Customer Reviews for U-Haul of Huntington Hills

11 047 évaluations

6100 S College Ave   Fort Collins, CO 80525
(Ubox Warehouse 9am-4pm : 3700 canal drive Fort Collins 80524)

(970) 226-3777

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(970) 226-3777

6100 S College Ave
Fort Collins, CO 80525
(Ubox Warehouse 9am-4pm : 3700 canal drive Fort Collins 80524)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Quick process and easy to work with. All good!

Steven Ramos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris Allison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian Alarid 
Évaluation :
5

Every staff member I worked with was extremely nice and helpful! It was a stressful moving day, and my experience with this U-Haul location was such a relief! 100 % would recommend!

Lindsey Jones 
Évaluation :
5

It’s all good…keep up the good work…

Javier Roldan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Rollins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Waterloo 
Évaluation :
5

Make sure customers use your app! It made everything so much easier!

Marc Cousins 
Évaluation :
5

Very informative and helpful on the process. Nice guy!

Brett Ferguson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zach Alexander 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kabunda Natumba 
Évaluation :
5

Uhaul has the best customer service of anyone!

Harry Michaels 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Moltrum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine Larsen 
Évaluation :
5

The app makes it look or seem as you can rent the same equipment at all locations. Which is not true! Thankfully I was able to find a location further away that had what I needed. U-Haul almost lost my business because of it!!

Jerry Hazard 
Évaluation :
5

Great customer service!! Associate was funny !!

Laura Hernandez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Casey Vavrina 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas Brigati 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith James 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay Yousling 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Ellsworth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Yemm 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis Docherty 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jennifer Sisneros 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth Ferraro 
Évaluation :
4

See above

T Anna Binkley 
Évaluation :
5

Your service is fast and professional. Your prices are reasonable. Don't change a thing.

ROBERT ADAMS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler Geddes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Dressler 
Évaluation :
5

Process was easy and well run

Cathy Dorman 
Évaluation :
4

U-Haul app is slow and cumbersome. Also, this rental my truck wasn't ready with requested blankets and dolly. Just made checkout extra slow. Really wish prices didn't have so many hidden fees. Overall, experience was good and services provided were appreciated. Will rent again when need arises.

BARRY HANSEN 
Évaluation :
2

I've been using U-Haul for 30 years. This location is hands down the worst I've dealt with. The truck I rented was not ready for me. I couldn't really complete my pre inspection because it was parked so close to the other trucks. When I got it home and ready to load, the lock mechanism was so bent it couldn't receive a U-Haul brand circular lock. The truck had a padlock on a chain, but one half of the lock was sheared off making it unusable. I had to waste time and buy a lock after this location wouldn't answer the phone. I got dumped into the main queue where after waiting. The agent couldn't do anything except get these unprofessional dirtbags on the phone. This isn't my first time dealing with this location and every time there has been incompetence. It's like this location does outreach work for mental challenged people. I'm so angry about this experience that I'm planning on having my credit card issuer do a chargeback. Not only will I not spend my money at this location again, next time I might just use a competitor.

Chad Sullens 
Évaluation :
5

I talked with Zachary and he was great! Very respectful and helpful. Zachary Made sure I had everything I needed including When I had questions about hiring help!

Zachary Dilonardo 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Colleen Wood 
Évaluation :
4

Nice folks working there …helpful and curtious

Mark Higgins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Colip 
Évaluation :
1

Inspect your equipment better before you rent it out to customers. I had to call road side twice to have 3 tires replaced before I even left my departure location. I rented a 26' box truck and a car hauler trailer, 2 out of the four tires on the trailer were bald and 1 tire on the truck had a nail in the sidewall rendering it usless. Driving 1500 miles across the country, I knew all three tires would need to be replaced. I didn't notice these things until I got to my house to load the truck, which set me back a full day making me miss a workday without pay due to waiting for roadside to arrive. Surely these things would have been caught if Uhaul could perform simple inspections on their equipment. Not even halfway through the drive one of the rear axle seals started leaking gear oil everywhere making me wonder if we were going to make it to our destination.... on a newer truck with 54k miles! I would rather spend more money with a competitor and get a quality rental like Penske. I should have checked the reviews on this place before renting. Buyer beware!

Dylan Quirk 
Évaluation :
2

Inspect your equipment better before you rent it out to customers. I had to call road side twice to have 3 tires replaced before I even left my departure location. I rented a 26' box truck and a car hauler trailer, 2 out of the four tires on the trailer were bald and 1 tire on the truck had a nail in the sidewall rendering it usless. Driving 1500 miles across the country, I knew all three tires would need to be replaced. I didn't notice these things until I got to my house to load the truck, which set me back a full day due to waiting for roadside to arrive. Surely these things would have been caught if Uhaul could perform simple inspections on their equipment. Not even halfway through the drive one of the rear axle seals started leaking gear oil everywhere making me wonder if we were going to make it to our destination.... on a truck with 54k miles! I would rather spend more money with a competitor and get a quality rental like Penske.

Dylan Quirk 
Évaluation :
3

Picking up vehicle i had to walk to end of large parking lot to get. Front window/dashboard had cardboard advertising information taking up all of windshield. Truck was filthy dirty, like it had been sitting in winter parking lot for weeks not being used. Employee tried to clean windshield and actually made it worse. I then cleaned so would be safe to drive away and found car wash...all sides and windows and tires were just filthy dirty. I asked female employee how back lock mechanism worked and she had no idea but i figured it out. On a positive note 15' truck operated perfectly. To summarize, would have been nice that truck was clean and pulled up front at agreed check in time. Thank uou.

kent stine 
Évaluation :
5

Nothing in my mind, staff was prompt friendly and thorough. Great experience

Chad Rippy 
Évaluation :
5

Quick service at an affordable price. Quality work too

Chase Howard 
Évaluation :
5

The manager was so helpful and nice!

Elizabeth Hassen 
Évaluation :
5

Zach was great!!

RICHARD SANTO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfred Wetzinger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Donaldson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy Yingling 
Évaluation :
5

Too many hidden costs. I rented the truck whose base cost was only $60, and the bill climbed all the way to $140.

Jake Gottlieb 
Évaluation :
1

Alignment was horribly off and the front desk guy that helped us burped and told me my id was fake and said he just likes to mess with people. He was just all around a very weird guy and had no manners. Also the back of the truck was super dusty like no one had cleaned it and the gas tank wasn't full. Not a helpful location.

Megan hahne 
Évaluation :
5

The guy I worked with was outstanding and it was a night and day difference vs the guy that threatened me at the previous location I had just left (1415 N College Ave #4, Fort Collins, CO 80524)

James Burton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn Angley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Heimbuch 
Évaluation :
5

This location was excellent to rent from. The issues lie in the uhaul app. Uhaul needs to improve location accuracy, ease of use and set up a business access for people who utilize uhaul frequently.

Antoine Garcia 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jolene Harvey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Young Guk Kim 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron Hull 
Évaluation :
4

I just barely late with my drop-off, but before closing, but a bit disappointed was still charged a second day rental

Allen Turner 
Évaluation :
4

My newchitch has a ding in the receiver ring down to bare metal not the best

PAUL MCWILLIAMS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Williams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan brewer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason Martinez 
Évaluation :
5

Overall, great service. Very easy move.

Michael Foley 
Évaluation :
5

Your staff were great, fast, efficient, and they worked together to get me in and out quickly.

DAMOND DOTSON 
Évaluation :
5

I didn't get the name of the woman who checked me in, but she made everything so easy! Well done

Candace Bertsch 
Évaluation :
5

Excellent service at pickup and dropoff as always at this location!

Ronald Thompson 
Évaluation :
5

Dropped off a 5'x8' trailer here. Cody was friendly and quick.

Kristopher Macurdy 
Évaluation :
5

Cody was very nice and professional. He reviewed all aspects of the trip and truck and got us on our way quickly,

Kris Macurdy 
Évaluation :
5

Always the best customer service at this Uhaul.

Gloria Hudson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ernie Frey 
Évaluation :
4

Some of the furniture carpets were wet

Bradley Dallaire 
Évaluation :
5

Always enjoy this location for easy access and quick service. Thanks, U-Haul team. Truck was 15' and served its purpose. Appliance dolly was worn down and when I needed it, it would not lock/secure the strap to go around our washer/dryer in place, essentially being useless. By the time we noticed this, needed it, it was too late. Nothing like some extra manual labor to do the trick. Other than that hiccup, all went well for this move.

JUSTIN GOEBEL 
Évaluation :
5

Everyone was very helpful and kind to us. It was a great experience

Taylor Gasper 
Évaluation :
5

Good call equipping the trailer with a fold-down ramp.

Mark Rhodes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Buddy Jordan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACEY STOUT 
Évaluation :
5

We just finished a long a complicated move using UBoxes. The Huntington hills location was great. The staff was always friendly and accommodating. My UBox was handled professionally and always made available when we needed it. I would highly recommend this U-haul location.

Laura Houston 
Évaluation :
5

I have been renting from this particular U-Haul for over 9 years. Katie and Anthony are always friendly and so helpful. I can get in and out quickly without delay. Great people to work with when I have to pickup a trailer.

Gloria Hudson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Luckau 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia Yost 
Évaluation :
5

Free dolly.

David Cummings 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haley Mayrose 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Holt 
Évaluation :
1

I finally got refunded 2 months later for a cancelled card ntainer

rachell MURRAY 
Évaluation :
5

Staff was professional and extremely accommodating

Jamal Skinner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhett Moore 
Évaluation :
5

Friendly and funny guy there that's what we need to make sales. 100 % satisfied

Lawrence Nieto 
Évaluation :
5

Excellent customer service, very helpful and quick!

Spencer Turner 
Évaluation :
5

clearer gas indicators. Guage doesn't clearly indicate how much gas to put back in.

alaeldin rachid 
Évaluation :
5

I think the staff was great. Not much to improve.

Jamal Skinner 
Évaluation :
5

Everyone was helpful!

Kim Parker 
Évaluation :
3

The upper radiator hose was disconnected causing the truck to break down. This was over looked by the mechanic

Christopher Ingram 
Évaluation :
1

Dropped off one-way rental. Nobody came out to assist. Went in and 2 guys were just sitting behind the counter. Walked up, explained that I was dropping off one-way rental, didn't have printer paperwork, etc. Let one guy know I'd like a paper receipt for the drop off. He disappeared for 5-10 minutes, came back and handed me a printout and never said a word. As I was walking away I noticed a $25 cleaning fee had been assessed. I asked 'why?' He said I had piled the rental moving blankets vs. folding them--said it was on the signage at the back of the truck. It was already a long day, still sub-zero, and I didn't feel like arguing--but, that was/is total BS. Nowhere does it say nor was I told that the moving blankets had to be nicely folded upon return. I'm guessing they just get thrown in a bin for cleaning and repackaging anyhow? I'm guessing it was a slow day at this location and they needed some extra $ to justify their sitting around. Not impressed, will never use this location again, and feel like I was robbed of $25 before I left.

David Thilmany 
Évaluation :
5

Great service and the employees were very courteous.

Cruz Bonilla 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas Irwin 
Évaluation :
5

Excellent customer service. Aiden was quick to help me install a ball hitch and the rented trailer. Really great experience

Zachary Barrow 
Évaluation :
5

Great staff that were very knowledgeable and helpful.

Jeremy Griggs 
Évaluation :
4

Great people to work with they are awesome and so helpful and understanding. Best place to rent a unit from a well, very easy process. Highly recommended

Ambree Blackner 
Évaluation :
5

It was simple and they were very friendly! I wish the prices were not so high where I need to rent another uhaul. I have to make two trips to pick up the items I need. It is just what is going on in the country.

Marla Mandella 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Paulsen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline Puca 
Évaluation :
5

Always a good experience

John Clark 
Évaluation :
2

Delivery of u-pod to end point went fine and driver was pleasant and helpful. Site office staff was rude, sullen, uninformed and uncommunicative. Had to call repeatedly to set up delivery.

Susan Kempster  |  Expérience générale 
Évaluation :
1

The UBoxes are poor quality, no one can confirm when the hours for the warehouse are (apparently not open Sunday but have been scheduled to get box then), and found different lock on my box.

Natalia Sturgill  |  Expérience générale 
Évaluation :
5

5 stars bby 5 stars all around

Raul Carrillo  |  Expérience générale 
Évaluation :
3

Seemed like a great facility however my U-Box was not here regardless of the several confirmations over weeks that it would be. Something needs to be fixed in your system.

Meghan Gavin  |  Expérience générale 
Évaluation :
5

The driver who delivered my UHaul Box was Promped and communicated well, Friendly and courteous. Survey required I answered the questions about the facility Which I did not see

Catherine Neves  |  Expérience générale 
Évaluation :
5

I had a wonderful experience with using a ubox and with this facility in general. The warehouse guy was awesome, friendly and prompt about getting my stuff ready.

Jessica Tiemeyer  |  Expérience générale 
Évaluation :
2

Incoherent responses, no responses, combative and uncooperative responses until Finally, Chris, then Pat, Called on Mon and got things handled.

geoff jordan  |  Expérience générale 
Évaluation :
5

Our U- boxes were stored for 3 months and available when requested. All contents were un-damaged. Staff was friendly and flexible with timing of U-box pickup.

Michael Lukk  |  Expérience générale 
Évaluation :
1

Not once were we told the storage & pick up location was NOT 6100 S College Ave until driving all the way there then being told we had to go elsewhere. Very unaccommodating people.

Joseph Solomon  |  Expérience générale 
Évaluation :
5

U-Haul box was a great way for my daughter to move. Would definitely use it again.

Charles Stark  |  Expérience générale 
Évaluation :
5

Pat was a pleasure to work with.

Jane Elworthy  |  Expérience générale 
Évaluation :
5

Great service, the GM and Assistant GM are excellent, professional, and super fast when communicating.

Nicholas Banks  |  Expérience générale 
Évaluation :
4

Aucun

fred kay  |  Expérience générale 
Évaluation :
5

Larry was super!

thomas peters  |  Expérience générale 
Évaluation :
4

Everything was convenient!

Renee Frederick  |  Expérience générale 
Évaluation :
5

It was a pleasure working with this location. The staff was very courteous

Debbra Brilla  |  Expérience générale 
Évaluation :
5

S.O.

Morgan Folino  |  Expérience générale 
Évaluation :
4

The manager was the most helpful in resolving a problem that occurred in the big chain of processing our u pod..... I will however be contacting corporate to resolve our issues

chris vetter  |  Expérience générale 
Évaluation :
5

Everything was great!

Emilie Hebert  |  Expérience générale 
Évaluation :
1

I had a lot of problems with this location and the warehouse where the UBoxes were stored. I have a case out for this location trying to get as much money back as I can. Ref # 1887364.

Jenna Keefer  |  Expérience générale 
Évaluation :
1

I will never use Uhaul again. There isn't enough characters for me to tell you why I won't use you again. If you would like to know why, email me and ill tell you. tzemla5@gmail.com

Tony Zemla  |  Expérience générale 
Évaluation :
2

They were three days late picking up the boxes, which caused problems. They never called me to tell me they wouldn't get the boxes. I had to call each day and get an explanation as to why they hadn't.

matt shrader  |  Expérience générale 
Évaluation :
5

I would defiantly use you again. You made a very stressful time go very smoothly. I Highly recommend the U-Box! Thank You Ronda

ronda hood  |  Expérience générale 
Évaluation :
1

The people working in the warehouse are courteous, but the manager & entire experience with U-Haul was absolutely awful. I will never use U-Haul again, and neither will my family and friends.

Maryjane Goulding  |  Expérience générale 
Évaluation :
4

The staff was courteous and helpful.

WALTER LESLIE  |  Expérience générale 
Évaluation :
3

We rented 3 U-Box containers. The people who delivered them were very nice and helpful. The containers came on trailers which we had not accounted for and there were trash and debris in two of them.

Stephen Seedorf  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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