Le client n'a pas laissé de commentaire.Durgal P.
Customer Reviews for 1st Choice Appliance Store
(U-Haul Neighborhood Dealer)
Pour nous contacter
Converse, TX 78109
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 6h pm
- Dim : 8h30 am à 12h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The lady at the U-Haul store told me they were open until around 5:20pm. I was supposed to turn in the car at 5:00PM, I got there at 5:02. The store wasn't open so they charged me $20 extra.Fatih K.
Rental is what I expected and nothing at this time. Thanks!!Floyd D.
Le client n'a pas laissé de commentaire.Jeff S.
All was well!!JoAnn R.
Very helpful and friendlyTony M.
Nothing to change. The customer service was great. The truck was clean and ready to.Nathan S.
Le client n'a pas laissé de commentaire.Michael B.
1st choice appliance was the third dealer I had to go to. I made reservations 2 weeks in advance and when I arrived at the 1st location they did not have a trailer. The next place had 1 trailer but the tire had a nail. I was lucky that 1st choice just received a trailer. They made my long day much better.JAMES W.
Last minute change. No prepaid equipment. No dolly. But charged for dolly. No cable.MaiBritt D.
Le client n'a pas laissé de commentaire.pio C.
Le client n'a pas laissé de commentaire.RandyandAmy B.
Le client n'a pas laissé de commentaire.Kayla M.
Le client n'a pas laissé de commentaire.Heather A.
Le client n'a pas laissé de commentaire.Alberto R.
Le client n'a pas laissé de commentaire.mario C.
Le client n'a pas laissé de commentaire.Jonathan D.
Le client n'a pas laissé de commentaire.Celena B.
Was told one thing that was not followed throughRafael G.
We were a half an hour late for when the place closed but the store was still open the lady that was there insisted that we use the online checkout we technically had the Uhaul truck until 5 that day but finished early and dropped it off at 1 the gentleman there was super sweet and started our drop off procedure until the lady ran out and insisted we had to do it so that we could pay the $17 late fee when in reality we were technically early. She was on the rude side and made the experience bad.Amber K.
Process was very quick and easy. Highly recommend this location for any uhaul rental needsDrenique N.
Staff is friendly, equipment under great conditions.LUIS L.
Thanks for the help.Alex D.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.Guadalupe L.
Le client n'a pas laissé de commentaire.edgar R.
Le client n'a pas laissé de commentaire.sophonia S.
Le client n'a pas laissé de commentaire.OKENDRICK R.
Hard to find the first time going but service was great!Enealle H.
Excellent service, good equipment.Richard C.
Le client n'a pas laissé de commentaire.Zachary A.
I thought the Team working the location was kind, attentive and really helped move the process along.Chris M.
Le client n'a pas laissé de commentaire.MANUEL F.
Le client n'a pas laissé de commentaire.TOMMIE Q.
We rented a 12' trailer and when they were attempting to hook up the trailer to my truck, the lady pushed the trailer over a rock and the momentum carried it forward and the tongue hit my bumper. The lady told me she forwarded all of the paperwork to the owner and that he will be giving me a call. Here we are three weeks later, I call and get the owner on the phone. He took my number down, and he said he was going to return my phone call after he called his District Manager. 2 hours have went by, and nothing. Don't rent from this location, they'll damage your stuff and refuse to take care of it.Jesse S.
Easy in, easy out, asked questions to ensure I had the right equipment and to schedule equipment returns. I've used U-haul over the years and this location has had the easiest access ever!DAN H.
Excellent experience! Thank you so much for all your helpRebecca Joyce L.
Great job!!KEITH S.
Le client n'a pas laissé de commentaire.FLOY L.
Le client n'a pas laissé de commentaire.Selena V.
Nothing, very professionalHAROLD A.
Le client n'a pas laissé de commentaire.Darryl A.
Le client n'a pas laissé de commentaire.JACOB A.
The crew at that location was very helpful also gave us a quick lesson how to strap our vehicle down and also pull out the ramps. The equipment was very clean and it has new tires really enjoyed that. Thumbs up for 1st choice appliance storeTUCKER K.
Offer hitches/supplies for saleANDREW D.
Staff was excellent, friendly and efficient. Got a deal on a fridge there as well,since we had the truck.MARK ALLEN F.
Le client n'a pas laissé de commentaire.RONALD A.
Customer service was excellent. I think it was the owner who helped and was helpful and friendly.Jeff C.
Service was good but the business it was in was busy so you have to wait for the one person.SCOTT DAVID W.
Le client n'a pas laissé de commentaire.cesar V.
Friendly staff. Very helpful.Richard O.
Professional and quick serviceTimara T.
Nothing, everything went very well, will rent from this place again.Diana A.
Better timely service for when you alls UHUAL break down unexpectedly.DEANDRE T.
Amazing service and excellent place to do all my U-Haul business as well as shopping.Sunshine H.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.RAY C.
So the man that helped me was what I thought pretty cool he gave me his number and to call when I was turning the truck in. I am active duty getting ready to pcs I rented the truck on 09/21/2021 to get the things out of my home. I was going to rent again sense I have been using Uhaul for over 17 years. So I got the truck on the 09/21/21, I called him on his cell which I can prove and told him I was turning the truck in which was on 09/22/21 around 9 pm. At 3:15 09/23/2021 I get a email receipt for 193.50. I was charged for 3 days and some extra fees because he did not log the truck in until after 3:00 pm when the truck was due back at 2:30 but had been there sense the night before. He then tells me I forgot to check the truck in but all he told me to do was turn the keys in and he would take care of the rest in the a.m. Wow. Oh well for the 3-26 foot trucks I will need for my pcs move.MARWIN B.
Know for next time to tell the customer that they do not get credited for days that the trailer is returned early. The days are set to a fixed amount and does not account for people that drive straight through.BENJAMIN R.
Very friendly and helpful, I will use them again for all of my Uhaul needs.christopher T.
The Uhaul representative at this location is an excellant customer service person. I highly recommend Chris and his wife as Uhauls bestDARRELL H.
I was charged an equipment fee and I have no idea why. She tried to blame some existing scratches on us, but very fortunately my husband took photos before moving the truck upon pickup. This experience has not been pleasant, on pickup nor drop off.Eric F.
Le client n'a pas laissé de commentaire.JOSE Z.
Le client n'a pas laissé de commentaire.Carrie E.
give more info on price range, and how to return.Angelina C.
Le client n'a pas laissé de commentaire.DARRELL H.
Le client n'a pas laissé de commentaire.AMANDA S.
Keep hiring excellent, knowledgeable, staff that has a customer service mindset...like the two young men who helped me with my truck.Craig E.
The dispatching site and renter needs to do a thorough inspection on the vehicle prior to allowing the truck off the lot. We were allowed to leave with the 2- passenger side tires being bald resulting in blown tires going 60mph.THEODORE P.
Le client n'a pas laissé de commentaire.DAWN W.
Nothing. The service at this location is exceptional! Everyone is kind, patient, and detail oriented. It's the best service I've received renting a vehicle yet.Dustin G.
After hours drop off telephone customer service was hard to get throughXAVIER M.
Le client n'a pas laissé de commentaire.LUIS M.
Le client n'a pas laissé de commentaire.CANDI M.
The trailer I reserved was NOT there I had to get a smaller one. Some how the process took 40 minutes with me being the only customer. I bought a new house the same day and this Is the part of the day that gave me a headacheBENJAMIN B.
Le client n'a pas laissé de commentaire.JAMES S.
Chris is top notch and we very helpful.CHRISTOPHER W.