Le client n'a pas laissé de commentaire.Phenicia J.
Customer Reviews for 7 Star Sam & Associates
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plano, TX 75074
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 8h am à 2h pm
- Mer-Jeu : 8h am à 5h pm
- Ven - sam : 8h am à 6h pm
- Dim : 10h am à 2h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jamael G.
Keep doing what you are doing. Service and people very good.charles K.
Le client n'a pas laissé de commentaire.Alyssa M.
longer than normal wait time; only one agent and many customers. More staffing would alleviate the problem.DONALD L.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.AHEMAITI N.
You Need to do Nothing customer service was excellent L MeeksLatonya M.
Le client n'a pas laissé de commentaire.Brad R.
Thank you for your service! Smooth experience and very friendly. Merci.LAUREN C.
Le client n'a pas laissé de commentaire.Abrain K.
As always love this location and the customer service...is excellent...you guys rock.Tonia D.
Really liked the experience with this store and staff. Friendly and helpful.Clyde S.
One of the trailer tires was very low. We didn't notice until we were driving already. We filled it and it held its pressure the entire trip. But was a concern. Otherwise we liked everything about the location and the staff.MICHAEL Z.
Le client n'a pas laissé de commentaire.Darlene A.
Great, friendly manager. I'd rent from him. Clean, but a bit dark and uninviting before during entry. Would recommend it be made a bit brighter and open at front door and windows if possible, but West facing windows and door may make that challenging. TRTed R.
Le client n'a pas laissé de commentaire.Rachel M.
Le client n'a pas laissé de commentaire.Pat S.
Le client n'a pas laissé de commentaire.CARLOS R.
Super friendly guy at the front desk.Jordan S.
Le client n'a pas laissé de commentaire.Marcus F.
great customer services. Mr. Jessie know everything, and is very professionalJOSE C.
Le client n'a pas laissé de commentaire.Saikrishna P.
Made my day convenient.John G.
My only complaint was I had an 8AM reservation and the office didn't open until 9AM. I had to make two trips. It would be good to align the online scheduling with the actual rental location's hours of operationEddie O.
Le client n'a pas laissé de commentaire.Ernest L.
Y'all did everything rightCHRISTOPHER S.
It's attached to a gas station so it was a little sketchy. And I reserved a truck at the LBJ location on Garland the day before, just for them to contact me 15 minutes before pickup that they did not have a truck for me... what's the point for a reservation then? When I got to avenue K there was only one worker and a line of people needing help. The only thing that was good was the price. $90 for a huge uhaul all day. It wasn't very professional and not what I expect from a large company.Cody S.
The air conditioner could have been a little cooler. The gas tank was empty. I hope you didn't charge me for a full tank. That's ok. I left a 1/2 gas tankRHONDA H.
Electronic acquisition of my truck at 6 AM was a bit confusing for someone my age. However it went well with the help of the agent on the telephone. The return was quick and seamless and flawless. The owner of the local U Haul shop was pleasant and very helpful. I hope I never have to move again but if I do I will look him up for another truck rental.Robert B.
Jesse was the best I will use againMike A.
Le client n'a pas laissé de commentaire.Benjamen F.
GREAT.DAVID P H.
Le client n'a pas laissé de commentaire.SYLVIA L.
Le client n'a pas laissé de commentaire.JOSE M.
I could not have been more pleased with this location. I was tested with true respect. MerciALISA M.
Continue to strive and be the best I'm use to renting from another location but I think this has one has caught my eye it's faster. Thanks and will use again!!!!!!GERY S.
Jesse very helpful nice guy. I like this location 👌Virsing C.
Everything was excellentMARIA M.
Trailer was good it's just streamely heavy will probably prefer lighter trailer for ShureMARIO P.
Continue with the great customer service.TYRON W.
Le client n'a pas laissé de commentaire.HUSSEIN I.
Le client n'a pas laissé de commentaire.ELAINE J.
trailer jack needed to be lubricated as it was difficult to fully raise; tie down ratchets needed to be lubricated as they were stiff and hard to operate; noted this to personnel looked at components and agreedRICHARD N.
The staff member was good; but, the location, while within very close proximity to my storage building was great, still needs to be bigger to accommodate customer parking and truck rental parking. It's a very small area. My 10' rental truck needed front-end work badly. It shook horribly when braking. The store was neat and clean, but, needs more space. The building, including the grocery store, needs to come down; it's falling apart.CHARLES W.
They had exactly the trailer I needed with <12 hrs notice on the reservation, the employee was friendly, helpful, knowledgeable and very conscientious about ensuring that the trailer was connected safely (much better than some other locations). Thank you!!!GREGORY C.
Friendly and professional service. Well maintained truck! I would definitely recommend 7 Star Sam and Associates!SHEILA L.
Le client n'a pas laissé de commentaire.Jerome C.
Le client n'a pas laissé de commentaire.MATTHEW H.
One person can likely handle the pace at this location, but if an issue arises, all stops for everyone until it is overcome. Great guy though.Michael M.
Good thing I know how to hook up a trailer, the guy didn't tighten down the screw that holds the trailer to the hitch, when he was done I lifted up the tongue and came right off the 2â€ ball! Could have caused a lot of damage or worse if I hadn't caught that. Right rear tail light wasn't working consistently even though he gave me the thumbs up. Only reason I used this location was because it was the only place reasonably close to me with the equipment I needed. Upon returning the trailer I got there at 1:30, 30 minutes before they close and they were closed which let me to unhook the trailer myself and do the online return by myself. I feel bad leaving this review because the guy was pretty nice just preoccupied with his phoneâ€¦BRYAN L.
Le client n'a pas laissé de commentaire.Blaine B.
Le client n'a pas laissé de commentaire.Blaine B.
Thanks for your help!Kenneth G.
was on the road in less than 10 minutesJeff H.
Le client n'a pas laissé de commentaire.LATONYA H.
Le client n'a pas laissé de commentaire.TODD ALLEN C.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Margaret L.
license plate light was out. Latch did not stay closed, I had to tie it with rope. Not bad for the price. Employee was very helpful.DARREL R.
Quick and friendly guy. Can't complain! Job well done!Bobby T.
Very good atenciÃ³nFRANCISCO H.
The individual assisting customers at this location was great to work with.STEVEN S.
mr. Jay and Mr. Jesse were very professional and knowledgeable about all aspects of the rental we used for a couple days. would recommend this facility to others Waiting line much much better than other places DavidTHOMAS P.
Le client n'a pas laissé de commentaire.Pamela A.
Good jobBETUL K.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Bavly K.
Le client n'a pas laissé de commentaire.CONNIE A.
Le client n'a pas laissé de commentaire.Nakethia I.
I got to the location right at closing time. The operator not only stayed open late to service my reservation but also helped me trying to find the wiring harness for the tow (this was the first time I was using this vehicle for towing). When we could not locate the wiring harness, he then helped by moving my reservation over to a truck and therefore I was able to complete the move scheduled for that day. I truly appreciated the service.KIM H.
Le client n'a pas laissé de commentaire.OSCAR D.
Le client n'a pas laissé de commentaire.Christopher S.
Very nice, efficient service.CASSEY S.
Jesse killed it! He was so helpful and I hope you'll promote him!COREY J.
Le client n'a pas laissé de commentaire.Mariano S.
The guy asked me to put my car next to a gray car and so I moved it across the street where he pointed, only to find out it was in the wrong location so I had to move it again. Then he wasn't in the store. I had to go to the store next door and he was there. They help people at both store. The guy is nice but he need help. He is the only one doing uhual and this is a very busy location. Paperwork was emailed to me however I was in such a hurry with moving that day, that I was not verbally told where to drop off the truck. I assumed it was anywhere in Kerrville because that was how it was for the last three trucks we rented.MICHELLE M.
Too congested. Combined with convience store.GEORGE B.
Le client n'a pas laissé de commentaire.Gary C.
Awesome staff! Love this location 💖TINA W.
Le client n'a pas laissé de commentaire.DANIEL C.
Le client n'a pas laissé de commentaire.JOAN L.
Le client n'a pas laissé de commentaire.DANIEL W.
The attendant was greatJOSEPH P.
Great Customer ServiceALICIA W.
they are greatsCESAR E.
Very nice guy and helpful would be back soon.GLENDA O.
Jay was amazing! Great customer service!DAVID C.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.LEN G.
Le client n'a pas laissé de commentaire.ERIKA J.
The service was impeccable. The gentleman at the front was super friendly and accommodating. He made the whole process very easy.Elizabeth B.
Le client n'a pas laissé de commentaire.Lawrence O.
It was no one there to actually ask questions because doors were locked during business hoursJoscelyn S.
Le client n'a pas laissé de commentaire.KEVIN M.
The cab was not clean (dog hair, goop in the cup holders) and smelled like stale cigarettes. The back of the truck was not swept out when I picked it up. It had a flat tire when we picked it up, and had to wait 2 hours for someone to come fix it - which pushed my move back 1 day, requiring me to pay for an extension to our rental.SAMUELJAMES B.
Le client n'a pas laissé de commentaire.LISA L.
Le client n'a pas laissé de commentaire.David H.
Great serviceJITU P.