The guy was not on site I had to call him to find out were to drop it
LEO G
Customer Reviews for A And B Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Everything was convenient and smooth.
GEORGE WSignage needed to get to this location...gps does not work...or cell Phones...the address does not show on my gps...found it after traveling for a while...great service when arrived...
Brad MThe only thing that I didn't like was that the fuel tank was at quarter tank of fuel. So my first stop was fuel which l didn't like . Anyways l think that the fuel tank should be full when you picked it up then it would be easier to fill instead of trying to put the same fuel back when you return it. But other than that it worked good . Thanks
Noel JThere was nobody there at 3pm in the afternoon on a Saturday. We felt uncomfortable just leaving the trailer in the yard with nobody there to check it in or document it's condition upon return. We called the number for the location and the person that answered said he "wasn't home" but he would call us back and confirm the return when he got there. He did call me back to ensure that all was well with the rental return. I appreciated that.
DEANNA SI had 216 extra KM When I rented the truck they told me that I will be charged 0,14 cents per extra KM Those crooks where I dropped it off charged me $1 per mile
NICOLAE PTruck was clean and ready. Manager was very accommodating, professional and helpful. We highly recommend this dealer, and will return here next time we rent a U-Haul vehicle.
DONNA CMake sure vendors have enough supplies. Rented 24 blankets and he only had 21.
Michael Bgive the customer the size of truck they requested. We requested a 26' truck and got a 20'.....not good!!! Truck had not been swept out :(
wayne bNon
POOJAN PThe agent was great no payment portal though and had to deal with customer service on phone who were idiots
Amanda JThis location is in a very remote part of the town and makes commute difficult if you can’t get access to a cab
Maxwell OOutstanding individual at a and B storage Adam helped me on hook the trailer very quick with the paperwork. I addressed him with the problem with the trailer and he actually made the phone call to whomever it was about having the strap replaced immediately.
SHAWN DRien
BRIAN DWe want to know why we just got charged for gas when we put 18,5 L of gas in before returning the truck to Dwight
John CMy whole experience with my rental was very disappointing. From the reservation having to be changed a couple days before due to them not having the right truck, to the store not being open and having to call and ending up having to drive to a different location, once at the other location the cost was much higher then quoted and told nothing they can do the whole thing was disappointing
Joni CRien
brian wGentleman was nice and professional!! Would rent from him again !
Elizabeth OGreat hospitality great communication
JOSEPH PThis location is off the beaten path & hard to find if you don,t know the area.
ROBERT MS.O.
RICARDO FThis is a residential location, not a business. The attendant was hung over and we had to wait an hour before we got access to the vehicle.
JEREMY HWe were fit in last minute on a Saturday after a holiday when we were really in a pinch! Very thankful!
brad sPretty far to pick up..not central..paying for kms for nothing..
Terry LMake clear that this place is a residence and the owner might need more time than a regular U-Haul outlet. Other than that, no complaints. She is very helpful and quick.
Jordan AThe trailer lakes on my mattress. And no one is doing anything about it!!!!
Linda H