Évaluations des clients 1550 West Service Road Corp

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 1550 West Service Road Corp

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thomas M. le

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Not much room for improvement as the expectation level is more than met by both staff and vehicle. Will definitely use this location again!

Rene L. le

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The truck smelled bad the people have attitude like no other I don’t understand how they do they stay open guess cuz it’s the only place on the south shore we live in the burbs so since there is no other place to go the stay open for people

Rene L. le

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Have them check the trucks for cleaning it smelled very very bad had no choice but to take the last truck they had smelled awful

james P. le

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Le client n'a pas laissé de commentaire.

Frank F. le

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When i picked up the truck the clerk asked me if i wanted the insurance for $16 and i declined. Then when i returned it and looked at my reciept they had charged me for it anyway and told me they would refund my money tommorow (Yea OK), and then proceeded to argue with me that the truck wasnt filled up back to half a tank when it clearly was. The truck was dirty and not even broom cleaned. Would not recommend this Uhaul location

Jillian S. le

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Communication with business owners, online issues

Marisol L. le

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The vehicle was dirty. Which wasn’t a big deal. But the truck had a driver side tire that needs replacing. It was deflated I had to pull off the highway to fill. It deflated again and I had to pull off my route to fill it. This increased my mileage and gas consumption

Michael C. le

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Le client n'a pas laissé de commentaire.

Marinos P. le

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Le client n'a pas laissé de commentaire.

sal T. le

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The first van I rented had to be returned. There was a problem with the steering. The steering wheel was shaking very hard at speed of 40 miles an hour or more.

Eugene C. le

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When picking up the trunk, the paperwork given to us said the gas tank had 5/8 of a tank of gas when in reality it had 1/2 a tank of gas. The u-haul employee said not to worry and that when we return the truck, just fill up the tank to 1/2 a tank of gas. When we returned the truck with a half a tank of gas, the employee said we shorted the tank and would be responsible for the missing gas. We explained the situation from when we picked up the truck and the employee immediately became defensive and rude- "okay, yea it's my fault not yours. Next time I'll look at the truck instead of relying on the customers". It was completely unprofessional and unnecessary. There was also no straps to hold anything against the wall in the truck -- not sure if there were supposed to be but they were missing if they were supposed to be there.

humberto P. le

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Le client n'a pas laissé de commentaire.

sal T. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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We had to wait to get the reserved van because the person handling our reservation was making sandwiches for a customer, then someone was purchasing a whole slew of lottery tickets, then worker was on his cell phone on a personal call. We were already delayed over 15 minutes. When we went to the van, it was so difficult to see out the back window because there was a huge black divider that blocked the view. This was our 1st U-Haul rental and we did not feel safe, so we decided to cancel and get a refund. They would not refund my payment until the store owner arrived, yet they did not need the owner to charge my credit card when renting the van. I had to wait 20 minutes and then got an argument about my inconveniencing them getting a refund and holding up the line. Sadly, there is not a separate rental office.....you have to wait for food orders, gas payments, lottery ticket purchases, and personal calls to be handled first before someone will look at you. Very disappointing. Rude stafff. Will never use again for anything!!!

William R. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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Greatv

James O. le

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UHaul had changed my pickup location the day prior my reservation and I was not sure where this location was. When I pulled up, the location seemed to be in area that I would prefer not to go, but the Uhaul guy was professional, quick and had us on our way with all the information we needed.

Michael R. le

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Great place to do business with will definitely use again in the future

Anthony S. le

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hussan was a nice guy and great to deal with .

Joseph C. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Philip M. le

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Faster computers

Brian F. le

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I always come here to rent. Great service

Peter F. le

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Le client n'a pas laissé de commentaire.

oscar B. le

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Le client n'a pas laissé de commentaire.

Steven V. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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The staff is great !!! Appreciate

alex S. le

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Check Your Bill Very Carefully..

Angela L. le

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Le client n'a pas laissé de commentaire.

Alfonso D. le

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Nothing

Anthony G. le

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Le client n'a pas laissé de commentaire.

Alfonso D. le

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Le client n'a pas laissé de commentaire.

Cynthia G. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Owner was fantastic and was able to help me out In a pinch. I reserved a van online at a different location and when I went to pick up the van, I find out that the location is. It even open on Saturdays! Why would they let me do this online is still a mystery to me , but my second location on Arthur Kill Road was FANTASTIC! Will be using them again and recommending to everyone!

Marissa G. le

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Le client n'a pas laissé de commentaire.

Nicholas C. le

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Le client n'a pas laissé de commentaire.

TOM N. le

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This location was very easy to work with. They had me on the go quickly.

Mariusz K. le

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That location had movie shot and owner rush truck the yard. He should take time and explained. .one unopened condom was found in cargo area

vincent C. le

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Brand new van 16 miles THANK YOU

Michelle V. le

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easy/ fast service

ANTHONY A. le

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The check engine light was on the whole ride

Steven M. le

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Le client n'a pas laissé de commentaire.

FRANK G. le

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Le client n'a pas laissé de commentaire.

Anthony I. le

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Le client n'a pas laissé de commentaire.

Hector C. le

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Le client n'a pas laissé de commentaire.

Peter C. le

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Le client n'a pas laissé de commentaire.

Manuel O. le

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The only thing is that they didn’t have the furniture pads/ blankets but otherwise is was great Thank you

ROBERT S. le

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Nothing

patrick H. le

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Le client n'a pas laissé de commentaire.

john W. le

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Le client n'a pas laissé de commentaire.

Christine T. le

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I have used them multiple times and have been happy with the service each time it would be nice to get some type of discount for using them

Qian L. le

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I paid mile 100 miles, but actually mileage is 97 miles, I did not get 3 miles credit back.

KYLE G. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Paule P. le

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Le client n'a pas laissé de commentaire.

THOMAS D. le

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Le client n'a pas laissé de commentaire.

matthew W. le

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Had zero of the equipment I signed up for. Ex. Hand truck. Dollies. Furniture pads Truck was dirty with grease and sticky stains throughout inner cab Will never order from uhaul again

lewis P. le

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Le client n'a pas laissé de commentaire.

Steven P. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Eric F. le

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Le client n'a pas laissé de commentaire.

Vincent I. le

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The booking on the website said they would have moving blankets, but when I went to pick up the truck they said "they are not a U Haul location, they are a gas station." They needed to cancel my original booking, and then rebook me. Then the associate included insurance which I asked him not to and it took 30 minutes to "resolve" which in the end I was still charged for it.

andrew E. le

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Le client n'a pas laissé de commentaire.

ANTHONY C. le

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Nice people's

Andrew J. le

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Le client n'a pas laissé de commentaire.

Deborah W. le

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Le client n'a pas laissé de commentaire.

domenick M. le

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Van had a very heavy smelled of cigarette smoke

michael P. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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Le client n'a pas laissé de commentaire.

ANGEL V. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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The "check engine " light was displaying when I first started truck. Another truck was not available so I was allowed to drive the truck in this condition. Luckily I only needed to drive a few miles but I wondered what else could be wrong mechanically.

Arthur V. le

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Le client n'a pas laissé de commentaire.

Kristin F. le

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The address given in my confirmation email was the incorrect address.

Lori H. le

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Le client n'a pas laissé de commentaire.

christy E. le

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Le client n'a pas laissé de commentaire.

Melanie P. le

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Le client n'a pas laissé de commentaire.

STEVEN V. le

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Le client n'a pas laissé de commentaire.

Luis B. le

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Le client n'a pas laissé de commentaire.

Cindy N. le

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Very friendly place

Fabrizio B. le

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Le client n'a pas laissé de commentaire.

Jennifer M. le

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Le client n'a pas laissé de commentaire.

Stefano F. le

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I rented one of the vans, even though your reservation terms said U-Haul would contact me the day prior I never got a call. I arrived at the location and received the van when I got in it and found coffee stains all over the dash and cup holders. I fueled the van up prior to returning and parked the van with 2224 miles on and exactly 40 miles that I used. The attendant took the van to the front of the gas station and the now changed over to 2225 miles. That van doesn’t show tens of a miles on the odometer.

Patricia T. le

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All went well.

EUGENE D. le

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Nice people

Mary N. le

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Nothing, everything was perfect , the gentleman who helped me at the gas station was very professional & friendly. I would recommend that place to anyone who needs a uhaul...., Thank you for your service ??

Daniella D. le

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Manager is not available to address concerns. People at the deli do not know how to answer questions about truck rental.

JEFFREY N. le

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Give the same rates as nj for same truck $1.79 mile ny .99 nj.

aleksandr T. le

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Le client n'a pas laissé de commentaire.

Luigi T. le

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When i first picked up the truck at the location I was handed a key and told that I should look for the number on the truck that matches the key. I walked across the parking lot to retrieve the truck in the middle of the rain. I get into the driver cab and the cab interior was a mess there were prior bottles and trash inside the cab left by the prior renter. Also, the gauge on my contract showed the mileage to be 42459, but the truck gauge was really 42460. I took a photo that was timestamped (since it was a downpour). The customer service of picking up my truck was horrible. When I returned the truck. I pulled into the gas station to fill up to the correct designated gas levels. I paid with a credit card and filled it up to what i believed to be a the designated level and the attendant told me that I owed about another 2.50 in gas. When I went to pay the attendant for the gas I brought up the fact that the mileage was off by a mile (as stated earlier). I was met with a snob remark that I am complaining about "$2 bucks" and "why I need to be cheap guy." The attendant then tried rushing me out of the cab and I told him I would like to check the the cab space to make sure that I didn't forget anything. I was met with hostility I quote. "Why you have to waste my time." Basically the team over at 1550 West Service Road Corp. run there business for bottom line and show no customer service support. Never again will I use or recommend them.

Richard P. le

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I rented a Van it could have been much cleaner & I also thought the mileage price was higher than the website quoted me

RAYMOND W. le

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Le client n'a pas laissé de commentaire.

Meghan O. le

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Due to the U-haul system's lack of sophistication, the gas station owner wouldn't accept the vehicle because it wasn't listed on his end. The whole process was an utter nightmare.

Michael C. le

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the 800 number of uhual incorrectly put down the wrong pickup time but they where able to rearrange few things and get me out the door in minutes..

Christopher M. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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Hassan was helpful with rental. You can lower the mileage cost!

Peter C. le

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This location was fine. However it was not location indicated on reservation and Uhaul never called or contacted me about any change which wasted an hour of my time. Furniture pads were pulled from a pile in dilapidated outbuilding and given to me in a heap rather than folded. Sign on truck indicated that if I returned them as I got them it would cost me $25. Seems like double standard. Truck itself had only 15,000 miles and was fine.