Le client n'a pas laissé de commentaire.
RALPH L
Customer Reviews for A Personal Maid
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just was having problems with system picking up location to pick upside drop off
MAGGIE LQuick and efficient service. Thanks.
GILSON RStaff was phenomenal right from start to end. I would highly recommend this location and will use them anytime me family member or friend need a truck. Extremely happy with the experience.
JOHN CVery easy and polite.
BRIAN GGreg was Genuinely Friendly! And was a Tremendous Help! I would definitely recommend to Family, and Friend's!
DEAN CGreat helpful staff
ROBIN HThe truck has a serious alignment issue, it caused some swerving while driving. Would definitely recommend getting it fixed before renting again.
Nicole KAlways have a great experience at this location.
VINCENT TVery professional.
Donald LVery friendly and helpful staff.
CHARLES BVery easy to drop off
ROBERT JRental and equipment hook up was very efficient and professional.
DENNIS MAucun
RENIERY LGreat help
WALTER RExcellent customer service. Highly recommended
ROBERT CThe steering wheel was very loose. Needed adjustment
TIMOTHY BNo, my location was changed without my consent or knowledge, to a pick up location that closes at 2 pm and we had a 4 pm pickup. The pick up was difficult and no help. The prepay was also dropped off so I had to call again to pay it. Unsatisfactory customer service
Ronda JGreat service and was easy to check in!
MICHAEL TThe people that ran the location were very nice & helpful when I booked & picked up the equipment. But there was some minor damage to the drivers side fender that was marked on the unit with a decal. There were 2 separate decal marking the damage. But customer service is saying it's not in the system. There was also a slow leak on the passenger side of the trailer which we monitored & added air to 3 times during the trip. So even though they were pleasant to deal with I don't feel like that trailer was appropriately pre inspected & ready to go
BARBARA ACalled to rent a van truck, and Personal Maid made the process very easy, and expedient. I would recommend using A Personal Maid to my family, and friends if they need to rent a truck for moving. Satisfied Customer--Robert
Robert MI always like going to this location because they are friendly and on top of their business
VINCENT TThey charged me for an extra day.
KRISTOPHER HThe uhaul rep is always very helpful.
BRIAN HGreat, helpful and friendly. Allowed me to wait inside for my ride to come and carried on a conversation with me while waiting
Janet CVery friendly staff, easy communication. Equipment was in great shape !
LARRY BTruck's blower for the HVAC worked for a very short time. This made the trip very cold.
JAN HThis location is always professional and polite. I will continue to come here for all of my U Haul needs.
MARK GProfessional Service! Thank You!
MATTHEW CGreat service! Clean, fast, friendly! Thanks. Will return!
SANDRA CCompletely satisfied
GRAHAM SEverything went smooth and professional
J JGreat service
JEFFREY BSuper location, and helpful staff. I would not hesitate to recommend and I will use them again.
JOHN PGreat U-Haul Dealership and really great customer service.
CHRISTOPHER RThe rental experience was seamless! Thank you Greg!!
TODD AMobil checkin was easy and self guided. It worked well for both pickup and drop off.
Chris SCustomer service great
GREGORY MVery courteous and very helpful
ANDREW BFast& friendly
JOHNNY JI MUST Say: This U-Haul is THE VERY BEST U-Haul I have EVER Used!!! SUPERIOR to ALL Others in EVERY WAY - especially compared to THE TERRIBLE, DISHONEST& DISGUSTINGLY EXPLOITATIVE Location near Deep Creek MD that I used back in April 2018!!! Sincerely
ANTON PNow I know to always use y'all's service because it's excellent
STEPHANIE FYou guys are awesome 👌 👏 👍
GLENN RStill waiting on a response as to why there was an additional fee charged to my account. I left a voicemail today but have not heard back.
DERRICK SPut better tires on the trailer.
DEAN SBetter directions to the rental office from the lot.
CLARENCE OWould recommend this location. The gentlemen was very friendly, efficient, and knew what he was doing to make it a very smooth transaction
WANDA PWe did not personally talk to anyone at this location but the drop-off was very easy and the area was neat and clean.
Gregg KTo add insult to an already bad experience. I was told to drop off the equipment at this location too but I was told it was the wrong location and I would be charged another day. An all-around bad experience!
Todd AThe process was quick and easy. I was out the door and on the road within about 5 to 10 minutes, which enabled me to get a good jumpstart on my project. The representative was friendly and helpful which made the return process equally as smooth.
Eric CCan't think if anything, nice experience.
MATT N