The pick up location was horrible. Very sketchy and I didnt feel safe at all. Honestly was worried I was going to get mugged, stolen from and beaten. Was a gas station in the middle of nowhere with the cash register behind a wall with a small opening (even the store knew it was in a dangerous situation). One person on duty who was running the gas station so when I went in to say I had a reservation he said "please step aside so I can help these other customers" which was people buying cigarettes and beer. When I was helped he said "the dolly is over there" and pointed. I had to hook it up myself after I asked people to move their vehicle so I could even access the dolly. I know that normally when I visit a uhual place they hook up the equipment and take a picture, nothing like that happened here. Once I hooked myself up I got the fuck out of there as quick as I could!
Quentin K
Customer Reviews for 3936 Hull
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The attendant was very kind and did a great job assisting with our rental. Thank you for providing this pick up zone out here in the sticks. We appreciate it because it kept our mileage cost down!!
Tracy S