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George G
Customer Reviews for Zisser Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Staff was very helpful!
Scott TFriendly staff and quick service. Will definitely use this location for future needs.
John VFriendly Staff and excellent equipment. Fast check in and return.
Robert MThe manager here was awesome and quick. We were diverted from our original pick up point and sent here without being notified they closed at 12. We arrived 15 minutes late and he still helped us get a trailer so we could move into our apartment. It was the only thing that went our way that day. The gentleman who helped us really lifted the spirits of our whole family. I highly recommend that he get recognition for going out of his way with extraordinary customer service.
John IIt was the perfect experience. That is why I'm a repeat customer. Zisser and the staff are amazing!
tiffany gSame comment
Glenn CI went 8 miles and they charge me 2 gallons of fuel ??!! How the hell that makes sense. I use u haul all the time and never charged me fuel for 8 to 10 miles. Ridiculous
Mouad BEverything was ready to hook up and go. No problems
Eddie CEveryone at Zisser was very nice and respectful. I would definitely use you guys again. Very cleans and friendly. Thanks. Angie
Angie Oalways rent from them. very helpful
Brian AEverything went as planned
Keith Gvehicle was a bit dirty in hard to see places...under and behind seats and a little trash in compartments on front doors from previous people, nothing terrible but overall great
Paul DAlways rent from Zisser
Brian ASomeone didn't clean truck, but that was ok. I used the moving blankets that were left by previous renter. There was also left over moving dollies that I left in the truck.
Jan DVery friendly and helpful can't think of anything they can improve
BETTY JNo suggestions, we just dropped the truck off and let them know that we did. No contact with anyone, just a call to let them know we dropped it off.
Charles RTrailer needed sweeping on pickup. Staff told me to bring back on monday but facility was closed and dropoffs not possible. Left outside of gate.
Arlen HAlways rent from them-very helpful
Brian AStaff was great. System was down but they worked it out so we could be on our way before and after. Van was great. This is my second time renting a van for a short move <4hrs. Last time I rented from Home Depot in Chesterfield. They don't have any at Wentzville Home Depot but saw this in Google search. MUCH better deal. Will use this location again and recommend highly to friends and family.
Regina PI booked this Uhaul for my mom to move my things to my apartment while I'm out of the country. I specifically booked this Uhaul for 8 hours. And come to my surprise when I mother went to pick the uhaul up, they informed her that she would only be able to use it for 3 hours because they close at 1pm. Excuse me? 3 hours to move everything I own into another apartment? The fact that there's an option for time slots while booking and uhaul not delivering what is promised is disappointing and frustrating. I will not be recommending this location to anyone.
Tabatha YGot in and out quick when picking up and dropping back off. Very happy!
Brendon CEmployees were outstanding with customer service
Brian KBe sure to call the location staff! It turned out that they closed at 1:00 pm on Saturdays and DO NOT accept returns after hours. The website allowed me to reserve the truck for 6 hours on Saturday starting at 10:00 am. And we received text messages from U-Haul offering after-hour dropoff. Luckily we were home on Monday morning to return the truck. If the staff at that location would have called us when they received the reservation we could have started much earlier on Saturday and would have been finished by 1:00 pm.
Wendy TCould not compare pricing in app.
Brian MOverall great experience!
Sean MWas surprised to see the $40 charge for insurance. I was not made aware of this fee. Additionally, $40 is too much for 1 or 2 days of insurance. $10 would be much more reasonable.
Larry LLower the rental rates......you pay a flat rate rental fee for equipment, fill gas tank for what was used.......and then this "per mile" fee that is more than the equipment fee and fuel price combined. Had the equipment for less than 3 hours and paid close to $100 for the rental. Too much.
JILL BThe guys at this location are just great, and they always are attentive and have the equipment ready when you get there
Therese LThis Uhaul location had truck ready for me at 9 am this morning, when the truck in was not tall enough to haul the sliding glass door Zieser uhaul got me into a bigger talker fceukijt truck and on my way to deliver the sliding door
Brad TReservation from 8-2. As I was picking up the truck, I was told they close the gate at 1. So, no after hour drop off. I ordered 2 Dollie's. I received none. I ordered 5 bags of covers. I received 2.
Bill DHave ordered items, like moving pads, on hand or notify the customer before the customer has to find out for themselves during pick-up inspection.
Kenton VI called after business hours to see if anyone was around. My phone call was answered and he allowed me to return the truck. Excellent service à la clientèle.
Kenneth HGreat experience.
Bill KJames rocked!
Britt PPlease check the lights every time. Preferably in a location where the sun doesn't hinder.
ronalynn fLOTS OF CHATING WITH PEOPLE WHILE I SAT AND WAITED. BUT OVERALL SERVICE WAS VERY GOOD
Charles SA lot of confusion. Did not have the # of furniture pads I ordered 3 weeks in advance. Gentleman that ran place acted as if he could care less.
Timothy SZisser has always been my go to place since moving to Wentzville. Always courteous and trustworthy.
john dit would be of some comfort to have more than 1 key and/or a remote key with buttons
Paul DStaff friendly, trailer clean, chains hooked properly
Joshua H