Abbotsford spot was great. Very good customer service. Very pleased.
Thomas Mcintee
Customer Reviews for Wild Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Deb was amazing and more then help and took care of any issues I had. 10/10. In future I will be going here to book equipment and not the unless app. Will recommend this location to others.
Jake CopenhaverDropped off during business hours, no one was there, doors were locked. Had to use self check in.
Robert CullHave an employee who will actually be there during hours and answer the phone/return last days phone calls
Janice RiceDropped during normal business hours. Nobody there so didn't interact with anyone. Seemed cluttered outside. Not sure about inside since I never went in or saw anyone.
Corey TallmanDebbie is the absolute best always there to help me when I need it.
HEIDI SCARCELLOI was not happy because I had to call the person to even open the door to rent the truck when she new around what time I was coming and also when I brought it back
Salina BurchettNothing needs to be improved everything was explained perfectly
Mathue LudwigWell i waisted lots of money and gas on miles when i could of just dropped it off at my local u haul place i was told i had to drive it all the way back there very mad and might never use u haul again
Dustin GuskiNo one was at the store at drop off. I did not have a phone with me. Unhooked the trailer and left.
john stoneI asked and order pick-up to be in Medford, WI. The only way I found out it was 30 miles away was because I called to confirm my order. Russ's Auto, where I wanted to pick up the trailer, confirmed they did not have my order. You, the customer have to go to where the trailer is located.. U-Haul will NOT bring the trailer to you. They will call you the day before scheduled pick-up and tell you where to pick it up. Why allow me to selected a pick-up location if you're not going to honor it. When I called they gave me an extra day to return the trailer which I didn't need at all.
Marsha NiceEverything was great except the traffic department at Uhaul in Eufaula,AL. They are the worst and most unhelpful group of people. They completely messed up my trip. But thinks to the wonderful lady in Valdosta Ga Uhaul on Oak Street. she went above and beyond to fix the problems that Eufaula AL uhaul caused.
michael howellGreat service
Debra Wild-YaronNo personnel available. One phone call and it's complete.
skyler andersenThe service was awesome
Dennis HannanCustomer service was great and friendly. The price was better than any other rentals.
Dana ChildersVery friendly and ready when I arrived
Mark FellenzShe was very nice and helpful but the trailer had a bald tire. I had to run the trailer back to the Schofield location that was originally the scheduled location for pickup and get the tire changed. The Schofield location was awesome to me, there was a service manager from Appleton WI that changed the tire on the spot and got me on my way.
Richard LouzeReturned after hours; easy process.
Mike ZoromskiThe check engine light was on but I was assured it was ok. The truck ran very rough and would not accelerate well without loud rattle from engine - Thank goodness I did not have far to go. Deb at Wild Rentals was AWESOME!!
Sarah BuehlerThe lady at Wild Rentals was awesome! She made dropping off the truck/trailer so easy! Merci.
Dawn RamirezNothing comes to mind.
Chad VircksI had to go to 3 different locations one mess up after another from uhaul. This 3rd location got what I needed and helped me very honest and friendly people.
Candy VazquezPut a jack on the trailer incase it gets heavily loaded and for some reason they have to unhook it otherwise it was awesome
Andrew HooverRepresentative did not check equipment or our hookup. Only one person in office, and she was very busy. But she did check us out very efficiently.
Susan WygantCheck all fluids as the washer fluid was empty.
Tanya gebertNo improvement needed worked at well for us.
Russell DrayFriendly owner present for early 8 AM rental. Unit was clean. Rode and drove fine. Had a lot of miles on it but looked and drove nice. Glad dealer had the large unit in stock. Would use again. Thanks.
Norman LynchNothing needed
Tabitha DupeeJody and Deb are great to work with. I rent a truck 1 to 2x per month and they make it painless. I never worry about not getting a truck.
SUE MERTENSThe trailer floor was dirty when I picked it up. I asked the for a broom and swept it out in about one minute. No big deal. Getting the trailer was quick and easy. Staff was very friendly. Everything went just fine.
Mark MoretzWe were BEYOND happy with the service we received from Wild. They picked up our truck the night before because we wanted it at 6am -- then came in early to make that happen. Quick, friendly, and above/beyond our expectations!
Terri WiersmaNone- except maybe for a lunch coupon , no just kidding
Sue MertensTow dolly had a crack in the wheel cover and was not discussed before I returned it. Thankfully there was a sticker to notify that it was damaged previously.
Tom WeaverThe latch on the back was bent so you couldn't relock it. We had to bungee cord it down. You could see someone had hit it before. The service was great. The lady was so nice and explained everything.
Jackie WilhelmiYour equipment broke down in Topeka Kansas. I could not wait for roadside assistance so I called a local company to help me out. You should have your equipment better maintained. I have incurred an $86 bill and I want to be reimbursed. This break down caused me to have a Major anxiety attack.
Patsy KruegerWe have rented trailers twice from this location. This is our preferred pickup around the Marshfield area. We are renting a truck this weekend and I will drive a little farther and use this location for the service and open Saturday mornings.
Sandra CherekBusiness hours are listed as open until 4 PM. I arrived at 3:30 PM but the off ice was locked. I was unable to complete the online return with the app, the wi fi reception was minimal. The app kept locking up before I could finish the return process.
Jeff SchraufnagelNew equipment Uhaul specific location not multitasking with another business
brett brinleyGreat job
steve smentekDropped off when It was closed, Never seen anybody but it seemed like a nice place
Randy SheltonI had to hook the trailer up without any involvement of the agent, which has never been my experience with Uhaul. I was told that I had to sweep it out before returning, which I did, but there was a good amount of snow in the unit when I opened it. Overall, I was underwhelmed by this rental.
RODGER PROISgreat experience!
Diane NeumanVery helpful and flexible.
Tran BrooksI had made a reservation for pick up at another location. Uhaul changed my reservation without my permission. When I called to update they changed my location pick up for a third time. When arriving at location no one was at the office and would not answer any phone calls. I was then told there were no trucks available for 200 miles that day. I was livid. They told me they updated uhaul 2 days prior and no one contacted me directly. There was a lot of miscommunication and it caused me a great lot of trouble. I was able to finally get a truck about 4pm that day but that created a huge mess to rearrange all my hired people that were helping me move. I almost got charged a full months rent at my old house due to the conflicts.
Erin WilliamsVery nice people. Rental was available when I needed it.
Jim HebdaMake sure trailer does not leak . Got our stuff all wet
Terry FieselmanVery helpful
ROLAND STREBIG