Le client n'a pas laissé de commentaire.HUSSEIN I.
Customer Reviews for 7 Star Sam & Associates
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plano, TX 75074
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 8h am à 2h pm
- Mer-Jeu : 8h am à 5h pm
- Ven - sam : 8h am à 6h pm
- Dim : 10h am à 2h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ELAINE J.
trailer jack needed to be lubricated as it was difficult to fully raise; tie down ratchets needed to be lubricated as they were stiff and hard to operate; noted this to personnel looked at components and agreedRICHARD N.
The staff member was good; but, the location, while within very close proximity to my storage building was great, still needs to be bigger to accommodate customer parking and truck rental parking. It's a very small area. My 10' rental truck needed front-end work badly. It shook horribly when braking. The store was neat and clean, but, needs more space. The building, including the grocery store, needs to come down; it's falling apart.CHARLES W.
They had exactly the trailer I needed with <12 hrs notice on the reservation, the employee was friendly, helpful, knowledgeable and very conscientious about ensuring that the trailer was connected safely (much better than some other locations). Thank you!!!GREGORY C.
Friendly and professional service. Well maintained truck! I would definitely recommend 7 Star Sam and Associates!SHEILA L.
Le client n'a pas laissé de commentaire.Jerome C.
Le client n'a pas laissé de commentaire.MATTHEW H.
One person can likely handle the pace at this location, but if an issue arises, all stops for everyone until it is overcome. Great guy though.Michael M.
Good thing I know how to hook up a trailer, the guy didn't tighten down the screw that holds the trailer to the hitch, when he was done I lifted up the tongue and came right off the 2â€ ball! Could have caused a lot of damage or worse if I hadn't caught that. Right rear tail light wasn't working consistently even though he gave me the thumbs up. Only reason I used this location was because it was the only place reasonably close to me with the equipment I needed. Upon returning the trailer I got there at 1:30, 30 minutes before they close and they were closed which let me to unhook the trailer myself and do the online return by myself. I feel bad leaving this review because the guy was pretty nice just preoccupied with his phoneâ€¦BRYAN L.
Le client n'a pas laissé de commentaire.Blaine B.
Le client n'a pas laissé de commentaire.Blaine B.
Thanks for your help!Kenneth G.
was on the road in less than 10 minutesJeff H.
Le client n'a pas laissé de commentaire.LATONYA H.
Le client n'a pas laissé de commentaire.TODD ALLEN C.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Margaret L.
license plate light was out. Latch did not stay closed, I had to tie it with rope. Not bad for the price. Employee was very helpful.DARREL R.
Quick and friendly guy. Can't complain! Job well done!Bobby T.
Very good atenciÃ³nFRANCISCO H.
The individual assisting customers at this location was great to work with.STEVEN S.
mr. Jay and Mr. Jesse were very professional and knowledgeable about all aspects of the rental we used for a couple days. would recommend this facility to others Waiting line much much better than other places DavidTHOMAS P.
Le client n'a pas laissé de commentaire.Pamela A.
Good jobBETUL K.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Bavly K.
Le client n'a pas laissé de commentaire.CONNIE A.
Le client n'a pas laissé de commentaire.Nakethia I.
I got to the location right at closing time. The operator not only stayed open late to service my reservation but also helped me trying to find the wiring harness for the tow (this was the first time I was using this vehicle for towing). When we could not locate the wiring harness, he then helped by moving my reservation over to a truck and therefore I was able to complete the move scheduled for that day. I truly appreciated the service.KIM H.
Le client n'a pas laissé de commentaire.OSCAR D.
Le client n'a pas laissé de commentaire.Christopher S.
Very nice, efficient service.CASSEY S.
Jesse killed it! He was so helpful and I hope you'll promote him!COREY J.
Le client n'a pas laissé de commentaire.Mariano S.
The guy asked me to put my car next to a gray car and so I moved it across the street where he pointed, only to find out it was in the wrong location so I had to move it again. Then he wasn't in the store. I had to go to the store next door and he was there. They help people at both store. The guy is nice but he need help. He is the only one doing uhual and this is a very busy location. Paperwork was emailed to me however I was in such a hurry with moving that day, that I was not verbally told where to drop off the truck. I assumed it was anywhere in Kerrville because that was how it was for the last three trucks we rented.MICHELLE M.
Too congested. Combined with convience store.GEORGE B.
Le client n'a pas laissé de commentaire.Gary C.
Awesome staff! Love this location ðŸ’–TINA W.
Le client n'a pas laissé de commentaire.DANIEL C.
Le client n'a pas laissé de commentaire.JOAN L.
Le client n'a pas laissé de commentaire.DANIEL W.
The attendant was greatJOSEPH P.
Great Customer ServiceALICIA W.
they are greatsCESAR E.
Very nice guy and helpful would be back soon.GLENDA O.
Jay was amazing! Great customer service!DAVID C.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.LEN G.
Le client n'a pas laissé de commentaire.ERIKA J.
The service was impeccable. The gentleman at the front was super friendly and accommodating. He made the whole process very easy.Elizabeth B.
Le client n'a pas laissé de commentaire.Lawrence O.
It was no one there to actually ask questions because doors were locked during business hoursJoscelyn S.
Le client n'a pas laissé de commentaire.KEVIN M.
The cab was not clean (dog hair, goop in the cup holders) and smelled like stale cigarettes. The back of the truck was not swept out when I picked it up. It had a flat tire when we picked it up, and had to wait 2 hours for someone to come fix it - which pushed my move back 1 day, requiring me to pay for an extension to our rental.SAMUELJAMES B.
Le client n'a pas laissé de commentaire.LISA L.
Le client n'a pas laissé de commentaire.David H.
Great serviceJITU P.
We had reserved a truck & auto hauler for Tuesday, 09/14/21, at AAA Self Storage in Plano, TX. When we arrived Monday, 09/13/21, to complete our ID verification, AAA was closed Monday & Tuesday for "Employee Appreciation" holiday. We went to 7 Star Sam's location, & the operator there helped us cancel the previous reservation & established a new reservation for the equipment we needed. He really turned a bad experience into a good one.THOMAS P.
Le client n'a pas laissé de commentaire.RENE TASHAWN L.
Le client n'a pas laissé de commentaire.ALIRIO N.
Jay was amazing and great customer service. Will be renting again in 3 weeks.DAVID C.
I was supposed to have a pick up time at 6:15am and they didn't have the key ready or me in the system. I had to wait an extra 30 minutes to finally get it. Being on a time constraint for an event we were having, did not make me happy.JOSHUA R.
The service manager was very professional courteous and helpful. The whole experience was very pleasant.SHARON P.
Le client n'a pas laissé de commentaire.BRENDA S.
Rough location with no defined parking. Trucks and trailers were just placed with zero logic. My guess is this was because it was after hours and the clientele that returned the equipment were not the brightest or were completely incompetent.Phillip V.
Le client n'a pas laissé de commentaire.LAWRENCE O.
Very busy staff, had to wait quite awhile just to get my vehicle okayed to tow.BRIAN H.
Le client n'a pas laissé de commentaire.JAMICA O.
Le client n'a pas laissé de commentaire.MARCUS F.
I ended up paying for 9 gallons of gas to go 39 miles and the answer was that the 15 ft. truck uses a lot of gas.Roger S.
Let the customer know in advance if they need to look for blankets at another location if the pickup location is out of blankets on the reservation. Otherwise, friendly staff and great drop off app.SUSAN D.
Le client n'a pas laissé de commentaire.Randall B.
Le client n'a pas laissé de commentaire.Jessica J.
Excellent service!!Everardo R.
Le client n'a pas laissé de commentaire.Doug D.
Great customer service!PATRICIA L.
Le client n'a pas laissé de commentaire.TERRY D.
Sam is very friendly and quick. Truck was in good condition.UMID M.
Le client n'a pas laissé de commentaire.LALIBALA A.
Le client n'a pas laissé de commentaire.Bre'Ahn H.
Le client n'a pas laissé de commentaire.LELAND B.
Le client n'a pas laissé de commentaire.MAX A.
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.GERSON R.
Le client n'a pas laissé de commentaire.YAMILLEC R.
Excellent service.Wesley S.
Representative was very nice and friendly. But the U-Haul I rented was â€œgarbage.â€ Truck was not clean, alignment was off so bad the steering wheel had to be turned at almost 90 degree angle just to go drive straight. Ashes were still in ashtray. Basically I feel I paid 100$ for a broke down disgusting truck and especially now with the covid pandemic going on cleanliness should be a top priorityCEDRIC C.
Le client n'a pas laissé de commentaire.MARK P.
Le client n'a pas laissé de commentaire.SUSAN K.
Service was very goodDwight R.
Excellent customer serviceJames H.
Great ðŸ‘MANUEL R.
Pay closer attention to tire wear, the front tires were worn smooth on the insideJERRY S.
Le client n'a pas laissé de commentaire.Bruce R.
Thank you Jay!AARON M.
Poorly maintained location. Poor customer service, this location is not equipped to accommodate U-Haul customers. I would never recommend this location to anyone.MICHELLE S.
Poor location. Very scary. Not much parking but the employees were very friendly and helpfulKenya D.