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Michael Perry
Customer Reviews for A Plus Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was excellent.
Phillip DayWe turned the u-haul the same day we rented it and I got charged for the next day as well.
Nicole FrancisI dropped off by my self
Ziad FaysalWell how about not renting a truck that has a bad leak in the roof of the box ? Half of my belongings got extremely wet during transit, and then upon returning the truck, I leave a comment on this very problem and instead of being discounted, I'm charged $10 extra. Extremely disappointed and will not be using your services again.
Kenneth AlcornThe service was outstanding. Highly recommended.
SAKIAN BRUNSONfirst stop was the car wash, windows and mirrors were filthy, no rear view mirror so the only views a driver has should be clean.
valorie poindexterThe location would really benefit from better lighting for night drops.
Raymond HessThese folks store the trailer wire extension cords indoors, separately from the trailers due to the location being in a high crime area. The attendance couldn't find them. So I had to tow the trailer without lights (legal in Kentucky, but not how I prefer to tow).
Dennis CannonFine fine people. We were from out of town and they help tremendously.
Bart CouchMost helpful location to date
Agee GabrielAll was ready to go
ardith coutsTransaction went well and I was able to turn equipment in early. Will be renting truck next time (hopefully very shortly.
TOMMY NOELThis was a very well operated and professional location. Everything went smoothly and I am very satisfied, and will definitely use this location in the future.
JAMES MCCONNAHAThe pickup went smoothly.
Lauralai ZurbaThis is by far my favorite location. Mark was veryyy helpful with the entire experience. I wouldn't choose another!
deonna cobbMark was great. Thank God for people like him.
Lenious MatthewsThe place to be open, or someone to be there at the time of drop offs, and for the check in app to work! Customer service was actually a big help making sure I didn't get charged extra, because of the check in app wasn't working
Jerimie SmithHave Mark run every store, he’s the GOAT
JAMES JONESNothing. These guys are great!
Carlisa GalbreathThe employee was fast, efficient, and extremely professional
Ali NiangI had a good customer experience with the Mark Graham I would recommend him to any and everyone who needs a U Hsul for their moving purpose
Roxanne ReevesNothing. All was great!
Autumn BoydExcellent service picking up and dropping off
Monica GudeThis is the second time we have used this location, both times were quick and easy to complete the rental. Très sympathiques et professionnels.
Bradley GoodmanI was charged for miles i did not even use. And I was given the run around when it came to my refund. Still haven't heard anything back for the refund for the miles i was being charged for. I live 2 miles from the Uhaul place and the Uhaul was driven to my house and back to the dealer. Thats 4 miles and i was charged for 30 miles.
Carmen BollingerI was quoted one price of $375 over the phone by the uhaul central number but was charged $441. I called twice to resolve but to no avail. I won't use uhaul again
paula powellThe gentleman that we dealt with was totally professional and extremely helpful. I would definitely recommend this location. Many thanks!
MARTHA BACKSTROMVery helpful and kind
Cynthia HelvieI was very pleased, the gentleman was very nice and friendly.
Myra WilliamsWhen we went to return the trailer they were very prompt in unhooking it for us.
Susan KeyesGreat service
THOMAS WALDRONAllow choice to deny moving insurance when truck rented
THOMAS WALDRONAwesome customer service
April KayGreat customer service and friendly staff would use this location again.
Weston HullDropped off after hours
Sheryl Websternothing
Diane BlackstarKeep up the good work....
Dennis WhiteVehicle was clean and well maintained.
Harold ColeI don’t like that fact he added additional items that I didn’t ask for which made my cost go up I feel like he was being sneaky I will not rent from this location a again
Deshona WashingtonThey were very helpful and even met me outside when I dropped off the equipment and made turn in super easy.
Jake HensleyNothing, they greeted me outside and made turning super easy.
Jake HensleyThe pickup location was professionally run and the gentleman was extremely cordial. M.S.
Michael StepperVery good customer service my favorite uhual place
Lashonna PoseyThis location is the best in town. Mark is super to work with.
Donna MartinThe gentleman that was there was really nice and helpful. We enjoyed talking with him.I would recommend his hop to veryone.
Alfred PhilbrickService was wonderful, everything was ready, it was very easy. Very friendly people!
Christian WoodallNothing. Mark and his crew were great!
Deb ClarkI had the opportunity to work w/this dealership staff a 2nd time for a truck rental and found Sean and Mark to be just as reliable and efficient as the 1st time. They were even able to connect me to in-town movers when I needed a little extra help getting my personal effects to storage. You can't go wrong with these guys! Without hesitation, I recommend that you give them a try.
Edrena Harrisonno improvement needed
TOMMY BYARSI can not say enough good things about my experience with this branch. They deserve all the accolades available. The owner and his staff went above and beyond to accommodate my family's needs. The level of help and advisement they provided made me feel as if I were family. They revised my order and drop-off point to make it more convenient and cheaper. They also did all of the setup, heavy lifting, and moving. As a military family with kids in college, we have moved a lot, and I have never had a better experience! A wonderful community-oriented business! FIVE STARS!
Nicole OConnorIt was a wonderful experience! Mark was very professional, efficient and timely. His response time and follow-up helped to make this the best moving experience. He has a great personality. He listens, and is courteous and fair. I would DEFINITELY work with him again!
Edrena HarrisonBetter maintenance of the trucks being rented. The 15' truck I rented got the worse gas mileage I have ever seen..8 MPG! I spent over $250 in gas for a 600 mile trip.
Scott BushThe representative was very dry and dismissive.
Devery SimsFriendly professional staff!
Chris G. LozierMark Graham and his staff were VERY professional, kind, and helpful! They made my first Uhaul experience by myself a great one! I will be telling all of my friends and family to go to him! Anissa Hendricks
Anissa Hendricks