Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location is my favorite ! Always ready to go above and beyond with friendly helpful service!
Chris B
Évaluation :
5
Nice and friendly
Guadalupe P
Évaluation :
5
Nothing you guys are always excellent
Sarah H
Évaluation :
5
Le client n'a pas laissé de commentaire.
David R
Évaluation :
5
Everything was perfect! Nice reps.
Rebecca H
Évaluation :
5
This location is awesome. The customer service was exemplary.
Thomas M
Évaluation :
5
Keep up the good work
TARSON E
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa m
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa B
Évaluation :
3
Owner did his job ok but has a lot to learn about customer service
Dan B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nikki S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Matthew R
Évaluation :
5
Great staff--thank you
Thomas H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elijah T
Évaluation :
5
These guys and this location are super reliable and efficient.
Scott S
Évaluation :
5
Chris was personable and professional as usual while solely managing the location. They are my neighborhood go-to for alternative transportation and are the best!
Aisha F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie W
Évaluation :
5
Le client n'a pas laissé de commentaire.
roger p
Évaluation :
5
The guys there were very courteous, respectful, and prompt. Everything was done perfect.
Robert K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chandrakant A
Évaluation :
5
The uhual app needs improvement. Was not working properly
Eleazer V
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daily H
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERTO D
Évaluation :
5
The entire staff at this location are great to work with.
Steve G
Évaluation :
5
Top Knotch!
Marianne M
Évaluation :
5
Customer service was excellent!!!
Guadalupe P
Évaluation :
5
More available car trailers
GERARDO S
Évaluation :
5
It was all fine.
MARY C
Évaluation :
5
Aprecia
oscar s
Évaluation :
5
Everything was perfect! No improvement needed. You should pay your Representative more, He is really an Excellent worker.
Mark H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael B
Évaluation :
5
Devon took really good care of me, great team at this location!
David G
Évaluation :
5
Super nice people
Kenneth W
Évaluation :
5
Le client n'a pas laissé de commentaire.
mary s
Évaluation :
5
Devon, Chris, and Steve are great! What a professional and understanding team at Sunnyslope 9300 Cave Creek location! Consistently looks out in every way! Good job guys!
Aisha F
Évaluation :
5
All great check in check out better than ever
Paul H
Évaluation :
5
Le client n'a pas laissé de commentaire.
kallie b
Évaluation :
5
I really appreciate it... Helpful , thanks
Jorge H
Évaluation :
5
Le client n'a pas laissé de commentaire.
James D
Évaluation :
5
Make the app easier to use. The app was very confusing. "Pick up my truck" resulted in reloading the Dashboard. Had to click "View/Edit" first and then Pick Up for the process to start, only for the app to tell me I had to go inside for assistance. Luckily this office was staffed and the staff were very helpful and got me checked in quickly.
Nahti K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Miriam T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peggy F
Évaluation :
5
Everyone that assisted me was friendly and professional.
Robert K
Évaluation :
5
Thanks for sending text with drop off while I was driving. Very helpful
Randy S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don F
Évaluation :
5
I would highly recommend this U-haul location to anyone needing to rent any type of moving vehicle and/or trailer. The service is EXCELLENT!! The representative that was working Thursday evening was very thorough and patient.
Gina L
Évaluation :
5
The staff was fun and professional.
Robert K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mikaiala N
Évaluation :
5
Clean vehicle that drove amazing, especially for a 20' cargo box. Check-out and return were quick and painless! Thank you U-Haul!
Scott M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jane A
Évaluation :
5
Pros from the moment I drove on the lot!
Omer W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy G
Évaluation :
5
The truck's passenger cabin was rather dirty upon pick up; thus I had to remove the floor mat which was highly stained and wreaked of odor from previous customers/rentals. The staff however was simply amazing and made certain that I had wipes to clean and wipe down the areas of concern prior to my departure. James assisted me with all of my add-on items and the cleaning while Kevin was helpful over the phone when I called to confirm my reservation details. He was even gracious enough to hold 3 of the 6 Furniture Dollies I reserved since this location had been running short. Love U-Haul as always and this will remain one of my most convenient and reliable locations!
Ambryelle L
Évaluation :
5
Excellent service. Best I’ve ever had from a U-Haul establishment.
Timothy H
Évaluation :
5
Great service.
Barry L
Évaluation :
5
Great spot super helpful staff!
Tully W
Évaluation :
5
Le client n'a pas laissé de commentaire.
David W
Évaluation :
5
Cab was a little dirty but still the best uhaul location
Robert N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angel M
Évaluation :
5
Devon was very friendly and helpful. The only real issue was that after only driving it 2 miles the battery died and we had to wait for roadside assistance. Good news is they were there within 45 min. and put in a whole new battery on the spot. We had no issues after that.
Stephen L
Évaluation :
4
Le client n'a pas laissé de commentaire.
John H
Évaluation :
5
Good service, friendly staff
Harrison S
Évaluation :
4
Le client n'a pas laissé de commentaire.
BILL K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert M
Évaluation :
5
The staff are very professional--Thank you
Thomas H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hope R
|
Premières impressions
Évaluation :
5
You are the best. Thank you, Isaac.
ISAAC D
Évaluation :
4
Le client n'a pas laissé de commentaire.
Douglas A
Évaluation :
5
The location that I stored my things. The guys that work there have to be the nicest, and kindest guys that I have ever met. And what's funny about the whole situation is that I will miss them more than they will know. Thanks U Haul and thanks to the Guys that I will always remember.. Happy New Year
Jacqueline V
|
Expérience générale
Évaluation :
5
Uhaul website grossly underestimated the number of Uboxes we would need. It said 4 for a 3 bedroom house. We needed 7! We wound up getting 5 u-boxes and one trailer and still had to leave stuff behind. It made the moving experience much more stressful than it needed to be.
Kenneth P
Évaluation :
5
The staff at Cave Creek are amazing and hard working people and was able to explain every detail
guisse b
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dallas B
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Nathaniel S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Malcolm C
|
Expérience générale
Évaluation :
5
Professional, friendly and efficient staff!
Lance R
Évaluation :
5
Very friendly, prompt, efficient service!
Eric K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenton C
Évaluation :
5
It rained over the weekend. Van leaked on upper right side, so some boxes were soggy and some furniture was wet. So it created some issues for me during the move.
luis m
Évaluation :
5
Excellent. Quick drop off. Have used this location twice before and always excellent customer service.
Jacinta T
Évaluation :
5
The gentleman that assisted me was very professional. ... The process was simple fast and straight forward. .. This is the second time that I have rented from this facility and will definitley return there if the need to rent arises again. ... Much thanks for a job well done.
Michael M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rene R
Évaluation :
5
A+
What can I say these guys are the best.
Kelly R
Évaluation :
5
Great place, great people!
Frank C
Évaluation :
4
This U-hall location was the one bright spot in an otherwise miserable move. The staff was friendly, kind and patient.
Cary L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Regina A
Évaluation :
5
I am very happy with the service I have received from this location. It is convenient, lots of supplies, and friendly and helpful staff. Customer service is always pleasant too.
KATHY K
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert C
Évaluation :
5
Le client n'a pas laissé de commentaire.
James J
Évaluation :
5
The truck was clean but I believe it was out of alignment as it pulled to the right. I forgot to mention it to the staff
MALCOLM P
Évaluation :
5
Great location, the Best!
Frank C
Évaluation :
5
Fix your app
Matthew C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike B
Évaluation :
5
The peoples at this location are the best-
Thomas H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith V
Évaluation :
5
I believe the gentleman that checked me in was named Chris. He was very pleasant to deal with, and very personable. He is an asset to your company.
David J
Évaluation :
5
Very easy process
patrice s
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca A
Évaluation :
5
Le client n'a pas laissé de commentaire.
BYRON F
|
Expérience générale
Évaluation :
5
The access hours are not convenient but it’s based on the hours of the store and it is what it is
Jennie V
|
Premières impressions
Évaluation :
5
Devon and Stephen were very helpful. Moving is stressful and aligning timelines didn't work out . They went above and beyond to help me.
Robert C
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
DUNAR R
|
Premières impressions
Évaluation :
5
It's was very convenient and helpful in the time of need. Thank You for all the help!
KOREA H
|
Expérience générale
Évaluation :
4
I was denied access to my unit during business hours by a uhual employee. Very frustrating.
BYRON F
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bobby A
|
Expérience générale
Évaluation :
5
Devon was professional, efficient and helpful! Just what one needs after a cross country journey of 33 hours. Thank you! Michelle Herauf Erik Garcia
MICHELLE H
|
Premières impressions
Évaluation :
5
Great work, great guys.
andrew t
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rory C
|
Expérience générale
Évaluation :
5
Thank you for helping us out in a pinch
Linda H
|
Premières impressions
Évaluation :
1
Some off your personal need mire trainer more friendly way to treating customers I say that because I'm be for almost a year rent the the storage and there and they never say even thank you or something for you know I tell you guys this because I have a business and I know how did you treating customers You asking me if I recommend you guys again with somebody else at deftly not
Abraham C
|
Expérience générale
Évaluation :
5
The staff is so helpful and friendly and that you don’t find to much !! Great place to store your things
Jacqueline V
|
Expérience générale
Évaluation :
5
The staff made you feel like family. Very professional. Very easy to work with. 100 % satisfied.
Jon W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanne V
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christine R
|
Expérience générale
Évaluation :
5
Very blessed to have worked with this U-Haul's team! Such an amazing, helpful group. Thank you, U-Haul!!!!
Sydney D
|
Expérience générale
Évaluation :
5
No problems.
James B
|
Expérience générale
Évaluation :
5
Enrique is the consummate profession -- very helpful, We had a lot going on and were terribly disorganized, but he more than put up with us. He helped us make it happen. Great service!. Thank you.
kevin w
|
Premières impressions
Évaluation :
5
CUSTOMER SERVICE WAS THE BEST I'VE EVER EXPERIENCED.
Zemora D
|
Premières impressions
Évaluation :
4
ALL GOOD
Adrienne A
|
Expérience générale
Évaluation :
5
Your neighbors are a challenge. I commend your staff in their ability to deal with them!
John P
|
Expérience générale
Évaluation :
5
Great service.
Denna E
|
Réservation
Évaluation :
5
none
terry w
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.