Le client n'a pas laissé de commentaire.
Darren Hughes | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Soldotna
(N Of Redoubt Av)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
35338 Kenai Spur Hwy No 1Soldotna, AK 99669
(N Of Redoubt Av)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 4
Poor telephone communication. No one to answer phones. On hold forever until I gave up.
GARY SWAN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Tamra Groshart- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Peter Crozier- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LISA BALL | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHANDRA SHAW | Expérience générale- Évaluation :
- 5
Super easy to work with, easy return! Would easily use again and recommend
Jim Ely- Évaluation :
- 4
Lights would intermittently fail on trailer I rented for over minute long stretches. Made a point of telling the attendant and it was well received but my impression was it was a known issue with that trailer and it was low priority for them.
ryan baldridge- Évaluation :
- 5
The staff was very knowledgeable and helpful.
KRISTIN RHOADES | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Gregg Motonaga- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jody Sours- Évaluation :
- 5
Really appreciated them taking the extra effort to clean out the snow that had recently fallen. Great team working there.
Jason Ness- Évaluation :
- 5
I've been into the Soldotna location a number of times in preparation for my move. I've always had amazing customer service. Not only have all the employees been incredibly helpful, they've always been very kind and accommodating. 10/10
KATIE GLENN- Évaluation :
- 5
Just keep doing what your doing
CHARLES GRASSO- Évaluation :
- 1
I didn't rent anything from Uhaul. Someone passed as me. Please investigate this situation
Dustin Stoddard- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joseph Chavez-Jackson | Online Move In- Évaluation :
- 5
very helpful and easy to work with. Not often I need to rent a truck but when I do I will be using Soldotna Uhaul
aaron mcgahan- Évaluation :
- 5
N.D.
Teya Durham- Évaluation :
- 3
I would recommend folks to go to any of the other two local U-Haul stores before Soldotna store. The staff is nonchalant and lazy. The trail I rented was in snow that was neither shoveled or plowed, blamed on their broken snow plow truck. Then the trailer itself was covered in snow, including the bed area. But hey I was told it would all blow out going down the road, excuse me, get a shovel and clean it out, which didn't get done. Unfortunately I needed the motorcycle trailer to haul back a motorcycle I was purchasing the next day. I shoveled out the trailer and cleaned all the snow off, none which blew out going down the road, when I got home. I also parked the trailer inside my garage to thaw it out. I did make the 3,5 hour round trip without issue, so kuddo's to the trailer serving it purpose on icy and at times rough roads. Will say the drop off and checkout of the trailer wasn't as painful, different person.
Thomas Angleton- Évaluation :
- 3
I am a cdl liscense driver,i feel that scanning my liscense is an iinvasion of my privacy,just to use that information for your company marketing.please desist from doing so.offer manual taking down of the information,quit being lazy
glenn bryers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sabrina Paxton | Expérience générale- Évaluation :
- 3
Way over priced, I now pay less for a bigger storage unit at another storage place.
TAWNYA MANNING | Expérience générale- Évaluation :
- 5
Just keep up with the awesome work and the staff are amazing they do the best to help any customer in need that needs equipment. Thanks
Eugene Maestas- Évaluation :
- 3
Almost $200 a month is outrageous. The price was raised and ended up being more than what I was supposed to have been paying. Way more.
Daisy Meyers | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
NANCY FIELD | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JEREMY FOWLER- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sugayle geissler | Expérience générale- Évaluation :
- 5
Great job and in a timely manner.
Richard Turner- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marilyn Holvoet- Évaluation :
- 5
The staff was very friendly & answered all my questions.
Beverly Welborn | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nanci Crisp | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jennifer Shaw- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Wilbur Nelson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Savannah Boze- Évaluation :
- 5
Merci.
STEFANIE LAWHORN | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marcia Zimmerman | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
David Keating- Évaluation :
- 5
More avatising have more trucks available vans pickups 10 ft box vans never enough ok
Gordon Baktuit- Évaluation :
- 5
with the exception of getting my license scan, which i take great Umbridge to, the people at this location were positive and very helpful. the issue with getting my license scanned, that information is not of any business to any corporation.it has made employees lazy, as far as entering information into a computer. and i feel if this information gets sold, without my permission and or i get hacked or scammed, because of said information being taken, this corporation or any other corporation should be held liable to the fullest extent of the law. .. .
glenn bryers- Évaluation :
- 5
Very nice people and they were very accommodating.
NANCY OLIVER- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Wendy MELOON | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kevin Nelson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ROY CAVIGLIA- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHRIS BLANCHARD- Évaluation :
- 5
Easy to rent; easy to return. Helpful and pleasant staff.
Marilyn Holvoet- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stephan Helbock- Évaluation :
- 5
They pay attention to detail.
Andreas Hont- Évaluation :
- 5
I appreciate all the help and support that this U-Haul location provided for me. Merci.
MICHAEL KING | Expérience générale- Évaluation :
- 5
I wish you were open a little later, I had to rush to get there before closing. Other than that everything was awesome.
Pax Staley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mandy Arnone- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Ken Morrison | Expérience générale- Évaluation :
- 5
Trailer worked great for our needs and plan to use them again next time I'm hauling to Anchorage.
John Rosen- Évaluation :
- 5
Associates were very professional and friendly and efficient
Shannon Dukes- Évaluation :
- 4
Keep up the good work
STEVE BALES- Évaluation :
- 5
Hank and all staff are both kind, friendly and genuine caring people with excellent customer service! Merci.
STEFANIE LAWHORN | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Arlene Tachick- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ARLENE TACHICK | Online Move In- Évaluation :
- 4
was not me
Ichabod Services | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Odean Goldbourne- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JENNIFER LANDIS- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Amanda Adams | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
James Hazlewood- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHEAL WACHTER- Évaluation :
- 5
You always do a great job for us
William Radtke- Évaluation :
- 5
I appreciated having carts to move my boxes into storage the rolling door made everything so much easier
Cynthia Wylie | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ronald Cairns- Évaluation :
- 5
The Staff members were amazing. I did a mobile check in and return. When I pulled in the staff member offered to check me in faster. It was so easy to do! I am very pleased with my interaction with U-Haul.
Bonnie Turner- Évaluation :
- 5
Very helpful and good service, thanks
Bryan Miyamoto- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mitchell Lewis- Évaluation :
- 5
Hire more employees like Hank Jones & Gerald Reynolds’s they were excellent to work with.Very professional.
Kevin Kuchinski- Évaluation :
- 5
Highest level of professional experience and quality customer service. Great level of knowledge to provide the proper wiring installation that l needed for my specific need
DUANE MORAN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jennifer Verral- Évaluation :
- 5
Nothing, service was excellent
Michael Henry- Évaluation :
- 4
Leaving because of price increases.
Michel Helvie | Expérience générale- Évaluation :
- 5
Very quick and efficient. Thank you :)
john freeland- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CORAZON BELL- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JANE MCCARTHY- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mario Gomez- Évaluation :
- 5
Hank jones was a tremendous help in our rental above and beyond the job responsibilities he should be commended!
Kevin Kuchinski- Évaluation :
- 5
How about a 10 % cut for returning customers?😀
William Radtke- Évaluation :
- 5
Very helpful and friendly
PATRICIA HANSEN | Premières impressions- Évaluation :
- 1
The whole process was so unfriendly and just completely wrong. When I authorize a certain amount for U-Haul to hold on my card for example $166 I expect that to be held not $183. Everytime U-Haul put a block on my card I was always charged a min $20 more than I authorized and U-Haul tells me that is my bank adding more but no my bank name isn't U-Haul. The professionalism upon the first day with the trailer and truck was horrible. The manager I believe was just outright rude and disrespectful and screaming profanities now I was over charged I probably will never rent from U-Haul again your a scam and steal people's money. Good luck in the future
jennifer worman- Évaluation :
- 5
Personnel amical
Shannon Dukes- Évaluation :
- 3
Only one problem was not able to add the storage insurance online wound up calling the 800 number was advised I had to get insurance at the storage location
Cynthia Wylie | Online Move In- Évaluation :
- 5
Excellent facility - thanks for being so friendly and easy to work with!
Jennifer Martin | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Allen Moor- Évaluation :
- 5
The whole process was easy. We had the required amount of gasoline, the storage compartment was cleaned out and all blankets were present, and the check-in was smooth. Once again, the truck performed like a champ. Merci.
Charles Keenhold- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Teresa Holland- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
michelle eckerman- Évaluation :
- 5
Everything great. Thanks!
Robin West- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Daniel Hicks- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kevin Nelson- Évaluation :
- 5
The floor mats in the truck were spic and span and shiny black but they were as slippery as ice. Recommend for liability purposes you use a different product.
Allen Moor- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeff Nelson- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Mariah Brown- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GARY MASUDA- Évaluation :
- 5
Excellent !!!! All staff helpful and polite. Location was easy to get to, center if town. All facilities clean and well maintained. I was a client for about 8 years, finally found room at my house after rehoming many thing. I realized I would never need again.
jean mozur | Expérience générale- Évaluation :
- 4
Nope only thing was the USB adapter wasn't working for me but besides that same as always.
David Keating- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
scott Henrie- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Judy Howard- Évaluation :
- 5
Employees were awesome and always willing to help or answer questions
tess abbott | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Phyllis Koehler- Évaluation :
- 5
They were great!
mike sweeney- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alan Horstman- Évaluation :
- 4
I need my receipt emailed to me please mcmahill2@yahoo.com
RANDY MC MAHILL- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kathleen Zollman- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Richard Engle- Évaluation :
- 4
Jerry very accommodating, knowledgeable, and friendly. Cust service skills top notch!
Ryan Kapp- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anna Hall | Expérience générale- Évaluation :
- 5
This place is easily the best uhaul experience ever. Top notch operation and very accommodating and friendly staff
ADAM BURSTEIN | Premières impressions- Évaluation :
- 5
Very convenient & secure.
Kelly Henson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Valerie Price- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elisa Miller | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Landess- Évaluation :
- 5
Another excellent outlet in Soldotna, Alaska. Truck returns were handled quickly. Truck reservation and rental activity was also seamless and quick with knowledgeable staff.
RITA ANDERSON- Évaluation :
- 3
Overall not terrible but we ran into a few issues. My payment didn't go through for some reason and a day later our keycard didn't work to allow us to get in. Okay understandable. We went to the desk and paid for the month only to find out that a second lock had been placed on the unit. We went back to the desk and the attendant was assisting another customer so we asked that he remove the lock and told him we would be back soon. When we came back the lock was still there and we had to ask again for it to be removed. Seems a bit overkill for a payment that was ONE day late especially since it showed I had attempted to pay it on time. The hours also aren't the best and it's inconvenient to be limited on when you're able to access your belongings. Overall not terrible and everyone working there was helpful and friendly for the most part. We just found it unsettling that after such a short time a lock would be put on the unit without a call or notice that the payment didn't go through.
Maggie tyrer | Expérience générale- Évaluation :
- 5
Nothing. Experience went well.
Erick Sebesta- Évaluation :
- 5
Great experience nice and easy with awesome customer service
Ryan Krause- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Daniel DeBoer- Évaluation :
- 5
Excellent customer service.
Marcia Zimmerman | Online Move In- Évaluation :
- 4
I originally reserved the equipment at the Kenai location a week in advance, when I went to pick up, it was not ready and had to drive to Soldotna to get one! Ended up costing an extra day and more miles!!
Raymond Tressler- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alicia Eby- Évaluation :
- 5
Customer service was excellent. Nothing needs to change
Diane Campbell- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keran Morrison- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
daniel hyman- Évaluation :
- 5
All the staff was helpful, the facility is clean. Even the bathroom is clean. Overall good experience and would use uhaul again if needed.
TRAVIS MCCAUGHEY | Expérience générale- Évaluation :
- 5
Can't think of anything!
Chris Opheim- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kelly Price | Expérience générale- Évaluation :
- 4
The only problem I had was every time I wanted to get in the unit I had trouble getting it unlocked every time I had to get someone from the office to help me.
Joann Mider | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Maloney- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
RALPH BRADLEY- Évaluation :
- 5
Would definely refer them snd use their services again in the near future! 👍
Carolyn Woodmansee | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KAREN Adams- Évaluation :
- 5
The man who helped me everytime, I think sn asst mgr, was awesome. Friendly, professional , and sometimes he was the only one there snd really working hard.
Janet LaRue | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Glen Burkhart- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Ken Morrison | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GREGORY WEISSENBERG | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Smith- Évaluation :
- 3
Since we live in Alaska and it is winter time I would suggest much better tires. Was trying to return the 26 foot truck and got stuck in the snow on flat ground. The company you are using wanted to charge $325 to pull us out. So wrong. Then when we made it to the store the lot was partially shoveled. Had to park it 2 blocks away til the next day. Please take better care of your trucks in the winter. Sincerely one tired mover.
Kathy Kishlock- Évaluation :
- 3
Customer service counter agent has issues. Borderline rude, no personality
Robert Riley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
cindy nagle | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amie Vitt- Évaluation :
- 5
I was very happy with the ease of getting storage and ending it. Service was top notch I will use you haul again if I need too
James Svec | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lori Chase | Expérience générale- Évaluation :
- 5
Other than the storage fee going up every so many month everything and everyone was great.
Monica Schmitt | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kristina Goolsby | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
michael blair | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stephany Norlander | Premières impressions- Évaluation :
- 5
I had a unit for 11 months very near office area.. Everyone of the staff was friendly and helpful. Yes I would recommend Soldotna storage units and if I need storage again it will be here. The manager is nice and so are the staff. No complaints at all. Thank you!!!
Susan Garrett | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jeannie McNutt | Online Move In- Évaluation :
- 4
Thank you, we will be storing with you in the future.
Angelina King | Expérience générale- Évaluation :
- 4
Its tovbad the rates went up.
Jerri D Williams | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Beverly Burden | Expérience générale- Évaluation :
- 5
GREAT Location, heated Unit, friendly Staff and Secure. Thank you UHaul
Jerry Burke | Expérience générale- Évaluation :
- 5
They were helpful and friendly. The unit was perfect for my needs and reasonable prices. I am confident that my belongings will be safe.
Elisa Miller | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
GINGER BOOKS | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Charles Maxwell | Expérience générale- Évaluation :
- 5
Ty ty 4 being here.
Debra Blatchford | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
gordon shangin | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mary daigle | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Beverly Daigle | Expérience générale- Évaluation :
- 5
The staff is polite, patient and professional.
GREGORY WEISSENBERG | Expérience générale- Évaluation :
- 5
Been a customer for 3 yrs, out grew my current unit preparing for retirement and moving to Lower 48.They have always provided top notch customer support
Paul Parsons | Premières impressions- Évaluation :
- 5
Veronica was great!!
Eugene Rohl | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mindy Osmar | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
shonda ecker | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANDREW MCBRIDE | Expérience générale- Évaluation :
- 5
Clean, well supplied and a very friendly and helpful staff. Merci.
Dan Snodgress | Expérience générale- Évaluation :
- 5
There is no need to say more
Wayne Ocker | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHASE STEPHENS | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ZACK ARAGON | Premières impressions- Évaluation :
- 5
Uhaul in Soldotna is very professional and friendly. Merci.
RUTH BERRY | Expérience générale- Évaluation :
- 5
Overhead and other man doors need to be able to be used all hours! Crazy you have to carry things so far when a man door is right there.
Austin Kay | Premières impressions- Évaluation :
- 5
The staff is friendly, knowledgeable and, most importantly, patient.
GREGORY WEISSENBERG | Premières impressions- Évaluation :
- 5
Le personnel était amical et serviable. Excellent customer service.
Brenda Copenhaver | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bob Itchoak | Expérience générale- Évaluation :
- 4
It would be helpful and appreciated to have a bathroom available in the storage facilities
angelo barry | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Rick or Sue Ketchum | Expérience générale- Évaluation :
- 4
We were glad you had a locker available Thank you.
Carl Nobel | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Braden Stigall | Expérience générale- Évaluation :
- 4
check in was slow due to only one person in the office. we waited a half hour
Rick or Sue Ketchum | Premières impressions- Évaluation :
- 5
They where honest, fast upfront and made sure everything was ok. I was very grateful to say the least
Wayne Ocker | Premières impressions- Évaluation :
- 5
Customer service was amazing! They really helped me figure out what was best for my storage needs and helped me get multiple trucks throughout to haul!
JASMIN MONTGOMERY | Expérience générale- Évaluation :
- 4
We have set up a reoccurring payment plan until we vacate the unit. Merci
Carl Nobel | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Melissa Duffy | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PACIFIC ALASKA SHELLFISH | Expérience générale- Évaluation :
- 5
The manager of the store was very friendly and made check in a snap The owner was there too and “had his sleeves rolled up” helping a customer
James Wilcoxson | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Angela Delmar | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jesse Smith | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kathleen Williams | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GORDON DRAKE | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michelle Kopich | Expérience générale- Évaluation :
- 4
We have been waiting to buy a new home. Are items have been in there since may. We feel confident that are items are safe an cared for. I look forward to moving see stuffbiut into a home. But till then were happy there safe sn cared for inside soldotna uhaul. We have used it before in the past. The manager is a good person an helpful so is his staff.
Vernon Keezer | Online Move In- Évaluation :
- 4
Staff at the Soldotna U-Haul location were extremely helpful. The facility felt secure at all times and our belongings were even left unsupervised often as we hauled our belongings from the rental truck to our storage unit. There are also several carts you can use in the building to haul your belongings into your unit. The only reason I am giving this 4 stars instead of 5 stars is when we moved out, we let one of the gentleman know we were leaving and asked if he'd be able to close out our account. He said yes and we were still charged for units we were not using. It was an easy fix though because we called and they were able to reverse the charges right away and get us officially closed out. Otherwise, Soldotna's storage unit services exceeded my expectations.
Sarah Birchard | Expérience générale- Évaluation :
- 5
He really makes you feel like you are his only customer. Much appreciated!
ROBYN N LANIER | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ryan fuller | Expérience générale- Évaluation :
- 5
The best storage ever ... great prices and very understanding.
CHEYENNE DIXON | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Beverly Burden | Premières impressions- Évaluation :
- 5
Thank you Kyle, Frank, and I do not know the other gentlemen's name. You have a wonderful team. It was truly appreciated!
LAURIE SCHAEFFER | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Amanda Smith | Expérience générale- Évaluation :
- 5
The attendant, Hank, was extremely helpful, courteous and knowledgeable. Good employee.
Bruce Robson | Premières impressions- Évaluation :
- 5
Kyle went above and beyond to assist me with my rental needs, highly recommended!!!
COLTER HOLLIDAY | Expérience générale- Évaluation :
- 4
cordless phones
HARVEY KNUTSEN | Expérience générale- Évaluation :
- 5
All of the guys at the Soldotna U-Haul are awesome! Always super helpful and kind. Merci
Victoria Boze | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Domingo Sanchez | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GARY KANAKIS | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SCOTT LOEHR | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeffery Weeks | Expérience générale- Évaluation :
- 5
Helpful clean and easy access
Bonnie Merlot | Expérience générale- Évaluation :
- 5
I live in Alaska and its winter the roads aren't clear, I had right at 900 miles to drive, 20 ft RWD truck I drove over a lot of mountain passes it drove great,.
Bonnie Merlot | Premières impressions- Évaluation :
- 5
Thanks
Dean Denlinger | Expérience générale- Évaluation :
- 5
The young man was so helpful and courteous. Uhaul is always professional.
Floretta McClain | Premières impressions- Évaluation :
- 5
The whole trip from Montana to alaska u haul treated me with respect and sent a new vehicle as soon as they could when the wheel bearing went out of our rig. e
Robert Bartoletti | Premières impressions- Évaluation :
- 5
Always the best!
William FETTA | Expérience générale- Évaluation :
- 4
none
JOHN FERGUSON | Expérience générale- Évaluation :
- 3
Dont sell u-haul locks at your store if your not allowed to use them on your storage lockers. So they told me that I had to buy 2 round locks if I want to rent the storage there. I was FORCED TO BUY
Monica Schmitt | Premières impressions- Évaluation :
- 5
Very friendly and helpful.
Sara Farmer | Premières impressions- Évaluation :
- 5
Excellent service all the way around! Thank you!!
Jon Gilbert | Expérience générale- Évaluation :
- 5
Great place! Went above and beyond to help me work out an issue with returning the trailer! Really appreciate it! The storage facilities are nice and clean!
jamii harrelson | Premières impressions- Évaluation :
- 5
Very helpful and courteous. Thank you for making this a good experience. After 3000+ miles on the road, we appreciated it.
Katherine Smith | Premières impressions- Évaluation :
- 1
As a result of very poor security at the Soldotna, Ak. Uhaul facility my unit was broken into and robbed. Apparently other units were also broken into. Your charac limit is too small for my comme
WILLIAM TRACY | Expérience générale- Évaluation :
- 5
Great facility!
Donald Powell | Expérience générale- Évaluation :
- 5
Through out our 9 year relationship having at one point 6 storage units We have been very pleased that our house hold things and family treasurers have been safe and warm. Thank you again.
DEBORA MEESTER | Expérience générale- Évaluation :
- 5
Very accessable storage unit.
PATRICK FAHEY | Expérience générale- Évaluation :
- 5
Kyle and his team in Soldotna did a great job. The facility is top notch and the service was excellent. Just what we needed with our recent move. Thanks a lot!
John Gumpert | Expérience générale- Évaluation :
- 5
I had the best experience here. The team was wonderful and incredibly helpful. I would recommend this location. It is amazing, so helpful, so convenient, so friendly.
bethany harrelson | Premières impressions- Évaluation :
- 4
Would rent here again
SHERRIE Barlow | Expérience générale- Évaluation :
- 5
Excellent service!
Jon Gilbert | Premières impressions- Évaluation :
- 5
I would use this service again.
tamra st.john | Expérience générale- Évaluation :
- 5
Renting our first storage unit was very easy. I had someone personally walk me through how to get in and out of our unit. Thanks so much for the help!
Jessica Kallio | Premières impressions- Évaluation :
- 3
Everything was all good!!
Charles Hankins | Expérience générale- Évaluation :
- 5
Y’all have been wonderful
BJ Reiner | Expérience générale- Évaluation :
- 5
Sales guy was very fast and efficient. Thank you
Cindy Sandhu | Premières impressions- Évaluation :
- 5
Have used storage facility off and on over the years have always felt safe with my things being there.
paul lacy | Expérience générale- Évaluation :
- 5
Very clean. Easily accessible. Great lighting. Friendly, kind and helpful staff. Good prices on moving equipment.
Virginia Pate | Expérience générale- Évaluation :
- 3
Facilities are fine but over priced compared to other Comparable options. While the staff is polite they are spread too thin which creates lines of people waiting and frustration.
Edward Kahles | Expérience générale- Évaluation :
- 5
Excellent!
Molly Davis | Expérience générale- Évaluation :
- 5
Excellent facility and staff. Always courteous and helpful.
KEVIN WASTELL | Expérience générale- Évaluation :
- 5
Staff was very nice and helpful.
Alicia Rodarte | Premières impressions- Évaluation :
- 5
I am grateful for the convenience of the storage unit, will return if need be,Thank you!
JULIANA STEPANOFF | Expérience générale- Évaluation :
- 5
Very pleasant experience. I got just what I needed and completed the transaction with ease. The store was very helpful. I would highly recommend it.
Claude Owen | Premières impressions- Évaluation :
- 5
Excellent value. Good service.
Jenny Smithwick Aley | Expérience générale- Évaluation :
- 5
Excellent fast friendly service
NUSON SMITH | Premières impressions- Évaluation :
- 5
Very polite. Very helpful with information.
John Ulen | Premières impressions- Évaluation :
- 5
The people were always friendly even when they were so busy. They need more help.
LAWRENCE LATHROP | Expérience générale- Évaluation :
- 5
Soldotna U haul is the best store on the peninsula, and I would recommend this facility to anyone. Staff are friendly, efficient and the Owner is very knowledgeable!
kay hoover | Expérience générale- Évaluation :
- 5
Wonderful experience.
Judy Peavey Derr | Expérience générale- Évaluation :
- 5
Friendly and professional.
Robert Ellsworth | Expérience générale- Évaluation :
- 5
Organized, polite and efficient staff. 5 stars!
Bill Kim | Expérience générale- Évaluation :
- 5
I have always had excellent service at this location
David Miller | Expérience générale- Évaluation :
- 5
Rented a double storage with my daughter Angie. Is clean and homey there. Like the office guys....they always helped.
VELDA LOFGREN | Expérience générale- Évaluation :
- 5
Xxx
dan reed | Expérience générale- Évaluation :
- 5
I have had storage unit for many years and when I emptied it. Everything was in the same condition as when I put it in there. Yes I will always use uhaul when needed. Merci
TERRI LEAKE | Expérience générale- Évaluation :
- 5
Staff was very friendly and helpful.
Kelly Wilkes | Réservation- Évaluation :
- 5
Had our stuff in storage for a year. No problems
josh mcdaniel | Expérience générale- Évaluation :
- 5
Great staff.
JOHN POTTER | Expérience générale- Évaluation :
- 4
Clean and well maintained. Very pleasant and helpful staff. Very professional.
bob myers | Expérience générale- Évaluation :
- 5
Great place for storage and all around services!
theresa torrence | Expérience générale- Évaluation :
- 5
Excellent place for storage units! Definitely recommend if you need clean secure storage!
GRACE SHAFFER | Expérience générale- Évaluation :
- 5
This is one of the better storage place I have ever rented from. Clean and secure.
Dan Mattson | Expérience générale- Évaluation :
- 5
I love the way everything is so organized and orderly. I also appreciate the way every employee is well trained and works as a team.
Cheryl Romatz | Expérience générale- Évaluation :
- 4
.
Edward Gonzalez | Expérience générale- Évaluation :
- 4
It was just too expensive.
Lisa Bass | Expérience générale- Évaluation :
- 4
I was impressed with Kyle Novak's problem solving and availability as a manager. I also recommended a raise for Dave who assisted in getting access to our unit.
mary tony | Expérience générale- Évaluation :
- 5
Thank you !!
Jaime Doremire | Expérience générale- Évaluation :
- 5
Excellent experience- will defineately patronize in the future and highest recommendation to anyone needing these services Thank you
matthew johnson | Expérience généraleServices supplémentaires à cet emplacement
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