Évaluations des clients 1201 Oil

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 1201 Oil

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Arlene D. le

Évaluation :

I rent the U-Haul you had bed bugs in the U-Haul I just moved in a new place and the bed bugs came with me off the U-Haul I told the man when I went back to return the U-Haul I told him he had bed bugs he didn't say anything all he said was let's go out and check the mileage gas and then he put the U-Haul up so I know he knew they were bed bugs he acted like it was nothing I feel he should have charged me ... I was very disappointed I would never never come back there to rent nothing

CLARENCE G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Heidi G. le

Évaluation :

My reservation was late by an hour, I was guaranteed the $50, but have yet to see this transaction. My total bill was for $82.27 I have the receipt when I checked the truck back in. but today my debit was ran for another $3.92? So I want a refund for the $3.92 and $50 since my reservation was messed up. The trucks are in bad shape, I had to move the dolly and put it in the truck from the store. Then when I finished moving all day I had to unload the dolly and bring back into the store and had to take pictures of milage and gas for the attendants that work there. I have rented from uhaul over the years and never had such a horrible experience. I will be in contact tomorrow.

Shauntay W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tyrone S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven H. le

Évaluation :

Great customer service ????

Elacha M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Don F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nadine W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Waide H. le

Évaluation :

I had a 9:00am rental. I saw some online reviews about arriving at 9:00 and waiting along time to actually receive the truck. We got there at 9:05 and by the time I had received the truck it was approx 10:00 am. I got a text from Uhaul telling me I had 5 hr left for a 6 hr rental. Subsequently, the move went slower then anticipated and I was 1 hr late returning the truck. The charged me for 2 full rentals. Double the price I was quoted. I will be calling customer service to lodge a protest to these charges. They also gave me a truck with 1/4 tank of gas after telling me in read 3/8. I learned I should have said something at the start. I find the whole experience underhanded by Uhaul and the reps.

COURTNEY W. le

Évaluation :

He never did a walk through with me. I paid for a dolly and it wasn't in the truck. It took 15 minutes to check me in and out even though I did express check in online prior to picking up.

Evan B. le

Évaluation :

Truck should be available at location selected when booking online. Had to go 20 minutes each way out of our way. Location was also not in safe area.

Andrew H. le

Évaluation :

Had to wait 20 minutes to receive the truck even after using the online method. They were not prepared for a rental. Asked multiple times for the same information that was provided online

Michele W. le

Évaluation :

Customer service

PAMELA W. le

Évaluation :

Overall experience was great!

Connetta N. le

Évaluation :

Very courteous

Erica B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Darren F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pamela A. le

Évaluation :

It was okay. I needed a larger truck and there weren't any. Asked for utility dollies and they were not included. Had to drive to another location to pick up the dollies and then was charged for the extra miles. The next day someone called and said that the order for the dollies was not closed and asked I'd returned them. So the person that we gave the dollies to didn't even close the ticket. Overall, bad experience.

Brian G. le

Évaluation :

Frank who I worked with was an excellent support

TIMOTHY H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacob P. le

Évaluation :

I ordered a regular dolly they gave me a furniture dolly. They provide a lock for the uhaul, but not have a key. So I had to drive to Youngstown and unload everything the same day. My plan was to load the uhaul one day and drive in the next day. It was very inconvenient. Friendly people at the pick up, it was just a little disorganized

WYANNETTE S. le

Évaluation :

Le client n'a pas laissé de commentaire.

linda O. le

Évaluation :

Le client n'a pas laissé de commentaire.

amy M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael H. le

Évaluation :

Le client n'a pas laissé de commentaire.

RYSHETA C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amber S. le

Évaluation :

I ordered a month a head and when I arrived I didn’t have a dolly and I had to wait to customer service for an hour. The lady that was there knew nothing the guy over it wasn’t there I have to go to two city’s over to get a dolly for my appliances. Never again

Grace S. le

Évaluation :

Le client n'a pas laissé de commentaire.

kanisha K. le

Évaluation :

Le client n'a pas laissé de commentaire.

DOCKERY F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Debra B. le

Évaluation :

Would be nice to have a dolly inside next time.

GINA B. le

Évaluation :

A very organized location because there are a lot of trucks there so I recommend this spot they're organized clean inconsiderate to be a truck stop.

Marquetta M. le

Évaluation :

Le client n'a pas laissé de commentaire.