Customer Reviews for A1 Auto Service Inc
(Concessionnaire U-Haul dans le voisinage)

41 évaluations

100 W 36th St   Lorain, OH 44052
(Located at the Old Sandy's boat shop)

(440) 245-0051

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(440) 245-0051

100 W 36th St
Lorain, OH 44052
(Located at the Old Sandy's boat shop)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h30 pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CIARA O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phillip A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
2

The no contact check in and return has a ridiculous number of steps! I had 2 other people with me and we had to use all 3 phones just to check in! This is not a good process.

sandra L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom T. 
Évaluation :
5

Tom was very friendly, efficient and helpful!

Lawrence H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
1

The place was a total dump and the owner was extremely rude and very unhelpful. I wouldn't dream of returning to a1 auto for a uhaul

Chris L. 
Évaluation :
1

The man at the desk was very rude and disrespectful i will never go here again i would rather go to a real uhaul place

Teena S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah L. 
Évaluation :
1

This was a horrible experience! Rude, inpatient and just overall unpleasant! I recommend not allowing this location to rent uhauls!

Nicole H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brad C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt G. 
Évaluation :
3

The location itself was less the issue than the overall level of service from u-haul. I was called literally 20 minutes before renting the truck to be informed the location where I had rented the truck didn't have the truck. I was on the way to the rental so this doesn't fill me with much confidence in the u-haul network. The truck was fine, the check in process took a long time and my credit card was swiped no less than 4 times before it was accepted (?) The original location was open on Saturdays when I returned the truck so the new location was not. On Monday, while in a business meeting I get a call from u-haul wondering when I was going to return the truck that I had actually returned on Saturday. Good service? Not so much. I'll explore other rental companies in the future.

David M. 
Évaluation :
4

Truck seemed to have some sort of mechanical issue (maybe transmission?), but it drove fine enough and was clean and as expected. Pick up place may not have been aware. Issue was sort of subtle.

ELLEN B. 
Évaluation :
3

Propreté

MARCELLA F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

VICTORIA A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LINDSAY P. 
Évaluation :
2

There was no one at the desk to greet us. We were kept waiting for at least 30 minutes and even though we had checked in online there seemed to be some reason that all of our information had to be reverified. The site could have been much cleaner as well. Also after we had the truck we received a text that if we didn't pick up the truck it would be released. What is up with that?

linda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
1

This fella said gas gauge was NOT where it needed to be however I took a photo of it and it reads the same as I took it out! So I drive a mile south to a gas station and put well over the amount needed, just shy of 3/4 tank, and when I returned it he marks my gas amount on my receipt as 9/16 ...So why did he not mark it 3/4??? A return that should have taken me 10 minutes took me over an hour! I need to rent a truck again to move the rest of my belongings however, Uhaul , I doubt , will be considered! I called customer service and was suppose to talk to a supervisor however, a young lady came on , took a message and sent me on my way! I can't remember a time when I have been more frustrated with a service as this time!!!

DEBBI B. 
Évaluation :
3

We were scheduled to pick-up our truck at 8:00 AM. The shop was supposed to open at 8:00 AM. It did not open until 8:25 AM, and we did not get out of there until 8:45 AM. This put us behind schedule, because we had to make it to Indianapolis by a certain time. It cut it very close.

wendy S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DEBBIE H. 
Évaluation :
1

rude and condescending attitude. Gave appearance that I was distracting him from making real money doing his auto repair business. He was an ass.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMI P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rowland H. 
Évaluation :
3

The location was not the one we requested, but the rep said it wasn't a choice so we went with it. It was 12 miles from us as opposed to 2 miles but we made due.

Debbie S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

leslie K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAREN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher K. 
Évaluation :
3

The engine oil was low.

CHARLES H. 
Évaluation :
1

guy was real nice but had to wait for him to take care of car service clients. He apologized continuously about the very very very slow computer. Did not get vehicle back to Vermilion in time to load before sundown - messed up our plans but he could not help most of the wait.

judy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIM F. 
Évaluation :
3

I reserved a 26' truck, 12 moving blankets, and an appliance dolly. When I went to pick-up these items the dolly wasn't at the rental location and the clerck indicated that "he didn't see it on the order". The clerck had computer issues and after stating he didn't see the dolly on the order, he mumbled under his breath "there it is" and the appologized for not identifying the dolly reservation. Anyway, I had to then drive to another U-haul retailer to rent the appliance dolly. I was under moving time constraints with help that I'd gathered and this blunder delayed my move.

Lawrence G. 
Évaluation :
5

It is an old mechanic shop, so it is bound yo be a little dirty but the people there knew exactly what they were doing, they went over everything with me, they took care of my car when I left it and they were very courteous. Kudos to them

Non les évaluations ont été soumises pour cet établissement.

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