1. Put up some sort of sign--any sort of sign!--that tells people how to drop off a truck after hours. Especially put a sign helping people find the key-drop off box that is very hard to locate at the far corner of an out building distant from the entrance to the business. 2. Actually answer the phone number that is posted for the business after hours instead of having customers trying to return rentals get a recording that says the phone is not accepting calls. 3. Maybe just get out of the U-Haul business entirely since your firm obviously does not take U-Haul customer service even remotely seriously and do not grossly wasting customer time. 4. Put up a sign that says "Private Road" next to your business instead of "No Parking (here)". I can guarantee that any more than a single after-hours truck return will end up blocking that private road serving neighbors behind your business. And since you don't answer your phone after hours or have adequate provision for parking returned trucks after hours, it's only a matter of time before a problem occurs.Vincent G.
Customer Reviews for 322 Motors LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Williamstown, NJ 08094
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 7h pm
- Sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kristie L.
Le client n'a pas laissé de commentaire.Pablo D.
My contract was processed quickly. The instructions were clear and the manager was courteous.Craig C.
Le client n'a pas laissé de commentaire.Kevin E.
Le client n'a pas laissé de commentaire.KEVINRYNE C.
This was a horrible experience overall. One of the workers seemed disinterested in assisting us after we had multiple mishaps (on the fault of UHAUL) during our move. I would not recommend it.Alexis C.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.LOUISE O.
Moved my pick up location from right around the corner from my house to 35 miles away last minute. Then sent me to pick up at 730 to a place to didn't open until 10.Shane I.
The gas and mileage were documented incorrectly and I'm currently waiting to hear if my dispute will be settledMICHAEL D.
Le client n'a pas laissé de commentaire.Rebecca G.
Lower the price, other than that it was a stress free experienceMairead M.