Le client n'a pas laissé de commentaire.
jasmin lowe- New York NY
- Poughkeepsie
- 12603
Customer Reviews for U-Haul of Poughkeepsie
(Located in the Post Road Plaza on Route 9 in Poughkeepsie NY 12601, Next to USPS on Northbound Lane of Rte 9)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
2560 South RdPoughkeepsie, NY 12603
(Located in the Post Road Plaza on Route 9 in Poughkeepsie NY 12601, Next to USPS on Northbound Lane of Rte 9)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Beatty- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jared Martins- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Renita Malone- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
shirley falconer- Évaluation :
- 3
Trailer was not cleaned at pick up, had liter in it and so I returned it the same way. Picking the unit up was very uncomfortable, the rental pick up may me feel like I had to get into fighting mode , cause that's the feeling I got , but then realized they were just kids ! Acting street. So kept my composer and kept it moving.There terrible at it and laughable. I really hope they don't get the wrong person on the wrong day , that has no patience for it , enough said ..
Jose Gonzalez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Miguel sarminto- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Praveen Mekala- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Monica Romano- Évaluation :
- 4
I'm new to using a hitch. It would've been nice to have a quick course on it's use. I didn't know where the wiring was installed and how to use it.
Jorge Rodriguez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Katelyn wallner- Évaluation :
- 5
The customer service representatives at this location did a great job!
Justin Mancini- Évaluation :
- 5
I always had a good experience with this facility, Vehicles well mantained .
Eduardo Ercoli- Évaluation :
- 4
The entire rental process was difficult , we picked up a truck at 530 in the morning and you guys called my boss and another contact at 530 in the morning and wouldn't let us take truck unless they picked up. Ridiculous !
Elizabeth Barbato- Évaluation :
- 5
Nothing, the young man that helped me was courteous and fast setting me up picking up a trailer. In and out in 10 minutes. Awesome!!!
James Nardelli- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Lombardo- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Emilio Velez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Emilio Velez- Évaluation :
- 5
The young men that assisted me in the process were very helpful and di and excellent job
Michael Penfield- Évaluation :
- 5
Our associate amir took us right in to do the work.he was finished in the time that he said that it would be done.
Frank Averill- Évaluation :
- 5
Ashley was super helpful and even brought me my belongings that I left in the truck. 10/10 experience. Thanks to her.
Jonathan Lebron- Évaluation :
- 4
Please explain to your customers when they pick up a truck, if the gas tank is on Emty that when reurning the gas would half to be a quarter tank when returned. If not it will be deducted from the deposit, which was explained to me in Youngstown Ohio, this should have been done in Poughkeepsie New York...
Phillip Rudolph- Évaluation :
- 1
Customer service at this location is the worst!I would not recommend this location to anyone.the workers are not friendly and not helpful at all
Jacquelinne frank- Évaluation :
- 4
Unfortunately the truck I rented, wasn't in the best condition, didn't know til after I was out on the road at a distance from the rental location. It was making weird kinda noises from under the truck when u pressed on the brakes. Also it would be convience if the option to pay cash was available. Merci
Jeffery Jordan- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joseph A Melina- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christopher Lesniak- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Robert A Morris- Évaluation :
- 5
The rep, Jazmin, that assisted me was awesome!!
Bridgett Shepard- Évaluation :
- 4
Rien
ANNABEL ZACHARY- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Manuel Torres- Évaluation :
- 5
No complaints. Got exactly what I needed and explained very well
NUNZIOF GUERRIERO- Évaluation :
- 5
Nothing. I've been renting from this location for many years. Always well managed. A big welcome to Ashley, the new store manager!
Robert Maloof- Évaluation :
- 4
Vehicle was clean, seat did not adjust. Suspension system non existent. Engine very loud. Transmission on its last legs.
Mary OBrien- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Mihalyo- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
John Perez- Évaluation :
- 3
Interior of Van itself was dirty outside of van was dirty everything else after that was not applicable because nothing was wiped down everything was Dusty garbage was left in the van then needs alignment transmission slipping passenger side signal out
Tibor South- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Corrie- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
tim jordon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DAMIAN CRUZ- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Raymond Bravo- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
PAUL FRAME- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
luigi nuzzi- Évaluation :
- 5
Nothing. Great service
Tim Cone- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN ZENO- Évaluation :
- 5
The only thing that was bad is that the headlight was out so I could have gotten a ticket if a cop would have seen it
David Aviles- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Thomas Brundage- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
aaliyah bautista- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Henkel- Évaluation :
- 1
Both front tires had slow leaks when vehicle was given to me
shaniqua arnold- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Wells- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Newton Matthias- Évaluation :
- 5
The trailer smelled like horse ,
todd favaro- Évaluation :
- 3
Better roadside system
Thomas Reardon- Évaluation :
- 5
Employees were helpful and on task
Jonathon Zenz- Évaluation :
- 5
Everything was very nice . First time I rented a truck . I would recommend to peoples
Gloria Shuler- Évaluation :
- 5
The worker I dealt with was so pleasant and very helpful. I am definitely appreciative, made my experience smooth.
William Hiemcke- Évaluation :
- 5
This is the only location I’ll use
Brian Turner- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stephen McKinney- Évaluation :
- 3
First truck had a low tire. Next had check engine light
Stephen Foley- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN ZENO- Évaluation :
- 5
Nothing. Everything was in place like I ordered it
Jacenta Lorick- Évaluation :
- 5
Good job Keep it up U Haul
Jamison cuevas- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Owens- Évaluation :
- 3
I still have not received an email with my final receipt.
Walter Manrique- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
MICHAELD PAYNTER- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marco Van- Évaluation :
- 4
The facility looked like it was closed. The staff we very helpful and friendly. I just thought I should let someone know that I almost left because I thought they were closed and they were open.
Sam Ascolese- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
William Artist- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Franks Vieni- Évaluation :
- 1
Fix your damn key drop box the shits broken.
keith holder- Évaluation :
- 4
Don't offer an empty truck to a customer. you've charged the previous renter the "charges" for bringing it back empty - use that money and fill it to 1/4 tank.
Jane Leung- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Evaristo Hipolito- Évaluation :
- 3
When I picked up the truck, I was handed the keys and no paperwork. I was told it had 1/2 of gas and I needed to return it with 1/2 tank. I returned it with 3/4 tank and was told I would be charged $30 for gas. When I explained that I was told it had 1/2 tank at pickup, the clerk gave me a look, but when I showed them that I wrote that down, they waved the fee. I think the person when I dropped of the truck was very nice and reasonable. I think the person when I picked up the truck may have just made a mistake, but it expected to get some sort of paperwork. Overall, the process was easy and the truck did what I needed it to do.
Duane Beyer- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
jessica stier- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Marlow Dunham- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Roberto Cedeno- Évaluation :
- 4
Check engine light was on. Sounded like truck had pretty serious exhaust leak. Price was more than I hoped for, I've rented often
Daniel Touw- Évaluation :
- 4
5x8 trailer was in poor shape. The door was almost impossible to close & lock. The interior apparently had mold as my property came out with mold all over. I would take this particular unit out of service.
Chris Dorazio- Évaluation :
- 1
When I picked up the uhaul I was told that I was given a $16 credit because there wasn't any fuel in the truck. When I return the truck, the $16 credit was added back to my bill as another charge, even after returning the truck with more fuel in it when I picked it up. Explaining that I did not agree with the final charges, I was notified that I'd be getting a call from someone at uhaul is discuss it. Phone call never happened and I still got charged with the additional $16 fee.
Mark Dugan- Évaluation :
- 5
The only suggest I have is possibly a light air freshener and a quick vacuum to the seats of the equipment. Other than that my experience today and past have been a pleasure. Fast service and always pleasant customer service
Qiana Woods- Évaluation :
- 5
I did not need to use any of the blankets that were in the cargo van at the pick-up but just as an fyi they were wet.
Robert Cook- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jared Martins- Évaluation :
- 5
Excellent service!
Manuel Eric Quiroz Parga- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Volodymyr Zadvirnyi- Évaluation :
- 5
Very good
mostafa Dewib- Évaluation :
- 5
The staff were knowledgeable,kind,and friendly.
Samuel Reeves- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Sarah Graham- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Zachary Cwik- Évaluation :
- 5
Keep up the great customer service
Stephen Connelly- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
rose keith- Évaluation :
- 3
I was given a receipt when I checked out that reflected my final payment. However I was billed MORE on my CC. Went to the store I rented the truck from and they said I had to wait 4 days to see if that amount was billed Also after I left I started getting random texts from people stating they helped with my truck and wanted to get to know me. It was 3 or 4 different texts.
Karin McAnerney- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ARTHURJ III ACKERT- Évaluation :
- 5
Nothing everything was smooth and easy thank you
Eugene Mccarvill- Évaluation :
- 3
Bien
rachadi mostafa- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kayleigh VanKleeck- Évaluation :
- 5
Super helpful group of folks. I ordered the wrong truck and they were super chill about making sure I got the right thing.
Dillon Welch- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Patrick Farley- Évaluation :
- 5
Everything went smoothly.
barry rosen- Évaluation :
- 4
The equipment needs to be clean. Not just cleaner but clean in and out of the vehicle.
Paul Bisceglia- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark LupoServices supplémentaires à cet emplacement
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