Customer Reviews for 1 Stop Pawn
(U-Haul Neighborhood Dealer)

178 évaluations

4305A Gautier Vancleave Rd   Gautier, MS 39553

(228) 497-8156

Heures

  • Lun.-sam.
    De 9 h am à 9 h pm
  • Dimanche
    De 9 h am à 8 h pm

Services dans cet établissement :

Pour nous contacter

(228) 497-8156

4305A Gautier Vancleave Rd
Gautier, MS 39553

Services dans cet établissement :

Heures

  • Lun.-sam.
    De 9 h am à 9 h pm
  • Dimanche
    De 9 h am à 8 h pm
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

deronda P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

landon M. 
Évaluation :
5

Everything was flawless. Thank you!

Dorinda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cierra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
5

The trailer that I ended up written ended up being stolen so when I went to return it the police surrounded me and go say Mississippi even though it was all cleared up a few hours later but still uncomfortable

andrew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barbara I. 
Évaluation :
5

Friendly and helpful staff . Very pleasant experience.

Abraham F. 
Évaluation :
2

Tires were bad on this u haul and needs to be replaced Bad experience I know the bearings and tires needs to be replaced

Harold K. 
Évaluation :
5

Everything was great. The lady at the desk was very nice and accomodating.

tameika R. 
Évaluation :
5

Very friendly and helpful.

Teresa V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE' H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Outstanding service.

Cody I. 
Évaluation :
5

Dave was great. Knowledgeable; very helpful and patient on the phone.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariangelit O. 
Évaluation :
2

We were suppose to drop off ours at the location where our styff is store and it made me drive 7 miles the other way which i had to get more gas then charge me a over mileage charge of $19

steven G. 
Évaluation :
2

The pawn shop did not print any confirmation information of me picking up the truck/trailer along with didn't have any of the furniture pads to give me. When he told me he didn't have any pads, he told me to tell the place I dropped it off at that I didn't get any and they'd reimburse me for the difference (When I mentioned this to the drop off location, they told me that the pawn shop should have filed a report to have the pads removed). When I was guided to load my car on the auto transport, the supplier did not lock the hatch down onto the truck which caused the transport to lunge forward almost damaging the rolling door of the truck and putting myself and my car in danger as well.

Daniel L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lanez S. 
Évaluation :
5

Fantastic service! You all helped me get a lot of hard work done today! Thank you!!

john M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

benjamin O. 
Évaluation :
5

Great customer service!

Lena K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda T. 
Évaluation :
5

Great customer service and easy rental process We will definitely be using you guys again

victor R. 
Évaluation :
5

Nothing to improve on just keep up the wonderful work....

denise K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael G. 
Évaluation :
2

I have rented weekly from the location in Pascagoula for 6 months. On this day, I was contacted by the Pascagoula location and informed they did not have a truck for my reservation at 9:30AM. I called U-haul and they found a 26' truck nearby, in Gautier at 2:30PM and issued the $50 reservation guarantee. She told me the truck was being returned at 2:30 and to give them 45 mins to clean and sanitize the truck. I arrived at 3:00 and the woman very rudely told me she had just issued the truck at 2:45 to someone to go weigh it because he was curious?? He would be back eventually. When I asked what the point of a reservation was if she was just going to rent it out to friends indiscriminately. She told me she didn't know, she could rent to whoever she wanted, whenever she wanted and I didn't have to like it. Since U-haul had already screwed up my entire day and the business deal I had in place, she was right. After an hour, her friend returned, played with the truck for a while in the parking lot and eventually they came back inside poking and giggling like slutty school children and around dark issued me my truck. I have never paid to be treated so badly or made such a fool of in all my life. I will never rent from this location again and possibly not from U-haul again as we increase our weekly need. If it's unreliable and rude, there's no point.

Lucas P. 
Évaluation :
3

Sweep out the back of the truck.

HENRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tempestt W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Good job. Very courteous.

john N. 
Évaluation :
3

I received a phone call changing the drop off location from the one of my choice to 6040 Westpark Dr, Houston TX 77057. When we tried to return to the location on Wednesday, we were refused because they were full and told to go to another location further away and that 24 hour drop off was not available. Unit was dirty inside

Annette R. 
Évaluation :
5

The staff was very friendly, helpful and knowledgeable.

SHAN W. 
Évaluation :
3

I returned the trailer the same night. Called the next morning to let them know I returned it. Said he would close it out. Was charged an extra day. Reported it by email to Uhaul when emailed receipt. Have not heard reply.

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

june L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lindsey G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sara D. 
Évaluation :
5

Excellent service as always best place in town

jimmy G. 
Évaluation :
5

Everything was perfect. My truck and car hauler were hooked up and ready to go. Was given the option to leave my full truck there until my closing (one night). David was kind and caring.

Jean A. 
Évaluation :
5

I was very pleased with 1 Stop Pawn. They were very friendly and very helpful! The UHaul was supposed to have a dolly and furniture dolly, but there was none available. The owner made sure to remove the charges for these items. Also, the ramp on my 20' truck was not working properly.

Ramona M. 
Évaluation :
5

Person at the counter replaced a faulty lighting wire to ensure our trailer was in working order. Took care of us quickly at the counter too. The trailer smelled terrible but once my wife cleaned it out the smell was not bad. I guess it's just the nature of being closed up in our hot wet climate.

Tony G. 
Évaluation :
1

This was the worst experience that I've ever had with Uhaul. My pick up location was for Pascagoula but they double booked and I was sent to Gautier. That truck was pulling and going slow. It was a horrible experience.

Maurressa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donnie D. 
Évaluation :
5

I will use this location always. Friendly service and when out of her way to help me in my decision.

BETTY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

The pick up and drop off was extremely easy. The truck was very clean and ran well.

charlotte A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAN M. 
Évaluation :
5

Great customer service thank you

james P. 
Évaluation :
5

We were 100 % satisfied.

anna P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deana B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexia B. 
Évaluation :
5

Excellent service à la clientèle

paul A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tony B. 
Évaluation :
5

The staff at this location are very knowledgeable and have excellent customer service

diandra J. 
Évaluation :
5

Very friendly staff great customer service

robert S. 
Évaluation :
5

Always helpful and courteous!

Linda W. 
Évaluation :
5

Excellent service à la clientèle

LATASHA T. 
Évaluation :
5

Great customer service as always

larry L. 
Évaluation :
5

Excellent service!!!

Linda W. 
Évaluation :
5

The staff is extremely helpfull and nice outstanding customer servicce

larry L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio J. 
Évaluation :
1

Have a trailer that doesn't have bad tires.

TIMOTHY H. 
Évaluation :
5

Fast friendly professional service

frank P. 
Évaluation :
1

I drove nearly 1000 miles to pick up this trailer than a car to haul home. Called this location the day prior to verify they would have the trailer. I arrived after 15 hours of driving and the trailer was not there, but got dropped off 10 miles further, out of my way (20 miles round trip) guy said he didn't have time to call me (All day) small pawn shop and no customers mind you. The guy informs me they are closed but I can get the trailer if I pay for it with him. I did. I then asked, has the trailer been inspected and everything is good? He says YES. So I go to the other location (Closed) but able to pick up trailer and find that the right tail light did not work. But had no other option. So now had to drive through two nights with only one tail light working. Trailer did pull fine though.

Troy B. 
Évaluation :
5

Its always a pleasant experience visiting this pawnshop David is always friendly and he has great prices on things like tv's tools or guns great customer service every time

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W. 
Évaluation :
5

Outstanding service friendly and fast best uhaul dealer on the coast

christopher W. 
Évaluation :
5

Excellent service à la clientèle. Staff was a pleasure to work with.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breland B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michele B. 
Évaluation :
5

Very fast and friendly service thank you

Glenn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENE P. 
Évaluation :
5

Very good service will rent again for sure

elssy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W. 
Évaluation :
5

The employee was SO HELPFUL, Friendly, and Knowledgeable. I definitely will use this location again.

BILLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth B. 
Évaluation :
5

Wonderful service fast friendly and convenient

victor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMBER O. 
Évaluation :
4

Straps were frayed on the car dolly

james H. 
Évaluation :
5

Top notch team and service We don't use any other location because this location has the most professional associates and they go above and beyond to make your moving experience the best.

mccareay S. 
Évaluation :
5

Awesome service every time!!

john K. 
Évaluation :
1

the truck had a hole in the gas tank and when I put gas in it, it came out everywhere. I was told i had to wait on U-Haul roadside assistance for approximately 3-4 hours before I could get another truck< they told me if i could get the truck back to where i picked up the truck they could do a emergency sway. Because i had people waiting to help me load i really needed to go and not sit for 3 to 4 hour. i was maybe 3 blocks from where i picked up the truck. i had to drive the very dangerous truck with leaking fuel back to the original pick up point so i could get another truck. I can's believe U-Haul has such a policy in place that would require putting a customer in this type situation. i will never rent another u-Haul again. I will use someone else that i hope would not put the customer in danger. I was not offered a discount or anything for my troubles.

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAUN C. 
Évaluation :
3

trailer tire has a bubble on top of the tire treads. tires were very worn. had i taken this trailer the tire would have blown out possibly causing an accident. rep at 1 stop pawn did call regional manager and i was directed to moyes firestone. the trailer that was assigned to me at this location wasnt on the lot. moyes firestone gave me another trailer.

Jimmy C. 
Non les évaluations ont été soumises pour cet établissement.

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