Évaluations des clients A Plus Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Plus Auto

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Seth B. le

Évaluation :

Fast, convenient, friendly. Would highly recommend!

Dolores M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Onuabuchi O. le

Évaluation :

Ensure that representatives at site are professional and efficient. I have to contact customer services to resolve all issues due to lack of responsiveness from A Plus Auto. Plus I am without the left bed frame piece that I called and notified was still in the truck. But they re-rented the truck. So now it’s a 50/50 chance I may have to purchase another bed as that piece cannot simply be replaced. This has been my worst experience with Uhaul. Oh and I was charged a $25 cleaning fee for not bringing the truck back at the time I stated due to traffic. They noted in the system the charge was due to inconveniencing the next renter.

Hayk G. le

Évaluation :

Amazing !!! Thanks Shant

Daniel C. le

Évaluation :

Was charged with ridiculous cleaning fee and gas that I was told would be compensated.

Chris H. le

Évaluation :

No where to park & just one tiny sign you can barely see.

maria V. le

Évaluation :

Great experience over all. first time renting Uhaul truck.

arthur A. le

Évaluation :

Le client n'a pas laissé de commentaire.

tisha G. le

Évaluation :

Horrible across the board!!! Especially an individual by the name of LADONNA THOMAS. She should not be representing UHUAL or any customer service position. Instead of helping she laughed in the ear and promised a call back. She was having another conversation with herself I guess or who knows! Never listened to me and never offered to help. Ask me if I got a call back from her after I requested it? NOT!!! I then have spoken to at least 5 other people departments. Not till the end end, when I dealt with Regional office Ms. Estrada, she took care of me!!!!! All is could have been avoided with communication and assistance going above and beyond from the start. I will never use UHUAL again :(

larry G. le

Évaluation :

Personable, took very good care of me. I would go here to rent again in a second.

JOHN PAUL M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alexis W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ruben M. le

Évaluation :

Nice and friendly management... Very honest and helpful people... I'll give them 5 stars + R. Mendez

Frank M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pearl M. le

Évaluation :

Very professional, friendly and courteous.

monica T. le

Évaluation :

Le client n'a pas laissé de commentaire.

TERRANCE H. le

Évaluation :

Le client n'a pas laissé de commentaire.

javier J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel S. le

Évaluation :

I had to go back to the gas station and add less than a half a gallon to bring it up to a level that was acceptable to the owner. The fuel gage was just a hair under a quarter tank and I returned it over full in order to avoid over 36.00 in fuel refilling fees and one gallon of gas. Owner was beyond rude upon return. Other u haul locations have treated me much better in the past. This owner mechanic may be good at repairing cars, but lacks customer service people skills.

Daniel R. le

Évaluation :

Le client n'a pas laissé de commentaire.

tomas C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Aimee C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen M. le

Évaluation :

The location is good just the drop off process was the worst. I came in to the location at 8am (store hours was located at the door) and no one was there. So I called customer care just to figure out what I should do next they said the location does not open till 830am, no big deal waited, then still no one there. Called customer care again and they said to just drop the keys at the drop box, cool. So I dropped the keys off and went on my day. Few days later I receive a bill to pay an extra day fee, a damage or missing utility fee. Ridiculous! but hey if they were there on time maybe we wouldn’t have this issue. They didn’t even call to confirm anything from the bill they just sent me a bill and turned there heads. Why contract this location as a designated drop off sight, if No one ever shows up! Drop off box is dope but having to deal with a random bill is a huge a disappointment.

TERRANCE H. le

Évaluation :

Le client n'a pas laissé de commentaire.

ellen J. le

Évaluation :

It's just a little hard to locate where the actual office is, maybe a little better signage inside directing customer to where they need to go. They were very friendly, the young woman who helped us was very very nice

JASON B. le

Évaluation :

Really great place friendly staff helpful nice efficient

robert B. le

Évaluation :

Le client n'a pas laissé de commentaire.

anna T. le

Évaluation :

Le client n'a pas laissé de commentaire.

ANDREW R. le

Évaluation :

This location is awesome !! Shane’s service is top notch!

Daniel R. le

Évaluation :

Excellent Cuatomer Service