Le client n'a pas laissé de commentaire.
Jemille A | Expérience générale
Customer Reviews for U-Haul Storage at Fort Drum
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Storage unit was not located at address of uhual- it was down the street and difficult to find. Poor signage. There was snowbanks a foot tall in front of door that needed clearing prior to being able to open door
Stephanie R | Online Move InExcellent service à la clientèle. The area was always clean and I never was afraid to go there. Highly recommend
Patricia M | Expérience généraleWent to uhaul to reserve storage for my motorcycle for a few months. Rented a 5 x 8 storage. Told the attendant that this was for a motorcycle. Got to the storage and found that it was a walk through door not large enough to put the motorcycle in. Not happy. Went back to office and canceled the storage. He assigned me a 10 X 10 storage with a garage door sized door. Got to that storage and there was an 16 to 18 inch rise to the storage floor. I would have needed a ramp to get in. By this time I'm shaking my wondering what is wrong with people today. You can't tell me he didn't know this and if he did.... shame on him. So...I am obviously not happy and I will not recommend you to anyone.
Gary G | Expérience généraleThe only complaints I would share are the facility transitioned from a key pad code entry alarm deactivation box to a card swipe security alarm disability system. I was never informed of this or received an access card leading me to believe security alarm system has been disabled. The last complaint is the continued rise in cost of the unit from $129 when I started up to $160 when I turned over the storage unit. I do not believe I was provided any additional services.
Jeffrey A | Expérience généraleThe security alarm code I was told to use never worked not once and when I called the office they tried to help and were friendly but the alarm still never worked.
Robert B | Expérience généraleVery friendly and quick
Tammy H | Premières impressionsOh yea Mr.Joel Parris was very helpful he’s blessed he was send from heaven
SANDRAFAYE Z | Expérience généralesuper friendly and very professional. answered any questions I had quickly and efficiently.
Kyle M | Expérience généralewas glad to have this storage but a bit sad not to get a partial refund but that's ok
William K | Expérience généraleThere was mouse droppings in the unit when I retrieved my belongings.
Derek S | Expérience généraleThe employees are very nice and the storage unit was clean, however after I moved out and closed my account they tried to charge me late fees. That seemed sketchy so I will not be using this storage facility ever again.
Serena B | Expérience généraleFriendly helpful staff
Quinn C | Expérience généraleThe experience would have been better were it not for the mouse issue that ruined some irreplaceable items. The staff were friendly and helpful, and I only wouldn't recommend the outdoor units to a friend.
Diana D | Expérience généraleExcellent service à la clientèle
Troy L | Premières impressionsExceptional service, would definitely rent space from this facility again in the future.
Isaac T | Expérience généraleThe two gentlemen that were in the store when I came in were very pleasant! They were empathetic towards my situation at hand and helped me out the best way they could! Excellent customer service.
Julie P | Premières impressionsVery expensive
Willie P | Expérience généraleGreat experience and customer service
ahmad a | Premières impressionsGreat service by the staff !
Chris T | Expérience généraleThe staff were very helpful and made sure I was taken care of
Jasmine J | Expérience généraleGreat service
santos m | Expérience générale