reservation , has everything ready for me in and out with trailer hook up in out 15 min. old 54 location has best service I will never do business . with u-haul New Port Richey on US 19 ever again . I will inform my contractors steer away from this location and go see Doug at old state road 54

Robert Bender 
Évaluation :
4

Very friendly and accommodating Used many times and will continue to do so

Sandra Whitney 
Évaluation :
5

The new owner of this location is EXCELLENT. 1 000 % IMPROVEMENT FROM LAST PROPRIETOR!!! Excellent job!

Theodore Franks 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Collin Moos 
Évaluation :
5

I regularly rent from uhaul and have always found Nicholee and her crew to be extremely helpful.

Wayne Cummings 
Évaluation :
5

Cherokee and Robert did great. Highly exceptional customer service!

Mark Martin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandee Rissmiller 
Évaluation :
5

We greatly appreciated the ladies at this location. Knowledgeable and very kind and we are thankful for you patience teaching us about the car hauler. Thank you and Happy New Year!

Kim Oakley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Anderson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom Reddy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Anderson 
Évaluation :
4

There were a few small problems but they worked through them and answered all our questions

cepero frank 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Collin Moos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Palmateer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Careccia 
Évaluation :
5

Super happy with entire customer experience. Thanks for your help!

Breanna Chron 
Évaluation :
5

Great job and customer service.

Barry Pollack 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick Eustice 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Palmateer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GHINETTE WILLS 
Évaluation :
5

Y

William Keller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Breitfeller  |  Expérience générale 
Évaluation :
5

Not much. Employees are knowledgeable, efficient and helpful. Location is a smaller in size than the amount of business flow and creates some challenges in parking and customer convenience. Employees do provide excellent customer service though.

alan weinstein 
Évaluation :
5

I received very good customer service at the New Port Richey store

Tom Jiarratano 
Évaluation :
5

Nicolee was amazing. She was very busy but made me feel as I was the only customer that mattered.

Brian McLean 
Évaluation :
3

You can make sure that when the customer has to return the truck that the return location is not 25 min away. I find that very upsetting. There is no reason why someone who is paying a flat rate should have to pay additional mileage for the return due to location.

chris mendes 
Évaluation :
2

Well, they asked me how many miles it was going to be on the girl. The counter guest tomated for me. When I told her where I was going. It ended up being 17 miles over so I had to pay extra money. Add the 1995 is a gimmick because by the end of the day I paid almost $70 and I. Returned it with more gas then I had taken it with.

AnneMarie Manuli 
Évaluation :
5

All employees were helpful and knowledgeable of all aspect of rental experience. 5 stars thank you to each of them!!

Braden King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

russell haines 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinton Howard 
Évaluation :
2

I returned the trailer after hours so there was no one there. The location was in no way conducive to dropping off a trailer because there was no room to back it in. Luckily I have a lot of experience with trailers but had I not I would not have been able to drop the trailer off.

Chaz Mathews 
Évaluation :
3

The woman that run this u haul are great all business!😎

Michael Foley 
Évaluation :
3

Charged for extra mileage from original pickup location being changed by U-haul. Then initial order gave me a rate for rental time. Was charged an extra $40 for an extra day because of an extra half hour difference. Which is the time U-haul originally quoted online. If I would have known that. I would have kept it another day! Attendant did not mention the $40 charge or option to keep it. Just that I had another charge for extra miles. All about the fees!!! And no information given or option to keep it.

Paul Russell 
Évaluation :
5

U-hual the best will rent in the future

Ignacio Lizama 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin Hagler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY BENNETT  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Scherich  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Gontz  |  Expérience générale 
Évaluation :
5

I recently broke 4 toes and lost the place I was renting, so I needed help moving my belongings to a safe place. I called Uhaul to see if they had a storage unit available, and was happy to know they did. With their help, they suggested I call a moving company to help me, and Jeremy was the person who helped me, thank God ! I am so lucky he sprang into action, because since breaking my toes, I can't put any weight on my foot, and he came to my emotional rescue yesterday.  I am so grateful he was available and willing to help me too. ❤️ I would like to meet him in person and thank him for doing my job for me.

Ellen Moss  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY ENGLEMAN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber Moss  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Fisher  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARENANN Frank ROGERS  |  Expérience générale 
Évaluation :
4

The Manager on Staff. Was fantastic and deserve respect and and compliment and raise. She went above and beyond her job. To help at ( New Port Richey Florida ) Fantastic Manager.

glenn taylor  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARENANN Frank ROGERS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alana Shepherd  |  Online Move In 
Évaluation :
5

REALLY NICE GROUP, ATTENTIVE PERFECT

Stephen Eckert  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Campbell  |  Premières impressions 
Évaluation :
5

Overall the person moving me in was very friendly and helpful. There was a little bit of confusion over the the unit type I reserved (outside vs. inside). Also, I pre-paid for a lock and there was no record of it so I had to pull my receipt. Apparently there is a separate system for on-line orders. Why make it difficult for the employee? She was confused, I was confused, the computer system caused confusion. As previously stated, employee was great with a positive attitude. Couldn't ask for a better person to help me at the desk. She did the best she could with what she had. Please improve your computer system.

Brian Zamorski  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

June Segura  |  Expérience générale 
Évaluation :
5

Staff was very helpful and professional..Will definitely recommend them to a friend 👍

Blake Thomas  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Sperry  |  Premières impressions 
Évaluation :
4

Everyone was very helpful

Michael Sopchak  |  Expérience générale 
Évaluation :
5

Efficient easy process. Nicole was very kind and helpful in assisting me with how to unlock the door and find my unit.

Amy Welch  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Unruh  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana Auman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

June Segura  |  Online Move In 
Évaluation :
5

Awesome storage unit! Awesome and friendly staff!

lisa Farrow  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS WURTZEL  |  Premières impressions 
Évaluation :
5

The young man that helped me get storage locker was very helpful and the young ladies are very friendly and helpful. Highly recommended if you need storage or rentals great Team here

Steven Beatty  |  Expérience générale 
Évaluation :
5

U-Haul made our trip convenient and easy, through the usual roughness of a move this big.

Sean Dunnegan  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Cale  |  Expérience générale 
Évaluation :
5

The only thing is wrong is last name. Beattie not Beatty. I am very impressed by the quality of service and how professional this location was.

Steven Beatty  |  Premières impressions 
Évaluation :
1

We tried on numerous occasions to get our unit enbandund to stop payments way past our stay in Florida, but was never resolved in a timely manner

JOSEPHINE IVERSON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Christiansen  |  Expérience générale 
Évaluation :
5

Got to be too expensive

Edward Strauss  |  Expérience générale 
Évaluation :
5

Great staff and good service. Thank you. Gladys Mariani, Spouse

cliff mariani  |  Expérience générale 
Évaluation :
5

The staff was very friendly especially Nicole E, and she helped me numerous times with locking my storage unit, because I had trouble locking it. She deserves a Gold Star for all of her efforts and for helping me too. Thanks for allowing me to put my items in your storage unit. Ellen Moss

Ellen Moss  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donald Perryman  |  Expérience générale 
Évaluation :
1

My belongings were eaten by rats.

victoryah caruthers  |  Expérience générale 
Évaluation :
5

Termine mi contrato y fui a la oficina para que me impecionaran y no fueron y no me mandaron el fin del contrato . Tuve que llamar al servicio al cliente a otro día para decirle que ya me había ido y así me pudieron poner en el sistema que ya no estaba

Deyven Salas  |  Expérience générale 
Évaluation :
5

Cuando llegue al que me tocaba estaba lleno

Deyven Salas  |  Online Move In 
Évaluation :
5

Everything was great at the New Port Richey facility. The issue I had was picking up the truck at the St Cloud location. The place was closed but it said it was open until 12 pm. The person and the wife were extremely rude, the keys were not ready,. I had to wait 30 minutes or more for them. After he had them ready he placed them in the box and left never hold us it was ready, so we were just standing there alone not knowing where to get the key.

Edna Lugo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cliff mariani  |  Premières impressions 
Évaluation :
5

The staff was very helpful and friendly.

Amanda Meeks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Armstrong  |  Expérience générale 
Évaluation :
3

They guys was nice in the front desk but the storage building had a urine smell as soon as you go into the building witch was horrible. Also the light was out for over a month. On my move out date I asked for someone to fix it because I couldn't see while taking my stuff out and the lady told me to that i could crop open the side door because they didn't have anyone to fix it. Witch led me to I used my phone light to move my stuff out because the side door open did nothing for lighting up my unit. Not to mention all the spiders and moths in my unit witch I could of easily got bit by something not being able to see good what I was putting my hands on. So I would never recommend anyone to keep their stuff at this place. Nice staff but not sanitary!

Jaritza Breban  |  Expérience générale 
Évaluation :
5

The staff was great and knowledgeable

Frederick Quimby  |  Premières impressions 
Évaluation :
5

Thanks so much for all your help. The staff was kind and friendly and very helpful. I will definitely recommend your facility to all my friends and family.

Darlene pate  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy Dillard  |  Premières impressions 
Évaluation :
5

I lost my keys while there and they were helpful and patient until I found them. Great people.

Michelle Kaye  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Willock  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY ROMANO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Miller  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie kiehl  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marion Schomburg  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Mitchell  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lewis Hendershot  |  Expérience générale 
Évaluation :
5

Staff was helpful and very friendly. Having to move is not always the best experience but your staff helped to make it more comfortable. Merci

Lewis Hendershot  |  Premières impressions 
Évaluation :
2

Customer service is horrible!!!

Dana Roberts  |  Expérience générale 
Évaluation :
5

I was very satisfied with my storage unit, and UHaul staff

ARLENE LEWIS  |  Expérience générale 
Évaluation :
3

this places has issues with too many trucks and no room to drive around without hitting something

GARY FRITZELL  |  Expérience générale 
Évaluation :
1

The A/C, was down to much! I had issuance, and never coveted anything! Half the time I would go in! No A/C at all! So 1/4, of my stuff I had to through away! Insurance, never helped! Said it was something, on my end! I paid for a year, with insurance! And got nothing!

Christopher Estep  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary jillson  |  Premières impressions 
Évaluation :
4

Only the owner helped me get the boxes in my car. Made 4 different trips there for more boxes and tape

Jan Vinciguerra  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niccola Nameth  |  Expérience générale 
Évaluation :
3

The price went up twice within a year and I felt like that was too much too soon. Also, I feel like I should not have to pay extra to access the site after a certain time. If I have a unit there, I should be granted access at any time and not be charged. That's why I left after a year of renting.

Robert Busch  |  Expérience générale 
Évaluation :
3

There was a leak into my unit destroyed some valuable items of mine in unit 1103. Got an email stating that they/you were raising the rates on the unit because they/you hold high standards and in order to continue those standards they/you had to charge more. If I could go back I wouldn't think you needed half the charge to upkeep the facility from what I saw and take this as a marketing skeem/scam. Highly disappointed with the facility and would rate this facility average or below.

Joshua Ackerman  |  Expérience générale 
Évaluation :
5

Tim was amazing till the end !!

Jimmy Pava Valderrama  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucia Ragazzo  |  Premières impressions 
Évaluation :
3

The late payment policy sucks enough I will never use a facility with policy such as uhual's again.

BRITTANY HEPNER  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Chevere Jr  |  Expérience générale 
Évaluation :
1

We had almost $3k worth of damage to our items. There are bed bugs and roaches and rats. I'm so disappointed.

Paul Springer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Estep  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Karch  |  Premières impressions 
Évaluation :
5

I love uhaul.

John Garrison  |  Premières impressions 
Évaluation :
3

The customer service was far more better than renting the storge unit. Tim is very patient, kind and understanding. He really cares for his customers. He is an example of a true manager with excellent customer service.

ARLENE LEWIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio Rodriguez  |  Premières impressions 
Évaluation :
5

Very friendly staff

Jimmy Pava Valderrama  |  Premières impressions 
Évaluation :
5

Always extremely professional to me when I needed in person assistance, which was rare, because they did such a wonderful, thorough job of covering what I needed to know when I first rented the unit!

Jeremy Russo  |  Expérience générale 
Évaluation :
1

After 4+ years on auto pay I was charged a $15 late charge for a u-haul screwv up. Tim Turner refused to correct the situtation and his attitude was go screw yourself..Not another penny on gas, propan

THOMAS FINN  |  Expérience générale 
Évaluation :
5

Danny & George did a great job, will use them again

BARBARA GRAFF  |  Premières impressions 
Évaluation :
5

Robert was a pleasure to deal with.

deborah windom  |  Premières impressions 
Évaluation :
5

Very clean an class A place to do ur storage business. Thanks Tim an all ur help making this so much easier on this old man . Ben McGhee.

Benjamin Mcghee  |  Premières impressions 
Évaluation :
5

Staff was friendly, quick and efficient. Je les recommande.

Yvonne Penelton  |  Expérience générale 
Évaluation :
4

Convenient location.

Henry Richards  |  Expérience générale 
Évaluation :
3

Tim was nice but between answering phones and people in the lobby he was busy and could use some help

Beth Bailey  |  Premières impressions 
Évaluation :
5

Tim was so helpful to me by the way he treated me and helped me he made me feel really blessed and I would recommend his store to everybody that mat have need of it the whole staff was super

REBECCA WORKMAN  |  Expérience générale 
Évaluation :
5

Nice people, great customer service!

chris silva  |  Premières impressions 
Évaluation :
5

I will use this facility again I had storage here for a year and i have rented 3 uhauls this year all from this location. They are friendly and helpful.

Angela Scarbrough  |  Expérience générale 
Évaluation :
5

Tim and Brianna were friendly couteous and proffesional, questions were answered quickly as well as any check in issues they were excellent I would recommend them highly

RIGOBERTO VALDES  |  Premières impressions 
Évaluation :
4

I have used you for years, but getting locked into the facility one night last week, helped me finalize my decision to move to a cheaper and closer unit.

GENE MAY  |  Expérience générale 
Évaluation :
4

My move out was very easy and without stress.

Kelly Tanner  |  Expérience générale 
Évaluation :
4

The hallway where my unit was always smelled like urine. I know its hard when other peoples stuff is stored in the same place. but for a year the smell never went away. the staff and owner =superior

Valerie Wilson  |  Expérience générale 
Évaluation :
5

GREAT place for storage

Dominic Corigliano  |  Expérience générale 
Évaluation :
5

I used this storage unit for 4 years and never had a problem.

CHRISTA CONOLOGUE  |  Expérience générale 
Évaluation :
3

The u haul facility here was average , but the staff could be much more friendly to the customers.

robert busch  |  Expérience générale 
Évaluation :
5

Everyone at this Uhaul was helpful when asked and professional in every conversation. I used them for 6 months between renting and buying and it was a good experience. I'd use them again.

Scott Dennison  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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