Le client n'a pas laissé de commentaire.Stephanie F.
Customer Reviews for 4 Storage 4 You At Red Lion Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I'll say pretty much flawless! Knowledge, friendly, helpful!Michele S.
Very friendly staff. Felecita was great. Quick and convenient check in and out. Would use againKenneth M.
I was not informed where my pick up would be. After getting a confirmation for my reservation, I did not hear anything the whole week. I went to my preferred pick up spot, where I was told they didn't have our information and we should've gotten a call 24 hours before. I did not get a call at all informing our pick up. We were told they didn't have a truck for us. Then we were told to go to a different location. This location called us as soon as we left the other one, and kept in contact with us and pick up was easy and people were friendly there. They told us the previous location we went to (snap box storage at Franklin mills) was having a lot of issues and sent at least 4 people to them the same day as us. Very frustrating the day of my move to have to run around and not be informed where we were picking up our truck.Zachary F.
Absolutely nothing, facility was clean, workers were professional and service was expressCraig C.
The lady who works there (don't know her name) was very professional, knowledgeable and helpful, she has great customerservice. I would definitely recommend this place.Preciosa O.
Le client n'a pas laissé de commentaire.Abdelhalim M.
Fast and easyShane B.
Le client n'a pas laissé de commentaire.Paul V.
Check your equipment . The straps for the car were ripped! We lost an entire day getting it fixed! And no one knew how to fix the straps on the trailer .Chris S.
Give the location manager a pay increase!Felix S.
Outstanding Service. Very greatfull to the person working on the sight on 14 of July, unfortunately don't remember his name. Very nice experience. Merci.Ekaterina B.
Le client n'a pas laissé de commentaire.Joseph W.
Le client n'a pas laissé de commentaire.Richard F.
Le client n'a pas laissé de commentaire.Audrey A.
My rep was the bomb. I forgot her name (my apology).Her energy was great, customer serve was on point & excellent and professional. Dang, I was so impressed. I use to hate rented fro. Uhaul bc of the unprofessional manners on the Boulevard location. I will be back. My rep was the BOMB!!!!!!!SHARON G.
Yes there is an equipment problem. I had a 15 foot truck with no ramp. The rear bumper is made with holes, but they are NOT cut upwards for gripping. It was a rainy day and when I stepped on the bumper both of my feet slipped off and I landed on the street on my back.Jack W.
Felicita was awesome!! Great service would definitely come back!Rosea S.
Le client n'a pas laissé de commentaire.Tammy F.
Le client n'a pas laissé de commentaire.Chris S.
The Customer Service was outstanding. The Friendly and Positive Energy was absolutely amazing. The details of the equipment, van an return process were explained very well. Truly a very positive experience. Many thanks! DonDonald D.
Durandal & his Wife were very courteous & polite & professional from start to finish. The move went well and the U-Haul truck was fine. I will definitely use them in the future. Thank you for all of your help!Donna S.
Your customer service at this location (Red Lion Rd) is AWESOME!!! I had the pleasure of working with Durandall who was very courteous, professional and just a pleasure to speak with. KEEP UP THE GREAT WORK!!!Tyesha M.
Le client n'a pas laissé de commentaire.Anatoly B.
Le client n'a pas laissé de commentaire.Oscar B.
Le client n'a pas laissé de commentaire.james O.
This is the best U-Haul location that I have dealt with. The people were very informative courteous and a pleasure to deal with. I will recommend this location to anyone that ask me about U-Haul. Thank you.FRANK D.
Le client n'a pas laissé de commentaire.James K.
I just love this location, the customer service is excellentâ€¦.JERMAINE E.
Make the rentals accessible at early times like 6 or 7 a.mSteven F.
The sales manager was friendly and helpful! Very down to earth! He even took the time to show us the vehicle and answer all our questions. The facility was clean and bright. I will definitely use uhaul again!!Marissa P.
Would have been nice if you guys didn't change my pick up from this place to a place who didn't know how to do uhaul rentals!careya C.
Le client n'a pas laissé de commentaire.Nabil A.
Nothing to improve did a excellent job thank youDavid F.
Very nice staff and very pleasant experience. Made things easy to understand and the process was seamless!Regina L.
I forgot the representative name but he was very helpful and nice... my opinion as far as this location nothing needs to improve. The next time I need uhaul it will definitely be at this location. MerciKATEY M.
The gentleman who was there when I picked up and dropped off the truck was, kind, considerate and very helpful.DENISE H.
Le client n'a pas laissé de commentaire.Edward A.
Le client n'a pas laissé de commentaire.Thomas M.
The staff was friendly and super fast with check-in and out.KAMOLIDDIN A.
The person who helped me was amazing. I don't know that I've ever been treated as kindly or professionallyJeffrey G.
The online pick up/drop off was nice, but there are several redundancies. For example, user has to upload picture of drivers license 3 times and user is asked for method of payment 2 times. Other than that, process was great. Facility is very nice â€¦ I also had a storage unit at this location for many years. Management is responsive and very helpful. Facility is always clean.JEFFREY L.
The truck was definitely beaten up. Acceleration was poor and transmission was not shifting well. The cargo area had some small shattered glass on the floor so clearly no-one cleaned the trunk between the rentals. And no wall straps were provided (maybe it's extra these days but I was expecting to see at least a couple for free). Other than a few issues with the truck I had no problems and the renting experience was easy and smooth.ALEXEI B.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.REGINA R.
Le client n'a pas laissé de commentaire.antonela C.
Le client n'a pas laissé de commentaire.JOHANNES B.
Le client n'a pas laissé de commentaire.Nayda M.
Best uhaul service I used!!!!Efrain N.
Your customer representative there was outstanding. I can't remember her name but she was very helpful and professional. I will definitely recommend your location.GENE H.
The customer service was wonderful. She was very pleasant and helpful. Plus, I was lucky enough to get a brand new van to use- so nice! Great on gas and easy to drive. This location was so convenient! A hidden gem!BONNIE B.
I lost out on 15 bucks because I did not get a dolly with my order and I did not get my furniture pads they were not in the truck and I paid for it there was no one in the office for me to talk to everything was done on the phone other than that it was great I returned the truck 2 hours earlyKyle R.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.George N.
Incredible customer service!!ANTONIETTA W.
Le client n'a pas laissé de commentaire.anna P.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Dylan K.
Le client n'a pas laissé de commentaire.Matthew E.
Website said 0,99 per mile but was charged 1,49 per mile. Was charged $35 in surprise fees and taxes. It wouldn't be a problem if I was told about the fees and taxes before renting the vehicle. Definitely do not recommend!JANE M.
Le client n'a pas laissé de commentaire.PAUL T.
Mobil check in/out is much convenience for any time.Kamoliddinkhuja A.
Le client n'a pas laissé de commentaire.Daniel M.
Easy and efficientLee Ann C.
Le client n'a pas laissé de commentaire.Benjamin C.
Always excellent service at this location !!!WILLIAM Z.
Le client n'a pas laissé de commentaire.STEPHEN R.
Le client n'a pas laissé de commentaire.VIKARAM G.
Le client n'a pas laissé de commentaire.JUAN F.
Le client n'a pas laissé de commentaire.KAZI Z.
THE SERVICE REP WAS COURTEOUS AND EFFICIENT. VERY GOOD RENTAL EXPERIENCE.RICHARD F.
Le client n'a pas laissé de commentaire.SCOTT M.
The auto dolly had a broken pin that held the ramp in yet it was still rented out. This is unacceptable as the ramp dropped out of the dolly on several occasions on the highway creating sparks and a potential hazard to the vehicle, the driver or other drivers. I called road side assistance and was put on hold for over 45 minutes with no resolution to swap out my equipment during my 1300 mile journey cross country.JARRET L.
Great customer service at the drop off location.WILBERT A.
This location is very close to my home!JAMES H.
The manager that I met on site was great. Coincidentally I had spoken to him early yesterday he originally had set me up a reservation because of my location I set to pick up a truck at the 7750 address - which sucks - poor customer service skills unprofessionalism and out right disrespectfulness toward women. Bad look _ The 3031 Red lion address was tops - I would definitely rent from that address/ site AGAIN JOSEPHINE V.
DON'T use the online reservation system!!! My pickup location was changed 4 times in two hours the day of pick up. Location that serviced us finally was awesome. The rest of the process and inability to provide a truck as reserved sucked BIG TIME.JOHN F.
Le client n'a pas laissé de commentaire.STEPHANIE S.
Le client n'a pas laissé de commentaire.THOMAS R.
Le client n'a pas laissé de commentaire.SIMONIA C.
Le client n'a pas laissé de commentaire.ALEXANDER B.
Le client n'a pas laissé de commentaire.HOLLY C.
The owner noticed me outside struggling a bit with online check-out. He invited me inside to his spacious, clean, air-conditioned store and finished my check-out process quickly and in a friendly manner. He thoughtfully reminded me of the gas re-fill policy. The truck was in great shape. He greeted me outside upon my return. The actual charges were in-line with the estimates. When you don't rent trucks often, experiences like this make it a joy.PAUL D.
Le client n'a pas laissé de commentaire.Cynthia C.
this was an after hours drop offkeith M.
Everything was fast and convenient. Great experience!ZAINEB A.
Lady at front desk was incredible and very nice to work with!MICHAEL O.
Excellent service à la clientèle.Joseph S.
I returned the van on Sunday and the location was closed, so we tried to use the online U-HAUL return system- but it was impossible to use. I was unable to upload of photo of mileage and gas gauge- the system was unresponsive when I tried to take a photo. So frustrating! I sent an email with the photos to the property managers, Durandal and Felicitia Langes and am all set. By the way, they are outstanding managers. PattyPATRICIA M.
Le client n'a pas laissé de commentaire.SHAWN K.
Very seamless process, and very kind and helpful staff! Thank you so much for making our move less stressful!Catherine Y.
Very friendly and helpful. Was in and out in now time. I have rented many uhaul trucks and this experience was the best I've ever had! I will be using them again.Kimberly D.
Le client n'a pas laissé de commentaire.DONTE M.
no improvements needed, the customer service was friendly, quick and didn't leave anything out so there were no surprises later.JOHANNES B.
Le client n'a pas laissé de commentaire.ira L.
Le client n'a pas laissé de commentaire.DENNIS H.
Le client n'a pas laissé de commentaire.KIM W.
Great people at this location. Very happySTEPHEN D.
Le client n'a pas laissé de commentaire.Martin P.
Le client n'a pas laissé de commentaire.Jennifer W.