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Lucero N.
Customer Reviews for 99 Cent Bargain Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Relocate and hire new professional staff not crooked crooks the location let's the drug dealers sell drugs from there I saw a hand off like it was normal day inside store sketchy location even was told not to leave my car there it will get broken into
Marco I.I'm very upset, I called the uhaul in Crestline, I was told they had a available truck, Only to get a msg that I had to drive down the mountain to San Bernardino. So without questioning I drive down to San Bernardino, Thinking I could drop off in Truck in Crestline. NOPE! The San bernardino location says I have to return the truck back to them. The store manager called the corporate mgr was given permission to give me a discount on mileage, Because it's 40 miles from Lake Arrowhead to San Bernardino and 40 Miles back. I was promised a 0,5cent discount per mile. That promise was not fulfilled. I was charged full price. I paid for 90 miles 80 of those miles was me driving out of my way cause I was mislead by the Crestline location, Then mislead by the San bernardino location Thinking I was getting a discount. I paid over $200. For a truck I used for one run a total of 10 miles. I feel very taken advantage of. I don't think I will ever use Uhaul again. I'm really upset!
Jovan E.Just a bad part of town
Dylan N.False reports
CHRISTOPHER B.I would recommend the customer enters the store and not use the phone for pick up.
Janice B.Keep smiling! Great family owned business. This is my 4th time through their service. Excellent, professional; Very nice people to work with.
DEBORAH G.Very friendly, this will be my go to location if I ever need to rent another truck in the future.
Tori J.Thanks for helping me out in time of need
Jalale L.I dropped of the truck after hours and it was so easy and convenient. The lot was clean and plenty of room the park the truck.
Sherry P.The truck was well maintained it was quick and easy to rent
edgar A.Great friendly service
Cheryl F.Clean trucks
Johnny D.Na
marlin W.Staff at location were very nice and helpful. Check in and out went smoothly. Truck cab was filthy. Cargo area was clean.
Marc S.Excellent service à la clientèle
Maryann L.Very nice Staff. I will recommend to family and friends :)
Juana M.Great service and professionalism
Enrique G.Thanks
victor H.Great nais
Miguel M.I've rented a 20 foot truck multiple times to pick up from a food bank for our Church's food ministry without any issues. The last two times I've received the same truck and had mechanical issues both times to where we barely made it back. I reported the mechanical issues and U-Haul checked it out and said it was fine. Truck runs fine with no load but once loaded could not accelerate past 25 mph while overheating on the freeway. I reported the issue again to my dealer so we'll see what happens. I'm hesitant to rent this truck again without knowing it's repaired. Our pick up dealer is wonderful to work with and directly across from our church. I hope this issue can be resolved. Merci
David T.Trucks r clean good customer service fast and easy rental process.
miesha N.I suppose the main man in charge of the U-Haul rental must be the proprietor of what seems to be a combination liquor and doodad store. In San Bernardino, no less. But the man was very smart, cordial, was able to answer all my questions, and the location seemed quite secure. I highly recommend this place for a U-Haul transaction.
Mark V.Have the reservation that is ordered. My truck wasn't available, and I had to take a smaller truck. What's the point in a reservation if the truck isn't available...didn't even get a discount, and had to take more trips than originally planned, which caused more mileage and gas.
Chante G.Great service. Good overall experience
Philip G.Terrific service! Highly recommended
Joseph P.Can't think of much
mazen K.I like going to that U-Haul because they explain everything really good and their patient and kind
DIANE K.Nothing !
Conner T.Bien
leopoldo C.The 2 gentlemen there were professional, courteous & super helpful!! Definitely coming back!!!
Curt J.Great staff friendly and helpful
Priscilla R.Everything went perfectly as planned, staff very helpful and friendly. I would use your service again in a heartbeat.
NICOLE S.Good costumer service, good attitude, On it Great 👍
juan M.Hard to park the truck. Too narrow.
Ramon Z.Very easy pick up and return
Janet S.Made my reservation in a uhaul near my home previous home and new one . Only to call to confirm and they say they don't have one. Get sent to a Moreno valley location to get cancelled again . Then got sent over 20 miles away each way to another location that did have my uhaul . When I booked mine almost a week and half ago to avoid problems and got spending a lot more in miles and gas . This wasn't my fault so why did I have to pay more than what I was supposed to spend in the first place making my uhaul rental over $95 in miles alone and 50 in gas all because my location doesn't have my uhaul ready for pick up. Mind you I was 7 Miles compare to 20 unnecessary miles I spend . Not cool at all !!!!
Jessica H.Excellent service à la clientèle.
Matthew H.Awsome
Jorge F.Everything is great thank you !
Jeanette L.I returned the truck and clean out the back. But when they seen it they had me take it to the car wash and wanted me to wash the truck shoot it's not like I drove in the mud. And if I didn't they wanted to charge me $25 that's crazy I will never rent from here again!!!!!
andrew M.Staying open a little later would be great! But overall great experience
Sarah F.Not happy that my truck was not available at the Moreno Valley store and I had to drive there and picked up the truck!!!!!
maria M.Stop trying to rip ppl off. The person in charge had me pay to refill truck for more then what was said. Had proof and threaten to charge for being late. Never again.
Jason G.Allow the customer to approve or agree with price changes before charging someone account.
Ja R.Smooth pick up smooth drop off
Andres R.It was one of the easiest pick up and drop off I have seen. I have two other trucks in the last couple of months this was the third and the best.
REGINA S.Muy amables y Fácil de Renta, Atento en todo
Irma R.Inside the vehicle smelled of weed and was dirty, it was not wiped down.
vasiata T.Very polite and respectful. I would rent from that location again
IRENE C.Very friendly and helpful manager.
Jeffrey K.Lovely people!
JENNIFER J.The truck are dirty and have trash inside some person in the door go in front to my wife to train to sold drugs.
JUAN O.The 99 cent store manager made the check-out and check-in experience very pleasant, clear, and easy. The next customer might need new windshield wiper blades if it's raining, but the truck was in good condition and did exactly what we needed.
MARILYN K.Property owners gave me permission to leave my vehicle in the lot since I drove there to pick up the uhaul than they got my vehicle towed away and now I have to pay $400 out of pocket to them to get it out
Daniel G.The truck was dirty and smelled like a homeless person was living in there. That was just behind the wheel, there was all kinds of trash in the back and I was told to sweep it when I brought it back because I returned it the way I got it. This just shows they didn't clean it or even check it before handing me the keys
MARIA M.S.O.
JANAE R.