Le client n'a pas laissé de commentaire.
Bryan SCustomer Reviews for U-Haul Moving & Storage at Capitol Dr
(Holton and Capitol Dr East of Walmart Supercenter, 1/2 mile east of I-43)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
505 E Capitol DrMilwaukee, WI 53212
(Holton and Capitol Dr East of Walmart Supercenter, 1/2 mile east of I-43)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bryan D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bernard S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lynne J- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
fabian m- Évaluation :
- 5
Very happy with service and procedures .
Chad C- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Kara C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Venus J- Évaluation :
- 3
Check-out was fine. Car tow dolly wheels badly unbalanced. Service guy helped load car in Milwaukee, Capitol Drive, then said there was a CASH TIP of $25 dollars REQUIRED!!! We thought this was very strange but paid it since we were in a hurry. Upon returning the dolly when finished the guy at U-haul in Bangor, ME indicated that this was not true. BEWARE IN MILWAUKEE, CAPITOL DRIVE, THERE IS A GUY THERE SCAMMING CUSTOMERS FOR CASH TIPS!!!
Michael R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nancy M- Évaluation :
- 4
My ball on hitch was not tight enough, went to U-Haul on Good hope and they put another on. All was good for whole trip
Peter Z- Évaluation :
- 5
Wisconsin Voices has been renting a U-Haul for about one month and we have always had A+ service.
Keyon J- Évaluation :
- 5
I have rented from this location several times. The staff is friendly and efficient. The only future issue for me may be that the couplers on the newer trailers have hooks on the safety chains that are too large for the Subaru hitch installed on my vehicle. They had older trailers that have smaller hooks, but my fear is that once those are retired, I will have no viable options @ U-Haul.
Paul D- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GEORGE T- Évaluation :
- 5
Good customer service.
Everlyn S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Daren T | Expérience générale- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Victoria F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas P- Évaluation :
- 4
After truck is turned in and uhaul rental billing is finalized the uhaul computer system sends 3 receipts to my email with the same information. just one emailed receipt will do otherwise u have a good product it would excellent if mileage was 49 cents a mile
Vaughn M- Évaluation :
- 5
Make sure that the print out for the miles and gas for the truck matches what you print out for the customer. The mileage on the sheet said 131k miles, but the actual truck had 133k miles. The self check in and check out had the right info, but the actual printout from the worker was wrong.
Fonte G- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark S- Évaluation :
- 5
I was in dire need of a truck. These people are so unbelievably so helpful I was overwhelmed with the amount of kindness they showed me. When ever I need a truck at the last minute they are always going to be the people I trust. I can't say enough about this company. A++
Kari H- Évaluation :
- 5
Great customer service!
STEPHEN L- Évaluation :
- 5
Check to make sure all of the accessories and knobs work inside of the cabin. The heat knob needs attention on the fleet I had. The doors have a hard time closing as well.
Tanisha J- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Daryl P- Évaluation :
- 2
Have customer service people actually not be afraid to do paperwork or work. They always say they don't have trucks unless reserved. Even though you can see all trucks , keys, online shows they do.
Meshach B- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
la s- Évaluation :
- 5
Make sure all the Tires have Full of Air Thanks the Right tire Needs Some Air
PEGGY O- Évaluation :
- 1
Get a whole new crew including the manager. First they give me a vehicle good had no gas in the check engine light was on. So they switched it for a different one after giving me a hassle. Then when I took it back I Was told by an employee that they would check me in. That didn't happen I got charged everyday even though I returned the van the same day only had it for about 6 hours . Wouldn't ever go there & will definitely tell anyone that will listen not to ever go there customer service is very bad vehicles are dirty disorganized they don't know what they're doing.
William F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alessandra S- Évaluation :
- 4
Overall my experience was positive. The attendants and staff were professional and took great care of me. My only concern, which I brought to the attention of the attendant when returning the truck, was a faulty ramp on the back of the 15' truck I rented. Instead of remaining securely attached to the truck, my movers indicated it fell off and onto the road at the start of my move. This in turn caused some delays in the loading and unloading process because the movers had to manually adjust the ramp to get it back inside the rear of the truck. A future repair is needed.
Amy K- Évaluation :
- 5
The staff was very knowledgeable and helpful. Willing to go that extra mile for a customer. Keep up the great work!
corey c | Expérience générale- Évaluation :
- 4
The store manager was friendly and reassuring. I appreciated her positivity.
Stephen P- Évaluation :
- 4
Michael did a great job installing my hitch. He was super friendly, very upbeat, he worked fast, and he made the whole experience easy. I would recommend Michael and the location to anyone interested in a hitch. The staff there all were friendly - It would be great if UHaul would give the location a bit of a polish (very worn floors, feels like it hasn't been updated in a long time) to make the location feel nicer for its employees and its customers.
susan B- Évaluation :
- 3
Not sure if I would recommend. I periodically rent a van to pick up food baskets for our food pantry. Christmas was hectic. Customers were upset, staff overwhelmed. I didn't have a credit card with me and had to leave and return. I was on a schedule to complete my pickup, and this put me behind. So, this time I decided to check in online. Retrieving the van on (3/19 at noon) went smoothly with only one hiccup. The van was not accessible, so nice young changed my contract to one that was not blocked in. I returned the van around 2pm on the same day. Printing my receipt would have taken a while so I told the clerk an email would suffice. I checked online and saw that the website did not have the van listed as checked in. I called the office and was told that they have the keys, and the van had not been checked in yet, and that I would receive an email soon. Well, it's now almost 1am the next day and the email hasn't arrived yet. I think this office still needs additional help.
Billie B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
shareka t- Évaluation :
- 5
Customer service was good and on point they got me in and out in a timely manner
Shonte A- Évaluation :
- 4
The interior cargo area of my rental truck was scattered with dirt on the floor and broken glasd. Someone had broken a mirror in the truck and did not fully clean all the glass up.
JAMES F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL B- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
GERALD P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DIANE F | Expérience générale- Évaluation :
- 2
Inconsiderate very lazy, disrespectful to customers
lawanda k- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Sarah J- Évaluation :
- 4
Had to switch. trucks. The driver side view mirror on first was flopping all around. Second truck, gas level incorrect. I felt bad having to go back inside twice and bothering the counter staff when the are already so busy.
JAMES F- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
kelvin n- Évaluation :
- 4
We were asked to drive about 50 miles to grab a truck that was needed from this location. The local office made it worthwhile and took some stress out of the overall experience in the end. Arrived and was in and out in no time.
Michael S- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Tanya H- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Savera H- Évaluation :
- 2
They did not check my truck in when I brought it back and continued to try and charge me. The gm was very helpful and did everything she could to right the wrong.
Erin L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN B- Évaluation :
- 5
The people working in the facility office were very helpful and friendly. They were all very nice and had positive attitudes.
KAREN S | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRENDA B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Aaron C- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Paula P- Évaluation :
- 3
Previous users did not sweep out vehicle. Heat/cool knob would not turn. Gas was 1/2 full and needed to stop twice for fuel
Gregory G- Évaluation :
- 5
No improvement needed as far as I'm concerned.
REMONIA M- Évaluation :
- 5
The truck that I rented had 130 000 mi and a horrible vibration coming from the tires mirrors were shaking and the ride was terrible. Hope you don't get the same truck I did.
Adrian B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Leann S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Martell S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nicole W- Évaluation :
- 3
Waiting time to be served was long. Moving vehicles with lot was difficult and could not comply with directional arrows-had to exit out the enter only drive off Capitol.
John K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian F- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Anthony W- Évaluation :
- 1
I was forced to pay cleaning fees and gas fees and when I tried to explain the truck was dirtyWhen I got it the staff member said she felt I was trying to harm her and pulled a gun out on me please somebody contact me regarding this
Deshawn P- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Phillip O- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Avery B | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Evelyn A | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROBERT N- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Balwinder S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Suhaidy R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bryan S- Évaluation :
- 1
Had bad experience with a female supervisor. She was very argumentative not understanding very disrespectful. very unprofessional.
laqueeta c | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
christine v- Évaluation :
- 2
Better customer service
George O- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Diamond G- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Camille C- Évaluation :
- 5
Le personnel était amical et serviable.
Ariana R- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Amanda K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Giovonni B- Évaluation :
- 5
Excellent customer service by the entire team. It was a great experience. Merci
Ronald T- Évaluation :
- 2
Please have the equipment that a person needs once they come pick up the u haul because after making a reservation over the phone and then once we got there the dolly wasn't available. Also if someone can clean the U haul out because we had to wipe down knobs, steering wheel and other parts of the U haul it was very dirty inside on different parts of the U haul.
angeline m- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAEL B- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Jeanine J- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
jerome t- Évaluation :
- 5
Great staff they went above and beyond
Michael Y- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
McLowlly S- Évaluation :
- 1
Truck died had to call roadside assistance. Returned the truck and I was charged for 200 miles vs. the 6 miles that I actually drove. This ran my credit card over the limit. It was a nightmare
ALESIA H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jared F- Évaluation :
- 3
The employees are very unprofessional. GHETTO!!! Customer service was horrible!
Michele K- Évaluation :
- 3
My truck was not clean and workers not professional but if you are a patience person , and speak humbly. You can get a good response from workers. Business in the world, United States has took on a whole new meaning, I don't care, just pay me for showing up. And your company unfortunately at certain locations has become that.
DORA H- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Nathalie F | Expérience générale- Évaluation :
- 5
Siriah was extremely helpful with figuring out what I needed to do my job. Merci.
Travis O- Évaluation :
- 1
The location was great and the two rentals I did in person were fantastic - easy to use. However, I attempted to rent an after hours truck - the lockbox was frozen (understandable - it's freezing temps here). I used the online check in system. I clicked that I did not find the keys and messaged customer service that I was unable to locate the keys / do the rental. When I went in person to rent the vehicle I found out that U-Haul said not only that I was able to rent the vehicle but also that I did not return it when in fact it never left the lot and I was not able to rent it.
Elyse T- Évaluation :
- 3
Considering I ordered a Uhaul 2 minutes from where I was cleaning out a house I was not happy to go to 5th and Capitol. Had to drive thru some pretty sketchy neighborhoods and take one plus hours to pick up and get back to where I was cleaning out a house.
Sue S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TANGANESHA S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
shkima k- Évaluation :
- 5
Staff was very friendly and organized. Easy check in and check out.
Tamika T- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ismael B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Trena F- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
LUCIANA R- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Martin T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
raynique s- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elvin M- Évaluation :
- 2
The store manager said there was debris inside the rear of the truck in which I knew there was not the things I moved were two new couches a mattress a box spring and bed frame the only debris inside the rear cabin was two small pieces of paper in which I collected and tossed on the ground. I got falsely charged 12$
richard m- Évaluation :
- 1
A few employees were obviously high and the store smelled of weed.
Raymond I- Évaluation :
- 5
Very friendly staff! Helped us get in/out with our rental quickly, especially on a holiday!!
Cory O- Évaluation :
- 3
The staff wasn't helpful and information (options) were not shared with customer in terms of assisting to even drive up the car to the trolly.
Shamani S- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Lastarsia R | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
victoria s | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KALON L | Premières impressions- Évaluation :
- 5
Very good and fast
Travoy G | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
HELEN H | Expérience générale- Évaluation :
- 5
I did not have a need for the storage unit
Ramona S | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DIANE F | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
TIFFANY S | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ruchan D | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Felicia G | Expérience générale- Évaluation :
- 5
The staff was courteous and helpful. My questions were answered thoughtfully while maintaining timely management. I've already referred my friends and family to give them a call.
DREANNA C | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
precious l | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANDREW L | Expérience générale- Évaluation :
- 1
They lied about the price I saw on my phone the 5 by 5 on my phone said it was $19 a month they lied
elaine c | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jennifer C | Expérience générale- Évaluation :
- 5
The girl running the show Sid an awesome job
JAMES S | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DREANNA C | Premières impressions- Évaluation :
- 5
Thanks for supporting me and my businesses for the past 8 - 9 years
brandon c | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gwyn D | Online Move In- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Marcia M | Expérience générale- Évaluation :
- 4
Wish a first floor unit would have been available. But very satisfied.
Jon L | Online Move In- Évaluation :
- 4
Thank. You. You helped me. Right on time
KATHERINE C | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jordan M | Expérience générale- Évaluation :
- 5
Davia and the staff are incredible! They went above and beyond their duty to help me out. They truly care about their customers. I greatly appreciate them!
Todd E | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shirley C | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
wanda h | Expérience générale- Évaluation :
- 5
No complaints on my end
TIANA D | Expérience générale- Évaluation :
- 5
Clean, convenient, friendly helpful employees. I loved having access at the time of my choice. Day or night as was convenient for my crazy hours.customer service was excellent.
Jacqueline K | Expérience générale- Évaluation :
- 5
All great service
Nicole S | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DANIEL H | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
TERRION J | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
KATHERINE C | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James T | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANTHONY R | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shirley C | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
donald a | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
James E | Expérience générale- Évaluation :
- 1
The prices are ridiculous & the staff have been extremely unprofessional the entire I used this facility despite constant hiring new individuals there is no professionalism
Alexandria M | Expérience générale- Évaluation :
- 4
Everything was very easy.. they had my reservation and gave me options for picking a unit … I am happy with decision.
KEVIN M | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Deja B | Online Move In- Évaluation :
- 5
There was a few hiccups along the way but after it got situated it's well. Thanks
Floyd N | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Anton M | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rubenia S | Premières impressions- Évaluation :
- 5
I WOULD RECOMMEND THIS LOCATION TO FRIENDS AND FAMILY.
Brenda H | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Katelyn B | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MONICA S | Expérience générale- Évaluation :
- 4
The faculty were extremely helpful and awesome to work with. The only issue I had was that the storage room itself didn't have any lights to it was so hard to go through to find anything in it.
NATAHLIA G | Expérience générale- Évaluation :
- 5
The general manager Davia is awesome
ALICIA W | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Annette W | Expérience générale- Évaluation :
- 5
Asked where I go to park my car for unloading and they showed me right away. No issues. Looks safe. Lots of cameras.
Lauren K | Online Move In- Évaluation :
- 5
I do feel your new manager is decent but could be more friendly, conversational, more detailed and could smile. She was great with answering the questions of her staff. Baki Alwaissi was a wonderful manager and was very kind we wish him the best. Thank You, Aushai Easley
aushai e | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ashley H | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Delilah B | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lacesa W | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Chante B | Premières impressions- Évaluation :
- 1
Horrible experience. May I add the first one. Was doing a truck and storage rental. The manager was Horrible did not give me as quoted." Quote" we did not have the unit she wanted so I just her one" quote." When I expressed my disappointment she was very rude and did not accommodate me at all. Of course I was upset because I had movers there and it was a big inconvenience.had to find another option that lead to sufficiently more miles and time. Please train your atority how to handle customer complaints accordingly especially when it's their error. Thank you uhaul and I will continue business limited..
laquanna b | Expérience générale- Évaluation :
- 1
Horrible was given the wrong storage by the manager. Than when I complained about her mistake she refused to give me another unit at another place because they in fact did not have the actual space there. So my mover had to reload all the stuff and I was left without anywhere to put my belongings. Of course I was upset I just believe she was totally at fault and should have corrected her mistake. Horrible customer service for management
laquanna b | Premières impressions- Évaluation :
- 5
Bali was super helpful!!!
SCOTT K | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sonya G | Expérience générale- Évaluation :
- 5
OMG , staff was friendly, the office was clean and fresh.
PAM G | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Ginelle C | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JAMES A | Premières impressions- Évaluation :
- 5
keep up the good work.
JAMES D | Premières impressions- Évaluation :
- 5
Liked that I was shown exactly where my unit was and how best to access it. All my questions were answered. Everyone was extremely helpful.
Melissa B | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Annette B | Expérience générale- Évaluation :
- 4
Dominic took over helping us and he was friendly, helpful, and knowledgeable.
Tracey M | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melanie M | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kerney R | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Savannah W | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ivory L | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Janetta C | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MARILYN O | Expérience générale- Évaluation :
- 5
You guys are the best in the Business I love you guys and my family do to thank you
Warren T | Expérience générale- Évaluation :
- 5
I love Uhaul so very much it is an excellent company !!
saqua t | Premières impressions- Évaluation :
- 5
Great service, is there a way to streamline the office. The line was long both times
Glyn L | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
brian p | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
tylesha w | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Paula S | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
MARILYN O | Expérience générale- Évaluation :
- 2
Poor I received a forced unauthorized upgrade to my storage facility. Was not able to successfully speak with the manager to resolve the issue. I called and stated I did not want the climate controlled upgrade. Staff said they documented my refusal to upgrade. I received bill charged at increased rate for upgrade. Multiple attempts to reach manger unsuccessful. No one could find any documentation of my call to refuse upgrade. So after four years of storing I cleared out my storage and would look for another option in the future if needed.
LIGEIA C | Expérience générale- Évaluation :
- 4
Seemed to be short staffed but the staff that was present remained calm and handled the situations appropriately.
Jordan M | Premières impressions- Évaluation :
- 5
Very welcoming Boss and a team of friendly and helpful staff. Please KEEP IT UP.
kwaku d | Premières impressions- Évaluation :
- 5
This was my first time using a storage facility and it was a great experience. Will go back again if needed!
Sam C | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
alexis w | Expérience générale- Évaluation :
- 5
Keep up the good work well organize. Thank you
jacki j | Expérience générale- Évaluation :
- 3
There was an issue with the storage space I originally reserved not being available when I got there to store my things. It was not a pleasant experience, but it got resolved in a satisfactory way.
ryan l | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Shanda W | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Paul F | Expérience générale- Évaluation :
- 4
Do i have to open the door repeatedly to take things in the dock door was locked..
Paul F | Premières impressions- Évaluation :
- 5
General Manager was helpful and a pleasure to work with.
armando g | Premières impressions- Évaluation :
- 5
Great experience. Staff was excellent.
rachel l | Premières impressions- Évaluation :
- 1
The man who helped me started by giving me the furthest storage unit that was upstairs until I asked for a closer 1. When we got to the unit the hinge was broke and there was trash everywhere inside.
brian s | Premières impressions- Évaluation :
- 5
Clean place helpful people
Pedro R | Premières impressions- Évaluation :
- 5
Great job!!
Geoff C | Expérience générale- Évaluation :
- 3
I had a problem accessing my unit, as it has been locked due to late pmt fee, after i paid everything they lost the key for their lock, very unprofessional qnd money and time wasting process
saad a | Expérience générale- Évaluation :
- 5
U-Haul has always been good to me. When I came at 6 to pick up my, the guy who did my transactions was very helpful and friendly. He stayed on track even though they had a rude customer.
Shinitta S | Premières impressions- Évaluation :
- 5
Très bien
lother b | Expérience générale- Évaluation :
- 5
Bien
stacy P | Expérience générale- Évaluation :
- 2
Very help
Daniel M | Premières impressions- Évaluation :
- 5
All of the staff were incredibly nice and helpful! Excellent service à la clientèle. The facility itself was very clean and secure.
emily l | Expérience générale- Évaluation :
- 5
Baki (the owner) is amazing. He was incredibly helpful! Best experience ever.
chinyere s | Expérience générale- Évaluation :
- 3
I talked w/ 3 u-haul employees who were not helpful prior to talking with a 4th employee who was incredibly helpful and professional. She let me know about the free storage unit & the others didn't.
Mary S | Premières impressions- Évaluation :
- 4
Everything went smoothly, as planned, courteous customer service and truck and storage place as expected! Second time using this location on Capitol and second time pleased.
Jacqueline K | Premières impressions- Évaluation :
- 5
Amazing staff
emily l | Premières impressions- Évaluation :
- 4
Overall pretty good service. But didn't get the free month I was promised.
Patrick T | Expérience générale- Évaluation :
- 3
Hey you call me about a storage that I have there but I didn’t rent any storage like 16 days ago a rent a truck but that is it and you charge 25 for cleaning and I never pay that before
Mario S | Expérience générale- Évaluation :
- 5
Great experience
Maura Q | Expérience générale- Évaluation :
- 4
You charged me for cleaning 25 dollars and that never happened before and it was not dirty
Mario S | Premières impressions- Évaluation :
- 5
great
John G | Expérience générale- Évaluation :
- 4
I think customer service is great. Trucks are soooo olddddddd I went to Chicago and it barely had speed Cars was going on the side of me. Update the trucks. And no moving things in the inside.
JESSICA C | Premières impressions- Évaluation :
- 5
Friendly and personable, but more importantly,fast and efficient.
James m | Premières impressions- Évaluation :
- 4
The facility was convenient, clean and safe.
Todd D | Expérience générale- Évaluation :
- 4
Under staffed -/ long wait to return truck This happened two days in a row Couldn’t bring myself to rent the storage unit Pre booked a 10by 10 that smelled musty and didn’t look clean — cancelled
Debbie K | Expérience générale- Évaluation :
- 5
Every staff member was very friendly and engaging. The general manager knew exactly which size unit we needed and helped us pick the right unit for our needs. Easy access and secure.
James M | Expérience généraleServices supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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ConteneursU-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
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Camions à vendre
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Historique
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!