Customer Reviews for U-Haul Storage of Rainier Valley

9 899 évaluations

2515 Rainier Ave S   Seattle, WA 98144
(S Of I-90 cross street Bayview, Across from Lowes on Rainier)

(206) 723-4365

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(206) 723-4365

2515 Rainier Ave S
Seattle, WA 98144
(S Of I-90 cross street Bayview, Across from Lowes on Rainier)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

If I were the U Haul general manager , I would definitely find a new manager for that place

haluk Sonmezler  |  Expérience générale 
Évaluation :
5

the staff were courteous and friendly, I felt at home there while going through two moves at once: our own house and my mother's apartment. Thanks so much, happy to be done but I will miss stopping in regularly :)

JONATHAN SAMPSON  |  Expérience générale 
Évaluation :
5

Kenyatta and her staff made sure I was always taken care of, and always helped with a smile. They really bent over backwards to see that everything ran smoothly. If I ever needed a storage unit again, I'd go back.

AnnMarie Knappert  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID ALLBRITTON  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian Nguyen  |  Expérience générale 
Évaluation :
3

My unit looks like the door will fall off the hinge. The inside of the unit door has a deep dent like someone knocked something into it. The ceiling is exposed so I am concerned about water leaks eventhough I purchased insurance that will cover if there was such an event. The absolute worst...there is a black box in my unit near the door that says "rat poison".

Belinda Snead  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

luke huelsman  |  Premières impressions 
Évaluation :
5

I had a very good experience, I know that if I ever need to store items, this facility will be my first choice. Merci.

Gabriela Chavarria  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Levi Higgins  |  Expérience générale 
Évaluation :
5

Everybody was helpful and nice 👍🏽

aida martinez  |  Expérience générale 
Évaluation :
1

They overcharged me thrice and also they didn't communicate me on price increase. Definitely I wouldn't recommend to anyone.

VANDAN PENDLI  |  Expérience générale 
Évaluation :
5

John and his team are top notch! They assisted me from the day I landed in Seattle all the way until I was completely moved not my apartment. 10/10 Would recommend!

ANDREW LAO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahamed Daramy  |  Premières impressions 
Évaluation :
2

Main Storage password never worked and I always had to call the storage personnel to open it. I used the unit only ofr 2 month and tried access 5 times. it always the password issue which was never fixed

Atul Goyal  |  Expérience générale 
Évaluation :
5

For me so far, the best!!👍🏽

aida martinez  |  Premières impressions 
Évaluation :
5

Little bit expensive but it was okay

MUJIB YUSUF  |  Expérience générale 
Évaluation :
5

This store was amazing, the manager was so helpful, and worked with me. The best experience I've had at any uhual, and I would recommend this location to anyone in Seattle who needs help moving or storage.

ROLAND YORK  |  Premières impressions 
Évaluation :
2

The staff were distracted, unprofessional, and uninformed.

Troy Osaki  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack Daniels  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Carol Mizoguchi  |  Expérience générale 
Évaluation :
5

Staff was great and friendly. John was very helpful and knowledgeable. Thanks for a great stress free experience.

CEDRIC DUTY  |  Expérience générale 
Évaluation :
5

With everything done to me in the start of my U-Haul experience, the end of my trip was the best

Steven Dunlap  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL GREEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ishit Sanghvi  |  Premières impressions 
Évaluation :
5

U-Haul is the best I really appreciate you thank you so much

ZENEBESH GEBRE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kerensa Umipeg  |  Online Move In 
Évaluation :
5

Friendly and accommodating staff that made the experience enjoyable.

Neil McCarthy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vi Smith  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Trina Judge  |  Expérience générale 
Évaluation :
5

Fantastic staff. Watched football with them for a second. Made my move really easy.

Dustin Vaughan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Woehler  |  Expérience générale 
Évaluation :
5

The staff is friendly, knowledgeable, and courteous.

MICHAEL JAMES MCKNIGHT  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Josh Harstad  |  Expérience générale 
Évaluation :
4

The Employees was very helpful and I was very pleased with the service I received.

Lewis Perry  |  Expérience générale 
Évaluation :
5

Very excellent service from Miguel, Jerome, and a younger lady I talked with a bit at the Ranier U-Haul location in Seattle. My dad had just passed away recently and he had been in a wheelchair for the past 25 years and due to these circumstances I had a lot going on and Jerome said he would work with me. He got me moved into a few storage units and also worked with me on the late fees for my U-Haul as he said he understood where I was coming from with my Dad passing away. Excellent A++++ service I will recommend U-Haul to anyone I know that is moving and also be sure to recommend the U-Haul location on Ranier specifically to anyone looking to move around this area.

Jacob Murphy  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick Dailey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iris Has The Eagle  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Sweed  |  Expérience générale 
Évaluation :
5

Shederrick was great!

ronnisha spinks  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Mackel  |  Premières impressions 
Évaluation :
4

The work that the lady at the counter is doing is outstanding. She is constantly multitasking with very little help, so more power to her. U-haul will perhaps do better by making technology more conducive and user-friendly for its staff so that they may accommodate reasonable and logical customer requests promptly.

Parameswaran Subramanian  |  Premières impressions 
Évaluation :
2

Over charged multiple times and an over hour wait to get the second key you need to get into your own storage.

Josh Storms  |  Expérience générale 
Évaluation :
5

The staff are always so friendly and helpful!

Chandra Ruch  |  Expérience générale 
Évaluation :
4

Great place to rent a storage space.

James Lee  |  Expérience générale 
Évaluation :
1

Customer service was awful and extremely rude. Place smelled like urine. No access after 7. Worst U-Haul location I've ever used.

Dwain Scott Johnson  |  Expérience générale 
Évaluation :
4

Andre was knowledgeable and quick to help. Area is a bit sketchy, but he was very friendly.

Dwain Scott Johnson  |  Premières impressions 
Évaluation :
5

We received the best customer service and really appreciate the level of service you provided. Merci.

Amy Fay  |  Premières impressions 
Évaluation :
4

Need more help. Always a line when entering the premises.

Lawrence Cottle  |  Premières impressions 
Évaluation :
5

Very helpful staff!

Austin Seabert  |  Premières impressions 
Évaluation :
5

Santa and Shedrick were stupendous with their Customer Service and Professionalism. They are the epitome of excellence.

VICTOR ROSADO  |  Premières impressions 
Évaluation :
3

The wrong people are being made supervisor while the most capable one there is doing everything and teaching them.

poul angstadt  |  Expérience générale 
Évaluation :
5

We were using the storage facility for a very, long time and I have no complaints. Would highly recommend it.

Santiago Conde  |  Expérience générale 
Évaluation :
5

Thanks For understanding GOD BLESS 👣

kevin frith davies  |  Premières impressions 
Évaluation :
5

Joshua was amazing. Thank you so much for Excellent service

tinesha harmon  |  Premières impressions 
Évaluation :
5

We used this facility as part of a UBox move. Everything went smoothly and we appreciate all the communication from Moving Help on delivery day. This is a great way to move a small amount of items.

Wendy Sedlacek  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff, prices are high

Nicholas Pagliai  |  Expérience générale 
Évaluation :
5

I would like to say that Santos and Jerome at the Rainier location went above and beyond to help me with access to my storage unit. They both deserve recognition for their great customer service!

Farida Bey  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and accommodating to my last minute, unscheduled request to access my ubox. Both the store manager and assistant manager were awesome. Merci.

casey wessels  |  Expérience générale 
Évaluation :
5

Josh Gardner was a lot like Shayla Pruitt he attended to my every need as far as storage as well as truck and trailer rental took very good care of me and I will rent from him again.

TC Enterprises Tom Trujillo  |  Expérience générale 
Évaluation :
5

Merci

verdell hendrickson  |  Premières impressions 
Évaluation :
5

People working here are wonderful and were accommodating. We had to rent a second unit because I have a lot of stuff and they helped us out!

Angela McCrosky  |  Premières impressions 
Évaluation :
5

Friendly staff and great customer service, they really go out of their way to try to accommodate you and thoroughly explain the contract. Would highly recommend!

Martha Boughner  |  Expérience générale 
Évaluation :
5

Great experience for me!

Zhou Ren  |  Expérience générale 
Évaluation :
5

Josh and Linda have been very helpful.

Clayton Perszyk  |  Expérience générale 
Évaluation :
4

Great service

nilay Chheda  |  Expérience générale 
Évaluation :
2

This facility could not locate my ubox for 2 hrs even though uhaul confirmed they were supposed to have it. I called to speak with the manager about it but they never called me back. Distressing.

Liz Albl  |  Expérience générale 
Évaluation :
5

The staff here is fantastic. From the manager to the person who mops the floor, everyone is helpful and very accommodating. I would totally recommend them.

Billielee Ballard  |  Expérience générale 
Évaluation :
5

Every step of our U-Haul box was on time and as expected. Merci.

WILLIAM ROGERS  |  Expérience générale 
Évaluation :
4

Staff is great. Parking sucks but they are working on it.

Harmonie Antones  |  Expérience générale 
Évaluation :
5

Good service

LORI ALVA  |  Réservation 
Évaluation :
4

They need to update their help desk. I called the location and the person on the phone told me the UBox hours were 9-8pm. I went there at 6:30. They told me the hours were 9-4. Extremely frustrating.

Sachin Agarwal  |  Expérience générale 
Évaluation :
4

Very friendly and accommodating

Lori Alva  |  Réservation 
Évaluation :
2

At the Government store in Mobile, AL, my reservation was not honored and when I was finally able to get my hitch installed, the mechanic forgot to put back my driver side taillight. Not happy.

anna sheffield  |  Réservation 
Évaluation :
4

My experience was fine and I will always use UHaul and recommend them to my friends. However, this particular location is insanely busy and the line was out the door every time I visited. Too hectic.

Jessica Frost  |  Expérience générale 
Évaluation :
1

BYE

Eric Rance  |  Expérience générale 
Évaluation :
4

N.D.

ERLINDA DAGDAG  |  Réservation 
Évaluation :
1

Long lines and disorganized service. No one told me that 24 hour notice was required so we went and stood in a long line to be informed that the forklift was broken. Service model broken.

KATRINA ZITNIK  |  Expérience générale 
Évaluation :
5

The staff at the Rainer location, especially the manager Linda, was incredibly helpful. We had a terrible experience with our Ubox (your corporate system sucks) but Linda was amazing and helpful!

Jacqueline Kutcher  |  Expérience générale 
Évaluation :
4

It would be great if you could access your storage locker later than 7pm. A lot of people don't get home from work during the week until 6:00pm or 6:30pm and can't make it before closing.

Daniel Benavides  |  Expérience générale 
Évaluation :
5

Woman who helped me went above and beyond trying to help figure out why my trailer wiring harness wasn't working. Very helpful and very friendly!

BEN ARRINGTON  |  Expérience générale 
Évaluation :
5

The 3rd party delivery company was fantastic

Chris Kennedy  |  Expérience générale 
Évaluation :
4

Linda was proactive in contacting me to confirm details of my move and was able to coordinate with my moving company.

Elizabeth Stevens  |  Expérience générale 
Évaluation :
5

One item in my shipment arrived damaged. Otherwise everything was great - on-time, friendly service. I am still working with U-Haul to get a refund for one unused U-Box.

Michael Lewine  |  Expérience générale 
Évaluation :
3

Was told my U-box would arrive late It then arrived early and we we're not informed until 5 days later. The staff at the location was helpful but very slow. The bathroom was in a horrible state

Emily cieslewicz  |  Expérience générale 
Évaluation :
4

Especially happy it was free as I used UHaul for moving. This was really convenient. The staff were helpful and got the storage organized very quickly and efficiently.

Olivier Munn  |  Expérience générale 
Évaluation :
5

Very helpful and efficient!

Marena Cloud  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page