Le client n'a pas laissé de commentaire.KAREN D.
Customer Reviews for 81 SOD
(U-Haul Neighborhood Dealer)
Pour nous contacter
Loganville, GA 30052
Services dans cet établissement :
- Mon–FriDe 8 h am à 4 h pm
- SamediDe 8 h am à 1 h 30 pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/25/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Angela W.
Disappointed that my reservation was changed to a further location which resulted in more miles used. And I was notified by a text the morning of pick up. Truck could use a little attention - not really cleaned in the cab, back area was not swept and the black molding around driver door needs to be put back properly. Every time you open the door, it falls off. I did return it cleaner than I got it. Also, with gas in it. Wasn't sure it would make it to a gas station when I got it. Also, disappointed that the appliance dollie requested was not in the truck but I was still charged for it.Debbie C.
Le client n'a pas laissé de commentaire.PAUL K.
Everything was great.Thomas D.
Le client n'a pas laissé de commentaire.David B.
Friendly and efficient staff, used app to return trailermark C.
Easy to do business with. I will be using this location for all my future rental needs.Gary D.
This location is terrible don't go here!!!!! The guy is super rude and very strange. The equipment is not good and they do not do things properly. The office is a run down crappy looking trailer and very uncomfortableChristopher P.
Sales person could be more friendly.BeckySue B.
Le client n'a pas laissé de commentaire.Holly G.
Le client n'a pas laissé de commentaire.Peggy R.
Wonderful customer service.bobbett P.
Keep trucks serviced. Mine vibrated at 50-55 mph so hard I was scared to try to go any faster. A/C didn't work properly. My dolly wasn't at the location and I had to drive 11,2 miles to pickup and I should be reimbursed for that mileage. Front floorboard were muddy. Just need to keep the fleet up better.Terry L.
They used a forklift to attach the trailer to my truck, and they secured it with the safety chains. All I had to do was drive off.Stephen M.
Le client n'a pas laissé de commentaire.Wayne J.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Jeannie H.
Le client n'a pas laissé de commentaire.Craig H.
Le client n'a pas laissé de commentaire.DENNIS T.
Le client n'a pas laissé de commentaire.Lisa D.
First location did not have my reserved rental. I even called them around 5 the day before and they said the truck was on the lot. It was not. They had a truck but could not rent it. Had to confirm a truck 10 miles away. Lost valuable time and was quite stressful. This is the third time the first location let me down .MICHAEL C.
Le client n'a pas laissé de commentaire.katay S.
I reserved a seat of appliance dolly got to location to pick up the truck and there was no appliance dollars I had to run all over town trying to find a bear ended up going to Home Depot and pay in $25 for appliance dollars for one day bad businessJimmy W.
Le client n'a pas laissé de commentaire.Daniel L.
The only thing I hated was, they closed really early, and didn't tell me, ( even though I asked several times)Peter C.
Le client n'a pas laissé de commentaire.Jeannie H.
Le client n'a pas laissé de commentaire.Todd H.
Le client n'a pas laissé de commentaire.Eddie E.
they did not have the appliance dolly i requested not he furniture pads. only a truck!DWAYNE B.
Le client n'a pas laissé de commentaire.Lynne W.
Le client n'a pas laissé de commentaire.Kelsey F.
Le client n'a pas laissé de commentaire.Jane S.
Le client n'a pas laissé de commentaire.Matthew D.
Always a pleasure!Velena H.
Le client n'a pas laissé de commentaire.Keirra D.
Good customer service. Simple rental process.Ryan B.
Le client n'a pas laissé de commentaire.Walter L.
Le client n'a pas laissé de commentaire.Jason R.
Le client n'a pas laissé de commentaire.Gerald H.
Excellent customer service--above and beyond--and good equipment. What's not to like.CHARLES A.
When arriving at this location, no one was there although we went during the posted hours of operation. The instructions for drop off were also unclear, as it was not a clearly marked U-Haul location other than just a couple of U-Haul trucks parked in the back. We had to call and were told someone would take care of it in the morning. We had to un-hitch the trailer on our own and there was no receipt of drop-off available aside from the phone call. However, it was marked returned and went through shortly after. Clearer communication would be a good improvement in the future.CHARLES D.
Le client n'a pas laissé de commentaire.John F.
They were helpful and courteous.BERT R.
Le client n'a pas laissé de commentaire.Eric A.
Le client n'a pas laissé de commentaire.ROBERT M.
Uhaul didn't Inform them that we were coming to pick up the truck in advance. They had no idea and were on vacation. Luckily they actually had the truck for us there and we had access to pick it up. Strange and a little frustrating.Matthew W.
Le client n'a pas laissé de commentaire.Nathaniel H.
Le client n'a pas laissé de commentaire.ROBERT N.
Very happy with good service.LAWRENCE D.
Le client n'a pas laissé de commentaire.STEVEN Y.
Le client n'a pas laissé de commentaire.Deborah M.
Le client n'a pas laissé de commentaire.FARAN P.
Was closed when I arrived no issues followed up very helpful location as well 👍DAVID R.
Our trailer had brake and turn lights out on right side. Could not use and still got chargedChristin P.
Returning was quick and easy at this location, I received my return confirmation by email while I was talking with the friendly agent.BRIAN G.
Quick, friendly, and easy service. Thank you.ERIC P.
The running lights on the trailer did not work! I did not discover this until after dark, about 9:00 p.m. on the first day of the rental. I had to go to Walmart and buy a wiring kit to re-wire the connection between the trailer my truck. U-haul's website, online reservation system, and telephone system is terrible! I reserved moving equipment that was not available. I reserved a trailer at another location that was not available!Robert J.
The nice guy who ran this location was the best reply nice personable and very helpful. Will definitely go here when I need a trailer or truck. Thank you to the nice guy for his help JasonJASON H.
Le client n'a pas laissé de commentaire.James G.
Had issues with the android app. I took a picture of my face but it would not let me take another picture. Had to finish using a iPhone appPaul B.
Le client n'a pas laissé de commentaire.JACK F.
Le client n'a pas laissé de commentaire.JACK F.
I would not do a thing. You run a very good operation. Merci.MATTHEW H.
This is my second time renting from this location and both times was awesome. He was very helpful.JOHN D.
Le client n'a pas laissé de commentaire.Buddy W.
Le client n'a pas laissé de commentaire.JOHN F.
Le client n'a pas laissé de commentaire.FREDRICK Q.
Great friendly service thumbs upwilliam H.
First of All you should make it CLEAR that a mandatory 2 day rental is billed!!!!!!!! I was told I was given a grace time but would ONLY BE BILLED FOR THE 6 HRS I used it....only to find out that I was charged regardless..... I'm very disappointed with UHAUL. Crystal BoydCrystal B.
Le client n'a pas laissé de commentaire.Douglas T.
Le client n'a pas laissé de commentaire.KRISTIE B.
Not sureDaryl G.
Le client n'a pas laissé de commentaire.Rhonda T.
Le client n'a pas laissé de commentaire.OSCAR S.
Le client n'a pas laissé de commentaire.David D.
The guy was nice there where some issues. I am not say they were his fault directly. There is a great deal of room for improvement. The truck had only a quarter of a tank of gas. There was what looked like dog hair in the front of the vehicle. There was also no dolly. I had to drive to another location to get a dolly. I had to wait in the rain to get the truck for 45 min. Their was no room at the return location or a way to get in. Someone that was a storage rental customer finally let me in after traffic was backed up for a mile. Then I saw a very small sign that had drop off directions. This was a terrible experience. I choose U-Haul because I thought it was a trusted brand name. I am canceling my other reservations and getting a truck elsewhere.Larry D.
Le client n'a pas laissé de commentaire.DALTON D.
Le client n'a pas laissé de commentaire.Dmitriy T.
Le client n'a pas laissé de commentaire.Laurence W.
Le client n'a pas laissé de commentaire.Layla S.
Le client n'a pas laissé de commentaire.Liz S.
Very friendly, considerate, and responsive. Merci!Joseph N.
Nothing was done right so I think everything should be improvedKhaled E.
Le client n'a pas laissé de commentaire.Claire M.
Make sure information is passed on properly and not give people the run around.AARON P.
Never rented a uHaul at all. Don't know where you got my email. You keep sending me messages. Again, I never rented anything from you.Cynthia S.
Le client n'a pas laissé de commentaire.Paula C.
Le client n'a pas laissé de commentaire.Robin O.
Le client n'a pas laissé de commentaire.Josh D.
Le client n'a pas laissé de commentaire.Travis F.
It was great truck was clean and employee was super nice and very helpfulbertina B.
Le client n'a pas laissé de commentaire.Larry C.
Great experienceJeffrey M.
It started out as an overbooked reservation and a very unhappy customer. However; the Manager on 124 Highway, Snellville Ga., turned it around for the Best. Even though he sent me to Loganville for a available Truck once I arrived the customer service was AMAZING!!!! And the one way dropping the truck off in Sandy Spring was just as NICE! Thank you to everyone who made my Friday move possible!INGRID T.
Le client n'a pas laissé de commentaire.Gareth F.