I'm still waiting on answers from uhaul as to why i am in collections for $321. I had the rental for 3 hours MAX, and even went less than 30 miles, and for that I show a receipt for $88. On top of that when I got in the rental there was literally NO GAS in it. My husband was nice enough to put $20 in if before we returned it. Now I know why this place had a truck available on a Saturday afternoon. WORST RENTAL EXPERIENCE EVER.Christy T.
Customer Reviews for 6400 Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77026
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Sherman D.
Le client n'a pas laissé de commentaire.YOLANDA B.
Le client n'a pas laissé de commentaire.GEORGE W.
Nothing. Store manager was very professional.Kristian M.
Le client n'a pas laissé de commentaire.EDDIE R.
Le client n'a pas laissé de commentaire.LATONYA W.
Le client n'a pas laissé de commentaire.Alfred R.
Great customer service! No hassle, quick and easy!EDWIN M.
Le client n'a pas laissé de commentaire.LINDA M.
Le client n'a pas laissé de commentaire.VERONICA P.
Le client n'a pas laissé de commentaire.LASHANIECE C.
No because I paid for 40 miles in advance and only used 24 and was not refunded my remaining balance I feel duked out of my moneyURANIA C.
Le client n'a pas laissé de commentaire.Michael F.
Loved the service. Unit very clean and maintained very well. Made my moving very easy. Merci.Myriam M.
The customer service provided was excellent.JESSICA G.
Le client n'a pas laissé de commentaire.MYRON H.
Didn't receive my receiptAngela M.
Le client n'a pas laissé de commentaire.CHARLES M.
Le client n'a pas laissé de commentaire.Veronica M.
First off they need to keep someone in the office I waited more than 10 minutes for someone to come inside. Then the gentleman didn't know how to use the computer yet to call someone else to figure out how to add a nine dollar insurance charge just a horrible experience!VINCENT D.
Hard to find location.KERRY R.
Le client n'a pas laissé de commentaire.SHERMAIN S.
Thank you guys!! I came in last minute it didn't take no time to get the TRUCK!Renata M.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Bonnie F.
After we loaded the trailer, we discovered that there was a nail in one of the trailer tires that caused it to be low. We put air in it & it held ok. The agent was responsive & knowledgeable. We will uwe this location again.Vicky N.
Chris was very professional and helpful in making this experience with Uhaul such a wonderful experience...Iverson S.
More light or security cameras. It was very dark out there. Also, make sure dollies are in bigger trucks.Takara B.
Le client n'a pas laissé de commentaire.Quintin W.
Friendly managerJason M.
Le client n'a pas laissé de commentaire.JANICE B.
I was transferred to this location since it had mobile pickup, though there was no dolly in the truck and I assume this was due to the quick switching of locations and loss of detail. I would recommend calling the customer at least a day before and not 5 hours prior to pickup time for such changes that could have been seen earlier. I was at work and not being able to answer, plus no dolly added stress. However, overall the job was done and the truck was great.Barry P.
Le client n'a pas laissé de commentaire.Bridget J.
I was told that if was 51 dollars and they charged me 61 so didn't like being lied to about the price and being told that I would have to deal with them over the phone because I had talked to another location and he wouldn't honor it because I didn't call them myselfKERI S.
Staff was very nice and helpfulDonald D.
Hello, my concern is not about the facility or their employees but rather the way my situation was handled through UHaul. I made a reservation over a week ago and I was guaranteed a truck and auto transport at 10a on Saturday. That Saturday morning I was called at 9:30a to be told that the truck was not going to be available and they don't know when or if I could be guaranteed for a new truck. This presented several issues for me because I hired movers to help me move and therefore lost money do to a very last minute cancellation from UHaul. Furthermore, it took an hour or more to get another truck guaranteed for me and I was placed on hold, disconnected, and redirected numerous times. Leading up to that, I could never find my information online! This situation added so much more stress on me and my family and cost us additional money which we don't have right now. I was surprised and disappointed in this experience because I've used UHaul and never had issues many times in the past. I am seeking compensation for the complications UHaul is responsible for in this matter. Please contact me at firstname.lastname@example.org to discuss, thank you!Megan E.
I was made a reservation at one store but was sent to this one. The reservation was made for 8am but the location did not open till 9.Charles F.
Le client n'a pas laissé de commentaire.Angelica R.
Le client n'a pas laissé de commentaire.Enet V.
Friendly and helpful staff.ellis B.
Let it stayJoseph D.
Le client n'a pas laissé de commentaire.Thomas S.
Get better truck and better rental location and better service used Uhaul before and was excellent but this time lost 2 hours of time and rental and hade to pay workers just to stand around real poor service this time!johnny M.
The unit we rented had a patch that was not correctly sealed and our mattress and other items arrived soaking wet!Jeff L.
Le client n'a pas laissé de commentaire.derrin L.
Return ppl money back on timedarrel N.
Le client n'a pas laissé de commentaire.phillip S.
Le client n'a pas laissé de commentaire.doris B.
Le client n'a pas laissé de commentaire.william K.
Le client n'a pas laissé de commentaire.Rachelle H.
Great Customer Service. Mr. Carter has good skills with business, explained information every step of the way. I would do business with him again.Dale B.
Poor parking area for uhaul equipment.Flint B.
Le client n'a pas laissé de commentaire.George B.
Le client n'a pas laissé de commentaire.Scott N.