Le client n'a pas laissé de commentaire.
John Buce
Customer Reviews for A Storage Of Daphne LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very customer friendly and helpful.
Tom MatternBest service start to finish
Jeff BaldwinI will not use the self pick up again, it took nearly 30 minutes to get the truck and I had to call support as app did not work, also self pick up only showed after reservation so will use alternative to uhaul in future. This negative review was nothing related to the truck or location but at uhaul corporate, never again.
John SmithThis is an excellent location for renting a U-Haul truck & supplies. The sales representative is very friendly, efficient & informed. Everything was ready when I arrived & the return process was very easy & efficient.
Tim PattonGreat site manager on duty. Polite, courteous, knowledgeable'
James JohnsonRápido fácil de utilizar cómodo y a buen precio. Totalmente recomendable
Miguel UtrerasIt was a very simple return with no issues at all. It was after hours but very easy to leave the truck.
Leah KinniburghCassie was GREAT!!!!!!!
Wes AckermanGreat service as always
RYAN PHIPPSI was not aware there would be a cleaning fee that should be made more apparent initially. I left the vehicle in same condition as I started, it doesn't need to be cleaned for the short amount of time I used it.
Megan FriedliCalled me when I left something there
Robin HungermanCathy has great customer service. Easiest U-Haul rental process I've ever experienced.
Debbie StrahleyTruck was old, not shifting gear properly. App not working properly at location, difficulty loading picture even having 5 G connectivity .
Nathalie TillerGreat service, very fast and on point
Paul SmithMAKE SURE TELEPHONE operator can speak english clearly It was difficult reporting problem because of heavy accent of telephone operator, she told repair person I was in a Dodge when I was in a Chevy. Otherwise service was good.
kurt georgeStaff was very helpful and easy to work with. I would use this branch again. Seems expensive though, as we enter the era of price increases gouging the consumer. "F" Joe Biden
Michael BazinetGreat, friendly people and the van I rented was new and incredibly nice.
RYAN PHIPPSOutstanding customer service and support
Shawn WhitecottonS.O.
Bradley NelsonPerfect transaction
George MetzgerI made reservations a week ahead of time and I scheduled the pickup for 9am to ensure I would be able to get the truck. The Area Manager of the location decided he was going to cancel my reservation because I had to work and I was unable to answer the phone and he had canceled my reservation as I needed the truck for 3 days to move. I find it very disrespectful that he did this as I had my reasons for reserving the truck he called himself keeping it available for other folks. This dude can kiss my ass that's bad business and I won't recommend anyone to this location or any other location this money sucking dude is the manager of. Most people that work for Uhaul represent a certain laziness to the themselves lack of everything.
Justin MayoExcellent service à la clientèle. In and out of the door in less than 10 minutes. That is Great Service!
David PryorI drove the 10ft truck 32 miles. On the way to return the truck I stopped and put gas in the vehicle until the needle was on the full mark, slightly higher than where it was when I picked up the truck when they told me that it was on full. After receiving my emailed receipt I saw that I was charged $9,5 for 2 gallons of gas. I've rented from Uhaul several times in the past and never had something like this happen. Unless there is a gas station IN the parking lot, there is no way to return a truck "overfilled". It is only $9,5 but the charge is ridiculous, as it was not "overfilled" when I picked it up. I've never had this happen at any other Uhaul location…. Very disappointing after 5 hours of loading and unloading.
Denise BazelGreat customer service will use again
Mark HarrisonThe reservation and utilization of the truck was exactly what I had hoped for. Merci.
Brandyn WalterExcellent service
Joel EastS.O.
TaConya OyefesobiThis location was fantastic! Super friendly and helpful staff! Pickup and drop-off were quick and easy. Fortement recommandé!
Sandra CrawfordI think the wiper blades need changing on the 20' Truck I used. Other than that it was in good order.
William Michael WhatleySeem like that didn’t won’t to do business with certain people
Haamid AzeezAlways a good experience.
Christina DanceContinue to do what you are doing with great customer service.
Brittany DavisThe floor on that truck had a spot towards the lift gate that is soft. It has been previously repaired and riveted but it's weak and I almost rolled my ankle in it. It needs strengthened in that spot.
SHARI WINZERI was charged double the mileage. I told the clerk and she said there was nothing she could do my card would be charged and that I should have verified my miles. But i did verify my miles and this isn't the first time that I've been overcharged by this U-Haul company I will be reporting it for odometer fraud.
Shaquita LawsonImprove your app
Mitchell StoughtonYou guys are the best .... Beautiful Experience ! Thanks U-haul ....
Michael WestYou guys were Perfect, always take good care of me.
Paul Buchnone
Steven AzevedoExplain paper work if you buy insurance and have anything happen there is a deductible never came up.Train your personal on rental agreement and explain contract.Not happy
Darryl BenderI was charged an extra 20 for returning my equipment after hours/late when my time was 8pm central time and I returned it at 7:30 central. This is ridiculous! If You're gonna up charge people fees for returning it within the agreed time frame you should let people know or include it on the contract they signed! I will not return to this location or use uhaul in the future!
Caleb LucasMy truck was leaking rain so all my stuff was wet. I tried to get a discounted rate for the leakage but was not given it. I was told to talk to the insurance people
callie coxThe customer service was outstanding.
Maureen AdamsStephanie's always great!! Thanks again.
PAUL DAVID SHALHOUBVery helpful and efficient
Demetri GolfosThe ladies at A Storage uhaul were fabulous! They were my calm in a stressful move
Tracy PhillipsGreat Service
Paul WingardNo comment
robert pounderIt was an easy check out experience.
Jennifer HaiglerI was unable to reach them by phone. I had to go to 3 different locations to pick up the van. And it cost 75 more than the estimate. I believe all of these issues, except the 1st, were due to the website.
Nancy NealRien
Eric StegallCharged for gas $16,5 we returned it where we got it from. Charged without telling me they were going to charge me.
CHARYN OGLESBYIt was absolutely the best rental experience we've had. The two ladies at the counter were professional and friendly, the van was ready, and check-in and check-out were quick and what we expected.
Michael McNameeStephanie was awesome!!! Helpful and professional. I will definitely use this location again.
Renee RollenhagenThere was a major lack of proper communication. I had the truck for 23 hours and I was charged for two full days including insurance for two days. The service was discourteous and unprofessional.
kevin rouchellThe self drop off was lengthy
David FreemanVehicle was not clean. Trash inside doors. Fake fingernails in floor. Seats dirty. Otherwise rental performed as it should.
Loretta BrownService the doors and make sure they work.
Skott Niezgoda