Évaluations des clients 7 Star Sam & Associates

Windshield wiper blades bad, dirty glove left inside cab, roof leaks.

This was a very easy and great experience. The employee was great and very helpful.

Jay and his staff were the greatest! very friendly and great customer service! Will rent here again! Thank you!

I went to the designated area marked for uHaul. I waited while the guy sat behind the counter for the convenience store. I finally just had to go to that counter for help. He gave me no paperwork stating that I had returned the trailer. Just said that was it. Which is fine, except that nothing was inspected and it was weird assuming that they accepted it returned in good condition.

Good service

The lady who helped us was really helpful and nice. She moved my truck and took the trailer off my truck because I didn't know how too.

Keep up the good work !!!

We were billed in error for gas and I have called 3 times to get this corrected with no return phone call. This is the 2nd time we have used this location and the last time we were also billed charges that were not accurate. Those were corrected but I am not able to reach anyone this time or get a return phone call. Seems like this will not be the location that we use in the future because they do not keep good records of their equipment which cause unnecessary frustration and expense.

Uhaul rep never there it's always the gas attendant who services us.

Have the numbers consistently printed on all your trucks. If the truck keys have a combination lock, provide the combination.

He took care of me. The best I had with U-Haul

Horrible wabble at 55 miles per hour when you hit the brakes due to front rotor warpage.

night drop location was confusing even to clerk in store

Thank you

The service person was great. The truck had bald tires and I was very concerned on a potential failure of the tires and especially zero traction in rain or inclement weather. We were very concerned about the safety. Thankfully, we were only driving around DFW, but if on an out of town trip we would NOT even considered taking this truck on a longer distance trip. The truck seemed sub-par. Additionally, I was given extra day extension costs for $20 which I thought I had executed properly, but was charged full-rate. This wasn't well received and the ability to access the account/app and ensure the extension was registered properly was a very wonky. Lastly, I attempted to contact the location on two occasion's and my call went to voice mail. The location was also way out of the way but the only closest one where I could get a truck that size...so I understand about supply and demand. This is the 3rd time I rented a truck that size in the past 7 days and I had to go to three different U-Haul locations.