Le client n'a pas laissé de commentaire.
Mohammad A.
Customer Reviews for 4M Prints
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service, very responsive and professional
Richard B.Gentleman at the counter was very kind, helpful and polite.
KERRY B.The advertized rate was $20, but the cost after mileage was $130, Something if a surprize.
Tony C.Only problem was not with location but with website adding the $15 insurance amount. I always check that I don't want that. Not sure how it defaulted to that.
Thomas Y.Everything went well and smooth. Nice people and good customer service.
LUIS ENRIQUE N.The guy said as long as its above half tank, we did and you charged me 20
Daryl M.This location is also a shipping location. In spite of the “skip the line†guarantee on our reservation, my husband and I waited for just over 20 minutes in the store while the owner discussed all available shipping options and ran multiple shipping quotes for one other customer (who was not at all in a rush). He understood we only needed him to hand us the key, but was certainly in no rush to do it and did not consider prioritizing helping us then getting back to his one other customer. He was very friendly, and generally pleasant, just extremely slow. This location is conveniently close to our house, but I certainly would not recommend to a friend. Moving days are stressful enough without being delayed 20 minute just to pick up your truck.
Andrea D.When I opened the back doors to load the van, I was delighted to find a pile of about 12 u-haul blankets in the back. They really came in handy since I was moving soapstone sculptures snd that little touch really made a difference to me.
Suzy K.I had a great experience renting a truck from this location. The owner of the store was very nice and professional. I would definitely recommend this place.
ROMAN K.The price quoted was different from what I was charged. Had no time to dispute because I needed the truck. The virtual check in process was cumbersome and time consuming. The key was not in lock box. Fortunately, the store owner showed up early to give me the key. I would never recommend Uhaul again.
JAE-WON L.Truck arrived with the tank 3/4 full. We returned the truck with a full tank of gas. We are out of pocket for the difference which amounted to $60. Dishonest practice
KATHLEEN W.I booked it online and came 15mins late, still truck wasn't ready. It takes half an hour to process even after online booking. I received verification call for approval and I didn't even get chance to pick as it was so quick. Then was told to do everything again. Website itself wasn't functioning well for the guy working there. Service delivery was horrible.
TENZIN N.I was charged $7 for a dolly that was not there!!!!
Rodrigo A.I dropped the vehicle off after hours, completed the online drop off, and then couldn't locate the key drop box. I then spent about a half hour on hold with customer service (outside, in the cold) only to have the line hang up on me. I had to bring the key home with me and go back to the store on my own time when it was open to return the key.
Christian C.Billing errors and car not clean
JOSEPH C.The vehicle needed servicing (check engine light and tire pressure warning we're illuminated when I picked the truck up and stayed on for the entire rental). The vehicle obviously hadn't been cleaned properly in a while - very dusty dash and floor and bits of trash and debris on the floor around the seat frames. Really disappointing.
Corey W.Customer service is key, I think that's what they're lacking.
EURICAH G.They need improve them self. I think uhaul should cancel their membership
Ugur C.Muhammad was an amazing and an absolute delight to deal with. Je la recommande fortement.
Babar J.Air Conditioning did not work. It was 35 Celsius that day, very uncomfortable.
Richard R.The whole experience was bad. Took over an hour to pick up truck and sign in. Had to wait 40 minutes for approval. Took 30 minutes to drop off truck. App didn't work properly. Truck was dirty with cigarette butts.
Robert M.When I went to the location, the guy was trying to restart my order even though I had already done everything online and I just had to show him my phone screen with the confirmation to get the key. While he was trying to do that I had to wait for additional 30 minutes. So, finally, being too frustrated, I called U-Haul and right away as I started talking to someone over the phone; he handed me the key and just said he doesn't know the process properly and he's new. I don't why he was trying to do that but it wasted a lot of my time and would suggest to avoid this type of process or confusion.
Jigme T.