Le client n'a pas laissé de commentaire.
Len Dolby
Customer Reviews for Waltons Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Although uhaul only shows 4pm as earliest pickup if you call this location they will work with you.
Michael PeppersGood job. Thanks
Gary HurrleEverything went quick and easy.
donald conklinGreat service Quick and easy. Thanks
Gary HurrleSo convenient, close to home. Easy to reserve and pick up/return
Deanna MillerThere was mud on the rims and tires. I bring the uhaul back after 23 hours of use and still get charged for another days use. Which is not right.
Michael PayneEverything went great! Overall awesome experience
Scotty HillAll good.
Carl HarbinOwners were very friendly. Only complaint, would be their internet is super slow, but given the location, I understand why. Super easy to pick up and drop off.
Amanda YocumThanks for everything
Steve BakerGreat people, went out of the way to help out!
brian hofstromI had to rent from 20 miles away when there is a Uhaul 3 miles away. That's 40 miles I had to pay $0,69 per mile. Because the one 3 miles away was closed. I drove 40 miles round trip for 3 hours of use and 1 trip to storage only 3 miles away. Basically I paid way more than I should have because of "availability" otherwise, the Marengo Branch at Walton Inn were very friendly and helpful.
Raymond SnyderTruck was clean and functioning well. The gentleman at the office was expedient and professional... got me I a truck and on the road kindly and quickly.
Jaron StroudExcellent customer service
Mary ChlipalaQuality, personal care. Jerry Walton (locale agent) is a very nice man and a pleasure to do business with. Je les recommande fortement.
BOBBY FARMERThe 24/7 pickup was changed to in person, I therefor had to cancel my reservation and drive 2 hours to pick up another truck. Very inconvenient and I had to pay movers an extra 2 hours. This had nothing to do with my actual pick up location.
Robert BasslerGreat Service, friendly employee!
Shelly ForbesWalton's was excellent. He went the extra mile to provide amazing customer service.
Jelda HostetlerBetter selection. I needed a pickup truck not a box truck.
Steven ThompsonThe Manager/Owner was very professional, friendly, and efficient. Great service overall
Wyatt McManusthank you for cleaning the ice off of the windshield!
Kelly BeattyGreat communication from pick up center to ease of drop off location in a different area.
steve gillandI will definitely use them again in the future. Merci.
Kelly BeattyI appreciated the good service and communication with customer.
DANIEL SIEGPerfect 10. No constructive suggestions
Andrew LoarThe owners were helpful and friendly. Best experience I've had renting anything.
Adam DixonEverything was good. Had a few people want to know about your services. Will use again. Thank you
rodney jenkinsThe truck was not safe to drive, as it turned out, which had nothing to do with Jerry. Even he wasn't happy with it, but it was the only one he could find, at the time, and I had to have a truck... I was a victim of the "Flagship Van Lines" racketeering scheme, and the FBI/Feds finally found my belongings, that the movers stole. So, I had to make a fast trip back to Indiana to get them. This was the 3rd truck I have leased since June. The other teucks were very nice...but, this one was so unsafe that my daughter, who has a CDL, wouldn't even let me drive it. For part of the trip, I had to drive the car in front of the truck, because the lights were so bad, she couldn't see the road....and that was just one of the issues.
roni cravensSmall location. No where to drop off a big truck. Closed on a Thursday at 9 am seriously
Ashley ChasteenThe truck we had needs a front end alignment
Misty CardwellIm perfectly satisfied.the gentlemen at the office was very nice and his instruction was perfectly satisfied.noting to improve.
mark clarkNothing I can think of. Location was closed when I dropped equipment off, but owner kindly called to confirm my equipment check-in and inform me there were no problems, no money owed.
SUSAN LACYNothing because everything was awesome! Jerry's always willing to help any way he can.
JOYCE HARRISExcellent overall experience!!
Alice KempleNeed more equipment in South West Kansas we would have liked to get a trailer in Dodge City for round trip use and rate.
Darren SchmidtMr Walton was very helpful in processing my drop off. I have had encounters with 5 different U-Haul locations and I've been impressed with them all.
HEATHER BOYCEDropped off key in dropbox at out of business motel in parking lot. Official site but nobody there at 10:30 am.
Steve CallisHard to find.
Ruby swallowsthis was a drop off location ..i never got to talk to a human..and they have never sent me an email confrming my drop off
PAMELA RESENDIZI had a great experience, very friendly.
STEPHEN GRIFFINthere were no employees there to talk to. there was no where on the return end to sell back the unused boxes and rope like we promised we could. and again, charged for not folding pads, which we would have been spared had there been an employee there to actually turn it in to. We will not use UHaul again and will warn everyone we know to stay away as well. Our overall experience could not have been more frustrating and troubling.
DANNY MOTTAI had to wait an hour after I arrived before I even was able to start the check out process to get my truck. I was told initially that the truck was located 45 min. away so I accepted the reservation. Then when the confirmation call came and I was told that it was actually 2 hours away! I wouldn't have even done the reservation had I known this but was stuck because I cancelled my previous reservation. I arrived at the truck pick-up location an hour after they were to have opened and no one was there. This was a TERRIBLE rental and I lost almost 5 hours because of the UHaul process. I now wish that I had gone with Budget or anyone else after this experience. I WILL NOT recommend UHaul to anyone I know.
GRant HardenJerry went out of his way to take care of me, on a Saturday afternoon. I really appreciated that. - MarkVance
MARK VANCEkeep doing what there doing
DAVID HIMESexcellent service
ROBERT BARHAMGreat, friendly, prompt service. Couldn't as for a better experience with renting a U Haul.
KAREN HANGERThe rent cost is too expensive
GYULA CSERFOII think it cost way to much for short distance travel.
HEATHER ARBINEverything was fine, I am gratefull that such a small community has availability of a uhaul service in the area and not have to travel 30 or 40 miles to get a truck to move. It is nice to have a franchise so close.
RITA WILSON