Le client n'a pas laissé de commentaire.
Joseph RicciCustomer Reviews for U-Haul of Bensalem
(W Of I-95 Exit 37 Street Road; Between Knights Rd and Hulmeville Rd, Across the street from Armstrong Middle School)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
2180 Street RdBensalem, PA 19020
(W Of I-95 Exit 37 Street Road; Between Knights Rd and Hulmeville Rd, Across the street from Armstrong Middle School)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
The vehicle had dried mud all over the outside of the vehicle.
William Haney- Évaluation :
- 1
I had an appointment for Monday the 18 of March, they didn't have the hitch or installer until the 20th. It was arranged so we can get it done early morning and it didn't get done until 1pm. We wasn't advice that the part wasn't there Monday or Tuesday so we lost morning work. Very unprofessional.
Jose Romero- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dipant Patel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Reilly- Évaluation :
- 4
Let me start by saying that the general manager at this location was extremely helpful. When I made the one-way reservation from Austin to Bensalem, this was not the location I choose for drop off. Knowing very little about my final destination, I choose the fist location on the list of suggested locations. Once I arrived, I learned that the location I chose was about 20 minutes away from my new apartment and this location was much closer. I couldn't figure out how to update the location myself, so I decided to just show up and see if I could turn it in here. At first, the manager seemed a bit skeptical and I thought I might have to make the 20-minute drive. Then he gave me the best news ever and told me that I could drop it off there. The one comment I would make regarding how you can improve is that there should be more than one employee working at any given time. It would have made my experience just a little better if I had been helped quicker. That would have earned this location 5 stars from me.
Alejandra Coronel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Faghre awawdeh- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Teron Tyre- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAELDAVID SOMOZA- Évaluation :
- 5
the person at the first location at roosevelt bld was awful. she passed the buck to an excellant manager at strret road. he was helpful. we had a garentee i the 6 by 12 would be at the first location.... it was not! she did not even call the street road location like she said she would
salvatore pizzo- Évaluation :
- 5
Nothing to complain about everything went well the 2 gentlemen behind the counter were friendly and explained everything well
darleen ferris- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Shannon Estrada- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rhona Molishus- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Christina Casumpang- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sayed Hashimey- Évaluation :
- 4
They had everything I needed.
THOMAS GASTON- Évaluation :
- 5
I just wanted to say that the fella that had checked us in was very helpful and very polite.
John Mackner- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kathleen C Testa- Évaluation :
- 3
Wish there was a survey for pick up and drop off. Morning employee was amazing. Friendly and helpful. Truck was clean except the steering wheel and dash my hands smelled like mechanics hands when I was touched the them. The 2 employees in the afternoon the one was rude and unprofessional. The other could have been more informative and acknowledge he couldn't help otherwise it looked like he was ignoring me.
BONNIE KANE- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Henry Lesesane- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Barry Gross- Évaluation :
- 5
I just want to say this location is incredible. Whenever we need a truck, they are very accommodating. The staff is very efficient and friendly.
alisa ziolkowski- Évaluation :
- 5
Everything was great. Thank you
kristy aldrich- Évaluation :
- 5
Not much. Gentleman we worked with was very nice and pleasant.
Lauren Superfine- Évaluation :
- 5
Service was smooth & efficient….
Robert Snyder- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ahmad noori- Évaluation :
- 5
Excellent
Levani Eriashvili- Évaluation :
- 5
Service rapide et convivial. Explained everything clearly. Overall a good experience
Kevin Smith- Évaluation :
- 5
Just want to reiterate how professional the young man was. Everything was in order, inside the store and out. very organized.
Matthew Roberto- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Chris Rafamello- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
andrey levkovich- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ulugbek Jumakulov- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
lisa newell- Évaluation :
- 1
Uhaul can go to hell. Charge me all these extra fees in this economy, can barley feed my family and cause I couldn't make it in time to the same UhAul I dropped it at one literally 15 minutes down the rd and they make it a one way price plus a wrong drop off fee making it a grand total of 800 friggin dollars for a cargo van. Fuck you U-Haul I'll never rent from you again. Jerks
nicole palek- Évaluation :
- 5
Your site manager was very helpful smooth transaction its close to my home so will definitely return and also recommend
Silvia Figueroa- Évaluation :
- 5
really nice guy and fast aaaaa++++++++
Gil Figueroa- Évaluation :
- 5
The staff was very helpful & informative. They were also very nice & patient , especially when I was confused & upset about some things I misunderstood. Very easy to work with at this location- and quick service!!
Bonnie Howard- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Joseph Wierzbicki- Évaluation :
- 5
Rien
Fred Burns- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joseph Alvin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Varma Saikam- Évaluation :
- 4
There are no suggestions for improvement at this time.
sheri' rivera- Évaluation :
- 5
Customer service was great and that is the first thing that I look for. The guys are well-informed and very polite. I will definitely use this location again.
stacey Bullock- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN PAPPADAKIS- Évaluation :
- 5
They were very helpful.
Joe Myro- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
GREG MONTIJO- Évaluation :
- 5
Wonderful experience u haul
SHAWN LYNCH- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Linda Miller- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeffrey Dixon- Évaluation :
- 4
Check engine light was on. Uhaul got the job done but was a little difficult to drive
Domenico Cerruti- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Andrew Gosser- Évaluation :
- 5
Great service! 2nd time got my hitch installed at this location. Merci.
sonny nguyen- Évaluation :
- 4
The U-Haul Rep. was efficient and professional. The process was simple and quicker than expected. The vehicle I rented was clean and well maintained. I would definitely recommend this location to family and friends. Returning the vehicle was even easier.
Juan Antonio Suarez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHRISTINE SCHIAVELLO- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
joseph treadwell- Évaluation :
- 3
Tell me BEFORE signing and paying for everything that there is a $20 fee to check in truck when store closed. When I wanted to wait to return the truck til the store opened to return it....I realized the truck was due in 10 min before opening, and I would be charged a fee either way for "being late".
Megan Warren- Évaluation :
- 5
There is a manager at the location that I use all the time. I am a regular there as far as renting goes. And I believe his name is Julian. Apologize if I have his name wrong. But he really does an awesome job. on Saturday. 12 30 23. It seemed as though he was by himself working and I was there early morning and I returned my rental at around 6 PM. And he was still there. And. He was still very courteous, very professional. And that was after being there all day I couldn't imagine. I think this young man needs to be recognized every time I am there. He handles my situation. With professionalism and courtesy.
William Barrett- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
RONISE OLIVEIRA- Évaluation :
- 2
Le client n'a pas laissé de commentaire.
Sean Knowles- Évaluation :
- 5
Amazon staff very nice
Darlene Clemson- Évaluation :
- 3
Suggest U-Haul make center aware of reservations for putting on a hitch. Greeted rudely when I arrived as person was not aware of reservation and complained I made it yesterday. Further complained when I said I had noted I would be staying. Once finished was more pleasant but would have walked out if getting the hitch on that morning was not a necessity. Suggest some type of credit given treatment
MATTHEW CONNOR- Évaluation :
- 1
When I arrived to site… the truck wasn't where it was suppose to be at on map shown on app… when I did locate the truck it was parked behind another truck I couldn't get it out. I had to call customer service for help and they switched me to another truck on site that had keys in the lock box… customer service saved the day!!!
Timothy Barr- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
brian surrick- Évaluation :
- 5
I was in and out less than an hour. Very satisfied!
John Wallace- Évaluation :
- 5
My service was fast . Very easy and and quick return . I would recommend to rent from you.
dan niver- Évaluation :
- 4
The purpose of this rental was transport 12 foot long lumber. We could have rented a 10 foot truck for less money and left the boards hang out the back. However we decided to spend the extra money on the 15 foot truck which shows over 12 foot floor in the main body. Somehow, the 12 foot boards did not fit unless placed on an angle. There is some misrepresentation going on here. Maybe the dimension does not consider closing the door.
JAMES CONNELLY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
marc Winokur- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Josh Tamarin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BOGDAN BANKIEWICZ- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Jill Bowman- Évaluation :
- 3
Pick up was smooth but we didn't return truck at the scheduled time was 8am. We got delayed in unloading, female uhaul agent at location called at 8:20am and reprimanded us for not calling ahead to report delay. She stated "how would you feel if you reserved a truck and it wasn't available upon pick up, be mindful"….poor choice of words and customer service. We paid over $550 for our reservation. I have rented before from this location and never had any problem. Manager always listened to any concerns and always good service. Another worker listened to our experience upon return of truck and agreed that his location had deteriorated.
Jacqueline Rentas- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Artur Grigorev- Évaluation :
- 3
Humane customer service.
Luisa Lewis- Évaluation :
- 4
When ordering parts needed for hitch installation, inventory should automatically get checked and parts ordered if they are not. The parts required were not at the store for my appointment and it had to be moved to the following week.
Greg Montijo- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Bernard Onorato- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
mike nolen- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sharron Bryant- Évaluation :
- 2
too expensive billing
Biju Jacob- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Laura Goodz- Évaluation :
- 3
Low tire pressure indicator kept going on - on, on-off. Headlights did not work. Governor set at 74!! What a crock.
JR Neutel- Évaluation :
- 5
Always have used this site for the past 12 years and always have had great equipment and always found personal knew how to explain how and why when using or pulling trailers of different sizes, and ALWAYS have found the trailer I needed at this site, and it's easy to locate too.
GEORGE COSTAS- Évaluation :
- 5
Great staff, very friendly and professional!
Donald Louie- Évaluation :
- 5
I recently had the pleasure of renting a truck from U-Haul of Bensalem, and I wanted to share my overwhelmingly positive experience with U-Haul of Bensalem From start to finish, the rental process was seamless, easy, and an absolute pleasure. The online rental and return system is not only simple but also incredibly satisfying. The user-friendly interface made the entire process a breeze, saving me valuable time. What sets U-Haul of Bensalem apart is their approach to customer service. Unlike many other rental facilities, there was no hard selling of additional products or services. This was a refreshing change, allowing me to focus solely on my rental needs without feeling pressured. Despite the apparent busyness of the U-Haul representative, she exhibited an unparalleled level of friendliness and professionalism. She managed to make me feel like I was the only customer in the facility, providing personalized attention that significantly enhanced my overall experience. I want to express my sincere appreciation to the team at U-Haul of Bensalem for their outstanding service. Renting a truck has never been this enjoyable, and I wholeheartedly recommend U-Haul of Bensalem to anyone in need of reliable, customer-centric rental services. Thank you for exceeding my expectations. Best regards, Jim
James Flood- Évaluation :
- 3
May be do an eye test for people who are noting the gas levels. I am going to tell everyone to use other services.
Manan Patel- Évaluation :
- 5
The Man who helped us was very accommodating, polite, & kept a clean bathroom & facility.
Malcolm Williams- Évaluation :
- 5
The only negative thing i could say is the Bensalem location only had one person working when i stopped in to pick up my rental. She was very very good at her job. She could have used some help. I was there around 8:30 a.m. on a Saturday. Came back around 11:00 a.m. to return the truck. It looked like she was still on her own.
WALTER TUDOR- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joseph Mcclellan- Évaluation :
- 5
The U-Haul team at this location was amazing!!! They made the process easy.
Christopher Atwood- Évaluation :
- 5
The hitch was professionally installed, and it looks great on my new car. High quality service and timely service. An improvement would be occasional texts that update you on when your vehicle will be ready. My car dealer does that, and it is very convenient.
Daniel Abramowicz- Évaluation :
- 5
Technician was very complete and professional
Andre Daigle- Évaluation :
- 2
The vehicle inside was dirty & the representative didn't even show me were to drop off keys there was no room at all to return the vehicle due to that fact the app could update or pinpoint my location at drop off time we sat out there for 40 min s waiting for the app to update & it didn't ur representative look like she was by herself & needed help next time ill try budget never again
Herman Thomas- Évaluation :
- 5
No comment
harold copperstin- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Shavonne Davis- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ANDREW BERLIN- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Imeir Simmons- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Timothy Beckel- Évaluation :
- 5
Julian Loughrey was very friendly and helpful in unloading my car from the trailer. He had me unload it but he was there for support. Excellent service à la clientèle. Thank you, Julian!
Cynthia Rich- Évaluation :
- 5
Always a great experience at Bensalem
Joseph Mcclellan- Évaluation :
- 5
This was one of the best car/truck rental experiences ever. The general manager is a great combination of relaxed/funny and it's clear he has a good relationship with the associate that was in the store at the same time. Fantastic service.
Brittany Nielson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Steve ReidenbergServices supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
-
Propane
Service de propane livré directement à votre porte!
-
Camions à vendre
Nous offrons la plus grande sélection de l'industrie!