Évaluations des clients 31 West Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 31 West Auto

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Elizabeth R. le

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The owner was very professional. Clean equipment. No issues.

Tina M. le

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Le client n'a pas laissé de commentaire.

Charles Y. le

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Service was fast and efficient when picking up after scheduling online first. Office itself isn't anything fancy but if you just need a truck or a trailer no problem. I would recommend them and have used them on several occasions now.

Nathan F. le

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Everything was explained very well. On schedule with no surprises. Would definitely recommend!!

Richard R. le

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Le client n'a pas laissé de commentaire.

Samuel B. le

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Le client n'a pas laissé de commentaire.

Dallas B. le

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Le client n'a pas laissé de commentaire.

Jay H. le

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Le client n'a pas laissé de commentaire.

Maria P. le

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Didn’t have any major problems except, the person renting us the uhual emailed the contract to me but we couldn’t get the contract to show. We attempted to call the man who rented us the uhual but no one every got in touch with us.

Allan V. le

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Le client n'a pas laissé de commentaire.

lester C. le

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I got the 6 by 12 trailer for a good price of only $29 a day but unfortunately when I was taking it to Cedar Park Texas they wanted to charge me $115 drop-off fee. Therefore I elected to bring the trailer back to my location in Chandler. I feel the drop off charges should be waived

Kristi H. le

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This by far is the worst experience I’ve ever had with UHAUL. Will not recommend to any of my friends, family, or any others.

COREY E. le

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We had problems which U-Haul made right but this location messed up which started a series of problems that plagued us for more than 2 days. Picking my truck up was the beginning of our worst moving experience ever. My wife reserved a truck, car hauling trailer and 48 blankets on 5/17. We were moving about 350 miles and picking the truck up on 5/30. The reservation said that we would need to return the truck by 6/2. She called this location and asked what that meant. He told her that we could return it any time on 6/2. Wrong - the correct answer was 72 hours after the scheduled pick up time. We scheduled pick up at 8:00 and movers at 9:00 but he called me and pickup ended up being 8:30 and it took over 30 minutes to get out even thought I was the only customer. This made me late for the movers. Even worse, the U-Haul store only had 12 of the 48 blankets we needed. So, my wife unpacked blankets, towels, table cloths, bathmats, exercise and camping mats. The loaders did what they could but had to leave for another engagement before they could finish due to the late start and waiting for blanket substitutes. The remaining 36 blankets arrived as the movers were heading to their car. I’m disabled and my wife has scoliosis and arthritis in her spine but we eventually got everything loaded but not packed well. So we drove to Princeton where our son, son in law and a friend repacked most of the truck. The car trailer lights worked unpredictably but at least my wife was following me so others weren’t baffled by my signals.

Ben C. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

Carlton S. le

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Top notch, professional service. Thanks Carlton Smith

Melanie T. le

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Le client n'a pas laissé de commentaire.

Randy G. le

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It was the best service I have ever had. Hot coffee and donuts would be the only improvement.

Jeffrey B. le

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I don't know who this person is or why this location continues to send me emails about their clients. Don't get me wrong, I love learning about the U-haul needs of people I've never met, and being given access to their orders, which I don't use, but honestly this is wildly unprofessional. By the way, these customers don't have names similar to mine, so the error in assigning email addresses must either be idiotic staff or a terribly crappy system. Does Uhaul realize I could cancel these orders if I wanted too? Anyway, I'm hoping this review will get my email address deleted from their system considering I've never been to Chandler, TX, but I doubt it. Do not recommend, they will give your contract information to strangers.

Gary S. le

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Excellent!

rob D. le

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Le client n'a pas laissé de commentaire.

ELIZEBETH F. le

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Le client n'a pas laissé de commentaire.

Carolyn T. le

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Le client n'a pas laissé de commentaire.

PATRICIA B. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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Trailer was damaged when picked up the tail light was taped up. After driving out of state was pulled over. For taillight not being visable got it back into place and retapped when arrived at destiation light was again out of socket.

Carlton S. le

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Always excellent.

Charles Y. le

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Uhaul charged me $5.00 for a cleaning fee and the truck was pretty much spotless when I returned it so no idea what that was for. Except for that an ideal experience.

mo P. le

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Always a good experience and I appreciate them making it easy for me.

Billy F. le

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Le client n'a pas laissé de commentaire.

Michelle H. le

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Le client n'a pas laissé de commentaire.