Évaluations des clients A To Z Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A To Z Rentals

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Ryan H.
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Le client n'a pas laissé de commentaire.

Gregory J.
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Le client n'a pas laissé de commentaire.

Sheryl N.
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Le client n'a pas laissé de commentaire.

Roger W.
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This location can be difficult to find, more signage would be helpful.

Roni M.
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I was charged $7.60 for fuel and we filled it up. When I took pic of fuel and mileage it showed full

Billie M.
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Fantastic service! Very polite and knowledgeable staff. Vehicles clean and in order. Highly recommend this establishment as a place to rent

Steven J.
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Jason was friendly, and helpful! Truck was very clean!

Angie S.
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Le client n'a pas laissé de commentaire.

Frank G.
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Le client n'a pas laissé de commentaire.

Rick D.
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Le client n'a pas laissé de commentaire.

Matthew M.
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Truck needs a wheel alignment

Dan N.
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Le client n'a pas laissé de commentaire.

Michael F.
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Very friendly and helpful. Quick to respond

Chase P.
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Have truck cleaned and ready. I spoke with them on the phone letting them know I would be there to pick it up. This location is a dump and the staff one gentleman in particular was a grump. I would have driven 20 miles the opposite direction for better service.

Martin S.
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No one was there for my truck to be returned and they didn't know that I needed to return it plus no one gave me my deposit back

nicholas O.
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Le client n'a pas laissé de commentaire.

Kevin S.
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There was no instruction for after hours trailer drop off, had to call customer service. Returned the following day to collect my deposit, and was told they do not handle deposit returns.

David B.
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Le client n'a pas laissé de commentaire.

Nicolaas V.
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need signs out front to show location unwelcoming entrance to store

Melissa M.
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The mobile check-in feature does not work and the gentleman that helped me at this location was quick to get me going so I could get done what I needed to that day.

MIKE W.
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Le client n'a pas laissé de commentaire.

Stanford W.
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UHaul called and changed our drop off point, which was NOT convenient for us. This place was a tool rental and UHaul uses part of their yard. The location was hard to get to with a 26 ft. truck. The personnel could not make any adjustments to our bill because they aren't affiliated with UHaul all they could do is close the contract. We were NOT happy UHaul made us take a truck out of our way when I rented from the pick up point for convenience. I think it should of been UHauls responsibility to move their trucks, not the customer.

Patrick Y.
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Le client n'a pas laissé de commentaire.

Thomas R.
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Great customer service - super nice guys willing to help

DIANN B.
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Le client n'a pas laissé de commentaire.

Michael K.
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Le client n'a pas laissé de commentaire.

Tanner G.
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Treat your customers better

Jon A.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Paul R.
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We did an after hours drop off

Michelle W.
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Everyone was friendly and very helpful, something I needed at that moment. I would highly recommend them!

Steve C.
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Le client n'a pas laissé de commentaire.

Shelley R.
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Rude I was treated like I was a nuisance,

cynthia R.
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Le client n'a pas laissé de commentaire.

Helen E.
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Le client n'a pas laissé de commentaire.

Mark E.
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Le client n'a pas laissé de commentaire.

Tim S.
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Location was awkward to get to.

STEVEN R.
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This location had one employee that seemed determined to just argue. The other employees were great. Uhaul when I called them and asked if we'd be subject to extra charges, I was told by Karen there would not be any other charges. When I dropped off 10 minutes later I was charged an extra day even though I had insurance I had purchased from uhaul to guard me against issues getting across borders. Have rented from uhaul many times with no issues. Today has me rethinking ever spending money there again.

David L.
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The attendants were courteous and knowledgeable AND the store location had U-Haul packing materials that we needed. I don't know what you can do to improve on that kind of service

Zackery I.
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Le client n'a pas laissé de commentaire.

Thomas S.
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Trailer was not dispatched and I was charged twice.

Jessica B.
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Very helpful, quick service

Rebecca B.
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Very nice experience with nice people

Sandra L S.
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Le client n'a pas laissé de commentaire.

Julie C.
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No problem what so ever!

Dane P.
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Everything was great.

Kyle H.
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Le client n'a pas laissé de commentaire.

Wayne A.
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Le client n'a pas laissé de commentaire.

David A.
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Le client n'a pas laissé de commentaire.

Lynn M.
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Obscure, difficult to get to. Employee wasn't particularly nice but I was unhappy with Uhaul at the time and probably contributed to the problem. They also gave me the right length but wrong truck so I had to call Uhaul to straighten that out.

Kent M.
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Le client n'a pas laissé de commentaire.

Amanda V.
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Le client n'a pas laissé de commentaire.

rebecca E.
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Le client n'a pas laissé de commentaire.

Laura D.
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Have men who are mildly friendly!

Katherine J.
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Jason even though extremely busy was very courteous efficient and professional. I was having an extremely hard day and he accomadated me regardless. The are very lucky to have him and the guys out in the yard we're the same I didn't catch there names. Courteous and efficient and professional. Thank you.

Paul C.
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Le client n'a pas laissé de commentaire.

Pamela P.
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All the employees were very professional as well as helpful.

BRANDON R.
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The staff was very nice and got me on my way quickly. Very helpful. Thanks

Raquel R.
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Le client n'a pas laissé de commentaire.

Michael R.
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Le client n'a pas laissé de commentaire.

Samantha S.
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Uhaul system was down. I had a check out of 1030am. Didn't get checked out till closer to noon. Called uhaul got hung up on by someone that obviously hates her job. Refused to help me. The hold time was 35 min just to get hung up on. Worst experience ever!

Christopher M.
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Le client n'a pas laissé de commentaire.

Rita F.
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Have dried mud out of driver side floor.

Linda H.
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When my caregiver questioned the extra charges, he called her an asshole. I got on the phone with him, and he told me he has nothing to do with uhaul billing, and it is what it is and hung up. I'm being charged 63 extra dollars because he said it was two hours late, and it was really an hour early.

Douglas L.
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Le client n'a pas laissé de commentaire.

Brandon M.
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Le client n'a pas laissé de commentaire.

Charles K.
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Le client n'a pas laissé de commentaire.

Sasha H.
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We drove the truck less than 10 miles And we were charged $22 for gas. I think you shouldn't charge so much for gas.

Ethan B.
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Everything was awesome

Destin T.
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The official U-Haul website is too complicated and cumbersome.

Robert R.
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Le client n'a pas laissé de commentaire.

SUSAN S.
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Le client n'a pas laissé de commentaire.

Beth U.
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Le client n'a pas laissé de commentaire.

Randall J.
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Le client n'a pas laissé de commentaire.

Karen R.
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Le client n'a pas laissé de commentaire.

Lisa L.
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Le client n'a pas laissé de commentaire.

Shawn F.
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Le client n'a pas laissé de commentaire.

Chanel P.
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I reserved a 10 ft truck. Was given a 15ft instead and told it would be at a 10ft price, but I was charged more.

shawn F.
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Le client n'a pas laissé de commentaire.

Matt D.
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Le client n'a pas laissé de commentaire.

Melvin E.
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These guys are the best

Tyler H.
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Jason helps me out every time and makes the process easy and simple.

Jerell B.
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I thought the employees were friendly courteous and had excellent customer service didn't have a long wait all in all had a great experience thank you

CHRISTOPHER F.
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More employees he was very busy.

Amber P.
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Everything was great!

Dan N.
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Le client n'a pas laissé de commentaire.

GARY M.
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The man who was in charge was so offensive that we almost walked out because he was so rude..

Taylor W.
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Very nice staff, they were very helpful.

Patrick B.
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Best experience I've had with U-Haul. The location was great, the truck was new. Very simple to work with.

Amber B.
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Very good customer service.

LaCola H.
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Customer service was great the truck was ready and waiting for me, but someone forgot to clean the inside of the cab and the back of the 20' truck... I had to sweep out the back of the truck before using and the cup holders were all dirty and sticky...

Jeremy S.
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Le client n'a pas laissé de commentaire.

Andrew P.
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Couldn't improve the service that I had.

Bryce H.
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Best rental experience I have ever had. A to Z rental is the place to go.

David R.
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Le client n'a pas laissé de commentaire.

justin A.
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I had to drop of via the mobile app due to them being closed on an entire sunday so i mean other than that it appeared okay.

Jacob Y.
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Le client n'a pas laissé de commentaire.

Jeffrey H.
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Le client n'a pas laissé de commentaire.

Chad S.
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Great experience - easy to do business with. Trailer was new and perfect.

Justin G.
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Get rid of a to Z Randall totally obviously they like personal grudges over any type of business with uhaul. That's what I would do this location was disrespectful not conducive to the you haul promise and totally no customer service whatsoever, I think they went as far as to call their 2nd location to mess with my rental which cause problems with the pick up and the drop off of the equipment all due to as I see it this a to Z rental location I know uhaul good company this is not a company that uhall should be dealing with if they're gonna treat their customers this way and represent uhaul in that fashion... Furthermore on the drop off of the equipment I had one of my friends drop it off this process should be a seamless 1 and easy give Them the keys and the truck They look it over and bill accordingly. A to Z rental refused to let my friend leaveAnd when he tried to they said take your equipment with you refused flat refused to take U hauls equipment on a return of equipment. So in short my mission now is to make sure this doesn't happen again to you all I see clearly the a to Z rental is the problem in this situation and is not somebody uhaul should be represented by because they have no interest in you halls best interest. Any questions regarding the situation and the poor customer service I received please contact me 509 Thank you very much for your time and patience sincerely, Jg

Non reviews have been submitted for this location.

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