Le client n'a pas laissé de commentaire.
Alicia ToddCustomer Reviews for U-Haul at Peachtree Rd
(Located at North Druid Hills and Peachtree Street, 1 block away from the Brookhaven MARTA station)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
3947 Peachtree Rd NEAtlanta, GA 30319
(Located at North Druid Hills and Peachtree Street, 1 block away from the Brookhaven MARTA station)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 4
Check in was quick and easy. Much improved from my last rental.
David Ross- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
michelle highsmith- Évaluation :
- 5
Personnel were great and made the rental easy. Very professional.
Richard Alexander- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Catherine Lazenby- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ARDIAN RUKA- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Obadiah Beard- Évaluation :
- 5
Excellent service at Brookhaven location. Fortement recommandé!
LUIS CATALDO- Évaluation :
- 5
Wonderful staff at the Brookhaven location on Peachtree Road!
Melissa Jonathon Davis- Évaluation :
- 5
The woman running the Peachtree Rd location is an artist at multitasking. She was taking care of multiple customers (at one point more than a dozen people) efficiently and pleasantly.
William Burke- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Justin Brown- Évaluation :
- 5
Tiana was excellent in helping. She was very professional and had a smile on her face. She seemed please to be helping me. Excellent service à la clientèle.
Paula Moore- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
boniface asante- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
robert jrissett- Évaluation :
- 5
The staff is great.
Bryan Durkis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Hedgepath- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
NACY CUMMINGS- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James Ulam- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Deborah Proctor- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
gilbert Rapley- Évaluation :
- 5
Please have the trucks/vans filled with at least some gas. My van was on empty when I picked it up.
Karen Lifshey- Évaluation :
- 2
personnel had "attitude", final charge higher than receipt amount!
Jeffrey Williams- Évaluation :
- 1
Overcharging
majid ghanouni- Évaluation :
- 5
Ive been using this location for about 15 years, twice a month and enjoy my interactions every time I visit. Tiwannie always makes me feel valued and appreciated. Greets me with a smile as I observe her doing with each customer coming through the door. When she is away Randy is always fast to step in and get things done. My hat goes off to both for such great service!
CARY MILLIGAN- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Elizabeth Hughes- Évaluation :
- 1
Rude employees who don’t care.
CONNOR FORD- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anna Rodrigues L C- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Samuel Usrey- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michael Bienkowski- Évaluation :
- 3
Checking in was a nuisance even though I had already done it on line. Asking for a selfie of me was not necessary (you know my license), and I feel it needlessly intrudes on customer privacy for no good reason. I also failed to see the need for a second contact person to add to the reservation. One is more than enough for someone with a credit card and major credit card. Rental car companies, renting out vehicles far more expensive than a van, don't need that and neither does U-Haul. To be honest this process really dissuades me from doing so again.
George Stoner- Évaluation :
- 1
Very disappointed. Was rented a unit with a check engine light. Told staff and asked for a replacement and was dismissed twice. Felt completely ignored and treated as a nuisance. Will not be using this office again
Thomas Boest- Évaluation :
- 3
We had a res at the piedmont location for 10am-2 pm, but knew we were running late. We tried to call twice, but no one picked up. We got there at 11, and there was no truck available. Either you need to answer the phones, or you need to guarantee your credit card backed reservations for the duration of the reserved time.
Evin Galang- Évaluation :
- 5
The staff is very friendly and helpful, they answered all my questions.
Lesly Dauphin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Scott Sika- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kevin Fisher- Évaluation :
- 4
One issue was when we returned the trailer. The woman had all the lights off 10 minutes before closing so the place looked closed. She would not get out of her chair and told me to drive the trailer around back and unhook it myself. They way she said it was very rude. I have rented u-hauls for years and have never had an inceident this bad.
John Gravett- Évaluation :
- 4
The lady sitting at front desk needs serious lessons in customer service and the language she uses to talk to customers. Dude is not how you address your customers. The gentleman installing the hitch was great. They forgot to put the hitch ball and he did it right away
Karanvir Virk- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Borislav Bulatovic- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cynthia Goodman- Évaluation :
- 5
Great Customer Service
Eva Moore- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
brenda files- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Joseph Troy- Évaluation :
- 3
The furniture pads I reserved were not available. Traffic at location is a nightmare.
Daniel Frank- Évaluation :
- 1
The mileage and gas level were off when I received the vehicle. Luckily I took pictures because I was going to be wrongly charged. The employee saw the pictures on my phone with time stamp.. acknowledged that I was right and the charges weren't accurate but said there was nothing they could do. Then they told me to call customer service. Horrible service. Horrible processes.
KEVONTE MCCLAIN- Évaluation :
- 5
Friendly and professional
Fonda Smith- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jesse Gibson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rahman Zekiri- Évaluation :
- 5
Finally someone at U-Haul with good customer service skills! The van didn't smell like a dead body was stored there or someone who never bathed. A good experience this time!
Marc Buraczynski- Évaluation :
- 5
Management team here is better than ever Check in was a breeze and at checkout, the guys came out and did a great job checking us out and cleaning the interior Really helpful
KENNETH GUGEL- Évaluation :
- 2
One staff member didn't know how to disconnect the dolly causing a riff between "HER" and the only male employee on site.
Richard Bailey- Évaluation :
- 5
Any time I have dealt with this location they have been nothing but accommodating. My negative review is purely for the service (or lack there of) provided by the Auburn, AL branch.
Jared Smith- Évaluation :
- 3
charged me for insurance when i did not ask for it - unacceptable uhaul billing
allan Woiwood- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian Rahilly- Évaluation :
- 4
Everything perfect EXCEPT van was VERY banged up (it had your stickers all over) The one that was a problem was the sliding door damage. It was very difficult to open & always have a 'open door' warning light. A van can be banged up, but that door should have been fixed before ever being rented
Jeffrey Lebow- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Caroline Pardy- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JAMES BRAND- Évaluation :
- 3
Check engine was on when I picked up truck.
CLARENCE GODARD- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Andrew King- Évaluation :
- 3
It was ok, the truck had trash in it and the right tail light didn't work. It was easy to process, pick up, and drop off. I would recommend for that.
GREG MCGRUDER- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Andrew Kirk- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rohan Patel- Évaluation :
- 1
I rented a U-Haul and I booked everything at 5:00 my pick up time was at 6:45 and when I got to the location the van wasn’t there I then called customer they switch me into a 15 inch truck go their with the rental agreement and the key wasn’t inside the boxes
Rachale Kelly- Évaluation :
- 1
Someone cancelled my reservation at the brookhaven location even tho i had email and text reservation. So rude. We ended up making 2 trips in a van instead of one… will never rent from here again.. lady who we talked to did NOT provide a solution, i had to ask.. well how can you help? I need aomething? Cant you be a problem solver? Then she offered a van. Horrible all around
brian McGowan- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Hart- Évaluation :
- 5
The central distribution office mixed up our reservation, but the local agent fixed everything. She was very efficient and helpful. They need to better coordinate.
ALAN ANDERSON- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Megan busby- Évaluation :
- 4
The Truck was no good brakes was bad and shaking and loud noisy engine but the customer service was excellent and very helpful
Edward Walker- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Sally McArdle- Évaluation :
- 1
The location charged me for an extra day of rental when I returned it on time. This is scam and not acceptable.
Frank Huang- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
micheal jones- Évaluation :
- 5
You are always friendly & helpful
Brent Pope- Évaluation :
- 5
The original pick up,site at 6159 Roswell Rd Sandy Springs, GA 30328 Was horrible, they did not have the trailer that was reserved and contracted. One of the fellows was just rude.
Salem David- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ting Jou Tseng- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dan Pascale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GREGORY MILLER- Évaluation :
- 5
drove extra miles and was charged accordingly. returned the truck with 1/4 tank more than when i picked it up and got no credit. not even a thank you!
David Riviere- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Vergil Coberly- Évaluation :
- 5
I didn't catch his name, but the young man working yesterday morning at the Brookhaven location for my pick-up and drop-off was extremely nice and helpful! Will rent there again!
Kristin Rowe- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
eduardo collins- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Jill Yeager- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Iain Risk- Évaluation :
- 5
One guy there, hustling his buns off. You should give him a raise.
micheal vroegop- Évaluation :
- 5
Front desk was very efficient and helpful
Joseph Ferguson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CRYSTAL MCDOWELL- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ian Rushton- Évaluation :
- 5
Entire Location Team are the best customer service reps ever! Ms.T; Randy; Daryl and all that have been on duty during our U-haul pick up snd return. 10 out of 10 for sure.
Joyce Gray- Évaluation :
- 5
The Staff is always very Professional. I always recommend my friends and family to this location.
Garnesha White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cynthia Goodman- Évaluation :
- 3
The passenger mirror was difficult to see out of, as the mirror had "settlement stickers" and tape over it - Seems like a safety hazard. The visor on the drivers side is broken and falls out of the ceiling. The drivers seat is excessively worn and you almost lean towards the door when driving.
Brandon White- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jon Christensen- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Madeleine Henderson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marylee Vetrano- Évaluation :
- 1
Worst customer service experience of all time. Employees were very rude and had very rude/snarky attitude when asked questions
Junwoo Park- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Wendmagegn Endale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DANIEL PALLEIRO- Évaluation :
- 3
A better vehicle should be used for long distance driving.
Mohammed Roshid- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
winston williams jr- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Sophia Kressierer- Évaluation :
- 5
The location manager was great!
Lynn Yohn- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Zachary ShulerServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Service de propane livré directement à votre porte!
-
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!