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Edward K.
Customer Reviews for 4 Storage 4 You At Red Lion Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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thomas G.Everything was smooth and i was out the door , on the road in minutes. Fantastic service. I didn't catch the employees name that i dealt with but he was great as well.
Joseph L.Your license upload did not work for me or for your manager. Wasted 15 minutes trying. Have a manual workaround when system not working.
TOM O.The team was very helpful and went out of their way to make my experience satisfying. I purchased the wrong pin and they were kind enough to give me one of their pins. They also selected the appropriate Uhaul location to drop off my trailer. Thank you to the 4 Storage 4 You at Red Lion Inc.
Mark D.Fast, easy and friendly. I would recommend to check in online beforehand. It speeds up the process when you arrive to pick up your rental vehicle.
MARGO S.The staff was very helpful.
Denise H.Car hauler was in excellent condition and hold down straps were brand new.
Paul R.The van was not clean had a bad smell
thomas G.I was very please and amazed at how clean, and organized this U-Haul site was. The representative there was so nice and very friendly. He showed us the truck and went over everything and had us review everything too. The truck was nice and Clean! All I can say is this place get a 100+++++ this is our new rental spot and storage facility too! Thank you! And I Highly Recommend this spot!
Rafael G.Personal where very friendly, helpful and knowledgeable. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Stephen C.Truck was perfect. Facility was clean and modern. Felicita Langes was outstanding and great. Will use them again!
Giovanni S.Staff were amazing . Only way to improve would be putting a larger UHaul sigh. A sign as big as the Storage Company's so people know the UHaul is there!
peter A.From beginning to end, this experience was excellent. I can't remember the name of the employee, however he was polite, informative and very helpful. Will definitely use this location again.
JERRY J.Felicita was great!
Naim L.Very friendly fast service
Erkan E.very friendly
george S.They are lovely people and super flexible with scheduling, they were helpful when I had questions and more! Keep up the good work!
Kenyetta S.Accommodated all my needs! Friendly and respectful staff. Would 100 % recommend to a friend.
Adrienne G.When I rent something online it should say they are not at the same store I instead had to drive 30 miles back and forth to pick up a dolley at another store and I have to pay for those miles is ridiculous I would have ordered something else if online as I'm ordering these things it would tell you that
Dylan B.Keep your current staff. I rented a truck from this facility on 9/3/22 and 10/8/22, and both staff people (a woman in Sept and a man in Oct) were competent and friendly. Merci.
Rudi L.Randall was exceptionally helpful and friendly. The location was convenient, the office was clean and attractive with lots of parking, and the equipment was ready and in good condition.
RICHARD L.I have no complaints, may God bless the agent working at this uhual location.
Abubakar K.Was a perfect rental experience, the best I ever experienced
Rudi L.I'll say pretty much flawless! Knowledge, friendly, helpful!
Michele S.Very friendly staff. Felecita was great. Quick and convenient check in and out. Would use again
Kenneth M.I was not informed where my pick up would be. After getting a confirmation for my reservation, I did not hear anything the whole week. I went to my preferred pick up spot, where I was told they didn't have our information and we should've gotten a call 24 hours before. I did not get a call at all informing our pick up. We were told they didn't have a truck for us. Then we were told to go to a different location. This location called us as soon as we left the other one, and kept in contact with us and pick up was easy and people were friendly there. They told us the previous location we went to (snap box storage at Franklin mills) was having a lot of issues and sent at least 4 people to them the same day as us. Very frustrating the day of my move to have to run around and not be informed where we were picking up our truck.
Zachary F.Absolutely nothing, facility was clean, workers were professional and service was express
Craig C.The lady who works there (don't know her name) was very professional, knowledgeable and helpful, she has great customerservice. I would definitely recommend this place.
Preciosa O.Fast and easy
Shane B.Check your equipment . The straps for the car were ripped! We lost an entire day getting it fixed! And no one knew how to fix the straps on the trailer .
Chris S.Give the location manager a pay increase!
Felix S.Outstanding Service. Very greatfull to the person working on the sight on 14 of July, unfortunately don't remember his name. Very nice experience. Merci.
Ekaterina B.My rep was the bomb. I forgot her name (my apology).Her energy was great, customer serve was on point & excellent and professional. Dang, I was so impressed. I use to hate rented fro. Uhaul bc of the unprofessional manners on the Boulevard location. I will be back. My rep was the BOMB!!!!!!!
SHARON G.Yes there is an equipment problem. I had a 15 foot truck with no ramp. The rear bumper is made with holes, but they are NOT cut upwards for gripping. It was a rainy day and when I stepped on the bumper both of my feet slipped off and I landed on the street on my back.
Jack W.Felicita was awesome!! Great service would definitely come back!
Rosea S.The Customer Service was outstanding. The Friendly and Positive Energy was absolutely amazing. The details of the equipment, van an return process were explained very well. Truly a very positive experience. Many thanks! Don
Donald D.Durandal & his Wife were very courteous & polite & professional from start to finish. The move went well and the U-Haul truck was fine. I will definitely use them in the future. Thank you for all of your help!
Donna S.Your customer service at this location (Red Lion Rd) is AWESOME!!! I had the pleasure of working with Durandall who was very courteous, professional and just a pleasure to speak with. KEEP UP THE GREAT WORK!!!
Tyesha M.This is the best U-Haul location that I have dealt with. The people were very informative courteous and a pleasure to deal with. I will recommend this location to anyone that ask me about U-Haul. Thank you.
FRANK D.I just love this location, the customer service is excellent….
JERMAINE E.Make the rentals accessible at early times like 6 or 7 a.m
Steven F.The sales manager was friendly and helpful! Very down to earth! He even took the time to show us the vehicle and answer all our questions. The facility was clean and bright. I will definitely use uhaul again!!
Marissa P.Would have been nice if you guys didn't change my pick up from this place to a place who didn't know how to do uhaul rentals!
careya C.Nothing to improve did a excellent job thank you
David F.Very nice staff and very pleasant experience. Made things easy to understand and the process was seamless!
Regina L.I forgot the representative name but he was very helpful and nice... my opinion as far as this location nothing needs to improve. The next time I need uhaul it will definitely be at this location. Merci
KATEY M.The gentleman who was there when I picked up and dropped off the truck was, kind, considerate and very helpful.
DENISE H.The staff was friendly and super fast with check-in and out.
KAMOLIDDIN A.The person who helped me was amazing. I don't know that I've ever been treated as kindly or professionally
Jeffrey G.The online pick up/drop off was nice, but there are several redundancies. For example, user has to upload picture of drivers license 3 times and user is asked for method of payment 2 times. Other than that, process was great. Facility is very nice … I also had a storage unit at this location for many years. Management is responsive and very helpful. Facility is always clean.
JEFFREY L.The truck was definitely beaten up. Acceleration was poor and transmission was not shifting well. The cargo area had some small shattered glass on the floor so clearly no-one cleaned the trunk between the rentals. And no wall straps were provided (maybe it's extra these days but I was expecting to see at least a couple for free). Other than a few issues with the truck I had no problems and the renting experience was easy and smooth.
ALEXEI B.Best uhaul service I used!!!!
Efrain N.Your customer representative there was outstanding. I can't remember her name but she was very helpful and professional. I will definitely recommend your location.
GENE H.The customer service was wonderful. She was very pleasant and helpful. Plus, I was lucky enough to get a brand new van to use- so nice! Great on gas and easy to drive. This location was so convenient! A hidden gem!
BONNIE B.I lost out on 15 bucks because I did not get a dolly with my order and I did not get my furniture pads they were not in the truck and I paid for it there was no one in the office for me to talk to everything was done on the phone other than that it was great I returned the truck 2 hours early
Kyle R.Incredible customer service!!
ANTONIETTA W.Website said 0,99 per mile but was charged 1,49 per mile. Was charged $35 in surprise fees and taxes. It wouldn't be a problem if I was told about the fees and taxes before renting the vehicle. Definitely do not recommend!
JANE M.