Customer Reviews for 3D Auto Sales LLC
(Concessionnaire U-Haul dans le voisinage)

653 évaluations

958 S State St   Salt Lake City, UT 84111

(385) 722-5965

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 11h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(385) 722-5965

958 S State St
Salt Lake City, UT 84111

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 11h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Is Good !!!

RICHARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA GRACIA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STUART R. 
Évaluation :
5

Those guys are superb! It's my third time renting from them. They are honest and hard working but their trucks are pretty beat up - mostly seem to be cosmetic damage but I would rent from them had I not previous experiences with them.

JOSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Super friendly, professional, and easy to deal with.

CRAIG M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSEPH M. 
Évaluation :
5

The reservation site upgraded us from a 10ft to 15 ft but we really did not want the larger truck. However they called another location who had the requested size and they very quickly took care of us. They did say chains were not needed with the truck however CA Highway Patrol does require chains unless all tires are snow tires in addition to the AWD. We would have arranged for chains in advance had this been explained. Otherwise good service.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KADEN S. 
Évaluation :
5

The tank wasn't 100 % full when I picked up but was expected to be 100 % full when returned. Also the share location feature for after hours drop off didn't work.

Spencer S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEREK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNY G. 
Évaluation :
5

They are so kind an helpfull

GAVIN W. 
Évaluation :
4

The drop off process was quick. Not an issue.

Randy F. 
Évaluation :
5

Amazing guys at this location

GLORIA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek S. 
Évaluation :
5

Location closed. No personnel. They were great the next time.

ROBERT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT M. 
Évaluation :
5

Both gentlement in this location are amazing and manners at perk..lovevit

KATHRYN H. 
Évaluation :
5

beauty full experince staff were so nice . great place to rent

Nasir C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KERRY T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAY CLINTON J. 
Évaluation :
5

Well served good people

GEORGE B. 
Évaluation :
5

Perfect experience

ABIGAIL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN V. 
Évaluation :
5

Amir was very helpful and patient with me. He walked me through every detail of the car tow hookup to my Uhaul truck rental. I would have been lost without him. Furthermore, he was extremely professional and exceptionally kind. I am so grateful to have had his help and guidance. Also, the truck was in perfect condition. Thank you. I arrived this morning without incident.

Rebecca J. 
Évaluation :
5

Friendly, helpful, and welcoming.

Miriam L. 
Évaluation :
4

The windshield was very dirty. I tried to clean the outside at a gas station but it didn't come off. I'm not sure what the deal was with that windshield. The windshield wipers were also deficient as well. When I used them during light rain, it reduced visibility due to smearing and distortion. I'd recommend someone to use that place because they were able to accommodate me, but maybe hire some folks to service the trucks/vans etc.

Jason W. 
Évaluation :
5

All went good.. nice people

JOSE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL B. 
Évaluation :
4

The website was difficult for me to use on the phone, but the man that was there Sat Nov 6th was very helpful and made sure we got checked in and checked out on time.

AUDREY R. 
Évaluation :
1

I Was over charged! Returned the truck before the due time, however the person didn't complete the return in the computer system and thus I was charged 2x the rental. I called the location back for an explaination about the charges and he was not at all apologetic. More a matter of fact that this happens frequently. I then had to call customer service wait 30 minutes on hold, but Alex took good care of me. Thank goodness for Alex. I will never rent from that Uhaul location again as they are crooks.

PAUL W. 
Évaluation :
5

Great service, great truck

STEVEN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KENNETH B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LUIS C. 
Évaluation :
2

I was charged $91 when I picked up the truck and an additional $40 after dropping it off but I'm not sure what the additional charges are for. The bill shows I was charged $14 for the dolly when it should have been $7, not to mention one of the wheels on the dolly was messed up and slowed our moving process down quite a bit while also damaging our dresser. I was very disappointed with my u-haul experience today.

FRANCISCO H. 
Évaluation :
5

Basil (I think that's his correct name) was very friendly and helpful!

PAUL S. 
Évaluation :
5

Wonderful experience! I called the location around 8 looking for a truck and they made a reservation for me after there closing hours at that location. Best customer service at this location. Excellent people!

AHMED A. 
Évaluation :
5

Friendly, good location, easy access, the van was just what we needed. I wasn't able to get the cruise control to work but other than that it was great!

Todd S. 
Évaluation :
5

Convenient location and super friendly great customer service.

PAZ O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHANSAMORN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELVIS N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nick W. 
Évaluation :
5

Easy check in & out. Van was ready on time. Pleasant, helpful staff with good sense of humor! I would recommend this Uhaul location.

Judith K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JILL J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALEJANDRO M. 
Évaluation :
4

I had a great experience-from booking online, to fast and easy pick up and drop off. Van was clean, ran well and served its purpose at a fantastic price. THANK YOU!

Erika B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TENZIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULINA C. 
Évaluation :
2

Told me $.79 mile charged me 0,89 I cleaned the van after I picked up! When I returned the next person took 10 min later explained nothing to them and didn't wipe down! I saw because they couldn't figure how to unlock!

YOLANDA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANG L. 
Évaluation :
5

I'm renting them second time and they are amazing people

PRABESH B. 
Évaluation :
5

NICE LOCATIONS AND EASY TO WORK AT THIS UHUAL PLACE

MUSTAFA A. 
Évaluation :
5

Smooth as it can be with this location. Best Location of U-haul

MAX J. 
Évaluation :
5

kid is amazing .. Best U-Haul experience ever

LARRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danyel D. 
Évaluation :
5

In and out- quick as possible.. Amazing kid at this location and very polite spoken

Brain B. 
Évaluation :
2

A little bit of a sketchy area, when we came to pick up the uhaul we saw two drug deals. But the uhaul itself was clean and served our purposes well - thank you

Tyler K. 
Évaluation :
5

Just a nice boy at this location and helping his dad business until his dad come back frm hosptial ..love the boy. I can use them anytime

STEVEN F. 
Évaluation :
5

Superb experience, they value the customers

MAX J. 
Évaluation :
5

A kid was really nice and went beyond, above to get us the truck as his location

ROSA B. 
Évaluation :
1

This location was thrashed. If I hadn't been in a pinch this week I never would have come here or returned. The other location in town didn't have the truck I needed. These people have no clue what service is. The truck I first rented from them a couple of days ago was not clean inside it even had soda pop spills. I had to ask for a rag and suggested that we dampen it, and he grabbed an old oil rag and tried to clean it up with an old, dry oil-rag. It didn't do anything, then he said just go ahead and take it it won't bother anything. Some people just don't understand what real service is. This last one was not cleaned at all in the cab, it still had money in the cup holder. The check engine light was on, and the windshield wipers needed to be replaced. The windshield wiper and the check engine light are all safety issues and could cause serious injury. And what is hilarious and ironic about this is that this location is also an auto repair shop. They should know better. Both times I drove off the lot and the cargo door was not closed. The location looks like a dump. These people don't actually understand truly what service is - that little extra touch that you get when you're at a real U-Haul location. These "neighborhood" locations are subpar at best but this one takes the cake for defining subpar.

AARON A. 
Évaluation :
5

Amazing people at this location.. anytime I can rent them again

JOSEPH HUGH K. 
Évaluation :
5

Easy to rent from this location, Nice people

JACOB W. 
Évaluation :
5

Easy In and out, and Amazing guys.

CLAIR P. 
Évaluation :
5

Amazing experience at this U-Haul location.. In and out as quick as possible. Going back to them for more rentals

CHRISTOPHER O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika C. 
Évaluation :
2

I was unhappy with the truck and the return process. I was unable to get back into the truck after dropping the key and could not access all of the information and photos needed for a proper return. The sign on the key box had indicated that I needed to logon to the app to return, but not that I needed to complete the return process before dropping the key. We had to drive back to the site, guess the mileage (incorrectly overestimated), photograph everything from the outside of the truck, then get billed for extra mileage I didn't drive. The truck itself had electrical issues on the road, and felt unsafe. The cabin smelled and the truck was very old (roll-down windows, disintegrating plastic on the steering wheel). Not a good experience overall.

Anna D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNOR B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JORDAN B. 
Évaluation :
5

Amazing guys and the owner is extremely nice/his kids as well.. one of the best U-Haul experience ever. Long live them

MICHAEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell G. 
Évaluation :
5

The guy stay late for me to put the Tow dolly on my car.. amazing experience. I will rent them again

Tyree L. 
Évaluation :
5

Thanks for the easy rental!

SYDNEE A. 
Évaluation :
4

Just a small place/parking lot to drop off a U-Haul truck at, but I got lucky and got a spot. Super convenient too!

Veronica T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUKE D. 
Évaluation :
3

Had issues with reservation, caused by checking extension rates, in turn caused my totals to get messed up, they fixed the truck rate but I got double charged for the insurance. I've opened a dispute claim, this has been a very poor experience.

zachary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john P. 
Évaluation :
1

This facility barely spoke English, they ordered my return to a facility nowhere near where I live, and the truck windshield was dirty to the extent one could barely see to drive.

RICHARD R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ethan E. 
Évaluation :
2

The truck was absolutely filthy

NICHOLAS R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANE L. 
Évaluation :
3

Tight getting in there. Great staff.

Thomas D. 
Évaluation :
3

I rented at 10 foot Truck for one day. It was as promised. The agent(s) were friendly. It took way longer than I expected to accomplish the move; however, the agent(s) were helpful as I turned in the truck (much) later than I promised.

GEOFFERY ALLAN L. 
Non les évaluations ont été soumises pour cet établissement.

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