Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very unprofessional staff working here the lady at the front constantly argued with customers. The boy working front is very dry and acts like he doesn't know anything. They don't know how to talk to people and the U-Haul's are not up to par. I will never come to this location again.
Leah Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phillip Johnson
Évaluation :
4
No comment
Kimberly Hardy
Évaluation :
1
The staff was bad mouthing the genral manager Keith because he didn't know how to do my job he was asking me questions like am I married omg never never will I referre someone here to this company the worst experience iv ever had with a company
sherri lamkin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
joshua sullivan
Évaluation :
1
Bad employees.....
sherri lamkin
Évaluation :
5
The service was very professional and convenient. Will recommend this location to family and friends. Customer service was great!
Marsha Bolden
Évaluation :
5
Keith and all the staff are always so funny and pleasant. I've rented uhauls here for years
VaTyna Gray
|
Expérience générale
Évaluation :
3
Over priced
omar james
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jametta Mance
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
deborah adams
Évaluation :
5
Always treated well at this location.
Arthur Marshall
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve Vivian
Évaluation :
4
The person helping me was professional. However when I walked in no one was in the building. I could have broke into the cash register lol. But no seriously when he finally came in he did an amazing job. The truck was dirty though I will say. Maybe hire another person to clean the trucks? Idk
KUWAN LAMONT PAYNE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Geraldyn Copeland
Évaluation :
1
Le client n'a pas laissé de commentaire.
David Smoger
Évaluation :
4
Le client n'a pas laissé de commentaire.
corey hansen
Évaluation :
5
The staff is always very professional and friendly. I visit this location often for propane refills and when we need to rent a trailer like this time. I have seen them keep their professional attitude even when dealing with extremely rude people. I would give them 10000 stars if I could!
Amanda Narbut
Évaluation :
2
This was my first time visiting this location and when walking up to the counter, I had to ask the employee was he available. He was just sitting there looking, I'm also confused how I was charged a $20 fee I inspected the truck myself and it was returned before after hours 5:15.
Alecia Bradley
Évaluation :
5
Le client n'a pas laissé de commentaire.
OTTIES WOODS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kostantinos Batsikouras
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Williams
Évaluation :
5
The customer service, hospitality, and professionalism my Kenneth Love was commendable. I was very very pleased with his services.
Aldeana Goodspeed
|
Expérience générale
Évaluation :
3
The representative helping me upon equipment return had the worse attitude. She snapped on me. I waited patiently and she was acting as if i was rude i barely said anything but i was checking the equipment back in. She stated it wasnt her fault the manager was slow and she. Was helping someone else. I was confused by the statement and replied that i didnt say anything she shoved the money in my hand and told me to leave
KARISSA MASON
Évaluation :
1
The workers need better help wit there job
Charlisa Bason
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyronne Kemp
Évaluation :
5
Le client n'a pas laissé de commentaire.
QUASHEENAMONET WEAKS
Évaluation :
1
The service was ghetto and the employees were very rude and unprofessional. The truck was not maintained correctly and left on fumes.
Crystal Myers
Évaluation :
4
Le client n'a pas laissé de commentaire.
charles boney
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kostantinos Batsikouras
|
Premières impressions
Évaluation :
5
Great customer service. Very nice.
Kenneth Moore
Évaluation :
3
Le client n'a pas laissé de commentaire.
gary Mcjennett
|
Expérience générale
Évaluation :
5
Very professional and Friendly Staff!
OTTIES WOODS
|
Premières impressions
Évaluation :
5
This location was the best. After going to a previous location and being told "We don't have a truck" despite me having a reservation for one, I came to this Groesbeck location and the gentleman working was so nice and patient and helpful! I was so grateful after the unprofessionalism at the previous location I had booked at. Merci.
STEFANIE JUNE FLANCHER
Évaluation :
5
UHAUL crew is very professional and pleasant and knowledgeable about the business!
OTTIES WOODS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan Nanry
Évaluation :
5
Le client n'a pas laissé de commentaire.
Earnest Johnson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher Johnson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Marilyn Stanley
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daniel Moua
Évaluation :
1
Le client n'a pas laissé de commentaire.
cherelle jennings
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Williamraymond-J Mosley
Évaluation :
1
Le client n'a pas laissé de commentaire.
Syetta hicks
Évaluation :
5
Le client n'a pas laissé de commentaire.
Travis Roberts
Évaluation :
2
The wait time to pick up and drop off was crazy so if you have something to do after moving the wait time maybe a problem but if the young man had more help because it was only two man and than the 1 guy was off work for the day and the other guy was alone but other than that good
Keyana Mcguire
Évaluation :
5
I was in and out. Keith was very pleasant and helpful
NARESSA ANN PERRY
Évaluation :
1
Manager called me and was yelling at the top of her lungs about me returning a truck that I had returned the same day
Evelyn Scott
Évaluation :
5
Very professional and great customer service
Lenee Cheatom
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine Edwards
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert WOJTYLO
Évaluation :
3
Clean on the inside cab compartment of your newer vans the outside was dusty and the bed of the van was dusty and it's almost 200+ dollars gust to go to bad axe Michigan an back really shitty dealers it's says $19,99. A day I can see maybe $100 dollars but no more thin $150. plus having to fill the gas tank back up to full… gasoline is expensive nowadays
Anthony Blue
Évaluation :
5
Keith was very helpful, I appreciate all that he did to help me with my move.
robert WOJTYLO
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Little
Évaluation :
5
Le client n'a pas laissé de commentaire.
Babar Rahman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elbert Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
kenneth gregorowicz
|
Premières impressions
Évaluation :
5
Everything went smoothly
Jamesglenn Little
Évaluation :
4
All was good except driving that 15 footer was a experience. Not very responsive and sluggish.
Scot Hershman
Évaluation :
5
customer service was amazing, turning in was not the best. wasn't aware i needed photos of the vehicle. some were needed inside and it was too late (already placed keys in lockbox)
Beverly Pryor
Évaluation :
5
The Van isn't fit for the road. The driver door sensor is broken.
Zahirul Islam
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAUL EDWARD
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Bunch
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martha Hernandez
Évaluation :
5
Improving in having deposit monies expeditiously put back in costumers account.
Kimberly Taylor
Évaluation :
5
ONE OF THE BEST UHAUL PLACE I'VE EVER RENT FROM
Jeffrey Seals
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Dubs
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tonya Johnson
Évaluation :
5
Thanks for the help ⚖️
marcus johnson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jayvon Dale
Évaluation :
3
Le client n'a pas laissé de commentaire.
rick kalinski
Évaluation :
5
The man who helped me was great putting the trailer on and taking it off!
Donald Grace
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA MARIE HEISE
|
Online Move In
Évaluation :
5
Very friendly and most helpful staff!
Deb Spehar
Évaluation :
2
I waited 20 minutes in line and there was one person at the register in front of me. Three employees were standing around one was a manager. They were friendly yes but I probably wouldn't rent a U-Haul from here again because of the way I had an appointment at one, and I really didn't get checked until 130.
Alexia Creswell
Évaluation :
1
Le client n'a pas laissé de commentaire.
Wissam Kinaya
Évaluation :
3
The staff was rude and when I wasn’t quite sure how to check out on line the young man was very sarcastic will not be renting from this location again
danetta olive
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raquel Henderson
Évaluation :
4
Service was slow, just not enough people working.
PATRICK ROBERT WARREN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Schoenherr
Évaluation :
1
Staff (Young Lady) in front wasn’t very friendly short and Rude didn’t smile one time didn’t answer any questions I asked her…
KARINMA NICOLE PROPHET
Évaluation :
4
I would expect a discount after getting sent to three different locations to finally get a truck.once I got the truck then the location had its gate locked so I couldn't get out till the facility opened. In addition, I ran to two more places to get the moving blankets that I had requested. Very poor service. I also sat on the phone for 54 min before Jeff from traffic finally answered my call.
Kevin Baune
Évaluation :
5
The store is clean and organized,the young lady at the desk, was very friendly and informative.Overall exception at ease experience.I would definitely highly recommend.
Raquel Henderson
Évaluation :
5
The staff was amazing and their customer service was wonderful. The lady gave me a good deal on a truck and when I needed to change my return time on the truck rental, another lady at the front desk was more than happy to help.
Bianca Mack
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurie Stoner-Jemison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Valerie Craig
Évaluation :
4
Le client n'a pas laissé de commentaire.
Trinita Huggins
Évaluation :
5
Service here was excellent. I've rented u-hauls before at other locations and it wasn't bad but nothing write home about. I'm surprised how easy and helpful this crew made it. Especially since, anytime I'm moving, probably chaos is going on in my life. Kudos, I'm seriously appreciative (can't even believe I'm saying that).
Les Guessing
Évaluation :
5
Le client n'a pas laissé de commentaire.
christina martin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erin Jones
Évaluation :
2
very nasty customer service
Antwaine Dunbar
Évaluation :
5
The young that assisted was GREAT. I think her name was Kim or Tracie 5star the survey will not allow me to select my answers
roney glenn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nekos Ross
Évaluation :
3
Le client n'a pas laissé de commentaire.
Brian Sherman
Évaluation :
5
Just keep doing a good job
Kelvin Green
Évaluation :
4
Le client n'a pas laissé de commentaire.
barbara moore
|
Expérience générale
Évaluation :
5
The guy that the hookup on trailers is great he iS always on top of his game you pull up he gets you out quickly
SHAWN DALE
Évaluation :
2
More accessible for disabled and handicapped is needed at this location.
Henry Liu
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamkia Felton
Évaluation :
5
Very good
leeola fitzgerald
Évaluation :
5
Very happy with my truck rental, I definitely will return to this location. The 10 foot truck worked out great, just the right size.
Kim Kippert
Évaluation :
4
Make sure that the vehicles are not leaking when it rains wetting my items
Jonathon Collis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnise Greene
Évaluation :
2
The lady at the front desk made it very apparent she didn't want to be there. I know it Sunday but rolling your eyes and dismissive gestures don't go hand in hand with customer service. I should not feel like I'm bothering you, it's your job. If you don't like it just go work somewhere else, you're not doing me a favor. I made a reservation at one location and then was told my truck was "up the street". When I went to check in via the app the location service was saying that I'm not at the correct location. I don't need to hear that it's because nobody was there, your app made me drive back to the original location to check in. This is not my first time renting with U-Haul and when 10 minute experience changes to 45 minutes it's problematic and when I politely go back and ask for help don't act like I'm bothering you or get a job at a warehouse so you don't have to deal with clients face to face. At least try to match your clients energy because I was very polite despite your lack of professionalism.
KRZYSZTOF WDOWIAK
Évaluation :
3
Le client n'a pas laissé de commentaire.
Lynette Purse
Évaluation :
4
Le client n'a pas laissé de commentaire.
nina washington
|
Expérience générale
Évaluation :
5
Very professional
malchi Marsh
|
Expérience générale
Évaluation :
2
The employees smoke weed while on the job and didn't hook up the equipment fully, there were other issues with billing that still have not been corrected. There was very little help after reporting issues to the GM and President. The smoking worker was still making comments while the GM was in the store but said nothing to her about her action. The comments being made was because she was turned in for smoking on the job but as we seen her and the other person are still working there until something happens.
Renee McNeil
Évaluation :
3
Le client n'a pas laissé de commentaire.
Larisa Washington
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
mellisa shaw
Évaluation :
2
98 % chance I’ll never rent from this location or any other again I’m also waiting for my $20 inconvenience fee thanks
Arthur Courtemanche
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie Godbold
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NATALEE PEARLINE HILL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lolita Bell
Évaluation :
5
Ms Tamara Bates was fabulous she help me so much. Beautiful personality. We need more people like her in retail. I work in retail so game recognizes games. Excellent Thank you so much.
Orlando Wysinger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SYLVIA moore
Évaluation :
4
Have other equipment in the truck such as dollies and furniture pads.
Sylvia Mitchell
Évaluation :
5
Le client n'a pas laissé de commentaire.
Duane Stanley
Évaluation :
5
Tamara was wonderful and very helpful
mark Steiner
|
Premières impressions
Évaluation :
5
The people there was even nice and assisted me really fast and answered all questions and even offered different things that I didn't even know that you had.
Valerie Dodson
Évaluation :
5
Tamarra Bates and her team was great!!! They took care of everybody including me! Spotlight on them!!!
Matthew George
Évaluation :
5
More people working inside the store. Was waiting for a long time to be helped
jasmine rayford
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willie Godbold
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andre Moore
Évaluation :
2
The computer system was down multiple times I cleaned out my storage and a month later they're asking me for storage fees when I no longer have a storage
KATHLEEN BUTLER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos Carter
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Sheldon Douglas
|
Expérience générale
Évaluation :
5
They were very professional and pleasant.
Crystal Thomas
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Samuel Curcuru
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruby Winford
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
shakita carr
|
Premières impressions
Évaluation :
5
This U-haul storage facility it great! It's well lit , clean, drive upable, gated and has 24 hour access with a keycard or code. Which is great for someone like me who easily misplace things. The actual U-haul store is well stocked with boxes (and they have free ones!!!), tape and locks with codes which again is great for someone like me who misplace things or forget things like tape or boxes or what not. The staff… They are all amazing! I have yet to come in there and not be greeted with a pleasant reception. They are all very helpful and explain things nicely. I've been in there when a customer was rude. The issue was clearly the customers fault, but the customer didn't care and was fussing and the staff calmly explained and still assisted the customer so well that I commended the staff once the customer transaction was over. Oh yeah and the restrooms… first of all they have them!!! But most importantly they are always clean and stocked! Thanks
Nataki Mckinnon
|
Expérience générale
Évaluation :
5
Ms. Tamarra Bates made the experience top notch. While the app was inconvenient, problematic, and extremely frustrating, Ms. Bates was the exact opposite. She was professional, understanding and was able to problem solve my issues. I cannot say enough wonderful things about how she handled my situation. She is an outstanding human and manager. Thank you, Ms. Bates! O. Marang
orehemetse marang
|
Online Move In
Évaluation :
4
Personnel needs to be better at customer service
LOZANO SMITH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rashard Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jalisa peterson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Artis Evans
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
erricka mayfield
|
Expérience générale
Évaluation :
3
S.O.
tangor pruiett
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
SCHINETRIA SPEARMAN
|
Expérience générale
Évaluation :
5
The staff was very understanding and helpful.
veronica coleman-Kawa
|
Expérience générale
Évaluation :
1
This uhaul clerk held us hostage by refusing to tell us how to open the gate or opening it for us. The video will show me, a 55 year old women crawling under the gate to ask repeatedly to be let out. Luckily, I'm a Christian or I would sue the pants off of you and file criminal charges for holding me against my will. My grandchildren. Ans daughter will testify to that as well as the video. Merci.
amy guigneaux
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONTA TILL
|
Expérience générale
Évaluation :
2
There was suppose to a lock in the unit when I arrived after hours and it wasn't. I had to leave my things unprotected overnight. At this time I can't tell if anything is missing.
Carlos Carter
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARZELL WALK
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
KATHLEEN BUTLER
|
Premières impressions
Évaluation :
4
First time using a storage unit all went well
jammarrae summerour
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Deshonda Davis
|
Expérience générale
Évaluation :
2
They have ridiculous fees for little things. For instance, they said they would charge 15 dollars per item I threw in the dumpster. Your stupid autopay feature overdrafted my account twice. Other than that. Pretty average experience over all.
kyle lay
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Lockett
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
JOSEPH LESTER SMITH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Duncan
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
LARONNIE MALLEN RIPPY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
GERTRUDE BURNSIDE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shadira winston
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Meyonda Greene
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jasmine Micou
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
darlene walker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
corine smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Mccoy-fisher
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darmon Shaw
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Courtneye Butts
|
Expérience générale
Évaluation :
5
The hours were good and the staff was knowledgeable and friendly.
Darius REEDER
|
Expérience générale
Évaluation :
5
I was very happy with the services.
Karen Weatherby
|
Expérience générale
Évaluation :
5
S.O.
Keith Childress
|
Premières impressions
Évaluation :
5
The manager Tamera is on point and should get a raise! She's very helpful and thorough.
Tina Kavanaugh
|
Expérience générale
Évaluation :
5
The mice problem is extremely bad they ate threw a lot of the boxes and left feces in the boxes with beds but other then that service was good especially the ladies in the office they where friendly and helpful
Kaylyn Calhoune
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darius REEDER
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tierra Mills
|
Expérience générale
Évaluation :
5
When ever I go to this uhaul facility they are all very respectful an patient with me an my family. We had a extra charger on are credit card right then an there of course we were like not calm!! But not rude or ignorant either we called Uhaul an spoke to Mrs Tam the manger an she helped us understand the charges an how the company not her facility made a mistake. She told us what to do an 3 day later the money was put back on our card!! Thank you Mrs Tam an your staff for always being kind an helpful! I WAS ALWAYS TAUGHT ITS NOT WHAT YOU SAY ITS HOW YOU SAY IT!! Miss YPS
YVONNE PINCKNEY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shawne Barr
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Daraun Boyd
|
Expérience générale
Évaluation :
5
Staff was knowledgeable and very pleasant.
Florea Sutton
|
Expérience générale
Évaluation :
5
I have becoming to Uhaul for years! Miss Tam as a manger has always had patience when dealing with a lot of customers she can be so overwhelmed at time but she never let it interrupt her professionalism at all!! Every time I went in there it was always a lot of people an she tries to takes her time with every single person an that's hard if she the only one in there. She has the young ladies an the young gentlemen an the other guy who help to get the trucks the tarp an etc. If I could give her 5 stars she would get an extra one as an manger she does a terrific job.
YVONNE PINCKNEY
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tiffany Dillard
|
Premières impressions
Évaluation :
5
Great work
Terrence Knott jr
|
Online Move In
Évaluation :
5
Friendly kind
Judy Brown
|
Expérience générale
Évaluation :
5
I really appreciate the service
Leonza Pickett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Felicia Vaughn
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
tamiesha heath
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittany Cogwell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy klein
|
Expérience générale
Évaluation :
5
All the staff treated me Welland Tamra Bates helped me the most wheni my whole house was in the storage I thank the whole staff love Sharon Williams.
sharon williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
AKM ARAFAT
|
Expérience générale
Évaluation :
5
Tamarra Bates was very kind and proved customer services in excellence!!!
tina mingo bryson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Meyonda Greene
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth terell
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHARLES MOORE
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Katherine Higgins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patti Shepherd
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAVON SIMS
|
Expérience générale
Évaluation :
5
Very pleasant
Regina Durham
|
Expérience générale
Évaluation :
5
I glad uhaul let me rent these many years, Love all the Uhaul Staff never, mean always courteous. Thanks all employees. Happy Holidays to come.珞珞珞
MONICA BALLARD
|
Premières impressions
Évaluation :
5
The staff are very friendly and helpful. They seem to enjoy their jobs. Extra Kudos to Jackie, very pleasant and cheerful young lady.
EDUARDO JR MUNOZ
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawna Bennett
|
Expérience générale
Évaluation :
5
It's been 5 years having you guys as my storage belongings going to miss you guys tty the people was really helpful down to customer service if I ever had to come back you guys will be the one..
ANTOINETTE YOUNG
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stefany Wells
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Coker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alphonso Reyna
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Susan Hardiman
|
Expérience générale
Évaluation :
5
Good employee
Katherine Higgins
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Adam Graham
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
michael collins
|
Expérience générale
Évaluation :
5
The staff explained everything clearly and was able to answer my questions quickly and accurately.
Alexis Jackson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michelle Brook
|
Expérience générale
Évaluation :
1
THE STORAGE FACILITY WAS FILTHY AND SMELLED. I WOULD NEVER RECOMMEND IT . THERE WERE NO GARBAGE CANS AND THEY CHARGED TO USE THE DUMPSTER. THIS WAS HORRIBLE!!!!
jean chaplin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
crystal williams
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
THERESA SYROID
|
Expérience générale
Évaluation :
5
Quite satisfactory
Sobowale Solaja
|
Premières impressions
Évaluation :
3
My unit was smaller than I expected they asked what I had and they recommended the unit I have and I wasn’t able to put my appliances in with my furniture and I wasn’t feeling the huge rat trap but it’ll have to due
Michelle Brook
|
Premières impressions
Évaluation :
1
Horrible customer service rude employees very unprofessional
Andrew Catinella
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Anderson
|
Expérience générale
Évaluation :
2
I had two 5 x 10 storage units reserved for 6/26/21. They were free for the first month. When my family and I went to load the storage units, I noticed that the units, as well as the main hallway, located in the c building was wet, and small puddles were in the units themselves. I went back to the main building to see if anymore units were available. There were Nono of the same size. The staff found me a bigger one down the street. While I figured it would be free because it was bigger, I felt that it should've at least been given to me at a discounted price. It was not my fault that the storage units were wet and not usable. I was not prepared to spend $150 and had to borrow the funds from my daughter because I really didn't have a choice. I've used you guys a few times to rent vehicles but when my rental is over I won't use your location again. I asked the staff if I would we receive a discounted price of the replacement unit was not going to be free and was told no.
Corangela Travis
|
Expérience générale
Évaluation :
4
I would've given a better score, but when I got to the store to pick up the truck you didn't have any dollies?
Laura Coker
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Cara Miller
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Fernanzo Simpson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diane Sommer
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Myshyra Walker
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Meyonda Greene
|
Premières impressions
Évaluation :
5
The woman who helped me was kind and very helpful
natassia PHILLIPS
|
Premières impressions
Évaluation :
5
The young lady that waited on me has excellent customer service skills-very knowledgeable answering questions that I asked. Very efficient!
LEONARD TYMOSZEK
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa wright
|
Premières impressions
Évaluation :
1
Horrible I lost my job due to covid and was not willing to work with me and sold my unit for 10 with my son diploma in it
canesha brown
|
Expérience générale
Évaluation :
4
I just felt, I didn't use the whole month so I feel my rate should have been prorated. I should have received some of my money back due to not using the whole month.
FRANCINE garrett
|
Expérience générale
Évaluation :
5
I moved from South Carolina back to Detroit my experience was excellent.
Robert Lee
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Craig Sims
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
malaika malone
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenna Toll
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
CEDRIC DWAYNE HAMBLIN
|
Expérience générale
Évaluation :
5
The manager David is a nice person and very hot helpful to us customer and the staff there is very helpful to the customer as well nice and polite
Dorothy Clark
|
Expérience générale
Évaluation :
5
Every time I have came to the facility it was very clean and professional !! I have a storage unit. So I come every month !
MICHELE HARRIS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
randy pantelis
|
Expérience générale
Évaluation :
5
Store manager was super helpful, courteous, and knowledgeable. I had no issues.
VaTyna Gray
|
Premières impressions
Évaluation :
5
Thanks you for your help.
Lucretia Coles
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
mica randolph
|
Expérience générale
Évaluation :
4
Ms. Tamarra was very compassionate, concerned, and caring. She was helpful from beginning to end. She also needs some help with servicing the customers.
FRANCINE garrett
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Theresa Matthews
|
Expérience générale
Évaluation :
5
Had this unit for at least 4 years and not one problem, Very nice
JANET KENNEDY
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Chantelle Jones
|
Expérience générale
Évaluation :
5
The team was very helpful with everything
jalisa peterson
|
Premières impressions
Évaluation :
5
I do not have the woman's name that helped me unfortunately, but she was great and answered all my questions thuroughly.
randy pantelis
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Matt spear
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dalieshia Jones
|
Expérience générale
Évaluation :
5
Thank you guys for everything.I enjoyed my time with you all , you’ll be the first place I’ll use if I ever need storage again.
Lavesia Brown
|
Expérience générale
Évaluation :
5
Great facility and staff were outstanding - thanks for making a painful (moving) experience brighter!
John Moreno
|
Expérience générale
Évaluation :
3
Y’all charged my card the NEXT DAY after I retired the truck in for a extra day saying that I just returned it today this morning at 6:53 am and that’s not true and now my bank account is overdraft because you charged me for something I never should have been charged for and I’m very unhappy
Dalieshia Jones
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOYCE JOHNSON
|
Premières impressions
Évaluation :
2
I reserved online for the free first month, got in store an paid for my first month, didn’t realize it until later in the day
Jaylen Martin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Theresa Matthews
|
Premières impressions
Évaluation :
1
My things got ruined and molded from get wet. From the way the facility was built and will be filing a claim
dalelah durrah
|
Expérience générale
Évaluation :
5
great service all around
William Goodwin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Kelly
|
Expérience générale
Évaluation :
5
The staff were helpful and friendly!!
Lashawnrenee Horton-Duncan
|
Expérience générale
Évaluation :
5
Great customer service! I appreciate that they were open and they were very polite and attentive!
Lashawnrenee Horton-Duncan
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Cierra Trotter
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Angelikayvonne Franklin
|
Expérience générale
Évaluation :
5
Love the price & the location it’s a very nice place I would tell everyone to go their
ivory selvy
|
Expérience générale
Évaluation :
4
Service amical
ALISHA MALLETT
|
Expérience générale
Évaluation :
5
Extremely clean...friendly people...treated like family
Jacqueline Melton-Pearson
|
Premières impressions
Évaluation :
1
Though the staff was nice I am totally disappointed with the services I received. I was also over charged for truck rental and inconvenienced with not receiving my funds back after a turnaround trip
Eboni Jenkins
|
Expérience générale
Évaluation :
1
I was gave the run around and paid more then I was told
Latonya Lester
|
Premières impressions
Évaluation :
5
Great price for the storage unit I had I had a great experiance and hope.to see you guys the next time I move 👍
gabrielle evans
|
Expérience générale
Évaluation :
5
They were very helpful friendly
keshia golden
|
Premières impressions
Évaluation :
1
I couldn't believe that my storage room destroyed sofas had mold on it I would never ever use them again. Even though I had Insurance i'm highly disappointed, I'm still not satisfied I paid more
joann austin
|
Expérience générale
Évaluation :
5
I had exceptional customer service. Greatly appreciated!
Shari Chapman
|
Premières impressions
Évaluation :
5
I would like to thank David Miller who goes out his way everytime I came 2this location. He's very respectful, humble, kind , he's truly a gentleman. He deserves more then 5⭐️s Thank You Yvonne P
Yvonne Pinckney
|
Premières impressions
Évaluation :
5
Good job. Thanks David
Dianna White Mcqueen
|
Expérience générale
Évaluation :
5
Your employees that morning were outstanding, I was very pleased and thankful for them!
Catherine Jackson
|
Premières impressions
Évaluation :
4
Great place
Jerome Gelil
|
Expérience générale
Évaluation :
2
Horrible staff
Stephanie Smith
|
Expérience générale
Évaluation :
4
Personnel amical
Johnnie Adams
|
Expérience générale
Évaluation :
4
I really appreciate uhaul. But I do find it unfair that when moving out cost is not adjusted to prorate days not used. When moving out before month out.
Celestine Johnson
|
Expérience générale
Évaluation :
5
Merci
Jonathan Roberts
|
Expérience générale
Évaluation :
5
David Miller provided excellent service in getting me set up.
ronald johnson
|
Réservation
Évaluation :
4
Need more lighting at night, and too bad no lights inside unit
JOHN BELL
|
Expérience générale
Évaluation :
5
Nice and easy move thanks
Jerome Gelil
|
Réservation
Évaluation :
4
Only issues were that ur fees kept raising for long term rental,or should be the lowering for long term customers!
April Waterman
|
Expérience générale
Évaluation :
5
Sometimes the entrance gate was stuck in the open position. Only reason I would say it was not secure.
Cardi DeMonaco
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.