When returning online video was great. But was not able to fill information of return. Also customer service was not helpful. It was a recording only.
luis H.
Customer Reviews for Wildomar Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Your the best thank you
William C.Nothing I was very happy with the service provided.
Cecilia M.We have rented from the location on Mission Trail often and have had a great experience at this location.
DANIEL E.Had to go back and have one of the tiedown straps replaced before we could load. The fraid strap was too short and unsafe to use. Disappointed that was not done earlier and required a return visit.
Jeffrey J.Guy was very helpful.
Mathew D.Someone called just before I was going to drop the trailer off and I told them within an hour. She didn't say anything about them being closed at lunch. We get there and of course its closed, so we followed the directions and left it there. Hopefully all went well because I haven't got any kind of confirmation on the drop off.
Tim W.Super easy. Friendly guy who runs it. Great costs.
Chantel C.Great customer service from the Teck very helpful and knowledgeable on the equipment. I would recommend this facility and equipment to family and friends.
Ismael C.Awesome service
Scott B.Nothing, don't know his name but he was very helpful!
David H.Great job!
James C.Fast and friendly.
Steve D.Difficult entry and small area
Tracy J.This is one of the best U-Haul locations in the area. Vehicles are always ready, clean and the transaction process is smooth and simple. Patrick and his team are very professional!
Kinda J.Friendly knowledgeable staff
Martin D.Patrick was efficient and professional!
Larry V.great service, very helpful
chris O.Everything was perfect and the guy was very helpful
shannon C.Great customer service, fast, and helpful!
Lindsey M.Highly recommend this location. Great, courteous service and the van I rented was clean
Maliha W.Cover the ground with asphalt
JAMES T.Bad location no customer parking , and after hours drop off
Michael B.Just keep up the good work.🙂👍
Robert J.It will have the lowest of rating until dispute has been settled! Truck was givin to me with incorrect gas reading AND starting mileage so claiming I drove 100 miles when in fact I drive 15 ! And I was charged ! I have proof of both however being forced to wait 72 hours ! Very very unhappy customer !
Ingrid B.Amazing customer service
William K.The gentleman who helped us very perfessional and courtesy customer service. Thank you so much
Perelini W.Great people
DOUGLAS A.Proper installation of trailer
Laverne R.Awesome customer service.
William K.Simply to best. Equipment, location, customer service, availability, courtesy, and pricing. Excellent because there isn't a higher rating.
John E.The customer service was excellent
Francisco C.Great service!
rudy G.Super fast service. Called store directly and received a instant reservation.
CARL L.You are already doing everything ...thanks for your service...happy Hallidays
Concepcion M.Had a glitch with the charges of my rental but they took care of it. These guys are good honest people. Highly recommend going here.
susan N.Location was closed during listed open hours Prevented return of equipment I had to call and resolve on phone Uncomfortable leaving equipment outside locked area
Quinton G.I can't think of any improvements being needed
Kevin M.Charged me 25 bucks for light dirt on the seat and then charged me for 2 gallons of gas after I had just put in a gallon if gas and had only driven 20 miles
Travis B.Check out was easy too. Liked that a call was placed to remind me of the dropoff time. My receipt with all details were emailed to me instantly.
Maria M.Rien
Michael E.Rented a 7 x 4 trailer. Was told the trailer would fit a golf cart that was a tad shorter then 7 x 4 but the trailer is no where close to 7 x 4. I have tons of pics but the trailer is only 3 foot wide
Joshua L.Give upfront pricing at time of rental and not charge for mileage upfront
Paul K.Everything was well maintained the employees were very nice the place was well maintained and clean
Sophia W.I had reserved this equipment for 7:00 am at the Murrieta location. The night before I was due to pick it up I was informed that it was not available at the reserved location but that one would be available at Wildomar at 9:45 am. I called, told them this was unacceptable, and one was secured for me at 8 am in Wildomar. The people in Wildomar did everything they could to help, great job, but last-minute changes (especially when I had made a reservation beforehand) are not really acceptable…
David A.These representatives for uhaul were nothing less than top notch! 5 star 5 star Best experience I've ever had! James Renick
James R.Very quick service, equipment clean just the workers have actitud so rude.
Elizabeth D.Take the time to actually walk the truck with me check the gas and miles while I'm there and be a little more polite
Alejandro C.Great service. Great experience.
Alfredo F.Very friendly and personable. Was very understanding of our situation and helpful!!! Highly appreciated and will be recommending!
toni R.Stay open later on Sunday.
mark O.Helpful staff.
Nilton H.If you want the trucks parked in a certain place have signage customers can see and don't be rude to them
Chad C.Camille was great. Friendly and very helpful. The local was very close to my home so very convenient.
Gloria H.satisfied
Cris S.The young man at the counter was super professional and even though I made a mistake , he took care of all the paper work !!!
Frank S.Great experience. Pulled in I didn't even have to get out of my truck. Had me unhooked and back on the road in 3 minutes.
Dana D.