These guys were great it was quick and easy they had a smile and we even had a laugh thanks
Kirk DavisCustomer Reviews for U-Haul Moving & Storage of Weymouth
Testimonials From Recent Customers
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Everyone was very competent and helpful throughout the whole process, from rental of equipment to storage of items. Would definitely recommend them to all.
Christine Cass | Expérience généraleThe 22 yr old young man ( basketball player) who was working alone at uhaul on Thursday morning was excellent. He calmly and competently handled all of the customers, and was extremely helpful to us when we wanted to change our existing reservation to a larger room. He went out of his way to make our unpacking and drop off of the trailer as easy as possible. Can't say enough good things about this young man. He is an asset to your facility and why we would recommend this location to everyone.
Christine Cass | Online Move InYour on site manager, Refir, (sp?) was as helpful as he could be and really knew his job. He is a prize. Don't let him get away. JE Cass
Christine Cass | Expérience généraleI can't say enough about J.D. and his wonderful staff. Everyone was attentive, helpful, friendly and made my experience storing my items and renting a trailer super easy. It's rare to find any place that is like this,.. let alone a UHaul facility. Don't think twice about doing business with this exceptional location.
AMANDA CARR | Expérience généraleI arrived at the facility without an appointment; Jonathan could not have been more accommodating. He facilitated the "move in" process seamlessly. I asked if he wanted me to come back tomorrow as the hour was close to 5:00 p.m. and he said "this time is great". He walked me through the procedures at the storage facility and was extremely proficient in his job, as well, as his professional responsibilities. What an asset to your company. We need more people like Jonathan in business. I had visited the facility earlier in the week and your JD, as usual, was his best self. He walked me through units and assessed pricing. With a role model like JD, it is easy to understand the proper functioning of your office. I would recommend your office always.
Janice Sousa | Premières impressionseveryone was very helpful and kind. Thanks for all you do..
Linda Doherty | Expérience généraleGreat location with very friendly staff!!
MARIO MEDINA | Premières impressionsGreat experience
Dave Tracey | Expérience généraleThis storage location is exceptionally clean! The staff are incredibly helpful and friendly. I would highly recommend this facility to anyone looking to store their personal belongings.
linda lombardi | Expérience généraleSaul and Tremaine were incredibly welcoming and answered all questions I had throughout the entire move in and out process. They really went a nice and beyond to ensure my satisfaction!
Sade Ratliff | Expérience généraleThe staff our the best !!!!!!! They've helped me with anything I needed !!!
Fabienne Percy | Expérience généraleOur first point of contact was with JD the manager. He was very helpful, nice and knowledgeable about everything we had asked of him. Very happy with our experience with u-haul Weymouth,MA Thank You!!
donna feenan | Premières impressionsI can't say enough good things about the staff at the Weymouth location. They go above and beyond to help with anything that is asked. One multiple occassions they helped me not only with customer service but assisting in my storage unit and answering every question. Theses guys deserve a raise, best customer service I have seen anywhere in years!!
Andrew Koberski | Expérience généraleIt is overpriced which is why I left
Marva Mitchell | Expérience généraleN/a
Toshiba Fentress | Expérience généraleThe staff were fantastic.
cheryl noyes | Expérience généraleSal and the other employees were absolutely amazing. Thank you so much for all of your help!
Alicia Imhof | Expérience généraleExcellent service à la clientèle
EBRAAM ADLY | Premières impressionsFacilities and office were always cleaned and orderly. The staff was extremely helpful whenever I had a question.
Charles Mackinnon | Expérience généraleThis was a great place for my short term needs. The people who work there make the experience top notch too! When can you say that you have fun and enjoy the experience with staff at UHaul?
JENNIFER ZACCARA | Expérience généraleJD could not have been more helpful and accommodating. I have rarely had a better customer service experience. I cannot recommend the U-Haul facility under his management more highly.
Richard Blakney | Expérience généraleDealt with the owner and he was GREAT. Very pleasant man and accommodating.
Ronald Adams | Premières impressionsMy unit was opened to put mice traps in. I was NEVER notified of this and I have things that are missing. My Grandmother's jewelry box was in there. It's completely empty. The "Manager" Jonathan has NO business working with the public. He is extremely unprofessional, rude and confrontational. Tyrese should be the Manager, he was very understanding and helpful. I would NEVER recommend U-Haul for storage. Ever. Good riddance.
eileen tarris | Expérience généraleThank you for the amazing customer service. Sal is extremely professional.
Alicia Imhof | Premières impressionsI asked for 24 hour access for the storage room, however the clerk at the Weymouth location setup the account for access until 10pm - he had assured me that I had 24 hour access. I was in the middle of moving my stuff and the door locked. I had people helping me move, and now I have to wait until 5am in the morning to regain access. This was terrible customer service
GEORGE EVANS | Premières impressionsJonathan is Wonderful! Treat him well. You're blessed to have him on your staff!
marlin stoneham | Premières impressionsI, Peter Henry Jones, who at this time is 84 years old, have been using U-Haul since about 1963, about 60 years. I, sincerely tell you now, Everyone there at U-Haul in Weymouth, and I mean everyone, has bent over backwards to help me out, on many occasions. Lost keys, helping me load heavy items, etc. (I am 84 ). Johnathon has gone, way past what HE was required to do. They are not 5 stars, they are, in my opinion 7 +. GOD BLESS ALL OF THEM. SINCERELY, PETER H JONES. OF
Peter Jones | Expérience généraleWhat a fantastic place! The staff were amazing and were always willing to help me with something that might be too heavy for a single person lift. Thanks to John, Terrell, Sal, and Louis. Mike Milner
MICHAEL MILNER | Expérience généraleThe Assistant manager and employees who helped me went above and beyond helping me get a unit and move in. The kindness they show their customers makes a huge difference in our lives as moving is such a stressful experience. I was especially in need of kindness and the workers at uhaul in weymouth gave me more relief than they even know. I'll never forget this experience.
Chaaliya Paul | Premières impressionsThey were great and helpful. Manager John is awesome.
Nancy Saint | Expérience généraleThe staff at this location are amazing. They are very helpful, friendly and I would come back again! I frequently need to rent a moving truck and always use Uhaul. This is my first time needing storage and am very happy with my experience at this location.
Cassandra Armata | Expérience généraleGreat experience, great team.
John Cassedy | Premières impressionsThe staff was very accommodating and helpful
Goutham Singuluri | Premières impressionsThe customer service was amazing I had the best help from the men that did the job kindly very helpful very strong the best place
Tabitha Alford | Expérience généraleLove working with uhaul
jean marie trembelett | Premières impressionsMaybe this is my first storage facility but the floor could use some dusting and mopping. Otherwise, it has plenty of parking and i can access it late at night if needed.
Raymond Wong | Expérience généraleGreat service!
Khalea Turner | Premières impressionsJD at the Weymouth u-haul is the greatest.. I was gonna get through the job every time
Shawn Peters | Premières impressionsI have gotten nothing less than exceptional service start to finish from this location. Thank you all so much.
Carmel Callan | Expérience généraleI cannot say enough about Jonathan's superb customer service. A wonderful manager who makes doing business with U-Haul a real pleasure.
Richard Blakney | Premières impressionsCan't say enough about the guys at U-Haul Moving and Storage of Weymouth. Have used them for truck rental and storage on multiple occasions over the last couple of years. Always pleasant and thorough. Je les recommande fortement.
David Bowers | Expérience généraleJonathan and the other 2 young men are amazing. Thank you for your help
Marva Mitchell | Premières impressionsEverything was fantastic regarding my use of Uhaul. Store Manager Johnathan goes above and beyond for his customers.
Louis Franzese | Expérience généraleTremaine is excellent. I have dealt with him before when renting a trailer and his infectious enthusiasm and customer service is wonderful. Can't say enough.
Audrey Danforth | Premières impressionsJonathan was more than helpful
tom casey | Premières impressionsOnly rated average as we never actually put items inside of storage unit.
Joel Kisker | Expérience généraleAbove and beyond experience, most particularly with the manager Tramaine.
Carmel Callan | Premières impressionsThe gentlemen who helped me at the counter at the bridge street Weynouth location was excellent, helpful, and informative
JAMES CHRISTOPHER | Premières impressionsWow the guys were more than helpful ! They went about showing every detail ! What to be careful about and what to keep an eye on ! Some tips on backing up too! They were terrific! Better give them a raise before someone else offers them more money
Robert Jordan | Premières impressionsManager and Staff were excellent, The Mgr should get a promotion..the man works hard, friendly and knowledge able..happy to go there. j.P. LaPierre
JEAN Paul LAPIERRE | Premières impressionsA
noel isbitsky | Premières impressionsThank you JD YOU MADE MY DAYS BRIGHTER GREAT STAFF
Morrele Presley | Expérience généraleThe only problem I had was I was rented a unit that was too small. I was expecting it to hold the contents of the truck I rented
joe cerilli | Expérience généraleNever enough stuff
Joyann Lewis | Expérience généraleAlmost impossible to lock the unit with the padlock provided. The door to the unit has dropped a little, and the holes do not line-up for the padlock. You have to use a lot of strength to close it. Employee on duty did not seem to care that much.
Stephen England | Online Move InI got a unit in the basement next to a bathroom, so I was afraid of flooding, also the elevator was too old and hard to operate.
Sandra Contreras | Expérience généraleWas there before a while ago and ended leaving because the staff would not even bother to answer a simple question. The person who was there yesterday treated everybody with respect and was very friendly.
Rosa urena | Premières impressionsManager was amazing. We were stressed when we got there and he alleviate something of it! Funny nice. Very professional. Set me up on automatic payment as unsure when we can get our stuff out of storage. I wish I could remember his name. Bridge st Weymouth
Maryann Vierra | Premières impressionsVery profesionally run place
GREGORY CUMMINGS | Premières impressionsTremaine is great. He was helpful and cheerful and just a quality guy. He's a difference maker, give the man a raise. Cheers, TW
ANTHONYC WARD | Premières impressionsperfect for our need
Peter Schmuck | Expérience généraleJD is an incredible individual to work with. Knowledgeable and professional
Joseph Gragg | Premières impressionsJD is amazing. I scheduled on line, all wrong! He was helpful, kind understanding. Seriously great!
Paula Collins | Premières impressionsI absolutely loved using the storage space! It was extremely easy to access, and I always knew it was safe. I utilized this facility for {several} years, as I am in aviation, and I needed it to jump start my career. When it came time to move out, management was committed to making everything as easy and safe as possible to send me over 700 miles away. They've been such a bug part of my life for so long, it was epic, and I recommend this facility to everyone
Jennifer Tinsley | Expérience généraleJonathan was the best customer service rep that I have ever had.! He is an incredible asset to Uhaul. And I mean incredible!!!!!! His friendly demeanor, his knowledge were such a big help. He walked me through every step of renting storage and when a larger space was needed he made it happen.
donagh tuffo | Premières impressionsTramaine is amazing. He helped me set up the storage unit and then personally showed me how to gain access and use of the elevator. He is a true gentleman and reflects pride in his work.
MICHAEL MILNER | Premières impressionsJonathan & staff were friendly, professional, & proactively accommodating to every need. I would recommend this crew to anyone who wants to experience superior service.
Brian Sampson | Premières impressionsI was charged a $93,5 to fill a 23 gallon gas tank in a 2018 Ford F150 when the national average price for gasoline is $2 right now
MICHAEL GAROFALO | Expérience généraleJonathan was amazing!!! Always willing to help and share ideas. I will highly recommend for future business. Thank You.
mark ware | Expérience généraleTremaine was the gentleman that helped me. Very kind and extremely helpful after a long day of moving. Because of him, everything went smoothly and my life was made a ton easier.
CHARLES PHILLUP COMSTOCK | Premières impressionsGiving 4 stars as there were no light into the storage unit. Had to use the torch to search through the stuff. There should be light for individual storage units
NITESH KHAPEKAR | Expérience généraleMoved out of state.
JOE CATRAMBONE | Expérience généraleEverything went really well. You helped to calm my nerves when I first saw the unit. I did not think that what I had in the truck would fit the unit. You assured it would. It DID. Everything worked out really well. The only issue that I had was with the pass. It sometimes, many times took two or three swipes to work. It hardly ever worked with one swipe. The card is an excellent way for us to access the stuff we have in storage, and you had equipment to help me move the volume of stuff much more easily. My only issue is the swipe card. It almost always took 2 or 3 swipes to open the door. Everything else went very well. All of my stuff in storage was well kept. I already had a UHaul lock for the space that I got from last time using you folks. That worked out really well. Thank you for what you do and how you work with the people who use your service. I came at 2 different times when you had a high volume of customers, but you folks handled each and everyone of us with respect and gave us time so we felt like we mattered. Great job to all the staff people.
frank quinn | Expérience généraleYesterday was a very busy day. I am glad I made reservations. Everything worked out really well. Staff were pleasant, friendly, and took the time I needed to figure things out. The truck worked well. When I got back I had doubts my truck load would fit into the space they reserved for me. They were right. Everything worked out really well. The staff were very supportive, and I was able to unload the truck and put everything into storage. Everything worked out really well. Merci.
frank quinn | Premières impressionsfirst time ever storing anything with uhaul. Does not explain well how to get in to building, even with checkin online it wouldnt allow me in so i had to find a staff member. He was very busy with trucks/phone/ other customers since he was only employee there. When i went to put more items in storage it said access denied since i didnt check out, but not explained anywhere that i saw how to do it.
Asia McGovern | Online Move InMr Lee was very informative and helpful
Leo Gleason III | Premières impressionsGreat customer service and helpful staff!👍
steven reardon | Expérience généraleCommunication with management was poor at best. improper billing and no one knowing what is going on helps to fuel a fire of inconsistency and extremely poor customer service. I would not recommend this specific location to anyone.
Ryan quigley | Expérience généraleI was extremely disappointed with today's experience. I always use uhual for my moves and never had such a bad experience before. The Weymouth facility was understaffed and one staff member wasted one whole hour of my time by not giving me my storage unit keys when I went to pick up the truck. I had to pay my movers extra for the wait time. When I asked questions about my storage unit he seemed clueless also reluctant to show me my unit. He also would waste time flirting and joking with customers . Ridiculous
Naima Khan | Premières impressionsJD was super helpful and very friendly!!
Cecily Bocanegra | Expérience généraleJD in your Weymouth Ma facility is super friendly and helpful.
Sean Sullivan | Premières impressionsMy visit to Weymouth MA., location was very nice. Turmaine & Matt, were so very helpful, pleasant, personable, funny, professional & both have a wonderful sense of humor, 2 great employees!
Karen Kane | Premières impressionsGreat service
Keith Chambers | Premières impressionsI have used U-Haul for several years. It has always been tremendously proactive and the staff is always been incredibly helpful I continue to use you for a larger storage unit. Will highly recommend y
JON MONGEAU | Expérience généraleQuick, easy and the staff was super helpful.
Peter Bechtold | Premières impressionsPhillip provided amazing customer service.
Gims Paul | Expérience généraleWaited 1,5 hours before I was even looking at a storage unit. The unit size that I reserved was not available, so clearly there's a disconnect between actual inventory and the reservation platform.
marc van hoff | Premières impressionsI was comfortable knowing that my unit was temperature controlled and was very secure.
Frank Rymut | Expérience généraleUhaul was very accommodating and a big help to our moving.
robert wilfand | Expérience généraleNo comment
LISA BORETTI | Expérience généraleAgent was thorough, helpful, and friendly.:
Jerome Whittaker | Premières impressionsElevator never worked on both occasions of me moving in and out of storage unit. Asked for help and lady that was sent went to customer service area not storage area.
David Moynahan | Expérience généraleEveryone was very helpful!
Backriver Condo | Premières impressionsThe customer service was excellent. Great experience!!
Michelle LeMay | Premières impressionsI love Erica
Jennifer Thoreen | Expérience généraleDorothy was wonderful to work with. She took her time, reviewed the contract and answered all my questions
Deborah Hayes | Premières impressionsBest U-Haul experience I have ever had, superb! Every aspect of the service, equipment & facility was buttoned down & customer friendly.
Michael Brown | Premières impressionsThe employees were just so proficient and helpful in making sure I understood everything.
Gerard Nolan | Premières impressionsThe centralized call center messed up our reservation and promised a 40' parking space that wasn't available. Dorothy helped us and made it right and now we're having a great weekend. Merci!
becky rector | Premières impressionsI visited on a Sat. met with Dottie/N. Weymouth and was holding a storage unit/van for me the following day sun. I showed up and nothing was in system????
mark ware | Premières impressionsFantastic
marion coughlin | Premières impressionsTHANK YOU FOR EVERYTHING.
stephen odonnell | Premières impressionsGreat facility - no issues at all - would recommend highly.
John Spinale | Expérience généraleTom Thank you and your staff for all of your help today (5/15/19 - you all go the extra mile and it is very much appreciated. The space you provided for us was/is Perfect! John
John Spinale | Premières impressionsTom is professional, courteous and very helpful. He is a great ambassador for the brand.
Gerald TerDoest | Premières impressionssuch nice people and they do things well!
Timothy Anderson | Premières impressionsI had an excellent experience with this facility. It is clean and convenient, and the staff generally was very helpful when needed. Checking in and out of the unit was quick and easy.
CATHERINE FINNEY | Expérience généraleGood job Uhaul stuff.
Francisco Alviarez | Expérience généraleMerci!
june jacobsen | Expérience généraleAlthough I had reserved a storage space and had advised as to the content of my 26' truck, there was no storage space large enough upon my arrival. I moved from Dallas to Weymouth - disappointing!
Ruth Logan | RéservationU-Haul Bridge St Weymouth are the BEST. Professional, helpful, clean and secure. I had a temp need that turned into a longer term and all went 100 %, . Excellent value. Thank you.
steven salhaney | Expérience généraleDorothy O' Neill, Aaron Ortiz and Mgr. Tom Hamilton have always been supportive and professional whenever they assisted me
robert masuret | Expérience généraleGreat experience!
michelle robichaud | Expérience généraleIt very busy place
Joyann Lewis | Réservationprompt service and very professional!
kerry aheren | RéservationFriendly people. Can get very busy at times.
JOHN SHAW | Expérience généraleNeed more organization on booking are storege.
Sara Williamson | Expérience généraleA big mix-up in communications let us to be complete by 10:45 p.m. and not at 2 p.m.
SALLY SUTTER | Expérience générale