Le client n'a pas laissé de commentaire.
William N.
Customer Reviews for A Affordable Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Due to the fact the trailer rented to me was written into my contract incorrectly presented a plethora of problems $ accusations that I didn't return trailer when I actually did. Thank you for creating difficulties for me. Have a lovely day.
Lisa J.Absolutely the best neighborhood U-Haul operator in the area.
Jon B.Everyone at A Affordable Storage was friendly helpful and courteous.
harvey B.Excellent customer service!! I was there no than 5 minutes and then on my way
JAMES L.Checking truck in was very easy and the personnel were very helpful.
gregory H.Super friendly and helpful!
Debbie T.Uhaul rep Tamara was incredible. Perfect trailer design, worked like a champ!
Jace J.Very friendly, hepful and safe.
Tony B.The staff is professional and very helpful. Space is tight for parking and moving trailers, so be sure you can park a trailer well.
mont M.Same as above comment.
REBECCA E.Tamara and crew are awesome! They are so helpful, kind and knowledgeable.
LORI N. | Expérience généraleTamra at A-Affordable storage is amazing! She is kind, friendly, and helpful. She provided superior customer service and also went above and beyond to help us and accommodate our needs, not only for storage but also for truck and trailer rental. We highly recommend A-Affordable Storage
ZAIRA G. | Expérience généralevery helpful people
edwin S.ALWAYS friendly and helpful. Have used this drop-off site multiple times and would recommend to anyone.
Ana M.Hard to find parking place
GREG W.Kery was extremely nice. She helped my with determining the size that I needed and they t Art the locks. Highly recommend this Company to anyone who needs Storage. If I ever need one again, this is where I will go!
Vickie S. | Expérience généraleOk
JOE L.Associates are professional and at the top of their game
Jeffery K.Great job helpful people.
Manny M.They were great.
Manny M.I was really delighted with this rental and I will return. Very reasonable, great new pickup, just what I needed. Nice people - who helped me with the vehicle and in the office. Really appreciate such good service. I will be back!
CHRISTY H.Great experience from pick up to drop off, fantastic personal!!!
Joesph B.Concrete or asphalt parking areas so it's not muddy.
CODY B.Affordable storage is the best place I've ever found. The owners really care. And your stuff is safe. I've had five storage units in the last year. And every transaction was perfect.! Tamra is my go to for everything. She is the finest at what she does. And Rick and Cindy know that and take great care of her! You don't have to worry about your things being damaged or stolen. They have great security! Tamra has gone above and beyond to help me get a storage container several times in an emergency situation. Professional and very personable, ANY business would be thrilled to have Tamra on their team.Thank you Tamra for all your help, kindness and humor! One night last year I needed to get in my storage and there was ice everywhere.. After working on it for a little bit, this is at night, A truck pulled up and said do you need help. The owner's Jeff and Cindy saw me on their cameras, I think they were just making a check that everything was OK. I told him yes I just need to get in to my storage. That's when Jeff got out of his truck and helped me clear the ice to get to my container. I would say this was well above and beyond what I signed up for when I got my storage unit. Thank you guys for running a great business and having the best people❤️
Terri P. | Expérience généraleMy family and I have moved a lot throughout the last eight years. We have placed our valuables in multiple storage facilities. A Affordable of Pagosa is the best and most professionally run storage facility I have ever worked with. Tam is friendly, knowledgeable, and extremely helpful. I had a great experience with A Affordable.
MATHEW W. | Expérience généralePicked up a ramp trailer parked on a hill that was half muddy and half frozen with ice. The truck was difficult to back up the icy hill to get to the trailer. The employee slipped and fell on said ice and hurt her knee. Could use better parking area.
Arleen C.Nothing, top notch service already.
CHARLES B.Not a thing! Tamara should be manager of the facility….she was incredible.
JACE J.The person I talked to was excellent, made my day.
STANLEY V.Great service. Friendly a d helpful!
LYNN G.Customer service was impeccable
christopher H.Good, clean place.
Jerome L. | Expérience généraleEverything went smoothly both renting and vacating the unit.
SHERMAN R. | Expérience généraleMake sure that during the winter the windshield washer fluid is not just water. The washer fluid was frozen slush and not usable for hours.
DANIEL M.Oui
VIRGIL M.If you ever want to sell that motorcycle trailer, CALL ME!
SCOTT S.K. was great help, she's a clear communicator, cleared up my questions quickly, and was patient. The other two ladies, the owner and a client service tech at this location were helpful, and smiley, as well :) thanks
NATHAN W.no room to back or unload equipment
Patrick M.the service we received was AMAZING! Thank you.
CARRIE B.The girls were great!!!
TREVOR G.the trailer was fine, the door and the landing were very greasy and left your hands and your belongings a bit messy. the trailer made lots of noise when riding, squeeeekkky! but the ladies at the p/u location are always awesome!
LARRY S.Vehicle was clean. Only 1/4 gas which seemed odd. U-haul app was a bit difficult for after hours pick up but worked in the end. Glad we could pick up after hours since the office closed fairly early.
Ray B.I had the best experience I've ever had at a UHaul. Jeff's customer service is awesome! Definitely would recommend this location.
operation xmas c B.Everything was done very efficiently and very professionally!
LESTER M.Great customer service, will do business with them anytime.
Scott K.Continue the excellent customer service. Not sure if improvement is possible - the personnel were awesome!
Jessie R.The best facility ever! We've used your RV storage twice and they are always improving things and it's been great!
eddy m. | Expérience généraleGreat staff, super friendly and helpful. Fortement recommandé!
Matthew M. | Expérience généraleThere's always room for improvement, but I didn't see any.
RAUL Y.These are some good people they worked with me more than once.....and that's more than u get anywhere else Deff recommend affordable storage to anybody!
Jason M. | Expérience généraleEverything was excellent
John H.The staff was very courteous and professional.
Sarah N.T The pick up location of pagosis Springs Colorado was fine however the location at 2809 Grand Junction colgrand Junction Colorado was absolutely horrendous. There has been nothing but mistakes made for the last 2 weeks on the rentals I have purchased. I've had to rent 2 weekends in a roll and both times my order was horribly messed up the 1st time not only was it messed up it was delayed by A-day because I didn't finalize my order, I had 5 other things going wrong with my order before I even picked up my truck. It was an awful experience but I was having to use them again to go back for another trip thinking that it would be better the 2nd time period it was not. Double booked overpriced messed up locations up locations everything that you can imagine Went wrong for a second time period now I'm faced having to do a 3rd load because we still have to take one more truck over and I hesitate to go through the agency again. I'm at a lack of mercy here because Pagosa Springs only has 1 rental area and I must use them. I will say Pagosa Springs seemed to be much more organized, friendly, and knew what to do with the vehicles. The ground Junction at 28 0 9 North Avenue does not seem to know anything about what they're doing and was very poorly ran as well as very much like a customer service. Would not recommend them to anyone.
LYNN M.I've rented uhaul trailers and trucks for over 40 years, this was the first time I've ever been asked for a Personal Reference for Collections purposes; for a trailer no less. I absolutely refused, as my credit is 850 (10 day old score for building a new home). I told the clerk that my credit card IS my collections reference. Additionally, the clerk initially told me that she needed a Personal Reference for “emergency purposes,†which was a complete farce to obtain a Collections Reference, and just a LIE. . Other than that strange request, this place is just plain awesome. The nicest folks, the most choices in our town, and extremely fast check out/in!!!'.
Stuart T A.professional staff, very helpful.
KELLY R.Excellent service à la clientèle.
MATTHEW H.From Jeff, his wife and all the staff, outside of the break in before cameras, it was a very smooth ride. Thanks for all your help Jeff. Lonny
LONNIE L. | Expérience généraleI picked a 3:45pm pickup time online and when I arrived, the person told me that last checkout was at 3:30pm. When I showed her my email confirmation with 3:45pm, she said she didn't receive that contract. If wouldn't have insisted, I'm convinced she would not have given me the trailer that day. We were packing that night and leaving in the morning so it would have really ruined our plans.
DAVID B.You can get a manager that will let your customers use the toilet. She is too damn lazy to properly clean the toilet and will not let the customer use the facility. Poor management, do away with her if she is unable to accommodate the customers needs. Toilet facilities available, why keep the customer from using. I said I will go out into the yard and pee, didn't seem to make any difference to her so that is exactly what I did.
ROBERT R.Outstanding customer service… very personalized care. They always went out of their way to be of assistance. TOTALLY EXCELLENT ALL THE WAY AROUND!!!
jackie/ russell w. | Expérience généralemost friendley and helpfull girls in town
JOHN RHONDA S. | Expérience généraleStaff was super nice and property was neat and orderly. No issues would recommend to anyone
Jereme W. | Expérience généraleThey were great at this storage facility. I worked with Tamra mostly and she was so helpful. So friendly. Really great
CANDACE V. | Expérience généraleAbsolutely superb, well-maintained facility! Staff was excellent. One glitch - no way to contact owners or staff with an after hours or weekend emergency. Owner extremely belligerent, rude and discourteous when contact attempted at his home near the facility. Almost terminated yearly rental at thst time.
HAROLD K. | Expérience généraleThe facilities are well maintained and very secure. Additionally, the staff at Affordable Storage were not just courteous and professional. They exceeded all expectations through their prompt responsiveness and make every effort possible to provide us with our storage needs. They are by far the safest, best and most professional storage facility in the Pagosa Springs area. I highly recommend them for your storage needs.
RUSSELL W. | Expérience généraleI never moved in and price changed as we talked. Did not receive my money back. 35 charged to my credit card.
Nancy E. | Expérience généraleThis is a great place to store my stuff. I highly recommend it. Safe, secure and great staff. Joanne
JOANNE B. | Expérience généraleYou guys are great. T is the BEST!
ROBERT W. | Expérience généraleI was thoroughly pleased with your storage facility. I alway had good access whenever I needed it. I am having new knees put in so I won't be able to be in Pagosa this summer, but I will be back next summer and will certainly use your facility again.
BILL G. | Expérience généraleFelt very safe with our rv stored there for 6 months. Would use these facilities again.
STEFFANY/ BRIAN M. | Expérience générale