Customer Reviews for 24/7 Truck & Auto Service
(U-Haul Neighborhood Dealer)

539 évaluations

6260 Blimp Blvd Unit 72   Tillamook, OR 97141
(Near Air Museum, Corner of D St and Blimp Blvd)

(503) 815-2506

Heures d’ouverture

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 12 pm
Heures d'ouverture spéciales
  • 4/20/2025: Fermé

Services dans cet établissement :

Pour nous contacter

(503) 815-2506

6260 Blimp Blvd Unit 72
Tillamook, OR 97141
(Near Air Museum, Corner of D St and Blimp Blvd)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am - 6 pm
  • Sat-Sun: 9 am - 12 pm
Heures d'ouverture spéciales
  • 4/20/2025: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN C 
Évaluation :
5

Super friendly staff, easy to pick up and drop off. Had the 15' truck and ramp i needed

DAYLAN S 
Évaluation :
3

I reserved a 26 Ft truck to move on 4/6. Two days before my move I was told the truck was not available. I had to make an 80 mile round trip to find the truck that I needed. This is the 2nd time that this has happened. John Campbell 303-880-5552.

John C 
Évaluation :
5

Friendly and knowledgeable staff. Quick to solve a problem with my electrical plug.

John B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA M 
Évaluation :
3

Car transport trailers are kept in an unimproved muddy area. The area in not level. I have mentioned this to them before and it has never been remedied.

MARK L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEFANI M 
Évaluation :
5

Great customer service at the Tillamook location. They were very friendly and efficient.

Nick P 
Évaluation :
5

Great job!

Kevin R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY B 
Évaluation :
4

Grade the lot a little better. Trailer was in great shape and reasonably priced. People very nice as well. Good experience.

JAMES R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLARK S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN R 
Évaluation :
3

An employee met me at the location to rent me the truck, even though it was a Sunday, raining hard, and she was wearing a cast. I appreciated that she came in on a Sunday to do that. The shop is in a messy, muddy, industrial site. The truck was beat up and dirty inside and out, but we didn't notice any mechanical issues. The back door had been left open, with a moving blanket hanging out, and the inside and blanket soaking wet. However, it met our need to move some boxes and furniture between two nearby storage units. We tried my phone and two others, but couldn't use the self-service check in and check out process, because there is only intermittent, one bar cell service in the area. After about 30 minutes of frustration, in the rain, I was able to phone in for assistance to return the truck, and everything went ok. U-Haul should be aware that the scanty, intermittent cell service at that location means that customer self-service check in/check out system does not work right there. The truck was neither clean, nor well-maintained, however, we really appreciate the local, weekend service, and we would rent there again for short trips.

June M 
Évaluation :
2

The Agent called me, on the phone, the day after the Truck was dropped off. She ask where the Keys were. I told her that the Keys had been given to an apparently different Agent when the Truck was dropped off. The communication between the two Drop Off Agents must have failed.to take place.

KENNETH O 
Évaluation :
3

The car transport we rented did not have a safety chain on the deck. It was missing. The wheel restraint rachets that secure to car on the trailer were in need of replacing. They we very old and rusty and extremely hard to get to work. The facility was in need of gravel and muddy and the trailer was stored in a muddy and totally unprepared area. The attendant was friendly and helpful, so she was really the only plus part of the experience.

MARK L 
Évaluation :
1

Make sure the truck has a functioning battery before renting it out. Especially since it was the only truck of this size that they had.

DIANN F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDSEY F 
Évaluation :
5

Continue to provide the exceptional experience I received from start to finish.

DAVID P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURENCE L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THERESA R 
Évaluation :
5

Great staff, very helpful. Quick service!

YOLANDA W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL D 
Évaluation :
5

Friendly as always and very accommodating when I have to change my pick-up time multiple times because life has other plans.

Sarah P 
Évaluation :
5

Great customer service!!

Nick P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRED C 
Évaluation :
3

Customer service could have been more friendly and helpful. It would have helped if the gas tank was full when I picked it up so I didn't have to guess how much to put in when I returned it to avoid the extra charge. I over filled and lost that. It was disappointing that that I could not pick up the haul in the reserved location but was sent farther away even though the same trucks were visible at closer locations.

Kim C 
Évaluation :
5

The big truck drove like a tank but it was comfortable and I believe the transmission needs a look at

carolyn l 
Évaluation :
5

Your website needs work

Rex C 
Évaluation :
3

As always your people were very nice but this location did not indicate that I couldn't turn in using the 24/7 function on the app. It's also quite far from where my actual destination was so having to go out there on a 25-minute ride just to find that something called 24/7 truck and auto repair was closed and had no function for me to be able to drop it off was a little The other negative piece was that it was so far away from Garibaldi. I only chose it because it was called 24/7 trucking auto repair so it seemed like I could turn in at any point.

Greg E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lindy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis L 
Évaluation :
5

The shop in Tillamook that rented me my uhaul truck was hands down the best place and best experience I'd ever had in my many rentals with uhaul over the years. They went above and beyond to help me out during a really rough time. I thank them for everything they did to help and make a bad situation bearable, they got us home when we broke down out in the middle of nowhere. I would absolutely recommend this location to everyone. 5***** all the way.

bryan w 
Évaluation :
2

I have only ever written one other bad review - but this customer service was not even rateable They were 10 minutes late opening the facility - I had a 9am appt and had made arrangements to leave my vehicle there while I used the uhaul truck. I was helped by a nice young mechanic who said the office staff was on vacation - he struggled working the computer system and called the owner who said he would be in later. I had to leave my vehicle outside the gates. When I returned the vehicle and key no uhaul rep was there. Just some guy hanging out in the office. It was not a good customer service experience-but the truck did the job I needed.

Margaret H 
Évaluation :
1

For clarification: The employee was great. The internet and equipment she was stuck with failed and took forever to check out. After troubleshooting for half an hour; she finally just called the main office and had them do everything. The location is a phone and web dead zone. GET THIS LOCATION INTO 2024 with some HiGH SPEED INTERNET and free wifi for customers. Ffs.

BRANDON E 
Évaluation :
1

Not entirely the location's fault. The location I was supposed to pick up the trailer from (500 miles away) didn't have it ready, this was the closest option, they moved the contract over. When I got there what was originally an in town use uhaul at some level had changed it over to a one way rental. The Tillamook location is as bare bones as it gets, literally a repair shop with a couple uhaul items out front and a packing tape display. When I asked them to call (no cell service there) and explain the situation, I was told by the male manager "do you want the trailer or not" and I said no, not for the wrong price (2 1/2 times what I paid before driving 5 hours to get it) he said then go somewhere and call uhaul. Very unhelpful. I spent 2 hours dealing with it at that location, plus an hour at the oriignal location, and 5 hours of driving. Trailer was listed as available online and on the uhaul system but had a flat tire so had to wait an additional 24 hours to pick it up.

SCOTT G 
Évaluation :
5

Serve coffee.? everything went smooth and good.!

THOMAS S 
Évaluation :
3

This location does not offer 24/7 ride share to check in for the equipment rentals, the website needs to be updated to reflect that.

Tracie L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Crystal D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GLENN D 
Évaluation :
3

Put a sign outside door indicating we're here. The place looked like a body shop or car graveyard. UPS guy delivering next door told me it was around the corner. I was scared to walk in. Small office inside a shop. That had a small sign on it.

Maria O 
Évaluation :
3

Prompt service.

mark p 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dave H 
Évaluation :
5

Excellent customer service, clean truck, great pricing!

heather f 
Évaluation :
1

Charged me extra without asking.

Kayla D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

aaron m 
Évaluation :
5

Easy and simple pick up and drop off. Only needed it for a very short time, but it got what we needed (moving furniture too big for our vehicles) done.

Bonnie G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamra P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charlotte H 
Évaluation :
5

They are great and the communication is fabulous. Will use and recommend.

Regina J 
Évaluation :
5

Was a pleasant and enjoyable experience

Kelly B 
Évaluation :
5

Heather is awesome! Great Customer Service! She really knows what it means to do great business! Very pleasant and well informed. Great communication skills. Give her a raise before someone else is looking for an excellent hire!!

John L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R 
Évaluation :
5

2nd time renting and it went just as smooth as the first ! Easy pick up and delivery, no problem with the vehicle at all. Staff is knowledgeable and helpful. I'll be back again next month for another move.

pamela d 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Grant R 
Évaluation :
4

Not open, just dropped trailer on the side of the road outside fence

Dustin E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike r 
Évaluation :
5

Just keep doing what you are doing.

John R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rollie r 
Évaluation :
1

Hard to find. Perhaps have a great big sign that says: U Haul this way. I drove by three times not finding "Blimp Blvd. My fault, sure, but then… Heather was great to deal with and I had no trouble driving the Van. Yay, job completed, despite my cancellations several times because of the floods and subsequent road closures.. Heather was great!

petra s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S 
Évaluation :
5

Wow the Girl at the office Was Great Smart and Hooked up that trailer perfectly in perfect order Checking out the lights making sure they worked Then when returning she help direct us in backing up trailer and unhook the unit Giving us a big thanks for using UHAUL We give her a 15 Star we are elderly and felt that she was like a granddaughter helping her Grand maw and paw Thanks Tillamook UHAUL " Bob

Robert e 
Évaluation :
5

They were nice

Jeannie F 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcelo C 
Évaluation :
5

Easy location to find, friendly and helpful staff, couldn't have asked for a better service.

chris m 
Évaluation :
5

Very nice service and helpful in attaching to vehicle. Thanks, will use again.

Michael P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlene G 
Évaluation :
1

Disappointed in Person.in charge. Lack of communicating especially upsetting. Denial of knowledge of billing statement just printed.. Needed help w/KEYLESS truck operation like pulling teeth. Loved your truck!

peggy s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELVINA H 
Évaluation :
1

I was charged $204 for two days when I was told the van was $20 a day + $26 insurance a day + fees. The gas gauge was accurate and the return was completed before the return time given. I sent this in when it asks for payment and gives an option to hold payment until concerns are addressed but I was charged and never contacted.

ABIGAIL P 
Évaluation :
5

Staff person was very friendly and efficient. Drop off was quick and easy!

Kevin B 
Évaluation :
5

It was a great experience, easy and no inconvenience.

JEFF W 
Évaluation :
5

Very courteous and helpful!

Kevin B 
Évaluation :
5

No problems. Had the car trailer available. Courteous service.

TIMOTHY R 
Évaluation :
2

We were charged for three gallons of gas at $6,25 a gallon local price is $4,69 a gallon. The truck was returned with the fuel level the same as when we picked it up.

Delie B 
Évaluation :
5

Trailer worked perfect behind our motorhome for our short trip. Will definitely use it again in the future.

Alex c 
Évaluation :
4

Needed a updated charge for outside of the estimate. A final charge for the credit card would be nice.

Harold B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fabian G 
Évaluation :
2

make sure you explain how the rental equipment works also don’t expect the customers do get the vehicle out of a tight spot you can hardly open the doors to get in. Customer service is very poor.

dianne m 
Évaluation :
5

Great customer service, no room for improvement.

Jeffrey L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARGARET E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe P 
Évaluation :
5

Heather was easy to work with. I can call her directly and ask questions and arrange the rental. Everything was ready when I got there. Return was straight forward.

John B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephane P 
Évaluation :
5

Gentleman who got us the trailer was great and had the trailer ready as quick as possible. Will always come back for whatever trailer or truck I need in the future.

Ervin T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Susan R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher P 
Évaluation :
5

The staff here are professional, helpful, and communicative. I rent from this location frequently and always have a great experience.

Casey S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter g 
Évaluation :
1

I have insurance that covers in full any damage to there trailers, they charged me for there insurance, Heather says she asked me if I wanted it, the only things she asked about was blankets and a hand truck for which we said no. Why would I say yes and approve insurance to be charged to me when I have insurance to cover 100 %? She REFUSES TO REFUND. Renters beware.

Chris R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve M 
Évaluation :
5

I had to return to the shop a second time to get a refund for not using a box because I didn't have a receipt in hand the first time. If there was any way to make that easier, that would be great. Otherwise, super smooth process.

Jessica E 
Non les évaluations ont été soumises pour cet établissement.
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