Le client n'a pas laissé de commentaire.
Jim I- Ohio OH
- Zanesville
- 43701
Customer Reviews for U-Haul of Zanesville
(S Of Main St, Limited Customer parking; Plan on being dropped off)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
618 S Pine StZanesville, OH 43701
(S Of Main St, Limited Customer parking; Plan on being dropped off)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
I have rented before, as always they had what I needed, I was in and out of there in less than 15 min and on my way!
PATRICIA B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joey G- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
FRANK F- Évaluation :
- 1
Rental was perfectly fine. Movers we hired never showed up at the new address after they called in AM and said they were coming. We didn't know but at the time my wife was pregnant with twins. She helped me move everything into the apartment because we had no help. Long story short we lost one baby to a miscarriage and moving heavy furniture could have had a huge effect on that. so stop asking me for your business and reviews.
alec c- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stacy B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Monica M- Évaluation :
- 5
Excellent customer service.
animal s- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Miranda W- Évaluation :
- 5
My experience was awesome. Very helpful employees.
Randall S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew S- Évaluation :
- 5
We simply dropped off the truck and left the keys in the drop box. Very easy!
Jeannette O- Évaluation :
- 2
I would give 5 stars but this review is for UHaul as a whole. While the process of getting the hitch was relatively painless and the folks there were great in trying to help us out, the INSTALL process sucked. Or, well, it never happened. I scheduled the install online and would expect that if a location were able to be scheduled, that staff would be available. This was not the case. The location even tried calling around to other nearby locations, none of which had install technicians available. We ended up buying the hitch since it fit our vehicle, but now *I* have to install it last second before going on a major roadtrip. Again, the location was greater, but UHaul services as a whole failed us.
Devon H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Holli T- Évaluation :
- 5
Every one there was super friendly and awesome! Would recommend to everyone! Had a great experience!
Jennifer O- Évaluation :
- 3
I was charged for two dolly's and only had one. Please give me back the 12 plus tax. I also received a call on Tuesday that I didn't return my truck at a different location than the other one. Not sure why that was.
Shannon H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ben W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shawn D- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Musk C- Évaluation :
- 4
I am a little pissed about returning the vehicle a day early and then being charged 40 extra dollars for going over on milage
Shawn W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Candy B- Évaluation :
- 5
guys there are always great
Randolph B- Évaluation :
- 3
I had asked the guy here if he could find out why I was charged $357 at pick up instead of the $227 that I was told I had to pay at pickup and he couldn't find me answers either. He did tell me to call 1-800-uhaul and see what they could find it for me or that I could come see his manager the next day to see if he could find me answers.
Vicki G- Évaluation :
- 4
Parking could be better for consumer's car's.
REBECCA K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jill R- Évaluation :
- 1
Very rude
Brent R- Évaluation :
- 5
Customer service on Pine Street is always great. They have build a great location to help the community they serve. Their customer service is good. That is why I always come back!
Teresa M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Teresa P- Évaluation :
- 5
Always excited service
James V- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Joseph P- Évaluation :
- 3
The workers failed to check the enclosed trailer prior to renting it. There was a huge styrofoam sheet, paper and dirt from what appeared to be house plants it was horrible and not able to be overlooked if checked
Heather C- Évaluation :
- 5
Pine St Zanesville. Outstanding service.
steven s- Évaluation :
- 5
Excellent service
The a- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
RONALD M- Évaluation :
- 5
This company had always been a great neighbors. The employees has always been so friendly and today was no exception. There are a couple of locations we could have chosen to do business with this location. Because of the relationship but we have built through the year.
Ruby K- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lynnsie M- Évaluation :
- 1
NO PARKING
Alexandra B- Évaluation :
- 5
How can you improve on an organisation that does awesome? Great customer service, good equipment, 5 stars easy!
jody s- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
CAROL C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Heather C- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Chris H- Évaluation :
- 5
Excellent service
the a- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BOB C- Évaluation :
- 5
Employees were very friendly and had the answers to all my questions
David M- Évaluation :
- 4
Please keep up the good work. Very professional!!
Jeffery S- Évaluation :
- 5
Excellent service à la clientèle. Cheaper boxes would be nice
JUSTIN S- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Erica O- Évaluation :
- 5
Fast, easy-to-use online scheduling and check in, easy drop off and receipt emailed immediately.
Lisa D- Évaluation :
- 5
Customer service was great!! The vehicles are well maintained as well!! Overall 10/10!
Brirtney B- Évaluation :
- 5
Be more informative when customers ask questions.
Bradley L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
sarah w- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Allen C- Évaluation :
- 4
no customer parking to leave vehicle while renting
Robert H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOEL L- Évaluation :
- 3
See above comment, personel at drop off location were ok but that was about it.
Rodger L- Évaluation :
- 5
Great group of staff. Looking forward to the new location.
April g- Évaluation :
- 2
We reserved a 26 ft truck and was told no problem, but when we went to pick up the truck our reservation said a 15 ft truck and they had nothing bigger which cost us time and money, not happy at all
Robert H- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stacie H- Évaluation :
- 5
All the men that work there are very friendly nice to deal with.
Randall B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Eugene B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian E- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Laura a- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
preston b- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MIKE T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHRISTOPHER C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kimberly P- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
david a- Évaluation :
- 2
Good customer service
Kaitlyn S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terry M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Job W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Derek W- Évaluation :
- 5
All good
jeff m- Évaluation :
- 5
Ease of rental was amazing! Staff very helpful and friendly.
Cindy S- Évaluation :
- 5
Thank you Robbie for everything.
April g- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Greg G- Évaluation :
- 5
everyone was friendly and it was a great experience highly recommend
Andy D- Évaluation :
- 5
Great knowledgeable people and NICE as well! Great facility!!
charles b- Évaluation :
- 5
Robbie and his staff are great to work with. We appreciate him.
April g- Évaluation :
- 5
You could use a bigger place. Awfully crowded. Great business though.
William G- Évaluation :
- 5
Guys at the counter were super nice and helpful
Clarke M- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RICKEY B- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patrick D- Évaluation :
- 5
No recommendation to improve. The staff member was excellent and accommodating. The rental transaction was smooth. Merci.
Richard T- Évaluation :
- 3
We look forward to their new location once it's finished. The current lot is very small.
kent g- Évaluation :
- 5
Service was fast, friendly, and efficient. The equipment was clean and in great condition.
John S- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Charles W- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bob T- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
devin i- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Catherine W- Évaluation :
- 5
Robbie runs a very professional business.
April g- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Kenneth J- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Terry N- Évaluation :
- 4
I have been using U-Haul for over 40 years this last experience I felt I shouldn't have been charged for the first trailer I rented for they told me I needed to rent it and after driving 350 miles give or take a few Kubota tractor that I told him I was going to haul wouldn't even fit on the trailer I told him what trailer I wanted to get and he said he wasn't allowed to rent it to me because it wasn't big enough so after I got up to where I was going I ended up having to drop the U-Haul that I rented down here in Zanesville and go find a U-Haul up there rented it and had to pay for that also I had to haul my tractor down here drop it off take the trailer back up drop it off and then get to Zanesville trailer and bring it back to Zanesville I'm almost 70 years old with a bad back that was a long hard drive I hate to bitch and I've never bitched before about things because I know how life is but this time it was a little aggravating
ROBERT L- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robin B- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Fred K- Évaluation :
- 5
Excellent customer service
April g- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Wilson H- Évaluation :
- 4
They did a great job of making it easy to drop off.
Craig W- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
James H- Évaluation :
- 5
Jordan and Robbie was really helpful and easy to work with. We would recommend this U-Haul location along with the U-haul U-box again. Easy, reliable and can't beat the price. xx
Amanda G | Expérience générale- Évaluation :
- 5
Our uhaul pod arrived nearly a week before expected, which was fantastic! The staff was very quick about having it ready for pickup and it couldn't have been a better experience for our move, thanks!
kathy S | Expérience générale- Évaluation :
- 4
The facility was very busy with customers when I went to pick up my U-Box, but the staff still took the time needed with each customer to sort problems and meet everyone's needs. I was impressed.
Timothy O | Expérience générale- Évaluation :
- 5
The staff here are awesome! After moving cross-country 4 times in 6 years, they are the best Uhaul store I've experienced!
Stephanie F | Expérience générale- Évaluation :
- 5
After a really rough go-round with Uhaul during my cross-country move, Robbie and the rest of Zanesville U-Haul were AMAZING-Robbie even personally delivered my receipt to my work! Super awesome ppl!
Stephanie F | Expérience généraleServices supplémentaires à cet emplacement
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