The pickup process was slow and disorganized. The truck was acceptable, but beat up and dirty. Refueling it after use was very difficult as something was awry with the fuel filling port so check out and check in of the truck were the worst part of the process.Christine B.
Customer Reviews for 1st Impression Tire
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mableton, GA 30126
Services dans cet établissement :
- Mon–TueDe 11 h am à 3 h pm
- MercrediDe 11 h 30 am à 3 pm
- Thur–FriDe 11 h am à 3 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I also needed blankets and a dolly which weren't avaliable. But I got by.WILLIS W.
Le client n'a pas laissé de commentaire.Aiyana C.
Clean the truck - front and BACK - it was terribleDevonte G.
It was very frustrating to not be able to check in for my original reservation. We were on a tight schedule, and this really put us in a bind.Cameron A.
Le client n'a pas laissé de commentaire.Kaycee T.
This is a tire shop. There is no office. When I arrived, the gentleman in the parking lot simply told me to give him the keys and I was good to go. However, that was not the case. I still needed to take pictures and check the mileage to make sure that I left the truck and proper condition. Because it was a tire shop, I called before getting out the truck. There was a woman who answered the phone and told me to come in. Again, there was no office. It's confusing and not professional. The people were nice, but it's easy to skip the proper procedure if you listen to what the staff here says.Miesha S.
The man running the shop was nice, but he didn't really help with the uHaul trailer. I was on the phone with someone who processed my pickup and we had to ask several times for him to hook up the trailer and take the photo, as requested by the person on the phone.Caroline V.
A great experience.DAVID T.
Le client n'a pas laissé de commentaire.Margo B.
I spoke to a representative regarding a hole on the inside floor board of the truck. The ppl who assisted in the move kept tripping and falling on the truck due to this hole. The rep didn't mention any type of apology or try to rectify the concern ,she only provided me a contact for a trash insurance company to allegedly cover the cost to repair my sofa. I use uhaul all the time but I'm definitely switching to a new company. I don't mind paying for what I want but when a company shows me that they DONT care,I have no choice.Sovaya S.
I picked up the truck and approved that there's no damage. But when starting to drive the engine light comes on and the truck had no fan, no a/c. And no light. The truck is old!NANTARAT S.
Le client n'a pas laissé de commentaire.Michelle J.
Este equipo muy bien mantenido pero tenia la luz mÃ¡s pequeÃ±a derecha trasera daÃ±ada no encendiajose M.
Le client n'a pas laissé de commentaire.Charles L.
Le client n'a pas laissé de commentaire.Amy V.
Le client n'a pas laissé de commentaire.Kim H.
Poor customer service on uhaul part. I received a faulty unit & ended up having to pay double what I should've.Ashley M.
Le client n'a pas laissé de commentaire.Ian M.
Manager was professional and demonstrated care and concern when trailer popped off trailer ball on highway. Chains held trailer behind car, but very intense moments slowing and pulling over. Went to a second location for help. A little lubricant on the tongue threads permitted a tighter, more secure attachment to the trailer ball.ROBERT M.
Le client n'a pas laissé de commentaire.ESMIE V.
Le client n'a pas laissé de commentaire.Shieka C.
Everything went so smoothly. I was very pleased that he had the equipment because the first place I went to didn't have the equipment so I had to rebook with First Impressions and they had exactly what I needed we got there early and y'all showed up right on time. And The shops hours was perfect. I was very pleasedMARISA B.
Good serviceStafford B.
It should be explained where you can could be picking up the U-haul n kind of procedure.Annette D.
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