Customer Reviews for 24 Hour Storage Popps Ferry
(U-Haul Neighborhood Dealer)

118 évaluations

1751 Popps Ferry Rd   Biloxi, MS 39532

(228) 207-1391

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam et dim : 7h30 am à 1h pm

Services dans cet établissement :

Pour nous contacter

(228) 207-1391

1751 Popps Ferry Rd
Biloxi, MS 39532

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam et dim : 7h30 am à 1h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Sam and Melissa are awesome ladies.. They always treated me like I was a friend.. Thanks ..

Mitchell B.  |  Expérience générale 
Évaluation :
5

Recommend to give our essential and military active and retired workers discount including local services not just for out of area

Mary S. 
Évaluation :
5

Made moving, which is awful, alot easier! Good prices! Great service!

Oliver W. 
Évaluation :
5

They had a Uhaul available with short notice. They called and said they had a 20' truck, I explained I only need a 15' truck. They were able to reach the other family and put them in the 20' truck instead. Very helpful and professional customer service. I highly recommend this company.

Amgel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenyetter J. 
Évaluation :
5

Nothing really, everything was great Employees we're Very Nice and helpful Thank You

Michael P. 
Évaluation :
5

Friendly and helpful

Dena A. 
Évaluation :
5

Sam and Melissa are wesome. Place is always clean. Service is great. Thanks

Mitchell B. 
Évaluation :
5

A very clean facility, clean and well maintained truck, friendly but professional and efficient staff at both locations

Jerome D. 
Évaluation :
5

Really seems like a well oiled machine!

John J. 
Évaluation :
5

Dick, Melissa and Sam all work hard to make my rental experience easy. This is the third time I have done business with this store and each time is better than the last. Professional,efficient and friendly are words that describe what I have seen there. I have also rented two other times at other stores in the last six months and this location is where I will rent in the future. I interact with many people in my average day and I recommend this store often.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelley D. 
Évaluation :
5

Very organized, clean, and friendly. I've rented a dozen uhaul's in the last 24 months, and this location stands out amongst everyone.

Eric G. 
Évaluation :
5

Drop off was confusing so I just unhooked the trailer in front just like someone else did a van. Once I decided to leave it there it was no problem.

Lawrence B. 
Évaluation :
5

The truck had a cracked windshield which didn't appear to have been previously documented; otherwise everything was great. Both staff members very helpful and very professional!

Curtis G. 
Évaluation :
5

Keep up the good work

Gary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY M. 
Évaluation :
5

Very clean & friendly staff always ready to help when I stopped by the office. Great experience.

Dino V.  |  Expérience générale 
Évaluation :
5

The two girls that worked with me were great!!!!!

Cynthia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert P. 
Évaluation :
5

Phenomenal service from the Uhaul Team on Pops Ferry Road in Biloxi, MS. They were courteous and efficient. Loved dealing with them.

Victoria R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter R. 
Évaluation :
5

The staff were excellent, friendly, professional and a pleasure to work with. Give the 2 girls that were there the day of my pick-up a raise!! I would travel a few extra miles to rent from this location.

parker B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia R. 
Évaluation :
5

Very friendly customer service and rental in good shape. The only issue was the floor of the rental had a thin black film that we didn't notice until we unloaded our furniture. The film transferred to our carpet. We had to clean it. It was hard to notice so I stunt blame the store

Darren P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joanne C. 
Évaluation :
5

I called to rent a uhaul in Biloxi, MS. Made the reservation. Then a day or 2 before pickup, I was told to get the truck in Waveland (26 miles away). The drop off location was not specified - only that it was a round trip. Only when I arrived in Waveland (26mi) did I find out that drop off was in Biloxi (26 mi away). These extra $78 ended up putting me over the mileage allowance and cost me more money. Not appreciated.

Scott P. 
Évaluation :
5

No complaints. Thank you.

Janice D. 
Évaluation :
5

Everyone was professional and friendly during the pickup and turn in. The truck was clean and ran great. I highly recommend this location.

James M. 
Évaluation :
5

Beautiful location, had everything I needed to help with my move. This is a one stop shop for moving. The storage is great also, clean dry and safe. Just a great location and great people.

Walter P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sylus E. 
Évaluation :
5

Everything was great, truck was clean and ready to go at the promised time.

Terry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis F. 
Évaluation :
5

S.O.

Hun C. 
Évaluation :
5

Totally satisfied.

Shirley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonya R. 
Évaluation :
5

Excellent customer service and experience.

Stefany C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel W. 
Évaluation :
5

From the moment I called for a trailer and a storage I have had nothing but great service, help, the three people I dealt with was absolutely wonderful they knew there job and was pleasant and went beyond anything I expected. yes I will use them again and refer them to others. Thanks for all your kindness and help.

Debra L. 
Évaluation :
5

Honestly - the best storage experience I've ever known. Great people, facilities were A++.

Bob N.  |  Expérience générale 
Évaluation :
5

The staff are excellent and very helpful when I brought my rental back early.

Maria P. 
Évaluation :
5

The ladies working up front were very friendly and knowledgeable.

Janie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S.  |  Expérience générale 
Évaluation :
5

Great customer service and personnel

Carmen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam F. 
Évaluation :
5

Contrary to the pick-up this station was extremely helpful. They even helped me find another company to help unload when the original company I reserved through the uhaul website never bothered to contact me. Great people.

Tim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ceser D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiandra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James I. 
Évaluation :
5

The ladies in the office were absolutely wonderful! Very friendly, efficient and their facility was so clean. Thanks for employing excellent employees.

Ina W. 
Évaluation :
5

great experience. will use again in the future.

Shaun T.  |  Expérience générale 
Évaluation :
4

Provide a jack attached to the trailer so it can be removed from the vehicle when rented or when returned after hours and a wheel chalk!

Jack B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtiss S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly H. 
Évaluation :
5

Fantastic service, very clean, and staff was extremely knowledgable

Michelle F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian J. 
Évaluation :
5

Sam was awesome. I had a lot of issues during my move and she remained professional and friendly throughout my entire rental. Excellent example of good customer service.

Doreen W. 
Évaluation :
5

Although there were bugs and insects inside of Facility. My Storage G62 had several and I swept them out because we had just purchased Brand New Furniture. Have Storage Clean and ready for the next customer because the last thing someone wanna do is bring roaches inside their new home and have roaches inside their new furniture. The representative named Sam she help me she went above and beyond excellent customer service we need more Sam's in our businesses she represent the company extremely well and should be recognized for her customer service

GEORGE F. 
Évaluation :
5

Fast, courteous, clean business. Office was very helpful making for an overall pleasant experience. Vehicle was in excellent condition and worked perfectly the entire trip.

Glenn B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jaworski R. 
Évaluation :
5

Absolutely nothing they was great

RICKEY B. 
Évaluation :
5

Everything was great. The staff, Melissa and Sam were very helpful.

ZILPHA M. 
Évaluation :
5

The young lady behind the counter was wonderful

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina M. 
Évaluation :
5

Nothing, very easy and convenient.

Pam H. 
Évaluation :
5

Nothing to improve. All was well!

GLENDA C. 
Évaluation :
5

Great service

KIM D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvin C. 
Évaluation :
5

Everything was good

Lee Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna D. 
Évaluation :
5

Awesome service!

JULES O. 
Évaluation :
5

Staff was very friendly

Lee Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil H. 
Évaluation :
5

The service was quick and efficient. The prices were well explained and reasonable.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charla A. 
Évaluation :
1

Was not told the office closed at one when my drop off was scheduled for 2. Was charged $20 for after hours drop. Called the office for explanation and was told that it was explained to me. She also added that she had 10 trucks dropped that day and had to charge us all for not dropping before close (maybe because you never told us we had to).

Ana S. 
Évaluation :
5

There again the only thing I have to say is where's my 50 bucks but the people here were extremely helpful

Bert M. 
Évaluation :
5

Best climate control facility in Biloxi. VERY clean. They have alot of information about moving and everything you need to get started right in the office. Boxes of variable sizes, tape, bubble wrap, rent a truck  .

Joanne F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy J. 
Évaluation :
5

Really impressed by the experience and both locations

Troy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drelyn L. 
Évaluation :
5

The location was clean and spacious. The rep was friendly and made the check in process super easy.

Ta'Nika W. 
Évaluation :
5

Great job and very courteous

WILLIAM H. 
Évaluation :
5

Melissa was very courteous , and helped me with all that I needed. The storage room was excellent and adequate for my material. Thanks

Willie W.  |  Expérience générale 
Évaluation :
2

None. You know what to do.

Gerald G. 
Évaluation :
5

The unit that I had was convenient, clean and well lit. Vehicle access was easy. Melissa at the desk was knowledgeable and went the extra mile of taking us to our unit. We turned in a trailer from a long trip and that was a peice of cake as well. I couldn't ask for or imagine an better experience than what I had. Melissa is fantastic

James M.  |  Expérience générale 
Évaluation :
5

Super friendly, super convenient

Kelly H. 
Évaluation :
5

The lady at the counter was very nice and helpful

TED D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrina T. 
Évaluation :
5

Let people know there are extra charges. I had to pay an insurance charge, because it was on a weekend. I payed 40,52 for less than 3 hours

SHERRY A. 
Évaluation :
5

nothing

MANUEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY D. 
Évaluation :
5

We recently moved out of another storage location to 24Hr storage facility. It's like night and day as far as security, lighting, cleanliness! Wouldn't hesitate to recommend!

Glenda C.  |  Expérience générale 
Évaluation :
5

Staff was very professional and courteous

ANTHONY L. 
Évaluation :
5

The drop off location was very accommodating.

DARRELL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER M. 
Évaluation :
5

The two ladies who helped me were cheerful, efficient, and reassuring. Awesome business!

801451219 B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN L. 
Évaluation :
5

The staff was very helpful and friendly and answered all my questions. Easy process for the entire renal.

MARIAANN P. 
Non les évaluations ont été soumises pour cet établissement.

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