Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The drop off of my 6' x 12' trailer was a little more complicated than I expected. There wasn't a lot of room left in the customer lot so I had to leave it in the self storage area. Otherwise customer service was exceptional. I will be using this location more regularly because of the exceptional services.
luke biello
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Ristuccia
Évaluation :
5
Staff was polite and time was impeccable on getting rental. Keep up the good work.
Donald Holt
Évaluation :
5
The individuals I dealt with were friendly and personable. The process was easy!
Carol Viveiros
Évaluation :
5
Le client n'a pas laissé de commentaire.
Manny NUNES
Évaluation :
5
Nothing, everything was perfect
Mike Medo
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shannon Ott
|
Expérience générale
Évaluation :
5
Customer service representative was attentive, knowledgeable and friendly. Quick service!
glenn shepardson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Corey Vitucci
Évaluation :
5
Originally reserved at another location, but the 15 foot truck was unavailable (keys in a lock box, but unable to open). Redirected to site on GAR Highway and they were helpful in setting up for a 15 foot truck. Got me to underway quickly.
Jim Frantz
Évaluation :
5
No improvement needed. There were 2 gentlemen there when I walked in and they were very courteous and assisted me with all my needs. I appreciate their help. Merci.
Rui Deoliveira
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa Richard
Évaluation :
4
Le client n'a pas laissé de commentaire.
Gary Barboza
Évaluation :
5
The guys at the service desk were great! Polite and efficient customer service!
Linda Botelho
Évaluation :
4
Le client n'a pas laissé de commentaire.
Betty Prescott
Évaluation :
5
Excellent check in and check out. Both employees that I met were conscientious, pleasant, and professional.
Nicholas Bernier
Évaluation :
4
Le client n'a pas laissé de commentaire.
DAVID ZIDE
Évaluation :
5
Le client n'a pas laissé de commentaire.
frank dasilva
Évaluation :
5
Le client n'a pas laissé de commentaire.
tom sneed
Évaluation :
5
Storage was just as good as I expected, clean and never got wet during the storms.
Anthony A Bacenet
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
john landry
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Courtney Lima
Évaluation :
5
Very pleased with the handling of my rental. The service and help attaching the trailer and tips for a safe trip.
David Pacheco
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kenneth Gracia
Évaluation :
4
Le client n'a pas laissé de commentaire.
Leslie fitzgibbon
Évaluation :
5
Le client n'a pas laissé de commentaire.
thomas gifford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara Saunders
Évaluation :
5
Fantastic service!
DAVID COMENITZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Donadio
Évaluation :
5
The whole process was quick and easy!
Kelly Ann Medina
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Rodrigues
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robin Livramento
|
Expérience générale
Évaluation :
3
Don't charge me for gas when I filled it more than what I left it with a a gas station a mile away. What a scam.
Maegan O'Sullivan
Évaluation :
5
The fellow who helped with drop off was efficient and friendly.
John Garofano
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albert McCormick
|
Expérience générale
Évaluation :
5
It was a pleasure doing business with them.
vanessa comeau
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alexander Wagner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruben Pimentel
Évaluation :
5
Craig and crew great as always
Ray Peixoto
Évaluation :
5
Le client n'a pas laissé de commentaire.
luis albert
|
Premières impressions
Évaluation :
5
Employee was extremely helpful...backed me up to trailer and connected it for me and made sure all the lights worked...overall a very enjoyable experience and would definitely use this uhaul store again in the future...
bryan normandin
Évaluation :
5
Very nice management great people
Richard Martins
Évaluation :
5
I really appreciate the amazing customer service!
toddye Anderson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Spencer Berryman
Évaluation :
4
Comments for you Uhaul---the truck I wanted was in a fender bender, and I was not notified until 2 hours before my rental, I could have used a facility closer to me if I was not able to get the pick up truck....I was left without an option and had to pay for extra miles....didn't think that was very fair...
Janseen Moniz
Évaluation :
5
All good!!!
Marie Giard
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM PACHECO
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Deborah Fleurent
|
Expérience générale
Évaluation :
4
Drop off entrance was a bit tight and full to pull in due to large u-hual trucks parked on premises.
thomas nyhuis
Évaluation :
5
Absolutely perfect!
Rafael cardenas
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOUGLAS RIOUX
|
Expérience générale
Évaluation :
5
I have to say staff at this uhaul are very nice and personable. It's clean well kept and maintained staff are always eager to help with any questions or issues that may arise.
Jermaine Mcginn
|
Expérience générale
Évaluation :
5
The truck was clean and ready for us at rental time. Rental pick-up and drop-off was easy. Couldn't have asked for a smoother experience!
Amanda Afonso
Évaluation :
3
Truck had transmission problems
Douglas Dopart
Évaluation :
5
Thank you for providing a fine storage solution during my remodel .
v/r
MW Rutkowski
michael rutkowski
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelly Barrett
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Almeida
Évaluation :
5
Le client n'a pas laissé de commentaire.
Antonio Sousa
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Veras
Évaluation :
5
Le client n'a pas laissé de commentaire.
EMMANUEL SOUSA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Veras
Évaluation :
3
Excellent service onsite. Jason was very helpful, quick and friendly when we moved in. The only difficulty I had was with their call center. Very very long waits and it seems not possible to actually reach someone at the storage location office.
Ann Sanford-karp
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mat Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Galeone
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra Cronauer-Mitra
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jason Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOUGLAS RIOUX
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Potter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark DeSousa
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Fleurent
|
Premières impressions
Évaluation :
4
Everyone was very helpful. Very smooth operation.
David Unger
Évaluation :
1
Simple, easy and no hassle. Perfect job!
David Williams
|
Expérience générale
Évaluation :
5
Trailer is every Old
Pedro Silva
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Talbot
Évaluation :
5
Pickup and drop off were handled promptly and professionally. Vehicle was clean and performed well.
david cabral
Évaluation :
5
Ty have a very enjoyable experience
DOUGLAS RIOUX
Évaluation :
5
Le client n'a pas laissé de commentaire.
Delphine Ferreira
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Andrade
Évaluation :
5
Had just what I needed at a great price.
darrin smith
Évaluation :
5
I have another uhaul storage unit in another location and combined everything all in one unit ...I do recommend your storage facility to people and I do appreciate the cleanliness and secure access to my belongings thank you Uhaul at 600 grand army hwy Swansea ma
graciana silva
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul Cronan
Évaluation :
4
Le client n'a pas laissé de commentaire.
Louie Oliveria
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vincent Calio
Évaluation :
5
Got the job done with no bullshit. Great job guys.
Damien Santos
Évaluation :
3
Le client n'a pas laissé de commentaire.
MEHTAB AKHTAR
Évaluation :
4
Sorry trailer was great but had many rust particles left over from previous rental, other than that great rental.
Ozzie Caldeira
Évaluation :
5
Fantastic team work if employees on both pick up and drop off - really helpful and friendly staff
Thanks for making it a great experience
mark canha
Évaluation :
5
GPS DIRECTIONS TO SEARS LANE NO ACCESS
John Cady
Évaluation :
3
Make sure rental is clean. Our rental was full of animal hair and smelled like urine. It clearly was detailed.
Geogre santos
Évaluation :
3
Every six months you raise the prices!! When I went to cancel the rental there was no worker on the property. Door was open, no one was there. When he finally showed up he was rude. The prior employees/manager were wonderful
MARIA Holmes
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
ROBERT LECOMTE
Évaluation :
5
Le client n'a pas laissé de commentaire.
william peckham
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Elmasian
Évaluation :
5
Le client n'a pas laissé de commentaire.
john Monterio
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WINSTON HENDRICK
|
Expérience générale
Évaluation :
2
Gate always broke , water came and ruined some of my stuff
Mike Fletcher
|
Expérience générale
Évaluation :
5
Rented several times at Swansea location without any issues.
damian mello
Évaluation :
4
Le client n'a pas laissé de commentaire.
marie martinez
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOHN COOK
Évaluation :
5
fine
Craig Bird
Évaluation :
5
We opted out of our agreement five months early and we asked them to clean out the items that was left in the storage they did that without charge they’re very helpful and give us a refund on the rest of our year would recommend them to everyone they were very nice and very helpful
Arthur Arruda
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
james cortes
Évaluation :
4
Business was closed but the lot attendant was friendly.
Robert Valley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Lajoie
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pupline camara
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Marley
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT AUBIN
Évaluation :
5
Great service!! Always friendly and goes the extra mile !
Sharon Nahas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Leite
Évaluation :
5
Le client n'a pas laissé de commentaire.
Del Thurston
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carmen DeGeorge
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carmen Degeorge
Évaluation :
5
Le client n'a pas laissé de commentaire.
peter braeunig
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lenneth Albaneise
Évaluation :
5
Le client n'a pas laissé de commentaire.
Craig Bird
Évaluation :
2
Upon arriving for our 630 rental, the door was locked at 640. I had called earlier in the day to state we may run a couple minutes behind due to myself being at work later. I was told the location closed at 7 so it was no issue. My husband arrived at 640 and a man approached the door stating we no longer had a reservation because we were late. I explained that I had called and the man stated he had "places to be" and could not let us in. I told him the location closes at 7 and we should be accommodated. He then proceeded to ask me what I do for a living and that I do not understand that he has other priorities. Will not be renting from this location going forward. This kind of put us off from wanting to use UHaul again in the future
Hannah Mavel
Évaluation :
5
Someone came out immediately when I drove up, greeted me, asked if everything went well, and printed a receipt. A very good customer experience!
David Cozzens
Évaluation :
2
Unit was smaller than anticipated and not easily accessible
julie ramos-gagliardi
|
Online Move In
Évaluation :
5
Very easy process.
James Lawton
Évaluation :
5
Nothing everything was perfect. I was in and out and on the road in no time.
Adam Wells
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pedro Rovles
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Bedard
Évaluation :
5
Excellent help and workers very courteous
Daniel Andrade
Évaluation :
5
The staff was great in insuring we got the right size truck for the job. They did all they could to make the experience successful.
Frank Picciotti
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Daigle
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
ashley diaz
|
Premières impressions
Évaluation :
5
The staff and owner have excellent customer service, very accommodating and the location was very convenient right off of 195. Thank you, Bill
William Scrabak
|
Expérience générale
Évaluation :
5
Staff was very friendly
marcelina woodley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT AMARAL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robin Livramento
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEREKR GRATTO
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEREKR GRATTO
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL OBLATORE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
denise mello
|
Expérience générale
Évaluation :
3
Would be excellent , had to take some points away for the mold issues, other than that , your staff and set up is the best around
brandon rose
|
Expérience générale
Évaluation :
5
Jason was very helpful and friendly.
Ann Sanford-karp
|
Premières impressions
Évaluation :
4
Facility was clean and easy accessible. Only issue is locks on overhead doors are hard to open or close with arthritic hands.
Joseph Brum
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
teresinaha santos
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
STEVEN WAJDA
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marie Seitz
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paula & Nelson Costa
|
Expérience générale
Évaluation :
1
The condition of both units I rent is terrible, especially for the price. For the most recent unit there is a large gap in the siding that exposes the unit to the elements. The door is bent and difficult to operate and lock. The other unit I rent is also falling apart and it smells like rodent.
Karen Brooks
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Gebski
|
Expérience générale
Évaluation :
4
Easy fast and convenient
Adam Miranda
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAIME LAMOUREAUX
|
Expérience générale
Évaluation :
5
They were able to accommodate the needs of my storage for auto. Very quick sign up and payment process.
Lee Slater
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ronald Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pauline Lachance
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
DEBORAH LEPAGE
|
Expérience générale
Évaluation :
5
Very decent accommodations. Pleasure doing business.
andrew brisbon
|
Expérience générale
Évaluation :
3
To slow. One employee several customers
AUNDRA GILLYOURD
|
Premières impressions
Évaluation :
3
I spent $72 in buckets of DryAir over the 5 months. It's an outdoor facility, so "clean" is relevant to the circumstances. Also depends on how long you plan to stay. Mine went longer than expected. For $20 more, moved to a climate controlled facility for the long term.
janis quick
|
Expérience générale
Évaluation :
5
The team was amazing and friendly. The general manager Craig Bird was fabulous and very helpful. Great all around.
Ron Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Campbell
|
Online Move In
Évaluation :
5
Detailed and efficient transaction. Thanks!
Malcolm McFarland
|
Premières impressions
Évaluation :
5
Great service, very honest warning about storage during the summer months.
David Cozzens
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Brum
|
Premières impressions
Évaluation :
5
Staff were very helpful and pleasant.
JOSEPH CHRETIEN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donna Twaits
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFER LILLEY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Matthew Mendes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
kevin white
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LORRAINE WILLIAMS
|
Premières impressions
Évaluation :
5
Very friendly and professional personnel
Joseph Chretien
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
angelo borges
|
Expérience générale
Évaluation :
5
The unit I chose with the 1 (800) was too small and I had no idea it was only 2 floors which meant we'd be moving thing by climbing a flight of stairs. Every storage unit I've used always had more than just 2 floors so not knowing til I showed up was kind of disappointing but the men were very sweet and understanding and very accommodating. Merci
NOELLE CROSBY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
NOELLE CROSBY
|
Premières impressions
Évaluation :
5
This was like luxury compare to the one in Fall River I’m still waiting for a call back can’t wait to get my stuff out of the other one .Swansea is so convienient and they were so organized thank you after the day I had it sure made me have some relief of some of my stresses
Lori A Gildea
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrica Shaker
|
Expérience générale
Évaluation :
5
Secure unit, friendly and helpful staff, great location, couldn't ask for a better storage facility!
dennis lima
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
douglas henderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peter Lheureux
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
domingo ruiz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Reis
|
Premières impressions
Évaluation :
5
Very good
Maria Valverde
|
Premières impressions
Évaluation :
5
JAY CARREIRO was the only worker in the office when I stopped in. He was very busy with people and phone calls but handled everyone in a professional manner and everyone seemed happy with his service. Jay was polite and knowledgeable and I believe he is an asset to the company.
denise mello
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Wall
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jasimine taylor
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
emily miranda
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sharon Dagen
|
Premières impressions
Évaluation :
5
This facility was clean organized and very useful staff friendly and polite and the unit affordable compared to others in the area would utilize again
Kimberly O'Donoghue
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jason garcia
|
Premières impressions
Évaluation :
5
Un service à la clientèle de qualité. Safe and clean facility. I had my motorcycle stored there for 5 years and never had one problem. The entire complex is well lit and multiple security cameras. Thank you for the professional service over the years!!!
JASON ALLISON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MANUEL NUNES
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather Germain
|
Online Move In
Évaluation :
3
I had a bad experience with being rented a UBox when I requested a storage space. I was told it would remain on site so it wasn't a big deal until the manager up and moved the Ubox to another town, my computer and musical equipment was unsecured and bounced and slammed around, damaging my PC monitor. They did work with me to get a storage space, brought my stuff back. Moves are stressful enough this was just a nightmare experience that could have been avoided if not for a stubborn decision from the manager to move a rented UBox without my consent!
Jonas Dalton
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beth Lacroix
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis Resendes
|
Expérience générale
Évaluation :
5
awsome staff , nice unit , nice experience, thank you
RICHARD CARLSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jahanah Mohamed
|
Online Move In
Évaluation :
4
Telephone communication could be improved. Calling and being transferred to a main Uhaul number is not helpful.
Pierre Burgers
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Snelgrove
|
Expérience générale
Évaluation :
4
Will use again if needed
Michael Medeiros
|
Expérience générale
Évaluation :
5
I have been very pleased with u-haul in Swansea
On a.couple of occasions I needed information and advice re moving and the willingness a d courteous manners of all the workers there made me they were very interested in helping
I'm.anh way they could
This also includes Joe who recently retired
Thank you.... Susan
Susan Dumais
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dianne Johnson
|
Online Move In
Évaluation :
5
Excellent experience. Staff is great, everything superb well lit, clean, well maintained, bathroom exemplary. ---except for that entrance card reader. The thing is unreliable. It sometimes takes scores of swipes to get in. I see other people struggling with it too. Really should be replaced/repaired or upgraded.
Willard Kalif
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Leroyer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RONALD GAGNON
|
Premières impressions
Évaluation :
5
Very helpful, and kind
julie witsen
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
MARCO CORREIA
|
Expérience générale
Évaluation :
5
These guys are always helpful and pleasant will use again for future needs 5 stars
Todd Desjardins
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Ott
|
Expérience générale
Évaluation :
5
Uhaul has always been my go to place when I'm in need of a storage place.
RICHARD A BRODEUR
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Valcourt
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Graham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARSHALL TAITZ
|
Expérience générale
Évaluation :
2
cost of space was expensive for that small size. did not like the increase of rate for my storage. did not like that I could not access my unit after 10pm, unless I paid more. seems like I was being nickeled and dimed for what I deem as basic access and customer service features for my rental space, for an already overcharged amount of space. staff was always pleasant and professional.
pierre salomon
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Armanda Demelo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carol Greeman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOSEPH TAYLOR
|
Expérience générale
Évaluation :
5
Great facility and people. Rented for almost 2 years.
Robert Mcelroy
|
Expérience générale
Évaluation :
5
so far my first day was good Jay who showed me to my unit was very helpful and kind this was my first time ever renting a unit and I had a lot of questions that he answered very patiently
Kimberly O'Donoghue
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Martin
|
Expérience générale
Évaluation :
5
A fast and efficient process, also reserved a truck, was excellent experience overall.
Linda Modiste
|
Online Move In
Évaluation :
5
The staff at U-Haul was Friendly and helpful Thank you
ROBERT MAHER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID WILLIAMS
|
Premières impressions
Évaluation :
4
When I arrived at the facility I had gone into the office with a quick question and I saw the Uhaul employee having a disagreement with a customer. The customer was extremely rude and refused to have an understanding conversation. I just wanted to state that this employee kept calm the entire time. He was polite and rational the whole time, even when the customer was getting pretty loud with him. I was very impressed with how he handled the situation and I'm glad I witnessed it so that I could give this feedback. I did not get the employees name but he was fantastic and deserves the highest praise.
Taiylor Medina
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicolas Favreau
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michelle Lima
|
Expérience générale
Évaluation :
5
Very convenient location. Friendly and helpful staff. Merci.
Greg Sethares
|
Expérience générale
Évaluation :
5
The staff is really friendly and helpful.
rosa porto
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peter Brown
|
Expérience générale
Évaluation :
5
No street level climate control
JUDITH K DAVIS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Amaral
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy cordeiro
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kathryn McMahon
|
Expérience générale
Évaluation :
4
Very good
Matthew Curley
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danilo Espinal
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Doreen Beck
|
Expérience générale
Évaluation :
5
It was ridiculously easy. Too easy in fact. Make it a challenge! Just kidding. I would like to say the person at the front desk was very helpful at the Uhaul I went to. He even walked with me to show me my storage unit and gave me the lay of the land. Made everything clear on where I should bring my car around too without me having to ask. Felt like he put himself in my shoes and knew what questions I would have before I could ask them. I liked that a lot. Definitely will be my place to store stuff in the future. I just regret not remembering his name. Merci encore!
Tenjing Sherpalama
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michelle Lima
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Theis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Redding
|
Expérience générale
Évaluation :
2
I had a customer representative that was fairly grumpy and I felt more like an inconvenience rather than a customer. He did help overall but it was met with initial resistance. I wanted to drop off my UHaul at the Swansea location instead of the Twiggs location after I had just emptied my truck into my storage container and he told me I should adhere to my original reservation. I called Twiggs in Warren, RI and she was lovely and said it shouldn't be a problem to drop off my Uhaul at that Uhaul location. She initiated the change in reservation that allowed me to drop off my Uhaul. She was very helpful! He did overall help and take a truck but I felt as though I was inconveniencing him. He also wore his mask around his neck the whole time.
Bella Curry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
gary costa
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
robin fox
|
Premières impressions
Évaluation :
5
This is my first time renting a storage unit. The process was so quick and easy, and the staff is amazing! Office is extremely clean as is the outside property and the unit itself. Fortement recommandé!
Nichole KITCHEN
|
Premières impressions
Évaluation :
5
Always helpful at this location. I use this every year to store an automobile during winter months. Always really clean and well kept and secured.
Lee Slater
|
Expérience générale
Évaluation :
5
John and other employees were kind and helpful. I thank them very much.
Katherine Ekiert
|
Expérience générale
Évaluation :
5
The staff is very friendly and helpful.
Christine Griffith
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bob Pojoe
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
matthew hamm
|
Expérience générale
Évaluation :
5
Manger Mr Joe the Best
George Bird
|
Expérience générale
Évaluation :
5
Joe does an excellent job keeping the facility on great shape and doing a possible to help everyone out.
Jeffrey Mello
|
Expérience générale
Évaluation :
5
Awesome
Fred makuch
|
Expérience générale
Évaluation :
1
Extremely difficult just to obtain my reservation, no elevator for the second floor and I was not made aware of this. I'm disabled physically. Unit was supposed to be temperature controlled and it was
Ashley Conrad
|
Expérience générale
Évaluation :
2
This was the horriable expierence.the truck had technical issues and after contacting customer service who are useless I broke down on hey and all my belongings put into storage me stranded without an
melissa decarlo
|
Expérience générale
Évaluation :
4
Need more staff on to many customers for one staff member.
Christine Lacera
|
Premières impressions
Évaluation :
5
Joe was very helpful and professional.
Rita Faria
|
Premières impressions
Évaluation :
5
Everyone was very nice and helpful for our short term rental. Highly recommend
Lisa Renovato
|
Expérience générale
Évaluation :
5
Always clean and safe, will definitely use your facility again when needed.
DONELE MONTE
|
Expérience générale
Évaluation :
1
Our 2nd RV storage season and our last. Our space was always blocked with Uhaul vehicles upon our return. Last straw was when we were blamed for damage caused by Uhaul trucks taking our space.
Elizabeth Ripa
|
Expérience générale
Évaluation :
5
Staff was excellent, always willing to help.
HOWARD BONNER
|
Expérience générale
Évaluation :
5
Very accommodating staff.
Thx
Victor Kasica
|
Expérience générale
Évaluation :
5
Thank you for everything .
David gianunzio
|
Expérience générale
Évaluation :
5
Needed a U-Haul within the same day was able to get it and dropped it off the next day
Richard Almeida
|
Premières impressions
Évaluation :
5
Great Service from the staff!
David Horton
|
Expérience générale
Évaluation :
4
i was using the out side storage for an RV and was very pleased with the location
tom oconnell
|
Expérience générale
Évaluation :
5
I was very pleased with this u-haul
jennifer silva
|
Expérience générale
Évaluation :
5
Very good
taylor massie
|
Expérience générale
Évaluation :
5
This my first time using a storage facility. I am very pleased with the way everything went.
Antonio Borges
|
Expérience générale
Évaluation :
3
The average rating is due to the fact that the slide card system never worked to open the gate, so had to go inside to ask to open the gate every time?? no effort was made to correct when asked.
James Kerr
|
Expérience générale
Évaluation :
5
Worth the money
Tomas Kiley
|
Expérience générale
Évaluation :
5
It met all expectations
Janis Roehr
|
Expérience générale
Évaluation :
5
I would go back without a thought.
KEVIN KEITH
|
Expérience générale
Évaluation :
5
I will rent from here again
ANTHONY CALCI
|
Expérience générale
Évaluation :
4
My only complaint would be the late fee that I was charged. I did not receive a bill for the month of February.
christine griffith
|
Expérience générale
Évaluation :
3
The website and uhaul call center stated the units were drive up. However the flames are two narrow to get a uhaul moving truck into some areas.
andrew jeter
|
Expérience générale
Évaluation :
5
This was my first time using a storage with UHaul and I was very pleased with the service and the staff was always helpful
todd sylvester
|
Expérience générale
Évaluation :
3
I was waiting for a representative at the store, the representative took a call first instead of saying the person on the phone to wait.I was first there, before the call. WRONG
Karina perona
|
Expérience générale
Évaluation :
5
Joe, and his team are fantastic. It's the little things - like helping connect my trailer and showing me how to twist the chains because it becomes shorter and will not drag on the road. Thanks guys.
Derek Shea
|
Expérience générale
Évaluation :
5
Great place.
MARGARET STAFURSKY
|
Expérience générale
Évaluation :
3
Although everything above well correct, when I went to retrieve my property after 6 months, (April-October) most of my larger furniture was covered in mold. Very unfortunate.
Bryan Custadio
|
Expérience générale
Évaluation :
5
Everything was perfect
BOB ANDERSON
|
Expérience générale
Évaluation :
5
Joe has been friendly, helpful, and professional over the years. I have appreciated the clean and secure space for off season storage of my cars.
MERIDETH EKWALL
|
Expérience générale
Évaluation :
5
The facilities were in great shape and clean. Staff was friendly
STEPHANIE NOWICKI
|
Expérience générale
Évaluation :
5
Super convenient
Gail Souza
|
Expérience générale
Évaluation :
5
Great service great people
RICHARD RODRIGUES
|
Expérience générale
Évaluation :
1
Uhaul said I had a free month, but did not honor it. After renting the unit, the manager said abruptly "no free units". I had a truck full of stuff and had to take it. Would have chose a closer place
James Pauly
|
Expérience générale
Évaluation :
5
If my financial status didn't change, I never would have left. Completely satisfied.
MICHAEL GAGNE
|
Expérience générale
Évaluation :
5
Great safe place for my RV
Manager terrific
Brian Solotke
|
Expérience générale
Évaluation :
5
The manager, Joe and his staff are helpful and courteous. I will definitely use their services next winter.
DAVID OTT
|
Expérience générale
Évaluation :
5
Joe was amazing.
PAWTUCKET PAWNBROKERS 2
|
Expérience générale
Évaluation :
4
Perfect
Michael Simpson
|
Expérience générale
Évaluation :
5
Thank you so much guys! Have a great summer if I don't see you
Daniel Pannoni
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.