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shelly michaels
Customer Reviews for Santinis Party Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Observación: el equipo por las lluvias los tapetes y el asiento del medio estaba un poco sucio Hubo amabilidad y buen servicio de la persona que nos atendió Gracias
Juana ReynosoGreat customer service! Easy process!!
Laura JohnsenVery helpful getting the trailer hitched and on the road. Merci!
Joel NessBien
RANDY MORAMy son and I have rented trucks from U-Haul for many years. They are the best.
Judith HaskellMaria and staff are always very helpful.
Fausta GarciaVery fast and friendly.
Shawna BowenAll was perfectly fine.
Heriberto TorresCustomer service was great❤️
TRUDY TAYLORGeo was the greatest help. She made the process super easy and was helpful and very professional.
Lois SpragueGIO WAS GREAT. THANK YOU GIO :)
Joshua CouveauNothing.your good
Robert Harperthe location was fine and the staff were friendly and helpful. HOWEVER, how is it acceptable that your website allowed me to reserve a truck in my city and then have me drive over 1,5 hours away!?!? had to drive an extra 140 miles. just to get the truck and bring it back. UNACCEPTABLE. DO BETTER.
Erick EscobarGreat service, thanks
Juan RojasVery nice,worked all the plans in place much love, God bless 🙌
LEONARD COLEEveryone always treats me fair and it’s a pleasure to do business with uhaul
Michael JenningsGood services tk
ABRAHAM PEREZExtremely rude and unhelpful staff. I had to unhook the trailer myself with no assistance offered. Worse experience yet to date with uhaul
Suzanne JohnsonVery friendly people and easy and fast rental service. Recommanded.
Jingjiang ZhangYou’re doing great
Juan BaruchNot a thing
Michael RoweGreat experience!
Gordon AllenNothing. They are very friendly to help you with any questions you might have. It was a pleasure talking with them. I will use them for now on when I need a uhaul. Highly recommend. Also their hours are better than some of the other places I checked out.
Elizabeth SampsonNot thing great service
Michael RoweI love the family that owns Zion Tires. They are great for Uhaul as they provide superior customer service
Harvey NelsonEverything went fine
Rebeca MesserNice and helpful employees. Very happy with my rental experience there.
art audeloHello, The truck we rented was dirty inside and smelled very badly ... We have rented at this location a couple times now and this was the first time that the truck has been this dirty.. You may want to hose the truck inside with cleanser and water .
verla amosI showed up 10 minutes early and the truck was not there. The internet was down and the people could not bring up my account. The truck showed up 15 minutes late and they still could not get the internet to work. Finally the lady called another dealership and asked me to fill out the forms on my phone. I left the dealership with the vehicle 50 minutes late. I had only rented it for 4 hours. When I brought the vehicle back she informed me I had under bid the miles and owed them for 7 miles. I mentioned that she cost me 50 minutes but was informed she could do nothing. The manager was not rude but she barely spoke I got most of the information from the people in front of me who where also waiting.
James ConabtVery friendly
Roberta FloresPersonnel were very friendly
KARINA PARRISBefore I knew about my broken items a lady called from that location confirming drop off. She seemed nice and professional. I informed her of the problems with the truck. I advised it should be looked at. I didn't meet anyone in person because I dropped it off late at night.
Lorie FlemingMaria and Gio are very wonderful and pleasant to deal with! I will continue to do business with them and highly recommend them to friends,family and others as well!! Thank you again
Derrick HollyI just want to say that Gio and his Mother were very great to work with…great experience, great customer service, and very friendly!! I will be back when i have to move i would recommend them to friends and family things just went smooth.. thank you again!
Derrick HollyNothing, everything went great. Thank you very much.
Scott RippsteinGreat personal and very helpful
Brian TerryI think everything is great
Rafael Martinez.
Kevin RobertsThe "office" is a residence in the rear of the property. Pick up was no problem. My issue was with drop off. I told the uHaul rep that i may bring the trailer back early, and she said that would be fine. I offered to call her before I brought it back and was told that wasn't necessary. I brought it back early, and when I called the number on the locked door of the actual (not the residence) office, the rep told me just to drop the trailer and leave. Here's the issue - obviously, she had told other people the same thing, because there wasn't any room for me to put the trailer where I was asked to. I had to use some uHaul equipment to move the trailer near to the designated spot.
Carol ForreyEveryone is always very nice..and helpful Wonderful place to rent.
Carla DanaNo office. No one would answer the phone at location. Told there was a tow hitch available and ball for their truck and Go all the way down there and nothing was Available.. Told I should have bought my Own or maybe I should have gone to home depot To rent 1 of their trucks. I Was miss led just to get my business. Found out later that they don't even offer a ball for their tow trucks.
STEPHANIE MEEHANGreat customer service, the lady that met me knew her stuff! I was out in minutes.
Kenneth SchmittHad a little bit of a hard time finding someone to help us, but we didn't have an appointment. And, once we found the attendant he was extermely helpful and efficient.
Robin RallsWhen we arrived the door was locked. No one was around. We had to call the number to tell someone we were there for our appointment. When they came out they were very unfriendly and had their dog running around them. They did not explain a single thing or speak to me other than ask for a second number and then tell me that they had to sweep the vehicle because it was not ready. The entire experience was unprofessional and uncomfortable.
Samantha HillearyReally good service
RODOLFO ROMEROOLIVARESIts a good place with excellent customer service
Donald GoodwillThanks for the great service!
Christpher TodalThank you so much. Great people and great customer service.
Seyed BarzandehGreat Customer Service, Easy drop off
Harvey NelsonThe lock to get access to the car key was hard to open, possibly broken, but we managed to figure it out.
Joshua QuachHave not received the bill that was supposed to be emailed to me. Can I get that bill please?
Eric shellburnEasy to schedule, very flexible awesome service, thanks
DIEGO PINARien
Bernardo valasquezThe nicest people to work with by far! Thank you. Lorraine Swenson
Lorraine SwensonLocation needs to make sure equipment is clean and maintenanced. Horrible experience with owner and vehicle.
Nina WelschI was charged for 8 gallons of fuel after we fueled the truck up. We have receipt. Do the math, 8 gallons for 37 miles??? This place completely scammed us! I called to get it refunded and was told they had to talk with their "rep". I also sent an email to U-Haul and have not heard back.
Hunter Littleton